Best For

Aldelo is a restaurant management software that assists restaurants by staying organized and providing seamless service.

Product Details

Affordable, easy to use, feature rich, and 100% multi-lingual restaurant point of sale and store management solution.

Contact Details

Aldelo

https://aldelo.com

Starting Price

  • Not provided by vendor
  • 2.5% + 10 cents per credit transaction.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)

Aldelo for Restaurants Features

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Kitchen Management
Menu Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Aldelo for Restaurants Reviews

Showing 5 of 21 reviews
Overall
3.5999999046325684/5
Ease of Use
3.9000000953674316/5
Customer Service
3.0999999046325684/5
Carlos D.
CEO
Restaurants, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
1/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
March 28, 2018

“Program works fine until it crashes..Then good luck.getting help after your 1st year.”

OverallGot an education on the restaurant POS system industry.. Very uninspiring indeed. Very few players with quality products. Everyone wants to process money transaction and software is becoming irrelevant.
ProsRelatively easy to set up and make continual changes. Give you lots of adaptability. Lots of modifiers and preset menu items, especially for pizzarias.
ConsThey will shut your license down if you can't make a payment. I had a returned NSF and they gave no warning about pending shutdown. When i realized that payment was not made I tried calling right away and they DO NOT ACCEPT credit Cards for immediate payment. In the meantime, I was shut out of the system. They did not care. I had to pay wire transfer and wait until everything cleared on their part before being restored, took a total of 9 days. Can you afford that??. Any thing that is wrong from a network they will not fix or give any help, just pass the buck..Must pay for customer service after your term is up. Overall a very BAD customer service experience with them. Looking for a replacement ASAP. Will NOT recommend to anyone.
Reviewer Source 
Source: Capterra
March 28, 2018
Michael C.
Chief Operating Officer
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“Compare at price and reliability ”

OverallI've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period. Not only that, 24/7 support is always good to have and never had any issues with program by itself. "Offline Mode" is a must for any POS and of course Aldelo has it. Very intuitive, ease of use and self explained software. Don't be fool by any other POS where they will try to sell you their product and talk Aldelo down as most of sales person will do. I have had experienced with MICROS (best for huge Corporation), Aloha (Good but too expensive), Cake (from Sysco! Really?) known for most horrible customer service and I have no idea why I'm even mentioning their name here. TouchBistro(best for IPAD integration but not too good for stationary places) etc...
ProsAs long as you have good hardware on it you are very pleased!
ConsMake sure your computer has a large memory and fast processor. If not, most of your issues will come from that not the PROGRAM!
Source: Capterra
September 27, 2016
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
May 22, 2018

“Very good for quick service restaurants.”

ProsI have been using Aldelo for three years and it makes it really easy to connect the front of the house and the back of the house. Orders go in easy and the menu items are easily customizable for your benefit.
ConsSome reports are very general and could use some advance features. It sometimes crashes and meanwhile tech support is 24/7 and good, when it comes to networks or OS issues they stay clear and you have to look for additional tech help.
Reviewer Source 
Source: Capterra
May 22, 2018
Gabriel V.
Manager
Hospitality, 11-50 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
2/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
1/10
Source: Capterra
May 27, 2017

“It CAN be a good POS, but not worth the money I paid”

OverallSaves time compared to writing out tickets and keeping count at the end of the night.
ProsI can customize the menu items pretty well from the instant that the server clicks that button, when I don't have the problems listed below it functions as a pretty good POS system, its a shame that we have been using it for so long (10+ years) and they still can't seem to get their act together on these things.
ConsCustomer Support is 24/7, except for a holiday I called and they were closed (I don't know if its every holiday), I don't like that if windows updates itself it completely throws the program off and I have to call my computer guy (because apparently tech support that I paid money) for can't help me on everything related to the system, I don't like the slow response of the POS which can be a killer during rush hour and that I have to click the screen many, many times for a single task, another time killer. Sometime a single card transaction gets stuck in their Credit Card processing program which shuts all cards down after a while and if you don't already know how to fix it yourself be prepared to be put on hold as the 25th caller in line on a weekend.
Source: Capterra
May 27, 2017
Avatar Image
Salvatore T.
General Manager
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 6, 2018

“Aldelo for the last 10 years”

OverallVery user friendly
ProsAldelo makes it really easy to connect the front of the house and the back of the house. Orders go in easy and POS crashes are few. Tech support is 24/7
ConsSome reports are very general, could use some advance features. Tech support is good, but when it comes to networks or OS issues they stay clear.
Reviewer Source 
Source: Capterra
February 6, 2018