--- title: "Rez Tower Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rez Tower Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/109554/FEDirect/" page_type: "product" language: "en" --- # Rez Tower Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rez Tower ## What is Rez Tower? Enterprise level Reservation System designed specifically for the tour, shuttle, helicopter and consolidator market. We offer extremely powerful and customized solutions for the tour industry. Helicopter tour operator solutions. Shuttle operator solutions. Real tools to help you sell, employee assignments, operations, dispatch, maintenance. ## What is Rez Tower used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rez Tower 5.0 (4) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.8 (5,821) Value For Money 5.0 (4) Value For Money 4.7 (3,595) Customer Service 5.0 (4) Customer Service 4.8 (3,324) ## Rez Tower alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Rez Tower Overview ### What company size and specific industries is Rez Tower built for? Rez Tower is designed for helicopter, shuttle, and tour operators, as well as activity consolidators and enterprise-level customers. It fits organizations in travel and transportation services that need reservation and booking support, with the clearest focus on larger companies and operators managing complex service offerings. Features and Usability ### What are the key features of Rez Tower? Rez Tower offers reservations management, activities booking, and booking management, along with central reservation system, online booking, and group reservations. It also includes CRM, payment processing, quotes and estimates, pricing management, reporting and analytics, dispatch management, GPS, routing, inventory management, and maintenance management. Getting Started and Support ### What training and onboarding options does Rez Tower offer? Rez Tower provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars present structured group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Rez Tower offer? Rez Tower provides 24/7 live rep support for users who need direct help at any hour. No reviewer feedback on support is available, so user experience details such as response speed or helpfulness are not documented here. ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these as the features buyers care about most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Rez Tower supports **Online Booking** and **Booking Management**, giving businesses the tools to accept reservations online and keep bookings organized in one place. However, it does not include **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **Payment Processing** (**51%**) and **Customer Support** (**46%**), helping businesses handle transactions efficiently and respond to guest needs while keeping daily reservation work moving smoothly. Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Booking Notes 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Group Reservations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The ability to reserve times in groups. Rez Tower 25 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Day Booking: Bookings that last more than one day - Online Booking: Book meetings and appointments through a website or digital platform - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Third Party Booking: Allows bookings to be made through a third party service - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) ### Starting price Free trial available Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GH George H. Owner Hospitality ### "A must for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2021 Great experience in general. The team at Rez Tower is very responsive and professional. Pros Very easy to understand and use. Very well thought out. The team is quick to solve my unique business issues that come up. Cons It was a mistake not implementing them sooner. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HV Heidi V. sales manager Restaurants ### "Great transportation software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2020 excelletn Pros We can schedule all of our shuttles and dispatch them from 1 tool. Drivers and dispatch have same data. Cons New features can take a few weeks to get out. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JR Jim R. CEO Hospitality ### "Best tour operator solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2020 Support is excellent. Pros I have used a few other products and had to switch to Extantware. They were the only ones that can do shuttle scheduling and dispatch properly. We can now package our activities with our shuttles in 1 easy step. Cons Learning curve was bigger with all the features, but support helped us when we get stuck. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) FH could not do complicated bookings, shuttles and was missing tons of features. Reasons for choosing Rez Tower features features features Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Software Engineer ### "Used system as online store and shipping solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2018 Simplified shipping Pros Connected to multiple shipping solutions and distribution channels such as Amazon, Ebay, UPS, FedEx, USPS, Unishippers. Cons The layouts a bit outdated. They do offer custom template solutions, but that takes additional time we didnt have for launch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.