--- title: "Therabill Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Therabill Software - reviews, pricing plans, popular comparisons to other Therapy products and more." source_url: "https://www.capterra.com/p/109769/TheraBill/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Therabill Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Therabill ## What is Therabill? Therabill is an all-in-one, web-based practice management software for behavioral and mental health specialists, developmental therapists, social workers, psychologists, nutritionists, and speech-language pathologists. Features include documentation with customizable templates and in-system faxing; scheduling and automatic appointment reminders; and unlimited electronic claim submissions to thousands of insurance companies and government payers. ## What is Therabill used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Therapy](https://www.capterra.com/therapy-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 14% Starting price $149 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Therabill?[Manage this product listing](https://www.g2.com/products/webpt-therabill/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Therabill 4.2 (80) VS. [4.3 (722)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $149 Per Feature, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (80) Ease Of Use 4.5 (722) Value For Money 3.2 (34) Value For Money 4.2 (591) Customer Service 4.0 (75) Customer Service 4.3 (658) ## Therabill alternatives [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (129)](https://www.capterra.com/p/162807/zHealthEHR/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/109769/TheraBill/alternatives/) ## FAQs about Therabill Overview ### What problems does Therabill solve? Therabill solves the administrative burden of disconnected scheduling, clinical documentation, insurance claims, invoices, and payment tracking by keeping these workflows in one system. Private practice therapists, counselors, speech-language pathologists, billing specialists, and front-office staff benefit from faster claim submission, payment posting, client account management, appointment reminders, and customizable notes without relying on paper records or separate billing tools. Answer based on 51 reviews Overview ### Which roles and teams benefit most from Therabill? Therabill is most used by private practice owners, office managers, and billing staff who manage scheduling, claims, payments, and day-to-day administration. Physical therapists, speech-language pathologists, and other clinicians use it to document services, track appointments, and support reimbursement workflows, while directors and revenue managers monitor practice operations and billing performance. Answer based on 69 reviews Overview ### What company size and specific industries is Therabill built for? Therabill is designed for solo therapists and multi-site group practices in speech therapy, physical therapy, occupational therapy, behavioral health, and nutritional health. It is a practice management solution for small independent providers as well as larger therapy groups that need HIPAA/HITECH-compliant support. Features and Usability ### What are the key features of Therabill? Therabill includes core medical billing tools for electronic claim submission, claims management, payment posting, invoicing, and remittance advice. It also combines appointment scheduling, calendar sync, SOAP notes, customizable documentation templates, patient records, and insurance eligibility verification, with integrations for WebPT and credit card processing. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does Therabill integrate with? Therabill integrates with WebPT for billing and clinical documentation workflows. The connection transfers patient, insurance, appointment, and note information between Therabill and the WebPT EMR, helping physical therapy practices coordinate documentation with claims and billing tasks. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on Therabill? Therabill offers live online training and webinars, supported by tutorials and video guides. Reviewers report that solo practitioners, clinicians, and front-office staff generally learn the system quickly. Administrators handling initial setup or more complex workflows may need additional time, as some users describe configuration as moderately intuitive or complicated. Answer based on 19 reviews Getting Started and Support ### What customer support options does Therabill offer, and how do users rate the experience? Therabill offers email/help desk, phone support, and chat. Many users report prompt, helpful responses, step-by-step guidance, and effective training resources. However, some reviewers describe delayed replies, unanswered calls, inconsistent case handling, and unresolved technical or setup issues that can persist for months. Answer based on 47 reviews Features and Usability ### How easy is Therabill to use? Therabill provides an integrated interface for scheduling, therapy documentation, billing, and payment posting that many small practices find easy to learn. Built-in videos and responsive support help users get oriented, but new billers may need extra guidance at first, especially when navigating reports, corrections, and customizable forms. Answer based on 21 reviews Features and Usability ### How well does Therabill handle insurance claims? Therabill submits electronic insurance claims quickly and helps providers track payments, aging, invoices, and EOB-related work in one billing workflow. Solo therapists and small clinics value automatic claim fields and cleaner processing, though claim corrections, rejection messages, clearinghouse setup, and WebPT insurance transfers can require extra troubleshooting. Answer based on 21 reviews ## Features AI summary Based on 532 Therapy reviews Capterra data shows that buyers of therapy software rank the following features as their top priorities: - **HIPAA Compliant** (**82%** of reviewers rated this feature as critical) - **Therapy Notes** (**66%**) - **Calendar Management** (**56%**) Therabill supports all three of the features reviewers value most: **HIPAA Compliant**, **Therapy Notes**, and **Calendar Management**. Together, these capabilities help practices protect patient information, keep clinical documentation organized, and manage appointment scheduling more efficiently, allowing teams to deliver care with better accuracy and day-to-day consistency. HIPAA Compliant 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar EMR/EHR 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and securely store digital patient records Confirmations/Reminders 1.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Therabill 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Online Scheduling: Track and organize online shifts - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Therapy Notes: Tools to help therapists document, record, and recall patient encounters --- Get Advice We can help you find the software with the features you need. Features 3.7 (53) 3.7 Based on 53 reviews ## Pricing Value for money 3.2 (34) Free Trial Basic $149.00 Per Feature,Per Month Value for money 3.2 (34) 3.2 Based on 34 reviews ## Integrations [ WebPT](https://www.capterra.com/p/92920/WebPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (75) 4.0 Based on 75 reviews ## User reviews Overall rating 4.2 Based on 80 reviews Filter by rating Counts reflect reviews available in this feed. 5(45) 4(18) 3(6) 2(5) 1(6) Mentioned topic Recent reviews first, then most helpful RE Reviewer Physical Therapist Used the software for: 3-5 years ### "Helping with Private Practice Billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 19, 2023 Pros Ease of Use, Relatively Inexpensive, Helps with Changes to Insurance Guidelines, Customer Support Cons Not as many features and Overall Layout/Design Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LaTeasha D. Owner Used the software for: 3-5 years ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2020 My overall experience has been great. I have utilized this product over the past 5 years and I am always amazed at how they are able to keep up with ever-changing technology. I feel like my business is on the cutting edge of technology, thanks to Therabill! Pros I love the fact that I have access to support (an actual person, that will listen to my problems and resolve any issues that may arise). Cons I can't say that there is anything that I like least about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Speech Pathologist Used the software for: 3-5 years ### "So disappointing! What happened to customer service? " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 29, 2021 I have been so disappointed with customer service, it is non existent. We have had so many issues that are left unresolved for months that we are being forced to switch to another EMR. In exploring other options, we are also realizing that Therabill is no longer up to par, it seems very antiquated and there are so many glitches that we are just having to "live with". No one will help us within Therabill. Pros creating custom templates and ease of daily documentation Cons poor customer service with no resolution of major issues for months and few updates to the system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "TheraBill, good tool, non-responsive support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 April 24, 2017 I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments. Pros Great features, great value, very intuitive Cons Customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer admin Used the software for: Less than 1 year ### "Easy To Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2017 We really like this software, it has been a great improvement for us and we are anxious to see the new additions when they are ready to be installed. Pros The color coding is surprisingly not only appealing but very efficient and 'self-sense' rewarding. Our therapists really like the ability to communicate securely with clients through the patient portal. The ability to process payments (especially credit cards) within the system has been a huge time saver. Cons We would like to see more options for our administrators to customize some layouts and reports, would like to see the option to search clients more easily, and move the tab "select therapists" from the bottom corner (it is very hard to get to sometimes). We would like to see a more user specific way to communicate between administrators and therapists and clients. Would have been nice to have a more easy system to migrate our (then) current clients into this new system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physical Therapist/Owner Used the software for: Less than 1 year ### "Worst Customer support" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 10, 2022 Terrible, would not recommend to anyone. Such better options out there with actual support teams that help. Pros Honestly, now that a switch has been made to a different software, I can't say there was one good feature about therabill. The user interface is clunky and doesn't flow/make logical sense. It doesn't communicate with WEBPT as they claim, always delays, errors. Cons Customer support. Used WebPT and therabill for a new start up and the errors were out of this world. Wasn't able to bill/submit charges for almost 3 months due to communication errors between software. Customer support has no clue what they are doing and you can never talk to the same person, every time is starting from ground zero. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Ryan D. Director Used the software for: 3-5 years ### "Rigid, poor security, there are much better options" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 22, 2020 Extremely poor. We're beginning transition to a new system. Pros When we first got the software, it had many of the features we wanted, and the company was very responsive. Then WebPT bought the company, and customer service and responsiveness went rapidly downhill. Cons Since WebPT bought Therabill, innovation and the continuing improvement and addition of new features which took place under the founders, has stopped. They no longer respond in timely fashion to customer service issues, and sometimes don't respond at all. Then WebPT exposed some of our data to a clinic in another state, and refused to take responsibility - we narrowly avoided huge problems which were caused by their security error. We are currently looking at switching to a different system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business owner Used the software for: 3-5 years ### "Customer service is non existent " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 20, 2020 Terrible customer service. They have gotten worse since web pt took them over. They are money focused and not customer focused Pros I liked ease of use. I liked that multiple providers could use it and that it could handle growth of our business. Cons when there are problems they seem to shrug it off rather than fixing it. We have had multiple issues which are costing my business money and they do not seem to be taking our concerns seriously. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner/Therapist Used the software for: 3-5 years ### "For the 6th time, reminders not getting sent" 2.0 July 17, 2018 When this was a stand alone independent company, you could get prompt responses to concerns, reasonable and frequent updates. There is zero care about behavioral health support at this point. Don''t do it. There are better programs out there and to switch is a huge burden. Pros It had been a fairly comprehensive billing and documentation software. Before it was purchased by WebPT, the updates were frequent and helpful. This is now non-existstent. Cons Frequent outages with PAID text reminders not being sent because the developers didn't create enough memory, no real updates of importance or frequency. Awkward user interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "TB" 5.0 August 20, 2020 It has been wonderful and beneficial to me and my company. Pros This product has proved to be very easy to use. It has a vast number of tutorials to see. The send updates when making changes to the software. Their helpdesk personnel are quick to get in touch with you and to resolve issues. Cons Integration with one of the other software that we use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/109769/TheraBill/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs Therabill](https://www.capterra.com/compare/109769-136876/TheraBill-vs-Pediatric-Therapy-EMR)