--- title: "CradleMRx Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CradleMRx the right Home Health Care solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/109557/CradleMRx/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- CradleMRx 3.9 (7) [View alternatives](https://www.capterra.com/p/109557/CradleMRx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of CradleMRx Ease of use 3.7 Customer Service 3.2 ## Showing most helpful reviews Showing 1-7 of 7 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CEO Used the software for: 3-5 years ### "Great product for Home Health Agencies. " July 19, 2017 5.0 I think they would do better with the right marketing for their product. Most agencies are aware of their larger competitors, Cradle is mostly known in Houston but not elsewhere. Pros Easy to use, a lot of functionality is available. Statistical reports are useful for QAPI. Easy to compare visit notes to see patient progression. Tech support is quite responsive most of the time. Cons Occasional glitches. The PT notes are not very comprehensive and are not universally acceptable like that of competitors (Kinsser). Biller has problems submitting claims to private insurance. Review Source RN Used the software for: Less than 1 year ### "Using daily for Medicare documentation" September 12, 2017 4.0 Pros This is used for Medicare Oasis documentation of current patients. The program is similar to other programs and is easy to use. I like the calendar and easy to add tasks and the various ways to look up info on active and inactive patients. Cons Needing to change your password every 90 days. We should be able to re-use the password each time, even if it means verbally connecting with cradle IT person. I would like dashboard more personally fit to each user Review Source Admin Assistance Used the software for: Less than 1 year ### "I find your program frustrating." August 25, 2017 3.0 I have used Generations software. I wish your platform was like theirs is. Pros It allows us to have digital records. Editing features are a plus and customer service is nice. They even tried to help us connect to our internet. Cons The program has many menus within windows. It looks crazy and is frustrating to use, too many subcategories It would be great if information could be presented in a different way. Please See Generations Software I love their set up! Review Source Administrative Assistant Administrative Assistant Used the software for: Less than 1 year ### "AWESOME " August 24, 2017 4.0 Pros The data entree, The layout is easy to use, just all around super easy to use i love it so much. Bless Cons The constant change of passwords, The account making process, The website loads so slow and constantly reloads Review Source office administrator Used the software for: 3-5 years ### "Cradle is very good" August 25, 2017 5.0 i personally really like cradle,it makes my job to be easy Pros easy to use by anyone,it's easy to input the notes and also to make a schedule for both nurses,therapy and home health aid Review Source Office Manager Used the software for: 1-3 years ### "You pay for what you get" August 16, 2017 3.0 In terms of pricing, it's pretty reasonable for what it is. Pros Very simple concept when you get the hang of it. Oasis export feature is easy to wise and I like how I know all oasis are exported Cons Very slow and you can't do multiple tasks at once. Not very user friendly, takes a while to learn system and still sometimes can still be very confusing Review Source Office Manager, LVN Used the software for: Less than 1 year ### "Software is user friendly but non compliant with regulatory." August 28, 2018 3.0 Pros Easy to use SNV notes and all documents are just a click away without having to switch and toggle through screens. Cons This software for all the good it has is non compliant with CoPs and when one brings it to their attention the staff gets defensive. Sounds like they don't want to make the necessary corrections to become compliant Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.