# Resort Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Resort Manager Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/109091/Resort-Manager

---

# 

 Resort Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Resort Manager

## What is Resort Manager?

A premium one-stop solution for all operational system needs for small/medium-sized hotels, villa complexes, golf courses and resorts.

## What is Resort Manager used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1500

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Resort Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.littlefishcom.net/&name=Resort Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Resort Manager

4.3 (4)

VS.

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

$1500

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.3 (339)

Value For Money

3.5 (2)

Value For Money

4.1 (323)

Customer Service

4.3 (4)

Customer Service

4.1 (332)

## Resort Manager alternatives

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Extended Stay

Long term accommodation for guests

For Vacation Rentals

Designed for vacation rentals

Front Desk Management

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

Global distribution system used by online travel agencies to track availability and manage reservations

Resort Manager 14 features

Accounting functionality within the system, not requiring integration with third-party tools

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

One location

Get Advice

We can help you find the software with the features you need.

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

Basic

$1,500

Per User,One Time

Value for money

3.5 (2)

3.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (4)

4.3

Based on 4 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

VP Revenue Management

Hospitality

### "Would have been lost without it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2018

Pros

For us this has been a great addition! Ever since we have used it we have been able to combine our offering and this has meant we have been able to grow our revenues effectivley.

Cons

Would love to see some more enhancements and more reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Mongkol J.

General Manager

Hospitality

### "General Manager"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

December 15, 2016

I don't say that the system is bad because of the function is not proper, some menus were hidden, in need to click to find it. training not clear because the trainer is English speaking and all user are Thai so some point is not clear and training seem like a lecture. In my opinion, training should have monitor separate and all trainee can practice in each proposition.

Pros

Report link such as Manager Report and Business source is useful

Cons

Part of guest report a bit difficult cause have no total number of guest separate by adult, child

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2016

Dear k. Mong, Many thanks for your review, even though I think you have been somewhat harsh. With regards to your comments I would respond, all the initial training was undertaken with every student using a computer. With the students practising all the key operations as we went along. I also repeated the training four times because of your high turnover of staff. With regards to the language, from before you purchased the software it was known by the hotel management the training would be in English. As to a 2 stars rating for customer support, you receive a response to every request within hours, and usually minutes, not even Fidelio responds that fast. Finally value for money, I challenge you to find any comparable system that is even close to our low pricing. Most similar system are 3 to 4 times the price of our system, if not more. As I said, overall I think you have been somewhat harsh.

BM

Bryan M.

Owner-Manager

### "An excellent solution at a great price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 21, 2016

We wanted an all embracing hotel management system at an affordable price. Our previous system was very good, but in needing to update a huge expenditure for both soft and hard ware was requireed. Resort Manager was recommended by a respected colleague in the business and we opted for this. What is particularly good is that the system can be adapted to suit particular needs and this was done effectively. The training was very good and importantly, the follow-up sorting out inevitable glitches was speedy and the ongoing support is excellent. There are a few minor things which could be developed, but overall, we are more than satisfied with the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Chris W.

Hotel Director/Owner

### "Very impressed "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 19, 2014

We replaced our existing PMS which was one of the big three systems with resort manager, We made the mistake of buying a global brand PMS through a Thai licence holder which you have to do due to there company rules. The back up support from the Thai licence holders based in Bangkok was absolutely abysmal, after three years of constant phone calls and e mails we decided we would have to move on and find a PMS that had the back up we required. We have a middle size hotel of forty rooms and after a lot of research were recommended Mark Townsend of Littlefish Technologies, What a breath of fresh air after all the problems we had in the past three years. within a day of my e mail to Mark we were talking on Skype where he very patiently ran me through the departments of Resort Manger, from there we had signed up within a week and within a further week he was on his way to our hotel. The original agreement was that he would stay for two weeks to install the new PMS soft wear and carry out training in all departments, Ha stayed five weeks in the end to insure that everybody knew how to get the best from his system. The system has been running for a couple of months now with no problems, plus Mark is always on the other end of the phone to answer any questions from our staff. If there is a down side to this product i haven't found it yet. I must finish by mentioning the very competitive price, Best value for money we have spent since the day the hotel opened .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)