# Natural Insight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Natural Insight Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/109528/Natural-Insight

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# 

 Natural Insight Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Natural Insight

## What is Natural Insight?

Founded in 2003, Natural Insight started delivering cloud solutions to consumer brands, retailers and merchandising and marketing agencies to improve field execution across the retail ecosystem. Our customers rely on Natural Insight to manage distributed workforces, assign and manage work, verify completion and compliance, as well as collect and report on field data.

## What is Natural Insight used for?

[Task Management](https://www.capterra.com/task-management-software/)[Retail Execution](https://www.capterra.com/retail-execution-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2000

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Natural Insight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.naturalinsight.com&name=Natural Insight)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Natural Insight

3.9 (9)

VS.

[4.6 (5,120)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$2000

Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (9)

Ease Of Use

4.7 (132)

Value For Money

4.0 (7)

Value For Money

4.5 (116)

Customer Service

4.0 (8)

Customer Service

4.6 (124)

## Natural Insight alternatives

[4.5 (13,555)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (2,657)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (175)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,615)](https://www.capterra.com/p/136078/Float/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/109528/Natural-Insight/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Data Import/Export

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Mobile Access

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Notifications

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reminders

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Task Editing

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Edit task information and all related elements

Natural Insight 44 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Assign working shifts or tasks to employees based on their availability

For Retail Stores

Handle all promotion activities and brand strategy for products at retail stores

Predict labor requirements based on past and present data/trends

The activity of promoting the sale of goods at retail

Access software remotely via mobile devices

Manage and support multiple locations

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitor the progress of projects from start to finish

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track employee skills, competencies, training & qualifications

Split and manage tasks into individual components

Gauge satisfaction and receive information for improvement and success

Edit task information and all related elements

Import tasks from external sources

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Utilize third party services to cover unforeseen labor needs

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.0 (9)

4.0

Based on 9 reviews

## Pricing

Value for money

4.0 (7)

Free Trial

Basic

$2,000

Per Month

Value for money

4.0 (7)

4.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (8)

4.0

Based on 8 reviews

## User reviews

Overall rating

3.9

Based on 9 reviews

Filter by rating

5(3)

4(4)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Tashriz R.

Sales Promoter

Retail

### "Field Experience Representative – Natural Insight"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 1, 2025

Overall was an average user experience. There were holes within the app but it was manageable and still usable.

Pros

The ability to upload photos from camera roll. Form completion was simplistic and easy to follow along.

Cons

Geo tracking had bugs and issues. Login was finicky, often times would not register location and would have trouble signing into locations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Chastity H.

Master merchandiser

Retail

### "Mediocre at best "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

November 3, 2024

Overall, my experience with Natural Insight was average. Nothing really jumps out and grabs you to use this software

Pros

I was able to see all the information to get my job done

Cons

This software was Super slow when changing screens. Also, when I was actually onsite, the program became slower than normal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Retail Merchandiser

Retail

### "Natural Insight meets all reporting needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

Have used for over 6 years to report my store visits, pictures and accuracy of time worked as well as my drive time has always been accurate.

Pros

Allow easy scheduling of tasks, consistent and reliable time and mileage tracker. Very easy user interface

Cons

There is nothing I dislike about the performance of this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Julia M.

Merchandiser Promotion work

Marketing and Advertising

### "Always faulty"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

September 25, 2019

It works 60 % of the time. The one agency changed to this.

Pros

Often you cannot accept or decline jobs it is down at the moment and often unreliable .

Cons

Always problems with it when you dont want to accept a job its supposed to dissapear but the last couple of weeks wen u pressed decline nothing happened. They may not be in my area i was trying to decline them for over a week. Too often faulty thats the problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Gary P.

Electronics Field Installer

Retail

### "Focus on the Merchandiser, your main user. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 23, 2019

Pros

Easy to login, complete surveys and upload pictures

Cons

Switching back and forth from calendar view to other views using icons is kind of annoying

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Merchandiser

Consumer Goods

### "NI great for jobs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2019

for the last 2 years I have enjoyed using this software. it has been very helpful

Pros

It was easy to use and to manage my schedule working as a Brand Ambassador. I also enjoyed that you could change your hours and submit reports.

Cons

the only thing I did not like was the time restraint on sending reports. Sometimes I would not get the chance to send them fast enough and ended up getting warning emails.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mike M.

Area Manager (Atlantic Canada)

Retail

### "Natural Insight review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 12, 2018

Pros

I use this software everyday, it is a valuable tool when it comes to tracking various aspects of project completion and hours.

Cons

It can occasionally be glitchy, but I've never encountered a problem that couldn't be solved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Chantal H.

Director of Talent Acquisition

Marketing and Advertising

### "Network Admin for the organization"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 10, 2017

helps with scheduling and organizing the talent pool

Pros

I like that I can access it anywhere in the world! And anytime of day! It is fairly simple to use and explain how to use.

Cons

I wish we could do customization reports and not have to pull reports with a lot of irrelevant info. Could use some more training from NI experts so that I can train others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Janice R.

NI Manager / Field Operations Manager West

### "Good. My support staff Jon is very good and takes the time to understand my company's needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 10, 2017

Pros

I like that there are many different ways to obtain the same results. Allows the end user to find their most efficient way of using the system

Cons

The inability to customize to meet our specific client needs and new releases not be tested fully before rolled out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/109528/Natural-Insight/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)