# Page 3 | Intellect QMS AI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Intellect QMS AI the right Quality Management solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/108528/Intellect/reviews

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Intellect QMS AI

4.6 (84)

[View alternatives](https://www.capterra.com/p/108528/Intellect/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Page 3 - Reviews of Intellect QMS AI

## Showing most helpful reviews

Showing 51-75 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Ricky W.  
Global Quality Manager  
Packaging and Containers  
Used the software for: 6-12 months

### "Customization is great and support is greater"

October 15, 2021

5.0

The experience is great! We are replacing multiple means of managing our quality systems with intellect and are looking at additional business process workflows that we can manage in intellect

Pros

I like the fact that the uses of this software are pretty much endless. We are finding new uses all the time

Cons

I honestly don't have any cons for the use of this software

Review Source

Response from Intellect

October 26, 2021

Hi Ricky, Thanks for your review. We love your statement, that "the uses of this software are pretty much endless". We agree that with our no-code platform there's so much potential for your business. - The Intellect Team

JV

Jon V.  
Senior Consultant  
Management Consulting  
Used the software for: 2+ years

### "Easy to Learn and Adapt"

March 2, 2020

4.0

Overall, I have found intellect to be a solid product that can replace many manual tasks in quick development time. The aesthetics in terms of UI could be improved with some simple snap to grid that will allow for a cleaner look.

Pros

Fast, Flexible and easy to develop rapid prototyping on the fly. I have used the product in a variety of industries for a variety of clients. Anyone who still relies on excel and email can find this tool to be helpful.

Cons

When configuring, there has been times where as a Designer I can save and have everything function correctly only to find out during a publish that an error occurs. This causes a delay in publish and impacts client perceptions on build time.

Review Source

DF

David F.  
Quality Director  
Packaging and Containers  
Used the software for: 2+ years

### "Intellect is a great QMS"

February 9, 2023

5.0

It has provided us with a great tool for our QMS. Ability to configure has given us one-stop-shopping.

Pros

Ability to customize out-of-the-box applications and configure new ones

Cons

Occasionally I have seen some fields get corrupted

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support!

BP

Brizl P.  
IT  
Marketing and Advertising  
Used the software for: 6-12 months

### "Intellect QMS: A User's Perspective"

February 6, 2023

5.0

Intellect QMS is a software that helps manage quality, safety, and compliance in businesses. I like it because it is easy to use and I can build my own apps with it. The software has helped us improve our processes and make sure our products are safe.

Pros

It is a great software platform that is very configurable. The mobile app is great because it helps people work from anywhere.The no-code platform is great because it lets us create new business apps to help us address any gaps in our processes. This has saved us a lot of money and has made our operations more efficient, reducing the risk of product recalls.The integrated suite of apps has made it easier for our quality teams to manage all aspects of our quality management system. The software is user-friendly and intuitive, making it easy for anyone to use it effectively.

Cons

Intellect QMS has some good features, but there are some drawbacks. One issue I faced was with the mobile app's offline capabilities. Another was that the software was not very configurable, which made it harder to customize it. Technical support was also very helpful in resolving these problems.

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support!

EH

Eric H.  
QA Specialist  
Research  
Used the software for: 1-2 years

### "Intellect eQMs improves worflow management"

August 5, 2021

5.0

Intellect eQMS has helped improve the process of reporting and tracking issues of nonconformance, as well as bringing such issues to a quicker resolution.

Pros

It is highly configurable for our specific needs.

Cons

The publishing process can be a bit tricky.

Review Source

Response from Intellect

August 12, 2021

Hi Eric, Thank you for your review and we're very glad to hear that Intellect has helped your company track and solve issues. We're also happy to hear that Intellect was able to address your specific needs. Thank you! The Intellect team

BE

Beverly E.  
Quality Systems Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Best QMS Software!"

February 24, 2023

5.0

No stress using the software or with the company if we encounter an issue we can't resolve.

Pros

Easy to customize and create new apps. You don't have to be a software developer.

Cons

Understanding the logic initially was a challenge in 2021, but the support team helped answer my questions.

Alternatives considered

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/)

Reason for choosing Intellect QMS AI

Easy to use, cost, available apps, and the ability to create new apps.

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support!

SJ

Sarah J.  
QA Systems Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Ease of configurability helps us meet our compliance needs"

April 21, 2021

5.0

Intellect provides my company a single software solution for a thorough eQMS. An app exists for any process we may need to stay compliant with GMP regulations. If it doesn't we have the ability to build one. Intellect has offered us better organization, transparency, and documentation capabilities.

Pros

The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.

Cons

I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.

Review Source

Response from Intellect

April 26, 2021

Hi Sarah, Thank you for reviewing Intellect. Our mission is to offer a user-friendly, no-code platform with a market leading QMS solution, and we're happy to hear that we delivered on this mission! We also appreciate your feedback, which we've shared with development (excellent suggestion, by the way). Congrats on staying compliant with GMP regulations, and for creating better organization, transparency, and documentation throughout your organization. Sounds like you're well on your way to creating a culture of quality at Threshold Enterprises. - The Intellect Team

TP

Tiffany P.  
Audit andTraining Manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "All Quality Systems In One Place"

December 18, 2020

5.0

Realization of how much time is saved using Intellect compared to our previous system.

Pros

We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

Cons

The calibration app out of the box could use some improvement for reporting purposes.

Review Source

Response from Intellect

December 28, 2020

Hi Tiffany, thank you for your review and we're happy to hear about your transition to Intellect. Thank you as well for the feedback and we look to speaking with you further about your suggestions for enhancing our calibration app and reporting. Thanks again!

IS

Isabella S.  
Strategic Operations Analyst  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Worth the Money if You have an Employee to Dedicated Time to the Job"

July 6, 2021

4.0

As an administrator/ designer of the software, takes a long time to understand the language of the software and customization on your own. As a user, it is pretty straightforward to use.

Pros

Ease of uploading information and flow of information. Pretty straightforward to understand.

Cons

Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost.

Review Source

Response from Intellect

July 7, 2021

Hi Isabella, Thank you for your review and feedback! We're glad the uploading of information was easy and straightforward. We understand some implementations take time and resources. Intellect offers a white glove implementation service for those customers who don't have the internal resources and want to speed up the implementation timeframe. This white glove service is available for any future applications you may decide to implement and we'd be happy to tell you more about this service. Thanks again! The Intellect team

LG

Lori G.  
Quality Assurance Analyst  
Telecommunications  
Used the software for: 1-2 years

### "Intellect Software"

July 30, 2019

5.0

Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pros

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Cons

There really is nothing that I don't like about the software.

Reason for choosing Intellect QMS AI

The ease of the software, price, and the people that helped us.

Switched from

[Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/)

We were bought out by a new company and they wanted something that would be more user friendly.

Review Source

NS

Nikolai S.  
Technical Training Lead  
Food & Beverages  
Used the software for: 2+ years

### "Great and easy to use software!"

February 23, 2023

5.0

Cons

The only thing I would want to see in the future from Intellect is a way to adjust the layout of the personal navigation menu. Other than that, the application is great!

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support!

sM

sarah M.  
Quality Director  
Food & Beverages  
Used the software for: 6-12 months

### "Great Customer Sevice "

September 17, 2021

5.0

The system is taking multiple systems into one place for my company, the customizing has been great due to the amazing customer service

Pros

Everything can be customized, from the wording to the workflow.

Cons

I haven't found anything that I don't like about the system.

Review Source

Response from Intellect

September 22, 2021

Hi Sarah, Thank you for your review! We're happy to hear that you find Intellect to be customizable and that our customer service has been helpful. Please let us know how we can help in the future. Best regards, The Intellect team

VR

Verified Reviewer  
Ingeniero  
Construction  
Used the software for: 6-12 months

### "Excelente software QMS"

March 5, 2023

5.0

Pros

Muy fácil de usar, bastante flexible.Tiene la posibilidad de configurar las aplicaciones y modificarlas en función de las necesidades.

Cons

Entre los inconvenientes a los que me enfrenté cuando empezamos a aplicar este software, es que requiere un nivel de capacitación, sino es un poco complicado de manejar.

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your comments!

TP

Taylor P.  
Compliance Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Best QMS on the Market!"

June 11, 2023

4.0

Everything about intellects team has been amazing from start to finish. Our initial calls with our sales reps all the way to the closing with the implementation team, everyone has been amazing at answering our questions and supporting use the entire way.

Pros

I love that intellect is completely customizable.. It is very easy to use. All the training provided by intellect has been top notch. We are very excited about this product!

Cons

Nothing so far! We have truly loved everything about our experience.

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support!

AS

Alexa S.  
Document Control Clerk  
Pharmaceuticals  
Used the software for: 1-2 years

### "Review from an Intellect User"

August 24, 2023

4.0

Pros

Is helps us remain organized and able to access files easier. Its also very user friendly.

Cons

Sometimes it does kick me out and I have to sign back in. Other than that I'm unable to think of anything that has been a downside for me.

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is user friendly. Your insights help us continue improving and delivering value to our customers. Thanks again for your support!

MAH

M A H.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "Easy to Use"

April 23, 2021

5.0

Pros

If you want software for an eQMS, this is the one to select. The apps are easy to use and intuitively designed. The idea that our company can configure EVERYTHING as needed is a hug plus

Cons

Nothing to not like. Easy to use and set up

Review Source

JR

Julie R.  
Collections  
Oil & Energy  
Used the software for: 2+ years

### "Somewhat User Friendly"

July 28, 2022

4.0

Pros

Somewhat user friendly with room to leave detailed notes

Cons

Seemingly archaic, could be better softwares available

Review Source

RR

Rod R.  
Senior Business Analyst  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Good DMS software"

July 23, 2019

4.0

We now have a universal system for all sites globally that provides immediate on-demand document delivery and offers a solid approval management system. Reporting tools are solid and support our audit needs.

Pros

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.

Cons

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

Review Source

KB

Kathy B.  
Environmental Coordinator  
Food Production  
Used the software for: 2+ years

### "Great application"

July 30, 2019

5.0

Pros

It is very user friendly, good functionality

Cons

There isn't anything I don't like about the software

Review Source

VR

Verified Reviewer  
Business Development Representative  
Information Technology and Services  
Used the software for: Less than 6 months

### "A very intuitive platform"

April 19, 2023

5.0

Pros

You can do a lot of things in this platform. Intellect QMS is very intuitive and has a lot of features to offer. You can create and configure out of the box solutions for the specific needs within the team.

Cons

Overall experience of the platform is good as of the moment.

Review Source

Response from Intellect

October 27, 2025

Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your comments!

RF

Riccardo F.  
Business Process Manager  
  
Used the software for: 1-2 years

### "Easily customizable"

February 9, 2018

5.0

Pros

Customizable program and setup workflows All web based Sends reminder e-mails to ensure you keep on top of things

Cons

Does not work with some browsers Limitations on exactly what you can customize No on-premise versions

Review Source

DW

Don W.  
Application Developer  
Computer Hardware  
Used the software for: 1-2 years

### "Intellect Quality Management System"

April 27, 2021

4.0

Pros

The product is easy to use and customize.

Cons

Integration with external data sources could be more robust.

Review Source

FM

Frances M.  
Manager  
Government Administration  
Used the software for: 6-12 months

### "Shifting a praadigm "

March 9, 2020

4.0

SO far mixed as outlined above. There was good momentum in implementing and now has stalled. I need assistance to get back on track and no extra finances to get there

Pros

With some basic customization, I like how easy it is to build what is needed and even OOTB the guidance given was intuitive and in line with the requirements of ISO 9001. I also like the attention and the support paid by our assigned rep who held our had through the process.

Cons

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start. But we have an investment that must bear to fruition and I am hoping that this week I will be able to seamlessly continue where the former left out. What i like least that it was more difficult than i thought to just pick up where was left.

Reason for choosing Intellect QMS AI

It was cloud based, the cost for licenses were far more reasonable and the support is second to none.

Review Source

hsS

harmandeep singh S.  
Graduate Assistant  
  
Used the software for: 1-2 years

### "Be intellect!"

November 15, 2017

4.0

Pros

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.

Cons

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

Review Source

FP

Fernando P.  
Director of Quality  
Cosmetics  
Used the software for: 1-2 years

### "Seriously Customizable "

February 25, 2020

5.0

Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

Pros

Intellect software is very customizable and because of that it has a wide variety of applications for customizing your workflow and being able to track your work.

Cons

very little to none prebuilt forms or templates that could be slightly modified to fit your needs. everything needs to be built from scratch.

Review Source

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