--- title: "Therabill Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Therabill Software - reviews, pricing plans, popular comparisons to other Therapy products and more." source_url: "https://www.capterra.com/p/109769/TheraBill/" page_type: "product" language: "en" --- # Therabill Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Therabill ## What is Therabill? Therabill is an all-in-one, web-based practice management software for behavioral and mental health specialists, developmental therapists, social workers, psychologists, nutritionists, and speech-language pathologists. Features include documentation with customizable templates and in-system faxing; scheduling and automatic appointment reminders; and unlimited electronic claim submissions to thousands of insurance companies and government payers. ## What is Therabill used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Therapy](https://www.capterra.com/therapy-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 14% Starting price $149 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Therabill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.webpt.com/&name=Therabill) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Therabill 4.2 (80) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $149 Per Feature, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (80) Ease Of Use 4.5 (708) Value For Money 3.2 (34) Value For Money 4.2 (578) Customer Service 4.0 (75) Customer Service 4.3 (644) ## Therabill alternatives [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (529)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/109769/TheraBill/alternatives/) ## FAQs about Therabill Overview ### What problems does Therabill solve? Therabill solves slow, manual therapy billing by combining scheduling, claims submission, payment posting, ERA processing, and client account tracking in one system. Private practices, solo therapists, billing specialists, and small clinic staff use it to reduce paperwork, prevent missed sessions, speed insurance reimbursement, and simplify reporting, bookkeeping, and secure client communication. Answer based on 51 reviews Overview ### Which roles and teams benefit most from Therabill? Therabill is most used by practice owners, office managers, and therapy providers in rehabilitation and speech-language clinics. Administrative teams rely on it for billing, claims, and payment tracking, while clinicians and directors use it to manage documentation, scheduling, and insurance workflows that keep small practices running efficiently. Answer based on 69 reviews Overview ### What company size and specific industries is Therabill built for? Therabill is designed for solo therapists and multi-site group practices in speech therapy, physical therapy, occupational therapy, behavioral health, and nutritional health. It is built for small practices as well as larger group organizations that need a secure, HIPAA/HITECH compliant practice management solution. Features and Usability ### What are the key features of Therabill? Therabill includes core practice management features like billing and invoicing, electronic claims submission, claims tracking, and remittance advice, which reviewers discuss most. Differentiating capabilities include appointment scheduling with reminders, patient portal access, SOAP notes and therapy documentation, customizable reports, and credit card payment processing with WebPT integration. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does Therabill integrate with? Therabill integrates with WebPT for EMR, documentation, appointments, and billing data transfer. Reviewer feedback repeatedly describes direct communication between Therabill and WebPT, including note syncing and patient information crossover. Official catalog data also lists WebPT, making it the primary confirmed third-party platform connected to Therabill. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on Therabill? Therabill is generally easy to onboard, with live online training, webinars, tutorials, and built-in video guides that help teams learn core tasks quickly. Solo practitioners and small clinical teams often get started fast, while admins handling initial setup or evaluation workflows may need more time and support. Answer based on 19 reviews Getting Started and Support ### What customer support options does Therabill offer, and how do users rate the experience? Therabill offers email/help desk, phone support, and chat. Many users describe support as responsive, helpful, and clear, with quick answers and step-by-step guidance. However, some report inconsistent service, delayed replies, unresolved technical issues, and setup or training frustrations, especially when handling more complex problems. Answer based on 47 reviews Features and Usability ### Is Therabill easy to use? Therabill feels easy to use for many therapy practices, especially for scheduling, notes, billing, and payment posting in one place. Small clinics and solo providers often find the interface clear after setup, though new users sometimes need training and support to learn navigation, reports, and claim correction tasks. Answer based on 21 reviews Features and Usability ### How well does Therabill handle insurance claims? Therabill handles insurance claims well for many private practices by supporting electronic claim submission, payment posting, claim tracking, and aging follow-up. Therapists and small clinics often describe faster billing and cleaner claims, though some teams report setup friction, rejected-claim troubleshooting issues, and occasional integration problems with WebPT. Answer based on 21 reviews ## Features AI summary Based on 512 Therapy reviews Capterra reviewers highlight these features as the most important when choosing therapy software: - **Therapy Notes** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**82%**) - **Charting** (**62%**) Therabill includes **Therapy Notes** and **HIPAA Compliant**, covering two of the top features buyers look for in this category. While the system lacks **Charting**, it does provide other highly rated capabilities, including **EMR/EHR** (**67%**), **Document Management** (**56%**), and **Appointment Scheduling** (**55%**). These features help therapy practices maintain accurate records, organize client documents, and manage visits more efficiently, allowing teams to support daily clinical and administrative work with less manual effort. HIPAA Compliant 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection EMR/EHR 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and securely store digital patient records Appointment Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 1.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Therabill 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Online Scheduling: Track and organize online shifts - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Therapy Notes: Tools to help therapists document, record, and recall patient encounters --- Get Advice We can help you find the software with the features you need. Features 3.7 (53) 3.7 Based on 53 reviews ## Pricing Value for money 3.2 (34) Free Trial Basic $149.00 Per Feature,Per Month Value for money 3.2 (34) 3.2 Based on 34 reviews ## Integrations [ WebPT](https://www.capterra.com/p/92920/WebPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (75) 4.0 Based on 75 reviews ## User reviews Overall rating 4.2 Based on 80 reviews Filter by rating 5(45) 4(18) 3(6) 2(5) 1(6) Mentioned topic Sorted by most recent TY Trisha Y. Speech therapist Hospital & Health Care ### "Not the best " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 20, 2025 Overall it is a good EMR system but there are more user friendly options Pros It has a lot of different uses and options Cons Not very user friendly and can be difficult to figure out how to navigate options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Tameka A. Revenue Manager Health, Wellness and Fitness ### "A User Friendly System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 11, 2024 I really did like the Therabill system overall. It is very functional in many ways. It is top notch with the A/R and revenue portions. Posting payments, printing paper claims and account reconciliation and easy with this system. They do have a long way to go with claims correction and rebilling. These areas are not as easy to navigate even with the tutorials. I will say I only had great experience with the customer service team. Pros Therabill is very user friendly. The system comes with tutorials as well as built in video guides if you need a little help when completing tasks. Posting payments for ERA's is super easy and will decrease your posting time dramatically if you are manually posting payments. They have really done a great job with the making sure you stay on the right track when utilizing the system. Cons The aspect I liked least about the Therabill system is that it is a stand alone system. I don't like that it is separate from my EMR. If a patients insurance information was entered incorrectly originally within the WebPT EMR and it crosses over to Therabill it was just stuck. No matter how many times it was corrected in both systems it would continue to attach to the wrong insurance carrier. Also any breakdown in the WebPT system to link and upload claims for billing would STOP your billing process. It is also inconvenient if the biller needs to review therapy notes. This requires you to log into the EMR system to pull all other information needed. These systems should be one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Muhammad R. Medical Doctor MD Hospital & Health Care ### "Therabill makes your life easier!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 3, 2024 Pros Ease of use, fast and responsive system which populates all the necessary information with a simple click. Filters also make life easier. Detailed FAQ section which answers majority of questions. Cons More interaction with support time and training, the application can be quitd complex at times. This becomes difficult when you need to customise things beyond basic billing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Todd S. Physical Therapist Hospital & Health Care ### "Helping with Private Practice Billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 18, 2023 Pros Ease of Use, Relatively Inexpensive, Helps with Changes to Insurance Guidelines, Customer Support Cons Not as many features and Overall Layout/Design Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC irene C. billing Medical Practice ### "Therabill is so easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2023 great love how easy to navigate around the whole site easy to enter new providers and insurance , easy to post the payments ,the statements have all the information needed for the patient to understand the balance Pros it is fast to look up any new insurance and the payor id , all the payments are so easy to post onto the account and the copays are don't automatically . I love the customer service and response time is great fast and easy to use the chat option now Cons hard to find the answer to the error message when the claims are rejected Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sam F. Physical Therapist/Owner Medical Practice ### "Worst Customer support" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2022 Terrible, would not recommend to anyone. Such better options out there with actual support teams that help. Pros Honestly, now that a switch has been made to a different software, I can't say there was one good feature about therabill. The user interface is clunky and doesn't flow/make logical sense. It doesn't communicate with WEBPT as they claim, always delays, errors. Cons Customer support. Used WebPT and therabill for a new start up and the errors were out of this world. Wasn't able to bill/submit charges for almost 3 months due to communication errors between software. Customer support has no clue what they are doing and you can never talk to the same person, every time is starting from ground zero. Reasons for choosing Therabill Had used WebPT in the past as a staff clinician so thought it would be an easy choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Susan G. Founder/Owner Health, Wellness and Fitness ### "Terrible customer service, DO NOT USE THERABILL IF YOU WANT TO EXPAND AND GROW!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 7, 2022 Terrible customer service! Every time we called for the scheduling color issue, we were told it would be escalated to a "Tier 2" request and this went on for over 6 months. Finally, when I called as the \[SENSITIVE CONTENT\] to demand something needs to happen, I was told that not every customer has this issue (but \[SENSITIVE CONTENT\] did admit that it has been "going on for years!"), so it is not important enough for them to correct the problem. I have been a customer since 2013 and they don't care so I am forced to find a better EMR. WARNING: DO NOT USE THERABILL IF YOU WANT TO GROW AND EXPAND! Pros I have been a customer since 2013. Billing is easy. Cons With growth and adding admin and therapists, unable to change colors of 14 therapists for scheduling purposes, making most of them a dark black color, so scheduling is near impossible. This has progressively gotten worse with growth since beginning in 2013. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Caroline B. Speech Pathologist Health, Wellness and Fitness ### "So disappointing! What happened to customer service? " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 25, 2021 I have been so disappointed with customer service, it is non existent. We have had so many issues that are left unresolved for months that we are being forced to switch to another EMR. In exploring other options, we are also realizing that Therabill is no longer up to par, it seems very antiquated and there are so many glitches that we are just having to "live with". No one will help us within Therabill. Pros creating custom templates and ease of daily documentation Cons poor customer service with no resolution of major issues for months and few updates to the system Reasons for choosing Therabill I initially chose Therabill for the custom documentation templates and reports of excellent customer service but years later, it does not appear to be the same company since being bought out by WebPT. I have been so disgusted with my issues not being resolved, no follow up to my emails, no return phone calls and no resolution to my issues with Therabill. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christine M. PT Health, Wellness and Fitness ### "therabill review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 26, 2021 terrible customer service, and poorly made simulation videos. Pros I signed up because I had prior use with WebPT documentation Cons Setup is a nightmare and customer service is terrible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cathy C. biller Health, Wellness and Fitness ### "Therabill hits the mark in electronic billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 22, 2020 GREAT!!! Delightful. I loved that unpaid insurance claims were near zero. Pros Insurance aging was always close to zero. Therabill worked with Web PT to streamline billing processes. Claims went out to the correct insurance, payments were posted correctly to accounts and aging was extremely small and manageable. Cons Trying to find how claims were paid, how to change posting errors or changes was not as user friendly as it could be. Customer services was strictly via internal ticket method. Some instructions are just better via phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/109769/TheraBill/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs Therabill](https://www.capterra.com/compare/109769-136876/TheraBill-vs-Pediatric-Therapy-EMR)