# InsightEMR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InsightEMR Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more.

Source: https://www.capterra.com/p/109728/InsightEMR/alternatives

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# 

 InsightEMR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

InsightEMR

## What is InsightEMR?

Clinicient's single-system software and data analytics is specifically designed for Outpatient Rehabilitation therapy practices. It automates the time-consuming process associated with documentation, billing and scheduling so therapists can devote more time to patient care.

## What is InsightEMR used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)

Overall rating

Based on 123 user reviews

Reviews sentiment

Positive

87%

Neutral

10%

Negative

3%

Starting price

$50

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InsightEMR

4.4 (123)

VS.

[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$50

Per Feature, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (123)

Ease Of Use

4.4 (2,810)

Value For Money

4.1 (75)

Value For Money

4.3 (1,883)

Customer Service

3.9 (116)

Customer Service

4.4 (2,403)

## InsightEMR alternatives

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

[4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Physical Therapy

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Designed specifically for physical therapy practices

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Assessment Management

Creation, administration, and evaluation of assessments or tests

InsightEMR 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store and organize documents in a centralized system

Create and securely store digital patient records

Database of frequently used, popular workout routines

Designed specifically for physical therapy practices

Establish measurable goals and objectives and track their progress over a specific period of time

Compliant with HIPAA, which sets standards for sensitive patient data protection

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Manage and support multiple locations

Patients can register for appointments in advance online

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track and manage the scheduling of tasks

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.3 (110)

4.3

Based on 110 reviews

## Pricing

Value for money

4.1 (75)

Free Trial

Basic

$50.00

Per Feature,Per Month

Value for money

4.1 (75)

4.1

Based on 75 reviews

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## Support, customer service and training options

Customer Service

3.9 (116)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (116)

3.9

Based on 116 reviews

## User reviews

Overall rating

4.4

Based on 123 reviews

Filter by rating

5(64)

4(42)

3(13)

2(1)

1(3)

Mentioned topic

Sorted by most recent

MF

Megan F.

Front Desk Coordinator

Medical Practice

### "Positive Review for InsightEMR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

My overall experience with using InsightEMR has been very positive. It is easy to navigate, accessible, and great for our business!

Pros

What I like most about InsightEMR is the easy flow of it. It is very selfexplanitory, nt confusing. It allows me to easily schedule patients with therapists, put in their copay amounts, print patient paperwork, etc.

Cons

I have been using IsightEMR for a little over two years now, and I do have any cons/complaints about using InsightEMR so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Health, Wellness and Fitness

### "InsightEMR is a solid piece of software for your practice"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 27, 2022

Pros

We enjoyed the ability to have a scheduling system, EMR, billing options integrated into one system.

Cons

We tried to integrate the system with our billing software that was utilized within our multiple practices and could not get it to integrate with our system even after trying multiple times with InsightEMR support

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reasons for choosing InsightEMR

It fit our needs at the time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Deann C.

Physical Therapist

Hospital & Health Care

### "Big Learning Curve"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 9, 2020

A year after implementation while still dealing with more glitches than expected, we contemplated ending our contract but ultimately kept the system to avoid the same hassles with yet another system.

Pros

Scheduling is pretty simple. It is nice that you can fax notes straight from the EMR. They have an online platform that can be used when not in the clinic, although it is not similar to your desktop app at all. The team they sent to be onsite was very helpful as we switched over to this system.

Cons

I feel like several features we were shown in demo are not actually a part of the program unless you pay even more, which we were unaware of. Features such as emailing your patient a HEP. Be extra patient as you learn this software because it takes a lot of time and practice. Customizing notes is not as simple as it should be. Our clinic has has issues with sections of notes being randomly deleted.

Switched from

[QuickEMR](https://www.capterra.com/p/92919/QuickEMR/)

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WR

Wenonalani R.

Medical office manager

Medical Practice

### "useless"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 12, 2020

A nightmare. Things occasionally dissappear off the schedule causing huge problems and its extremely limited on his device capability.

Pros

nothing really its unstable and upgrades have only resulted in less stability.

Cons

This company tried to get too big too fast the software itself is unstable and the support system is useless. I became a full time billing liason because we utilized their services for both billing and EMR and Ive spent the last 3 years fixing their mistakes. Issues are not solved in a timely manner

Reasons for choosing InsightEMR

We thought it was a great program and we were very disappointed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Catherine K.

Physical Therapist

Hospital & Health Care

### "Clinicient user"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 26, 2020

Terrible - slow software, problems not resolved by company

Pros

Therapy specific notes and it was a switch from paper documentation

Cons

Very slow software that made documentation unnecessarily lengthy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Amy H.

owner

Hospital & Health Care

### "Great decision for our small clinic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2020

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Pros

Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Cons

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

[Tebra](https://www.capterra.com/p/129169/Tebra/)

[AdvancedMD for Physical Therapy](https://www.capterra.com/p/164538/AdvancedMD/)

Reasons for choosing InsightEMR

I found AdvanceMD to be very pushy and used-car-salesman approach to signing a contract. Kareo was less intuitive. WebPT was more expensive, and I felt like a number to them, not a unique clinic with individual needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kayanna W.

Care Coordinator

Health, Wellness and Fitness

### "Clinicient is effective!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 17, 2019

I would like to see a lot of changes (in example: going web-based). But overall, clinicient does most of what I want at a very competitive price.

Pros

It allows me to run lots of reports and see my schedule at a glance!

Cons

Connectivity issues, lots of waiting on the server to run. Not quick.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nathan S.

Clinic Director

Hospital & Health Care

### "Good Offering in the EMR Field"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 11, 2019

As long as perfect aesthetics are not your main objective, this is a great choice.

Pros

Has plenty of features and integrates several platforms into one easy-to-use system. Helps improve flow and reduce errors.

Cons

The user-interface leaves a little to be desired. There are smoother, cleaner systems out there, but all in all, this is a good choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nichole H.

VP/COO, PT

Health, Wellness and Fitness

### "Great Options for Customizing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 25, 2019

Pros

The ease of adding new exercises, tests or templates.

Cons

No undo button, changes in resolution requirements, sometimes errors or connectivity issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Ellen H.

President

Hospital & Health Care

### "Clinicient Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 15, 2019

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Pros

The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Cons

There are times where the system doesn't run smoothly despite having speedy internet connections.

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reasons for choosing InsightEMR

Mostly because the scheduling, charting, and billing are fully integrated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/109728/InsightEMR/reviews/)

Popular comparisons

[SimplePractice vs InsightEMR](https://www.capterra.com/compare/109728-130710/InsightEMR-vs-SimplePractice)[NextGen Office vs InsightEMR](https://www.capterra.com/compare/31268-109728/NextGen-Ambulatory-EHR-vs-InsightEMR)[Jane vs InsightEMR](https://www.capterra.com/compare/109728-178984/InsightEMR-vs-Jane-App)[Zanda vs InsightEMR](https://www.capterra.com/compare/109728-180530/InsightEMR-vs-Power-Diary)[athenaOne vs InsightEMR](https://www.capterra.com/compare/98735-109728/athenaOne-vs-InsightEMR)[Net Health vs InsightEMR](https://www.capterra.com/compare/109728-161261/InsightEMR-vs-ReDoc-powered-by-xfit)

[AdvancedMD EHR vs InsightEMR](https://www.capterra.com/compare/109728-114601/InsightEMR-vs-AdvancedEHR)[WebPT vs InsightEMR](https://www.capterra.com/compare/92920-109728/WebPT-vs-InsightEMR)[Qualifacts Insync vs InsightEMR](https://www.capterra.com/compare/109728-144484/InsightEMR-vs-InSync-EMR)[Compulink vs InsightEMR](https://www.capterra.com/compare/109728-209707/InsightEMR-vs-Compulink-Healthcare-Solutions)[Practice Pro vs InsightEMR](https://www.capterra.com/compare/109728-115871/InsightEMR-vs-PT-Practice-Pro) 

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