# netTerrain DCIM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about netTerrain DCIM Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/109213/netTerrain --- # netTerrain DCIM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) netTerrain DCIM ## What is netTerrain DCIM ? netTerrain DCIM, from Graphical Networks, is a Data Center Infrastructure Management (DCIM) solution, which automates and simplifies the visualization, management, and documentation of Data Centers. From its discovery engine, connectors to 3rd party applications, power monitoring, managing assets and cables, and fiber plant, netTerrain DCIM is used by Government agencies and enterprise businesses who are ready to step up from spreadsheets and Visio diagrams. ## What is netTerrain DCIM used for? [Data Center Management](https://www.capterra.com/data-center-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4926 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## netTerrain DCIM alternatives Highest Rated [4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (260)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (257)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (34)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/109213/netTerrain/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Capacity Management 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Monitor service demand and performance to plan for adequate resources that meet business needs Inventory Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Real-Time Data 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Receive data and information in real time Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics IT Reporting 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Real-Time Monitoring 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks netTerrain DCIM 30 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Monitor service demand and performance to plan for adequate resources that meet business needs Track and monitor efficient handling of all changes/transitions Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Automatically scan the network for devices and take pre-defined actions upon discovery Track and manage inventory levels to maintain proper supply Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Two-way actions and communication between multiple users in real time Monitoring and measurement of relevant metrics to assess the performance of IT resources Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set up connections to third-party platforms to improve business processes Track the availability time for a designated network or website over a given period of time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.6 (14) Free Trial Base Price $4,926 Other,Per Year Value for money 4.6 (14) 4.6 Based on 14 reviews ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[ WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[ Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[ AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 14 reviews Filter by rating 5(10) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Justin G. Sr. Network Infrastructure Specialist Education Management ### "NetTerrain DCIM review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2025 I have had an overall good experience with netTerrain, the ability to map circuits and show what devices and equipment is on site has been very helpful. Pros The ability to map all cabling and devices throughout our campus. Also the ability to map individual circuits and show the CLR of each circuit has been awesome Cons There is a learning curve to learn the platform itself. Although not too difficult, if you are not familiar with this type of software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tom A. Technical Solutions Manager Information Technology and Services ### "Tom - Signal Telecom" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 12, 2025 Our experience is quite positive overall. We design and produce good documentation from the solution. Pros The visual appeal. It looks great and produces good diagrams that can be shared with customers. I love the rack elevations produced, it makes building and managing racks very easy. The devices look great, the team at netTerrain can knock them up super easy too. Cons The licensing, to create easily navigatable diagrams especially where we have multiple customers etc. we are racking up a large quantity of nodes. Just to make it look presentable rather than scruffy. The IP side of things could do with some work, we have to use another product to track that. Alternatives considered [Device42](https://www.capterra.com/p/144214/Device42/) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/) [PATCH MANAGER](https://www.capterra.com/p/199483/Patch-Manager/) [NetZoom](https://www.capterra.com/p/186384/NetZoom-Enterprise/) Reasons for choosing netTerrain DCIM Price was key, it looked feature rich. We also loved the graphical visuals and that it would work with our MSP side of things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Ron T. Network Engineering Manager Financial Services ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2024 So far everything has been great, we are happy with solution and it is meeting our expectations! Pros We love the detailed diagrams and cable tracing that this tool allows us to achieve. It greatly improved out Data center documentation accuracy Cons The amount of time to create the diagrams, but that is not netTerrains fault! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WL Winston L. Network Analyst Government Administration ### "netTerrain Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 14, 2024 NetTerrain has been beneficial but with all DCIMs it can be daunting to constantly keep up with updating physical links and replacing old equipment with new equipment. One of the best things is the search function. Once you get your network devices imported in and added to the correct geographical locations, rack, room, etc, you are able to search every instance of whatever device you are searching. This beats manually checking each rack to verify if a device is there or traveling to remote sites, especially if the remote site is an hour round trip away. Managing physical links is a beast of a task and will constantly be an ongoing task. This is not a one all solutions, it will take time to implement. I recommend starting off with discovering your network. Next, assigning your devices to the correct geographic location, building, rooms, rack, however you want to organize your structure. Then worry about physical or logical connections last, as it will be an ongoing task depending on how large your network is, and how detailed you want to get with managing physical links. Pros Affordable Easy to use after learning shortcuts. Customizable racks, ports, and equipment facials. Network discovery tool. Ability to manage physical links. Great tool for locating devices and rack space management. Cons Can be buggy when importing discovered nodes and using background templates. Can be a learning curve. It may be easier if you have a background in database administration. Reporting not the easiest to work with. Goes back to having a db admin background will help with creating reports. Can be tedious creating multiple physical links to different nodes. SNMP monitoring and email alerting still needs improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mark S. IT Special Projects Administrator Government Administration ### "Just What I Was Looking For" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2024 Pros I was having trouble finding a solution to do what I wanted. After hours of research I found Netterrain. Ease of use. Ability to get granular with documentation of fiber and data racks. Cons No Cons that I can think of. Overall good experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sean B. Senior Technical Operations Financial Services ### "Knowledge is Power" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 Exceptional from the support team, to ease of use, to the reporting availability. It checkmarks everything I need, to see what is happening at the physical layer in our data center. Pros I have been a data center professional since 2011 and inherited an in house Access database of all our connections. Steep learning curve to know how to search and find what you are looking for. Our company did an RFP for a DCIM and picked Graphical Networks, for ease of use, meeting our requirements and cost. Our needs follow with an explanation of what NetTerrain provides. NetTerrain provides a graphical representation of your IT gear, where it is located, and how it is connected both data and power wise. NetTerrain’s search function allows you to search for any 3 character or longer string. It searches everything, device, device name, any object property field. The returned values gives you a link to go directly to that instance and causes a flashing notification on that device. NetTerrain works from a browser, not a specific application that you need to install on every users computer. There is a wide range of user access levels and the ability to create custom access levels to restrict access for particular nodes. Right now I am using it to map out a new data center build and figuring out the fiber infrastructure needed. When I have the fiber trunks documented, I will be able, with a few mouse clicks, to export all the trunks I am going to need, have the lengths and ID numbers to be able to order from the vendor and give to our installers to make their jobs easier. If there is a new device that is not in the catalog, I can design it myself or I can submit a support ticket and within 3 days typically I have the device to add to my catalog. There are many built in reports to the system. With SQL knowledge, I can create my own reports, or again create a support ticket and within a few days Graphical Networks has sent me the report to be added to my server. As our group uses NetTerrain, we come up with things that would be nice to have the ability to do in NetTerrain. Graphical Networks listens and looks to see if it can happen. We have some specialty items in our cabinets that we want to interact with and Graphical Networks has created custom actions so we can do those functions directly in NetTerrain instead of having to log directly into the device. Having this at our fingertips and being able to respond to other departments with the information on their devices in minutes, has made our jobs easier and amazed the other departments on what we can provide. Cons No 'UNDELETE' function, as of yet in the application. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER EMILIO R. COMMUNICATIONS AND DATACENTER PROJECTS MANAGER Telecommunications ### "The only DCIM tool you need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2024 Pros It's a very visual and interactive tool. Easy to use, one can get started very quickly. netTerrain can be integrated with virtually anything. Very important are the customization features, such as reports. Cons The search needs to be tuned when surpassing 50,000 devices. Apparently a new search is coming up in version 10. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Dwayne A. IT Specialist and Support PDS Admin Airlines/Aviation ### "MAA PDS Admin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 Pros Ease of entries and quick views. Click and drag feature is a plus along with the support Cons I can’t think of one thing, this software does exactly what I need it to do in order for me to make entries and changes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Keith W. Data Center Manager Hospital & Health Care ### "Net Terrain DCIM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Pros Net Terrain has been very easy to use when compared to the old excel worksheets and tabbed rack elevation diagrams we had been using. The collector function of the software is outstanding when rolling in new Data Centers, or network closets. The support offered on any issue it utterly astounding. They are so involved in the good of the company at one point the president of the company actually came out to train our team. I highly recommend the product, as well as the people. Cons There have not been any cons to this product that I have been made aware of to this point. They work with the admins as well as the developers on a totally equally level. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Artur N. Manager Data Center Broadcast Media ### "ok" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2019 We document the infrastructure. Employees in the branches make online documentation. The documentation is current. Pros What I like most is visualization, reporting and the ability to design my own patterns. Cons I don't like the way of designing and mapping expansion cards in devices. Reasons for choosing netTerrain DCIM It's easy to use. Browser support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/109213/netTerrain/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)