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Quorum onQ

Quorum onQ

4.6 (20)
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Review

"Ease of use and solid performance"

5.0

Kevin S. - MIS AdministratorJanuary 2, 2020

STARTING PRICE

Not provided by software provider

Free Trial
Not Available

EASE OF USE

4.5/5

Based on Capterra user reviews

What is Quorum onQ?

Quorum provides data backup and disaster recovery solution for businesses. Quorum onQ is the global leader in 1-click instant recovery, providing full immediate recovery of your critical systems after any storage, system or site failure. It does this by automatically maintaining up-to-date, ready-to-run virtual machine clones of your physical and virtual servers stored on a dedicated appliance – clones that will transparently take over for failed servers within minutes.

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Quorum onQ Reviews

Showing 5 of 20 reviews
Overall
4.6
Ease of Use
4.5
Customer Service
4.3

Pros

  • Nice folks to work with, really happy to have found their product.

  • The techs help to setup the software so it was easy to implement on our servers, once a year do a review and help to update software and I get daily reports of the backup completion.

  • I was impressed with the level of service provided, tech support is amazing.

  • Been extremely pleased with the product, saved the company lots of money.

Cons

  • This cost savings on loss of productivity on this incident alone paid for the solution multiple times over.

  • I have been in the IT industry for over 30 years and there are very few platforms that I do not have at least a small annoyance to complain about other than OnQ.

  • Some self test fails, limited restore options, complicated performing bare metal restores, and clunky UI.

  • Reporting on my version (3.9) is somewhat weak. Not geared for larger environments (in my version, I believe 4.0 has rectified this).

Most Helpful Reviews for Quorum onQ

Kevin S.
MIS Administrator
Wholesale, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 2, 2020

"Ease of use and solid performance"

Overall: We have been using this solution for the past 5+ years. The solution has been rock solid, and the support prompt and professional. It is also comforting to know your on premise data is not only kept in a robust server, but a duplicate of all your backups are kept in their datacenter.

Pros: The user-friendly management portal takes the complexity out of configuring, performing, and modifying backups and restores.

Cons: Until the most recent upgrade I would have said the lack of a dashboard and easy to read reports, but that is now a standard feature of the newest release.

Alternatives Considered: Acronis Cyber Backup
Reasons for Choosing Quorum onQ: The ability to spin up recovery nodes on both a test network (to confirm their functionality), and if needed, on the LAN in replacement of malfunctioning VM.
Switched From: BackupAssist
Reasons for Switching to Quorum onQ: The prior solution did not afford the level of local and cloud DR and backup offerings.
Duane T.
IT Director
Airlines/Aviation, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 19, 2022

"Quorum was exactly what I was looking for"

Overall: I highly recommend this software.

Pros: Allows me to make use of my own server rooms for backup appliance replication without paying someone else to host.

Cons: Some of the features are confusing at first.

Switched From: Veeam Data Platform
Reasons for Switching to Quorum onQ: I wanted a tapeless product that I could backup in more than one location that would provide both file level and server level backup and restore.
Jeff L.
Sr. Systems Administrator
Music, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
2.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
May 2, 2022

"Needs Improvement"

Overall: Disappointing.

Pros: When we were evaluating backup systems, Quorum was the only one that worked in our environment.

Cons: Our OnQ is a proprietary system. We've had several issues with the system over the years, not only with the system (hardware and software), but administratively at various levels of the organization.

Reasons for Switching to Quorum onQ: Wanted a backup, business continuity, and archive solution in one system, so there'd be only 1 place to call if there was any issue with the system.
Chad P.
Director of IT
Accounting, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 1, 2021

"Quorum OnQ"

Overall: I have been using this platform for almost 10 years and it has never failed to do its job. Everyone at Quorum is super easy to work with from the account managers to the implementation team and the technical support staff. They were very thorough with pre-purchase discovery, making sure we got exactly what we needed. There was a lot of pre-deployment discussion concerning our environment and they were on top of every aspect of the initial deployment, even dispatching an onsite technician to assist. Any time we have had a technical or configuration issue, Quorum's tech support team is extremely responsive and they stick with the issue until it is resolved. We experienced a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on loss of productivity on this incident alone paid for the solution multiple times over.

Pros: Simply put, this software does exactly what is designed to do. It delivers a backup and disaster recovery platform that works flawlessly. It is also a turnkey solution that provides local and remote backup, file recovery, DR and archive that is managed in one, very easy to use interface. Configuration of the platform is a breeze.

Cons: I have been in the IT industry for over 30 years and there are very few platforms that I do not have at least a small annoyance to complain about other than OnQ. I have been using it for almost 10 years and I have yet to find a single fault with it.

Reasons for Switching to Quorum onQ: OnQ provided a turnkey solution that combined the functionality of several disparate solutions that were hit or miss on reliability.
Michael M.
IT Manager
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 28, 2022

"Quorum backup and disaster recovery is excellent. Even better is their technical support!"

Overall: I have done 2 complete file server restorations with Quorum in addition to the odd file or folder restores here and there.

Pros: Quorum does exactly what they advertise. What really sets them apart is their technical support. They are always there with top-notch engineers to help you solve issues, or recover from the unexpected.

Cons: I really haven't found any problems with Quorum, and I have been a customer for about 5 years.

Alternatives Considered: Veeam Data Platform
Reasons for Switching to Quorum onQ: To take advantage of new technologies.