--- title: "Guard1 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Guard1 Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/109708/Guard1/" page_type: "product" language: "en" --- # Guard1 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guard1 ## What is Guard1? Guard1 is a proven, complete correctional facility management solution. With over 100,000+ customers served since we started in 1987, including over 1300+ correctional facilities, we know the challenges correctional facilities face and how to solve them. Our flagship offering, Guard1 Real Time, helps correctional facilities stay secure, provides real-time visibility into their operations, shows what is happening when it's happening, and protects them from litigation. ## What is Guard1 used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Jail Management](https://www.capterra.com/jail-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Guard1?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.guard1.com&name=Guard1) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Guard1 5.0 (5) VS. [4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting Price $99 Per User, One Time Starting Price $10000 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.4 (54) Value For Money 5.0 (5) Value For Money 4.5 (40) Customer Service 4.8 (5) Customer Service 4.6 (46) ## Guard1 alternatives Highest Rated [4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/) [4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234450/Brivo-Access/) [RemoteLock](https://www.capterra.com/p/266951/RemoteLock/) [2.7 (19)](https://www.capterra.com/p/266951/RemoteLock/reviews/) Starting price $72.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 37% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/266951/RemoteLock/) [View all alternatives](https://www.capterra.com/p/109708/Guard1/alternatives/) ## FAQs about Guard1 Overview ### What company size and specific industries is Guard1 built for? Guard1 is designed for organizations that operate local and county jails, state departments of correction, and federal prisons, as well as commercial security, behavioral healthcare, and long-term care facilities. It fits public-sector correctional agencies and private facilities that need tools for secure, regulated environments. Features and Usability ### What are the key features of Guard1? Guard1 offers records management, activity tracking, and audit management, plus audit trail and compliance management for oversight. It also includes real-time monitoring, alerts and escalation, mobile alerts, incident management, and customizable reports. Additional features cover visitor tracking, inmate management, checklists, workflow management, and third-party integrations. Integrations ### Which third-party tools and platforms does Guard1 integrate with? Guard1 integrates with 2 third-party platforms: JailTracker and Tribridge Offender360. These cataloged integrations connect Guard1 with jail management and offender tracking systems, giving it compatibility with specialized correctional software used alongside daily custody and records workflows. Getting Started and Support ### What training and onboarding options does Guard1 offer? Guard1 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos allow self-paced review. Getting Started and Support ### What customer support options does Guard1 offer? Guard1 provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 1,917 Facility Management reviews Capterra reviewers point to these as the facility management features they value most when comparing options: - **Maintenance Management** (**45%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**46%**) Guard1 focuses on other capabilities that reviewers also consider important, including **Real-Time Data** (**42%**) and **Real-Time Notifications** (**42%**). Together, these features give teams current visibility into facility activity and immediate updates as events happen, helping businesses respond faster, monitor operations more closely, and make informed day-to-day decisions. Activity Tracking Track and document all activities across devices, networks, and other systems Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Badge Management Create, manage, and print wearable badges Cell Maintenance Track and manage information regarding maintaining inmate cells Check-in/Check-out Track the status of assets and whether they're checked in or out Guard1 47 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Badge Management: Create, manage, and print wearable badges - Cell Maintenance: Track and manage information regarding maintaining inmate cells - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Commissary Management: View, manage and track products available and distributed to inmates in the jail commissary. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Custody Status Checks: Checking inmates' custody statuses - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Event Management: Schedule and manage the logistics of activities and other gatherings - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Historical Reporting: Information, data and reports that are being tracked over time - Incarceration Records: Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.) - Incident Management: Manage and track all disruptions and incidents - Inmate Classification: Collect information about inmates' risk levels, program needs, and other information for appropriate correctional resource allocation. - Inmate Incident Management: Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm. - Inmate Information File: centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.) - Inmate Management: Track inmates' location, community engagement, behavior, and progress over time. - Inmate Property Logs: Detailed record of all possessions belonging to an inmate that are held by the facility during their incarceration - Inmate Tracking: Track inmate location and monitor movements. - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Officer Shift Notes: A report/notes detailing officer activities during shifts, including any incidents. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Visitor Tracking: Track visitors and purpose of visits --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (5) Basic $99.00 Per User,One Time Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ JailTracker](https://www.capterra.com/p/181363/JailTracker/)[ Tribridge Offender360](https://www.capterra.com/p/155470/Tribridge-Offender360/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JT Jason T. Lieutenant Law Enforcement ### "Guard1 plus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 19, 2021 Our department has been using guard1 system for approx. 10 + years. In those years we have not had any issues with the system or the pipes. We even lost a pipe in the snow for approx. 3 months. We eventually found the pipe in the spring and its still working today. Pros its easy to understand and with the help of our county IT person he set it up in minutes and has been running since with very little issues. Cons There is nothing I don't like about this product/software Reasons for choosing Guard1 There is no drilling into cement walls. easy to use, no additional wiring required and true documentation of cell checks which cannot be altered or tampered in any way. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CQ Curtis Q. Jail Administrator / Lieutenant Law Enforcement ### "Very Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2020 Pros Guard1 is durable, easy to use, easy to train. The software is very manageable and user friendly. Cons Excel printouts could be refined. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 15, 2020 Thank you for your review - we appreciate it! We are happy to hear that Guard1 is working well for you and your facility. We're always looking how we can continue to provide the best product possible to our customers, so we'll take your feedback about the Excel printouts to our team. We look forward to continuing our partnership for years to come. ZE Zachary E. Maintenance/ I.T. Supervisor Law Enforcement ### "Highly Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2020 My experience with Guard 1 has always been excellent. Everyone with the company from sales to technical support have always been friendly and helpful. Pros Easy to program the software to conform to needs. Very stable system. Little to no down time. Cons None to speak of. We have always been satisfied with the product. Reasons for choosing Guard1 We have had Guard 1 platform for many years, started with the pipe system. After complete confidence with the functionality we had no issues with upgrading the system. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 9, 2020 Thank you for your review - we appreciate it! We are happy to hear that Guard1 is working well for you and your facility and look forward to continuing our partnership for years to come. RA Richard A. Captain Law Enforcement ### "Guard 1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2020 Experience has been great with implementation and customer service. Pros Real time tracking of supervision rounds Cons Would like to be able to lock out more features Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 8, 2020 Thank you for your review - we appreciate it! We are happy to hear that Guard1 is working well for you and your facility. BM Bubba M. Lt. Government Administration ### "Guard 1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2020 The technical support team are always ready to solve issues with the Pipe, although there has been very few issues with the pipe. \[SENSITIVE CONTENT HIDDEN\] has been very helpful and calls me to make sure the Pipe is working right. We have been using the Pipe for over 3 years and have had only one problem that needed to be sent in. The turn around time was very short. Pros The Guard 1 is easy to use and reliable. The tamper proof buttons are the way to go. Cons For our jail the Guard 1 performs so well, I have not found any cons . Reasons for choosing Guard1 NA Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 16, 2020 Thank you for your review! We appreciate your review and are happy to hear that Guard1 and The PIPE are working well for you and your facility. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.