# TimeTrax Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TimeTrax the right Human Resources solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/109009/TimeTrax/reviews --- TimeTrax 4.3 (46) [View alternatives](https://www.capterra.com/p/109009/TimeTrax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TimeTrax Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hamid Yahya F. Director Distribution Services Hospital & Health Care Used the software for: 2+ years ### "For all your HR needs! " September 28, 2018 4.0 TimeTrax has helped us manage our nationwide sales and support staff in a more efficient manner without increasing the paperwork or support staff requirements. Pros Ease of use Clutter free User interface Rich with features Cloud support Good backup support Cons Initial cost of acquisition Pay per user can be priced more attractively for SMEs Review Source VR Verified Reviewer SQA Engineer Pharmaceuticals Used the software for: 1-2 years ### "TimeTrax" October 13, 2021 4.0 All HR solution Pros Reports are great, generate fast customized as per demand Cons manual entry update option, that's maybe a loop poll in the system for an administrator. Review Source VR Verified Reviewer Business Development Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Good software" January 26, 2021 3.0 Pros It is a very user-friendly platform with easy setup Cons It takes too much loading time for the dashboard Review Source VR Verified Reviewer Sales Manager Human Resources Used the software for: 2+ years ### "Best HR Software Complete HR Management with ease" February 13, 2019 4.0 I have been using this software from quiet a long time and found it really helpful in managing day to day tasks. I get the data on a click away. Reports are simplified and readily accessible. I am very satisfied and would recommend others too. Pros Friendly user interface Comprehensive work flow Dedicated support team Cons Charts or forms need to be reduced.... Review Source Muneeb A. Assistant Manager HR Pharmaceuticals Used the software for: 1-2 years ### "MY HR Pulse " October 11, 2018 5.0 This software makes my office life easy as i dint have to rush employee personal files or other documented evidences every time, I just log in to my account and extract what ever i want, with in no time Pros Easy to Use and can be Customize as needed also reduce HR lethargic works like traditional leave process through user interface and yeah its a Cloud base :) Cons Didn't find much but i think first hand training of new features with TimeTrax team must be more frequent. Review Source VR Verified Reviewer Senior Officer IT Pharmaceuticals Used the software for: 2+ years ### "TimeTrax in Efroze" October 13, 2018 5.0 It is from our member concern and we are using TimeTrax since 12 years. With TimeTrax we solves Payroll, leaves, attendance and document management problems. Pros Its working, user friendly environment and integrity. Cons No cons which I found in my tenure. All issues are solve by EfroTech. Review Source Muhammad Atif S. HR Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "By far the best HR software" October 9, 2018 4.0 All together it is perfectly managing our entire leave and attendance function. Pros Ease of use, customer support, comprehensive features Cons Exporting reports to other formats is not very useful Review Source Noman S. SharePoint Developer Security and Investigations Used the software for: 2+ years ### "An Effective HR Solution " October 9, 2018 4.0 Pros TIMETRAX is an effective and efficient HR Solution which makes attendance management a very easy task. Cons It is cost effective and hurdle less solution. Review Source AF Asim F. Head of IT Education Management Used the software for: 2+ years ### "TimeTrax Review" October 29, 2018 5.0 Using TimeTrax for Time Management and Leave Management since last two years. Its fulfilling all our requirements related to these two modules comprehensively. Pros It offers employee self service which is pretty user friendly. Also offers most of the requirements as setup in the system for administrator so the user don't have to contact the vendor for setting up small things. Cons Time it takes to load the dashboard needs improvement. Review Source Zeeshan Z. CEO Information Technology and Services Used the software for: 2+ years ### "It's an awesome application" October 20, 2018 5.0 Overall it's a good application to manage employees. Pros It helps me to manage my employees attendance very easily. Time-In and timeout through card swapping. Daily attendance report. Weekly working hours detail. Cons Due to more features it requires assistance Review Source IA Ilyas A. Manager IT Food Production Used the software for: 2+ years ### "Time Attendance & Payroll System" November 7, 2018 4.0 Overall product is good. Pros It is cloud base and easily accessible from everywhere. No version conflicting. Cons Data entry for users is not easy. Import procedures are also not good. Review Source AN Adnan N. Assistant Manager HR Pharmaceuticals Used the software for: 2+ years ### "TimeTrax" October 17, 2018 5.0 Pros So easy to use and excellent support services Cons Graphical theme can be more better so display view can be excellent. Review Source OB Oluwaseyi B. CEO Information Technology and Services Used the software for: 2+ years ### "TimeTrax HCM Solution Review" October 11, 2018 4.0 It has enhanced staff productivity as a result of its efficient and robust modules such as the eAttendance, eLeave, eAppraisal etc. modules. Staff now have full participation in HR activities of their organisation through an effective self service platform. Pros Ease of use, efficient self service platform and very robust reporting tool. Cons Inability to integrate well with other systems and tracking devices Review Source FI Faisal I. CEO Computer & Network Security Used the software for: 6-12 months ### "Excellent HRMS Software" October 8, 2018 4.0 TimeTrax gives you great Value and Powerful functionality. Pros Dashboard and availability of required Information in one Window. Cons Font Size need to be increase for better clarity. Review Source SN Syed N. HR Executive Health, Wellness and Fitness Used the software for: I used a free trial ### "Its good and enough capable of handling today's HR Needs " February 11, 2019 4.0 overall its a good product, and providing the details of stream line HR Functions. it is good to learning HR processes for beginners. Pros Reporting is at its best. analytics and dashboard are good. Cons Colors need to refine. i believe colors can produce the soft eye effects. Review Source SA Syed A. General Manager Accounting Used the software for: I used a free trial ### "Best HR Software" October 19, 2018 5.0 Pros Its a comprehensive solution for payroll. Cons Pricing should be lower. so its would be more affordable to SMEs. Review Source MI Murtaza I. Assistant Manager IT Food & Beverages Used the software for: 1-2 years ### "Cloud Attendance System" December 29, 2021 5.0 Pros This is the go-to app I use at work to sign in and out. This App is pretty much simple and does the job like I can apply for leaves using this app and it will automatically send the request to my manager for approval. The dashboard is well built and shows all the necessary information like the Alerts, Absents, Missing entries, My team attendance, etc. If I have forgotten to sign out or in so later I can submit a request after checking my missing entries. I can view my payslip and tax deductions moth wise and as well as my attendance. Setting up the software with the ZKtime attendance machine was easy. Their staff is super friendly they helped us set up the software and attendance management system in no time. Cons Timetrax has set up the scheduled task to run an app that also automatically uploads the data If the computer is off the data will not be uploaded because of this the attendance record of employees isn't available on the cloud for that it requires a manual intervention which involves running the Timetrax downloader app on the computer that upload all the attendance records from the device to the cloud which might have been stuck due to internet connectivity problems or any other problem like the computer was offline. The user app doesn't work on some of the android devices or has issues sometimes marking the attendance. Review Source LB Linda B. bookkeeper Automotive Used the software for: 2+ years ### "Simple, easy to use timeclock software." April 28, 2020 5.0 Using this program has made it easier for me to keep track of every one's comings & goings. Able to pull what I need for payroll quickly & get back to regular daily duties. The cost is for setup only, no monthly subscription needed, so cost is minimal. Pros This was easy to set up. Able to add employees , as needed. Also, easy to replace a timecard when worn out. I like that if someone forgets their timecard or double-clocks in, you can edit, add or delete entries. There is a comment box for notes. Cons For some reason, I have to go into setup every 2 or 3 weeks & reset the timeclock. It likes to speed up--not sure why. But it is easy to fix; only takes about 2 minutes to do. You can export files, but I don't believe this can be input to Quickbooks; rest assured if it was, you would have to pay for that as an extra. Review Source JW Jenny W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Payroll clock system is good. Too bad customer service is not." July 16, 2019 5.0 We updated our network to windows 10 and needed to update the software. We were sold the wrong package and it was run twice in early April. Multiple phone calls with no answer, emails to customer service with no response. About 2 weeks ago I got to speak with a real person.... was assured the credit for the second incorrect package would be handled within a week. (It doesn't take a week to run a payment but apparently it takes at least that long to run a credit?) Two weeks later and I am back to making calls to people who aren't available... Frustrated. Pros We like the ease of use and reliability of this system Cons The lack of support from customer service. Review Source VR Verified Reviewer Asst. Manager HR & Admin Food Production Used the software for: 2+ years ### "Cost Effective" February 12, 2019 4.0 Good Pros Value of Money Excellent Software Support Cons User interface is much impressive. need to improve it. Review Source FS Farrukh S. Senior Manager, People & Culture Information Technology and Services Used the software for: 2+ years ### "TimeTrax Review" February 8, 2019 4.0 It has been a good experience and I hope timetrax will capitalize on the customers and over deliver. Pros It has all the functionality needed by HR professionals. Cons The UI needs a hell lot of improvement. I believe there is nothing that TimeTrax software can't do but you should conduct atleast yearly training so the HR professionals using the system knows inside out else the easiest way out is to share the updated User Guide every quarter to all your customers. Review Source VR Verified Reviewer Assistant Manager HR & Admin Building Materials Used the software for: 6-12 months ### "Time Trax Quality" February 14, 2019 3.0 Over all good experience. Pros Time saving software and i can download anything within a minutes as compare to previous practice of manual work and Easy to understand. Cons All employees can access through online and pullout all the details whenever required. Review Source RS Raheel S. Head of HR Logistics and Supply Chain Used the software for: 2+ years ### "Excellent experience" October 11, 2018 4.0 Pros GUI is user friendly, easy to understand and manage Provides great visibility of required/relevant information within a single screen Cons Backend setting up organisation is a little tricky which could be improved. For Example, if I change a manager, I have to go to every direct report to update the new manager which is time consuming and carries high probability of error. Ideally I should change manager at OU/Team level and it should be updated across the OU/Team/Function Review Source MZMM M Zeeshan Motiwala M. Manager HR Retail Used the software for: 1-2 years ### "Manager HR (Bahria Town Karachi)" February 12, 2019 4.0 My experience was good. I t has good value for money,better return on investment. Features like Extended Options and prompt customer service make this product more efficient. Pros Must convenient to use compared to ERP's SAP & MS Dynamics AX 12. Setup Feature is excellent especially when you are customizing overtime policies etc. HR has the right to alter policies as per desire. Employee Information screen has all options of information. Excellent Customer Service. Cons It must incorporate all functions under one entity but within diversified like projects Bahria Town. Different Policies Assigned for different projects but under one umbrella. Review Source VR Verified Reviewer HR Executive Pharmaceuticals Used the software for: 6-12 months ### "excellent experience with timetrax" October 12, 2018 5.0 very good experience with timetrax Pros it is very helping software. its payroll process very easy n authentic. Cons i dont thnik so that in this software something dislike. 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