--- title: "GiftLogic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GiftLogic Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/109714/GiftLogic/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # GiftLogic Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GiftLogic ## What is GiftLogic? GiftLogic is a non-cloud point-of-sale and retail management platform for brick and mortar retailers. Accept payments, track customer, manage inventory, and run analytics for insights into business performance. GiftLogic is you easy to use solution to keep you organized and driving your retail business. Enjoy GiftLogic Pro for only $69/mo. Get started now! ## What is GiftLogic used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 5% Starting price $199 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GiftLogic?[Manage this product listing](https://www.g2.com/products/giftlogic/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GiftLogic 4.2 (40) VS. [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $199 Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (40) Ease Of Use 3.8 (733) Value For Money 4.2 (28) Value For Money 3.6 (686) Customer Service 4.6 (37) Customer Service 3.6 (708) ## GiftLogic alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (205)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about GiftLogic Overview ### Which roles and teams benefit most from GiftLogic? GiftLogic is most used by retail business owners, store managers, and office administrators who oversee daily sales, inventory, customer records, and staff activity. Accounting and bookkeeping roles use it to reconcile transactions and review financial reports, while marketing directors and service professionals such as estheticians track customer purchases and support repeat business. Answer based on 37 reviews Overview ### What company size and specific industries is GiftLogic built for? GiftLogic is designed for brick-and-mortar retailers of all sizes that need a non-cloud point-of-sale and retail management platform. It is best suited to physical retail businesses rather than service companies or online-only sellers, making it a fit for shops that operate in-store sales and inventory management. Features and Usability ### What are the key features of GiftLogic? GiftLogic offers consignment management, inventory control, and retail management for handling stock and merchandise. It also includes point of sale (POS), payment processing, barcode and RFID scanning, customer management, and order management. Additional features cover gift card management, returns management, reporting/analytics, accounting integration, and multi-location support. Getting Started and Support ### What training and onboarding options does GiftLogic offer? GiftLogic provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos give users written and visual reference material for self-paced learning and review. Answer based on 4 reviews Getting Started and Support ### What customer support options does GiftLogic offer, and how do users rate the experience? GiftLogic offers email/help desk, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe staff as friendly, knowledgeable, helpful, and quick to respond, including during urgent issues. Some report uneven phone assistance, difficulty reaching support, limited written guidance, expensive support fees, and hours that do not suit all time zones. Answer based on 12 reviews ## Features AI summary Based on 3,592 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) GiftLogic includes **Payment Processing**, which helps businesses handle transactions accurately at checkout. However, it does not offer **Credit Card Processing** or **Electronic Payments**. Instead, it provides other features that reviewers also value, including **Point of Sale (POS)** (**57%**), **Inventory Tracking** (**43%**), and **Sales Reports** (**42%**). These features help businesses manage in-store sales, keep stock levels up to date, and review performance data, allowing teams to run daily operations more efficiently. Payment Processing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Accounting Integration 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Customer Accounts 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Forecasting 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Inventory Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply GiftLogic 42 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Consignment Management: Manage goods purchased or received from third-party suppliers/consignors - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Serial Number Tracking: Track and assign specific serial numbers to products - SKU/UPC Codes: Internal and external product tracking codes - Supplier Management: Manage all supplier data and operations --- Get Advice We can help you find the software with the features you need. Features 4.0 (39) 4.0 Based on 39 reviews ## Pricing Value for money 4.2 (28) Basic $199.00 Per Month Value for money 4.2 (28) 4.2 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (37) 4.6 Based on 37 reviews ## User reviews Overall rating 4.2 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(18) 3(4) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer Esthetician Used the software for: 3-5 years ### "Does more then I could possibly need" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2025 Pros There are so many functions and add-ons! Once I got familiar with the software it is now incredibly easy to use. Cons When purchasing there are many features that are an additional cost like integration with other software, advanced email preferences and so on. Can be a little costly if you needed all the options they offer. Thankfully I did not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: Less than 1 year ### "More positive than negative." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 7, 2020 Overall, I think the product could be fantastic. What keeps it from that is the amount of time trying to get answers to what should and could be simple steps by providing a training guide or manual with the product. In order to train 58 gift shop volunteers in using the software I am now going to need to create training material and reference sheets for them to use in the store. Pros The product is generally easy to use. The sales staff was professional. The ability to track inventory was a priority for us and it does a very nice job of tracking inventory. As I try different reports I am finding many of the reports are very good and usable. With practice and hands on use data entry has become very easy. This product has many features that assist the store clerk (quick keys). After establishing a regular connection with one of the tech people he has been patient, kind and VERY helpful in navigating the program. Cons Some of the Tech support are very knowledgeable, some are not quite as good at helping via phone. All of our tech support is via phone as on site help is not available. The largest problem is that is no written manual or reference guide of any kind is available. There are some videos on line that are supposed to be available but I have not found any that work. This causes the user to call and try to work out any problems with whatever tech they are able to get ahold of (which is not always easy). With 58 volunteers using the register this is not a viable option. A reference manual or "cheat sheets" with common situations would make all the difference in the world. Sadly, if you want them you have to write them yourself. We have now learned that to continue to have the ability to call for support we will have to pay a high dollar annual fee. Because of this we may abandon the program and go with another that will offer more training material and no annual fees for support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Darren S. Owner Used the software for: 3-5 years ### "Frustrating Point Of Sale " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 September 6, 2022 Have tried to discuss with management Pros Pictures of the products can be uploaded Cons Everything else is frustrating,7 years later and it's still not any easier to use. It's like they have 5 people working on the development and everyone has an option,then they put everything together and expect us to figure it out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Strong learning curve " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 25, 2017 Could be one of the best POS out there if they be willing to fix a good 10-20% of there things. 1st would be the purchase order 2nd the speed of how to do things. Pros The inventory system by excel format is great. (exporting feature is great) Making new items is well done. Sales are mostly easy to do.(Once you have its set up the right way) Their search is pretty good (You can search for a specific word but you always have to add \*before, this should be automatic if searching for specific word) I must say the reports are great. (my last one stink, so this is much better) Can see sales per hour days etc. Customer support is A1. Cons Ordering from the purchase order is terrible. They really need to work on this. One thing you can't add a product when doing a purchase order. So you need to make sure every item is made before hand. The suggesting amounts get put in the order automatic you should add them yourself. You can have different things open at the same time, if I'm doing a purchase order I should be able to add a product or print a tag without having to leave that section. (Windows is about multitasking) Things are too long to do with many steps for no good reason. The worst thing right now is I still can't link my inventory with website. (There always problems with their software or bigcommerce) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Bookkeeper Used the software for: Less than 1 year ### "Gift Logic Year in Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 10, 2017 I really enjoy using this product. It is relatively easy to use once you know how to use it. It can work to your benefit to help customers quickly and efficiently. It's great for a store with a large inventory that changes rapidly. Pros I like that it has the option to have pictures of an item once it has been scanned. It is also very helpful that it lists the quantities in stock, which helps with restocking. The ability to have a custom order is also helpful when customers are checking out product. It is very quick in the checkout process as well. The quick access bar is great for items that are unable to have a barcode and it makes it easy to find the pictures. Having the ability to integrate with QuickBooks is a big plus as well for the bookkeeping part of the business which allows for less time spent in that area. I really also enjoy the ability to have a PO and input an order quickly and keep track of damages. It also keeps track of backorders so you know what is still to come. Cons It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office. I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal. I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: Less than 1 year ### "A very satisfied customer since July 2016" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2017 I highly recommend GiftLogic to anyone; I love their versatile POS/Inventory control system. It is easy to learn, easy to use and very reliable. Their product is most adaptable, no need to buy what you don't need, and one can add features- if needed at a fair cost. I like that it's software and not cloud-based. The in house support is excellent and has your back, very willing to assist -just call. I appreciate the honest and professional manner in which they run their solid company. When beginning to search for a POS program, one thing I didn't need or have time for were problems I needed solutions and that's exactly what I ended up with-solutions. I looked at 6 systems before buying and looking back I'm so glad I chose GiftLogic for our store! Pros That the software is user friendly, and very reliable. Company & Support responds quickly when something is needed. Reports quite detailed and one step download to excel and PDF. Cons I really don't have any cons to offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Gift Logic - just my cup of Tea!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2015 Pros When I began the process to open my new store, Tea World, I found a space to lease and next I chose the POS software, Gift Logic. I wanted to get off to a good start and knew if I waited until after I was open I would always be playing catch up. Gift Logic made the evaluation process very easy. I looked at some other companies and they were very impressive, but Gift Logic stood out of the crowd for me. It is definitely user-friendly, but if I have a problem I know help is just a phone call away. The staff is always helpful and pleasant to deal with and most important patient with me. One of the things that I like about Gift Logic and the people I deal with is that they are so up front. I had no unpleasant surprises. Everything was just as it was described. Gift Logic has helped me every step of the way and even worked with me to tweak the system for my own needs. Cons I have nothing at all negative to say about the vendor. They're always professional. What I like least was the data entry, but that is something that just has to be done for the system to work. Had I already had a better inventory system in place, I'm sure it would have been easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Bookstore Manager (volunteer) Used the software for: Less than 1 year ### "GiftLogic for a Church Bookstore" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 18, 2016 This was not a perfect match - but the price was right and the customer support is fantastic. I was able to implement it in less than two months from transporting date, through cleanup of data, learning to going live; and the volunteer cashiers are thrilled with it. I continue to learn more and more about it. There are some things I cannot do that I could with my other system, but there are many thing that are easier. Pros Much easier for cashiers to use - easier to train new cashiers and hold on to cashier volunteers. MANY fewer mistakes with our cashiers. Very easy to do sales and make them easy for cashiers. This is the best part of the program. Getting the monthly sales tax report and some other reports is greatly simplified from what we were doing. Cons It is not set up for a bookstore. We want to do a lot of things by "author". It is not configured to do that. We have used a field called "Attribute" to hold the author, but it is problematic for doing some things like getting an inventory checklist list by Department ordered by Author. I wish it had customizable reports. You can export data to excel and create your own report, but to have to do that every time you need the same report over and over again is tedious. If you could just customize the report, the way you can customize the inventory spreadsheet view would be helpful. (Writing that - gives me an idea to try...hmmm) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Average POS software" 3.0 June 25, 2018 Pros Simple and easy to use. I like that you can integrate client information like birthdays and anniversaries, helps us customize and segment our client database and communications. Cons They pride themselves on simplicity being the key to their software but I still find it very hard to use. Once you feel comfortable with it after a big learning curve, I find myself wishing it had more built-in features. Their simplicity model is lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abel B. Owner Used the software for: Less than 1 year ### "Stay Away From Them" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 10, 2016 The software itself isn't great but functional for a single location in the small food business but nowhere near up to par for ANY retail. I wanted to purchase their software but there business practices are amateur. They wouldn't allow me to make a purchase with my personal Debit card then charge the business account debit card when it came in to refund back to personal card for a purchase. They said because of refund fees. As a business owner who accepts debit and credit cards, I know they are only talking about $1 -$ 4. Lost a sale over it. They wouldn't allow a business check over the phone or by auto draft or by mail. They are obviously making money on CC or Debit card backend fees. Made no attempt to satisfy. I believe I will move forward with someone else who understands the business owner functionality better. Pros Tech guy who went over was nice Cons No business sense, not intensely customer service oriented. Felt like something was shady the entire time I dealt with them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/109714/GiftLogic/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.