# CradleMRx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CradleMRx the right Home Health Care solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/109557/CradleMRx/reviews

---

CradleMRx

3.9 (7)

[View alternatives](https://www.capterra.com/p/109557/CradleMRx/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of CradleMRx

Ease of use

3.7

Customer Service

3.2

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Joseph M.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Great product for Home Health Agencies. "

July 18, 2017

5.0

I think they would do better with the right marketing for their product. Most agencies are aware of their larger competitors, Cradle is mostly known in Houston but not elsewhere.

Pros

Easy to use, a lot of functionality is available. Statistical reports are useful for QAPI. Easy to compare visit notes to see patient progression. Tech support is quite responsive most of the time.

Cons

Occasional glitches. The PT notes are not very comprehensive and are not universally acceptable like that of competitors (Kinsser). Biller has problems submitting claims to private insurance.

Review Source

BK

Bridget K.  
RN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Using daily for Medicare documentation"

August 24, 2017

4.0

Pros

This is used for Medicare Oasis documentation of current patients. The program is similar to other programs and is easy to use. I like the calendar and easy to add tasks and the various ways to look up info on active and inactive patients.

Cons

Needing to change your password every 90 days. We should be able to re-use the password each time, even if it means verbally connecting with cradle IT person. I would like dashboard more personally fit to each user

Review Source

MF

Maya F.  
Admin Assistance  
Hospital & Health Care  
Used the software for: 6-12 months

### "I find your program frustrating."

August 24, 2017

3.0

I have used Generations software. I wish your platform was like theirs is.

Pros

It allows us to have digital records. Editing features are a plus and customer service is nice. They even tried to help us connect to our internet.

Cons

The program has many menus within windows. It looks crazy and is frustrating to use, too many subcategories It would be great if information could be presented in a different way. Please See Generations Software I love their set up!

Review Source

KB

Kyshaun B.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "AWESOME "

August 24, 2017

4.0

Pros

The data entree, The layout is easy to use, just all around super easy to use i love it so much. Bless

Cons

The constant change of passwords, The account making process, The website loads so slow and constantly reloads

Review Source

AA

Adekunle A.  
office administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Cradle is very good"

August 24, 2017

5.0

i personally really like cradle,it makes my job to be easy

Pros

easy to use by anyone,it's easy to input the notes and also to make a schedule for both nurses,therapy and home health aid

Review Source

KJ

Kehinde J.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "You pay for what you get"

August 12, 2017

3.0

In terms of pricing, it's pretty reasonable for what it is.

Pros

Very simple concept when you get the hang of it. Oasis export feature is easy to wise and I like how I know all oasis are exported

Cons

Very slow and you can't do multiple tasks at once. Not very user friendly, takes a while to learn system and still sometimes can still be very confusing

Review Source

CT

Cesar T.  
Office Manager, LVN  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Software is user friendly but non compliant with regulatory."

August 22, 2018

3.0

Pros

Easy to use SNV notes and all documents are just a click away without having to switch and toggle through screens.

Cons

This software for all the good it has is non compliant with CoPs and when one brings it to their attention the staff gets defensive. Sounds like they don't want to make the necessary corrections to become compliant

Review Source

Similar Products

Featured