# CradleMRx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CradleMRx Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/109557/CradleMRx

---

# 

 CradleMRx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CradleMRx

## What is CradleMRx?

CradleMRx serves the specialized needs of home health professionals by providing web-based point-of-contact information entry and management. It integrates HIPAA-compliant security features and compliance with billing, reporting, and full administration and management of patient information. Since the software is web-based, updates are constantly provided without additional cost.

## What is CradleMRx used for?

[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$249

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CradleMRx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cradlesolution.com&name=CradleMRx)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CradleMRx

3.9 (7)

VS.

[4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/)

Starting Price

$249

Flat Rate, Per Month

Starting Price

$199

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (7)

Ease Of Use

4.9 (22)

Value For Money

4.0 (4)

Value For Money

4.8 (22)

Customer Service

3.2 (5)

Customer Service

4.8 (22)

## CradleMRx alternatives

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/109557/CradleMRx/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Electronic Signature

Digitally sign online documents

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Scheduling

Plan availability and assign specific time slots for tasks and resources

CradleMRx 7 features

Create, manage, and send invoices or bills to customers

Digitally sign online documents

Compliant with HIPAA, which sets standards for sensitive patient data protection

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

Plan availability and assign specific time slots for tasks and resources

Track time worked per client

Get Advice

We can help you find the software with the features you need.

Features

3.6 (7)

3.6

Based on 7 reviews

## Pricing

Value for money

4.0 (4)

Basic

$249.00

Flat Rate,Per Month

Value for money

4.0 (4)

4.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (5)

3.2

Based on 5 reviews

## User reviews

Overall rating

3.9

Based on 7 reviews

Filter by rating

5(2)

4(2)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CT

Cesar T.

Office Manager, LVN

Hospital & Health Care

### "Software is user friendly but non compliant with regulatory."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

August 22, 2018

Pros

Easy to use SNV notes and all documents are just a click away without having to switch and toggle through screens.

Cons

This software for all the good it has is non compliant with CoPs and when one brings it to their attention the staff gets defensive. Sounds like they don't want to make the necessary corrections to become compliant

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Maya F.

Admin Assistance

Hospital & Health Care

### "I find your program frustrating."

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

August 24, 2017

I have used Generations software. I wish your platform was like theirs is.

Pros

It allows us to have digital records. Editing features are a plus and customer service is nice. They even tried to help us connect to our internet.

Cons

The program has many menus within windows. It looks crazy and is frustrating to use, too many subcategories It would be great if information could be presented in a different way. Please See Generations Software I love their set up!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Bridget K.

RN

Hospital & Health Care

### "Using daily for Medicare documentation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

August 24, 2017

Pros

This is used for Medicare Oasis documentation of current patients. The program is similar to other programs and is easy to use. I like the calendar and easy to add tasks and the various ways to look up info on active and inactive patients.

Cons

Needing to change your password every 90 days. We should be able to re-use the password each time, even if it means verbally connecting with cradle IT person. I would like dashboard more personally fit to each user

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kyshaun B.

Administrative Assistant

Hospital & Health Care

### "AWESOME "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 24, 2017

Pros

The data entree, The layout is easy to use, just all around super easy to use i love it so much. Bless

Cons

The constant change of passwords, The account making process, The website loads so slow and constantly reloads

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Adekunle A.

office administrator

Hospital & Health Care

### "Cradle is very good"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 24, 2017

i personally really like cradle,it makes my job to be easy

Pros

easy to use by anyone,it's easy to input the notes and also to make a schedule for both nurses,therapy and home health aid

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kehinde J.

Office Manager

Hospital & Health Care

### "You pay for what you get"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

August 12, 2017

In terms of pricing, it's pretty reasonable for what it is.

Pros

Very simple concept when you get the hang of it. Oasis export feature is easy to wise and I like how I know all oasis are exported

Cons

Very slow and you can't do multiple tasks at once. Not very user friendly, takes a while to learn system and still sometimes can still be very confusing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joseph M.

CEO

Hospital & Health Care

### "Great product for Home Health Agencies. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 18, 2017

I think they would do better with the right marketing for their product. Most agencies are aware of their larger competitors, Cradle is mostly known in Houston but not elsewhere.

Pros

Easy to use, a lot of functionality is available. Statistical reports are useful for QAPI. Easy to compare visit notes to see patient progression. Tech support is quite responsive most of the time.

Cons

Occasional glitches. The PT notes are not very comprehensive and are not universally acceptable like that of competitors (Kinsser). Biller has problems submitting claims to private insurance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/109557/CradleMRx/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)