--- title: "Aldelo Express POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aldelo Express POS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/109471/Aldelo-for-Restaurants/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Aldelo Express POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aldelo Express POS ## What is Aldelo Express POS? Each Aldelo Express terminal supports scalable cloud pos solutions, starting with the most basic pos functions to native inventory management, hosting module, QR code online ordering, self-service kiosks, delivery, multi-store gift and loyalty programs, and much more. Multi-level security and reporting offer business insights and multiple ways to respond to recurring problems. Customizable access to the pos and back-office systems allows owners to manage strict multi-level security privileges. This includes securing the point-of-sale, employee time cards, and manager functions with AI Facial Recognition Login, one of multiple natively-developed AI Automation Services available from Aldelo Express. Inter-operable iPad, Android Tablet, Android Terminal, and Android Mobile hardware devices let restaurant, bar, food truck and food service operators customize their system according to their unique business needs. Accessible through Aldelo Pay or approved Aldelo Partner merchant services. ## What is Aldelo Express POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 55% Neutral 9% Negative 36% Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aldelo Express POS?[Manage this product listing](https://www.g2.com/products/aldelo-express-pos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aldelo Express POS 3.3 (22) VS. [4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (22) Ease Of Use 4.2 (552) Value For Money 2.7 (17) Value For Money 3.8 (467) Customer Service 2.9 (21) Customer Service 3.7 (519) ## Aldelo Express POS alternatives [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) [4.2 (26)](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) ## FAQs about Aldelo Express POS Overview ### Which roles and teams benefit most from Aldelo Express POS? Aldelo Express POS is most used by restaurant managers, general managers, and owners who handle daily ordering, payments, staff activity, and sales tracking. Executive leaders, including CEOs and COOs, use reporting to oversee performance across locations, while technical staff support system setup, network reliability, and POS maintenance. Answer based on 21 reviews Overview ### What company size and specific industries is Aldelo Express POS built for? Aldelo Express POS is designed for small to midsize businesses in the food service industry, including restaurants, bars, pizza shops, and food trucks. It fits merchant-facing and customer-facing point-of-sale needs for operators that want cloud-based checkout with non-proprietary hardware and flexible payment processing. Features and Usability ### What are the key features of Aldelo Express POS? Aldelo Express POS offers restaurant POS, order entry, table management, split checks, and bar tab management for front-of-house operations. It also includes inventory management, kitchen/menu management, payment processing, loyalty program tools, online ordering, delivery tracking, and reporting/analytics for sales and labor tracking. Integrations ### Which third-party tools and platforms does Aldelo Express POS integrate with? Aldelo Express POS integrates with 7 third-party tools for restaurant operations and online ordering, including DoorDash for Merchants, iMenu360, Restaurant365, MarginEdge, ProfitSword, WISK.ai, and Fomo. These catalog integrations cover delivery, accounting, inventory, reporting, and guest engagement. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Aldelo Express POS offer? Aldelo Express POS provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided setup, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Aldelo Express POS offer? Aldelo Express POS provides email/help desk, phone support, and 24/7 live rep assistance. Users describe support as available around the clock and often helpful for basic POS questions, but some note slow responses and limited help with network, OS, or hardware issues, which can lead to frustration during urgent problems. Answer based on 8 reviews ## Features AI summary Based on 1,457 Restaurant Management reviews Capterra data shows that buyers of Restaurant Management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Aldelo Express POS supports all three features reviewers rate most important: **Order Entry**, **Order Management**, and **Online Ordering**. Together, these capabilities help restaurants take orders accurately, keep service moving across channels, and manage incoming demand more efficiently, allowing teams to improve order flow, reduce mistakes, and serve customers faster. Mobile Access 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Delivery Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers Gift Card Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Split Checks 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Distribute a bill into multiple payers according to the proportion suggested by the payers Table Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assign waitstaff and coordinate the table services Aldelo Express POS 85 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Track employees' arrival and departure timings for payroll purposes Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Dispatch food deliveries Designed for bars, clubs, nightclubs, etc. Designed for food trucks Serves restaurants Form predictions based on past and present data/trends Visualize locations on a map Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Notifications via mobile devices Clients can submit payments via mobile devices Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Store recipes, enable recipe modification, and generate data required for production records Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and facilitate returns of products sold Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Generate separate bills for various meals and combos within a complete order Send messages via SMS Market event via social media tools Distribute a bill into multiple payers according to the proportion suggested by the payers Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 3.1 (19) 3.1 Based on 19 reviews ## Pricing Value for money 2.7 (17) Free Trial Free Version SaaS $99.00 Flat Rate,Per Month Aldelo Pay $0.00 Value for money 2.7 (17) 2.7 Based on 17 reviews ## Integrations [ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ Fomo](https://www.capterra.com/p/154138/Fomo/)[ Restaurant365](https://www.capterra.com/p/139768/Restaurant365/)[ MarginEdge](https://www.capterra.com/p/187718/MarginEdge/)[ ProfitSword](https://www.capterra.com/p/156722/ProfitSword/)[ iMenu360](https://www.capterra.com/p/239525/iMenu360/)[ WISK.ai](https://www.capterra.com/p/187497/WISK-ai/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.9 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (21) 2.9 Based on 21 reviews ## User reviews Overall rating 3.3 Based on 22 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(5) 3(2) 2(3) 1(5) Mentioned topic Recent reviews first, then most helpful RE Reviewer General Manager Used the software for: 3-5 years ### "Aldelo for the last 10 years" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 8, 2018 Very user friendly Pros Aldelo makes it really easy to connect the front of the house and the back of the house. Orders go in easy and POS crashes are few. Tech support is 24/7 Cons Some reports are very general, could use some advance features. Tech support is good, but when it comes to networks or OS issues they stay clear. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Developer | Network Engineer Used the software for: 1-3 years ### "Easy to use and cost friendly and I would highly recommend for start up businesses." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 26, 2018 Pros Great user interface requiring little post training. Very diverse in terms of functionality allowing for customization to best fit the restaurants needs and requirements . Very good support with nice responses and staff willing to help Cons A few crashes here and there but what I don't like is the support if the issue is an OS or network issue its as if they don't want to help or are not capable because they try and avoid the issue altogether Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "It CAN be a good POS, but not worth the money I paid" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 May 27, 2017 Saves time compared to writing out tickets and keeping count at the end of the night. Pros I can customize the menu items pretty well from the instant that the server clicks that button, when I don't have the problems listed below it functions as a pretty good POS system, its a shame that we have been using it for so long (10+ years) and they still can't seem to get their act together on these things. Cons Customer Support is 24/7, except for a holiday I called and they were closed (I don't know if its every holiday), I don't like that if windows updates itself it completely throws the program off and I have to call my computer guy (because apparently tech support that I paid money) for can't help me on everything related to the system, I don't like the slow response of the POS which can be a killer during rush hour and that I have to click the screen many, many times for a single task, another time killer. Sometime a single card transaction gets stuck in their Credit Card processing program which shuts all cards down after a while and if you don't already know how to fix it yourself be prepared to be put on hold as the 25th caller in line on a weekend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chief Operating Officer Used the software for: 3-5 years ### "Compare at price and reliability " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period. Not only that, 24/7 support is always good to have and never had any issues with program by itself. "Offline Mode" is a must for any POS and of course Aldelo has it. Very intuitive, ease of use and self explained software. Don't be fool by any other POS where they will try to sell you their product and talk Aldelo down as most of sales person will do. I have had experienced with MICROS (best for huge Corporation), Aloha (Good but too expensive), Cake (from Sysco! Really?) known for most horrible customer service and I have no idea why I'm even mentioning their name here. TouchBistro(best for IPAD integration but not too good for stationary places) etc... Pros As long as you have good hardware on it you are very pleased! Cons Make sure your computer has a large memory and fast processor. If not, most of your issues will come from that not the PROGRAM! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Digital Account Executive and Social Media Manager Used the software for: 3-5 years ### "Very good for quick service restaurants." 4.0 May 29, 2018 Pros I have been using Aldelo for three years and it makes it really easy to connect the front of the house and the back of the house. Orders go in easy and the menu items are easily customizable for your benefit. Cons Some reports are very general and could use some advance features. It sometimes crashes and meanwhile tech support is 24/7 and good, when it comes to networks or OS issues they stay clear and you have to look for additional tech help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Program works fine until it crashes..Then good luck.getting help after your 1st year." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 29, 2018 Got an education on the restaurant POS system industry.. Very uninspiring indeed. Very few players with quality products. Everyone wants to process money transaction and software is becoming irrelevant. Pros Relatively easy to set up and make continual changes. Give you lots of adaptability. Lots of modifiers and preset menu items, especially for pizzarias. Cons They will shut your license down if you can't make a payment. I had a returned NSF and they gave no warning about pending shutdown. When i realized that payment was not made I tried calling right away and they DO NOT ACCEPT credit Cards for immediate payment. In the meantime, I was shut out of the system. They did not care. I had to pay wire transfer and wait until everything cleared on their part before being restored, took a total of 9 days. Can you afford that??. Any thing that is wrong from a network they will not fix or give any help, just pass the buck..Must pay for customer service after your term is up. Overall a very BAD customer service experience with them. Looking for a replacement ASAP. Will NOT recommend to anyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Albi G. Manager Used the software for: 3-5 years ### "Please read before you loose your business " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 7, 2020 I would not spend a dime, I was forced to upgrade to a new version with bugs that their team cannot fix. After paying tech guys 1000 dollars they tell me that some users get unlucky and have to reverse the version(go back to the old one). Pay the guys again, now the database was corrupted because so many crashes and jet compacts. On the phone for 2 hours and no response, which you have to pay 800 a year for. At the same time they are pushing aldelo Pay. They can’t fix a bug but they want me to trust them with costumers information and money. Wish you the best Pros Basic order entry service, worked for a year with the occasional daily crash. Cons It is very evident that the development team can’t keep up with the operating system. Every time there is a upgrade the software starts to bog down and crash . I have used aldelo for 8 years and it’s finally time to say farewell. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Co-Owner Used the software for: 3-5 years ### "Not at all user friendly. Customer service is not great. " 3.0 April 16, 2018 Pros The touch screen system is nice. The receipt printed clearly. Easy to start daily business. Adjustments could be made Cons Tech support is less than helpful. System outages are frequent. It is not user friendly. ALWAYS had issues getting cash to balance showing huge overages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elad M. MANAGER Used the software for: 3-5 years ### "Just bad...." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2021 I am trying to cancel our subscription for a while, no lack for now. Pros Honestly I really have nothing good to write I really tried. Cons Poor customer service, impossible to cancel, rude people... and the platform itself is very outdated, lack in features and expensive and required a very long commitment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Just awful" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 29, 2018 Pros Easy enough to use, once very good for it's time but now it's way dated. It runs on windows hardware which is nice but they have been pushing this same spaghetti code for years so it needs a rewrite. Cons Support is awful now. Takes forever to get to someone on the phone. They don't do proper software lifecycle. Forget about product version numbers, they make all kinds of changes and keep the same version number. No changelogs. They fix one thing then break another, then try to fix it again all with the same version number. The software still runs in 800x600. So many bugs without fixes and you let them know and they don't do anything about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/109471/Aldelo-for-Restaurants/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.