--- title: "HotelPORT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HotelPORT Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/109495/HotelPORT/" page_type: "product" language: "en" --- # HotelPORT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HotelPORT ## What is HotelPORT? We offer digital marketing, distribution, and technology solutions for the hospitality and travel industries. Whether you're a hotel or restaurant in need of a new website and demand generation or in the market for a brand new travel technology platform built from scratch, HotelPORT has your solution. ## What is HotelPORT used for? [Reservations](https://www.capterra.com/reservations-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HotelPORT?[Manage this product listing](https://www.g2.com/products/propertyview/claim_requests/new?auto=true) ## HotelPORT Overview Updated September 2026 AI summary HotelPORT is a cloud-based platform for businesses of all sizes seeking reservation and travel agency solutions. It enables online booking, group and room reservations, CRM, payment processing, and customer support, with additional tools for rate management, promotions, and access controls. Optional features include activities booking and customizable templates, supporting organizations that require flexible reservation management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HotelPORT 4.0 (1) VS. [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting Price $5 Per User, Per Month Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.3 (4) Value For Money 4.0 (1) Value For Money 4.1 (1) Customer Service 5.0 (1) Customer Service 4.3 (1) ## HotelPORT alternatives [GP Travel Enterprise](https://www.capterra.com/p/173552/GP-Travel-Platform/) [4.8 (4)](https://www.capterra.com/p/173552/GP-Travel-Platform/#reviews) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173552/GP-Travel-Platform/) [Engine](https://www.capterra.com/p/162526/Hotel-Engine/) [4.8 (5)](https://www.capterra.com/p/162526/Hotel-Engine/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162526/Hotel-Engine/) Highest Rated [OTRAMS](https://www.capterra.com/p/136306/OTRAMS/) [4.9 (25)](https://www.capterra.com/p/136306/OTRAMS/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136306/OTRAMS/) [BugHotel Reservation System](https://www.capterra.com/p/104273/BugHotel-Reservation-System/) [0.0](https://www.capterra.com/p/104273/BugHotel-Reservation-System/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/104273/BugHotel-Reservation-System/) ## FAQs about HotelPORT Overview ### What company size and specific industries is HotelPORT built for? HotelPORT is designed for businesses in the hospitality and travel sectors, including hotels, restaurants, online travel agencies, destination marketing organizations, convention and visitors bureaus, and vacation rental management companies. The vendor description does not specify company size, so the intended audience is defined by these industry segments. Features and Usability ### What are the key features of HotelPORT? HotelPORT offers reservations management, online booking, central reservation system, and room booking for lodging operations. It also includes GDS/OTA integration, rate management, group reservations, and quotes/estimates, plus CRM, client management, marketing automation, loyalty program, payment processing, built-in accounting, and access controls/permissions. Getting Started and Support ### What training and onboarding options does HotelPORT offer? HotelPORT provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does HotelPORT offer? HotelPORT offers 24/7 live rep support and chat. These channels give users direct help at any time, with live assistance for urgent issues and chat for quicker questions. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 5,388 Travel Agency reviews Not all reservations software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) HotelPORT supports **Online Booking**, which gives businesses a direct way to accept reservations online. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **Payment Processing** (**51%**) and **Customer Support** (**46%**). These features help businesses handle transactions more efficiently and respond to guest needs, allowing teams to manage bookings with less friction and deliver a better reservation experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activities Booking Allows businesses to offer customers reservations for a variety of activities. Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time Client Management Manage contact details and communication with clients HotelPORT 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Supplier Management: Manage all supplier data and operations - Third Party Booking: Allows bookings to be made through a third party service --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $5.00 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Cristina Marcano L. E-Coach Senior ILC Academy ### "Fast and secure digital marketing solutions for hotel and restaurant services." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2018 HotelPORT offers fast and secure Digital Marketing solutions on hotel and restaurant services making them more visible on the web and allowing a greater commercialization of these services. It is available for private or chain hotels, a group of entrepreneurs and any business mechanism related to accommodation and restaurant services that create digital marketing contributions as an information and marketing mechanism with the world. Pros It uses a fairly reliable system of audit and evaluation of hotel and restaurant services in order to make them reliable for tourists. Once HotelPORT and what3words are associated, they create exact information on the location of the establishments sought by tourists, preventing them from losing time and avoiding bad times looking for addresses of services and establishments that wish to enjoy their place of origin, making their travel experience. Cons In fact, I particularly, do not find any unfavorable aspect to HotelPort, beyond that that can be generated by a lack of Wi-Fi connection in the local area where it is used or generated by not having any suitable device for its use, because the information that is generated from it is current, real and updated and is a genuine channel for the distribution of digital information that allows marketing to accommodation and catering establishments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.