# Rez Tower Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rez Tower Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/109554/FEDirect/reviews

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# 

 Rez Tower Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Rez Tower

## What is Rez Tower?

Enterprise level Reservation System designed specifically for the tour, shuttle, helicopter and consolidator market. We offer extremely powerful and customized solutions for the tour industry. Helicopter tour operator solutions. Shuttle operator solutions. Real tools to help you sell, employee assignments, operations, dispatch, maintenance.

## What is Rez Tower used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rez Tower

5.0 (4)

VS.

[4.8 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.8 (5,741)

Value For Money

5.0 (4)

Value For Money

4.7 (3,525)

Customer Service

5.0 (4)

Customer Service

4.8 (3,256)

## Rez Tower alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Notes

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

CRM

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Support

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Group Reservations

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

The ability to reserve times in groups.

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Rez Tower 25 features

Allows businesses to offer customers reservations for a variety of activities.

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Update and maintain information on inventory and rates to manage guest reservations in real time

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Bookings that last more than one day

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Allows bookings to be made through a third party service

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Built-in website builder or integration with third-party site

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We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (4)

5.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GH

George H.

Owner

Hospitality

### "A must for my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2021

Great experience in general. The team at Rez Tower is very responsive and professional.

Pros

Very easy to understand and use. Very well thought out. The team is quick to solve my unique business issues that come up.

Cons

It was a mistake not implementing them sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HV

Heidi V.

sales manager

Restaurants

### "Great transportation software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2020

excelletn

Pros

We can schedule all of our shuttles and dispatch them from 1 tool. Drivers and dispatch have same data.

Cons

New features can take a few weeks to get out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jim R.

CEO

Hospitality

### "Best tour operator solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2020

Support is excellent.

Pros

I have used a few other products and had to switch to Extantware. They were the only ones that can do shuttle scheduling and dispatch properly. We can now package our activities with our shuttles in 1 easy step.

Cons

Learning curve was bigger with all the features, but support helped us when we get stuck.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

FH could not do complicated bookings, shuttles and was missing tons of features.

Reasons for choosing Rez Tower

features features features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Engineer

### "Used system as online store and shipping solution."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 9, 2018

Simplified shipping

Pros

Connected to multiple shipping solutions and distribution channels such as Amazon, Ebay, UPS, FedEx, USPS, Unishippers.

Cons

The layouts a bit outdated. They do offer custom template solutions, but that takes additional time we didnt have for launch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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