# Natural Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Natural Insight the right Task Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/109528/Natural-Insight/reviews --- Natural Insight 3.9 (9) [View alternatives](https://www.capterra.com/p/109528/Natural-Insight/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 12th, 2026 # Reviews of Natural Insight Ease of use 3.9 Customer Service 4.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sales Merchandiser Consumer Goods Used the software for: 2+ years ### "NI great for jobs" January 23, 2019 5.0 for the last 2 years I have enjoyed using this software. it has been very helpful Pros It was easy to use and to manage my schedule working as a Brand Ambassador. I also enjoyed that you could change your hours and submit reports. Cons the only thing I did not like was the time restraint on sending reports. Sometimes I would not get the chance to send them fast enough and ended up getting warning emails. Review Source CH Chastity H. Master merchandiser Retail Used the software for: 1-2 years ### "Mediocre at best " November 3, 2024 4.0 Overall, my experience with Natural Insight was average. Nothing really jumps out and grabs you to use this software Pros I was able to see all the information to get my job done Cons This software was Super slow when changing screens. Also, when I was actually onsite, the program became slower than normal. Review Source Tashriz R. Sales Promoter Retail Used the software for: 1-2 years ### "Field Experience Representative – Natural Insight" August 1, 2025 3.0 Overall was an average user experience. There were holes within the app but it was manageable and still usable. Pros The ability to upload photos from camera roll. Form completion was simplistic and easy to follow along. Cons Geo tracking had bugs and issues. Login was finicky, often times would not register location and would have trouble signing into locations. Review Source VR Verified Reviewer Retail Merchandiser Retail Used the software for: 2+ years ### "Natural Insight meets all reporting needs" January 13, 2023 5.0 Have used for over 6 years to report my store visits, pictures and accuracy of time worked as well as my drive time has always been accurate. Pros Allow easy scheduling of tasks, consistent and reliable time and mileage tracker. Very easy user interface Cons There is nothing I dislike about the performance of this software. Review Source CH Chantal H. Director of Talent Acquisition Marketing and Advertising Used the software for: 2+ years ### "Network Admin for the organization" August 10, 2017 4.0 helps with scheduling and organizing the talent pool Pros I like that I can access it anywhere in the world! And anytime of day! It is fairly simple to use and explain how to use. Cons I wish we could do customization reports and not have to pull reports with a lot of irrelevant info. Could use some more training from NI experts so that I can train others. Review Source JM Julia M. Merchandiser Promotion work Marketing and Advertising Used the software for: 6-12 months ### "Always faulty" September 25, 2019 1.0 It works 60 % of the time. The one agency changed to this. Pros Often you cannot accept or decline jobs it is down at the moment and often unreliable . Cons Always problems with it when you dont want to accept a job its supposed to dissapear but the last couple of weeks wen u pressed decline nothing happened. They may not be in my area i was trying to decline them for over a week. Too often faulty thats the problem. Review Source JR Janice R. NI Manager / Field Operations Manager West Used the software for: 2+ years ### "Good. My support staff Jon is very good and takes the time to understand my company's needs" August 10, 2017 4.0 Pros I like that there are many different ways to obtain the same results. Allows the end user to find their most efficient way of using the system Cons The inability to customize to meet our specific client needs and new releases not be tested fully before rolled out Review Source MM Mike M. Area Manager (Atlantic Canada) Retail Used the software for: 1-2 years ### "Natural Insight review" October 12, 2018 5.0 Pros I use this software everyday, it is a valuable tool when it comes to tracking various aspects of project completion and hours. Cons It can occasionally be glitchy, but I've never encountered a problem that couldn't be solved. Review Source Gary P. Electronics Field Installer Retail Used the software for: Less than 6 months ### "Focus on the Merchandiser, your main user. " July 23, 2019 4.0 Pros Easy to login, complete surveys and upload pictures Cons Switching back and forth from calendar view to other views using icons is kind of annoying Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.