# Page 3 | Therabill Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Therabill the right Therapy solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/109769/TheraBill/reviews --- Therabill 4.2 (80) [View alternatives](https://www.capterra.com/p/109769/TheraBill/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Therabill ## Showing most helpful reviews Showing 51-75 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EW Erick W. COO Medical Practice Used the software for: 6-12 months ### "Therabill is pretty solid so far" July 13, 2017 4.0 Glad we have this as product, it's definitely a time saver when there are many other tasks demanding time as we establish a practice. The knowledge base videos are very helpful when you need to find answers on your own Pros The system is fairly intuitive and user friendly. We've used it sporadically for the first couple months but are now using it more consistently and getting better acquainted. The processes are fairly fluid and easy to remember unless you make some manual entry errors. Cons Front end training was pretty minimal. Sometimes customer service can lag but they're generally responsive & willing to take time to work through things with you on the phone. If you make manual entry errors it can take several steps with customer service guidance to get things cleaned up. Review Source DB Dawn B. Office Manager Mental Health Care Used the software for: 2+ years ### "No hassle scheduling and billing." May 18, 2015 4.5 Pros It is easy to use and navigate through. It has continued to grow since we began using it in 2012. The vendor is always wanting to make it more user friendly and tailoring it to everyone's needs. Cons What I like the least about this product is that it went through a period when it was always running slow. Once Therabill realized there was an issue with too many users, they expanded to benefit the customer and their needs. Review Source AA April A. Owner Used the software for: ### "Therabill billing website is the best out there." January 17, 2012 5.0 I would recommend Therabill to anyone who needs to bill insurance companies for services. Pros Therabill website gives me the ability to bill insurance companies for services provided, keep track of what has been paid, print out statements for clients who pay out-of-pocket, schedule appointments, write client notes and many other things that I have not yet explored. Therabill offers technical support like no other site. The IT guy will get back to me within 15-30 minutes if I have a question or problem. They go above and beyond and they truly care about the people who use the website. They are continually updating the site and adding improvements and new options. You can't go wrong with this web site, it makes billing a pleasure. Therapists who work for me find it very beneficial for maintaining their schedules, and it was easy to train them on how to use the website. Cons No cons, that I have found. Review Source LJ Lindsay J. Office Manager Used the software for: ### "We love Therabill" October 25, 2013 5.0 We are a relatively new physical therapy clinic and have used Therabill for the past 7 months for documentation and electronic insurance claims. We recently transferred our credit card processing system from Century Connect to Therabill as well because we were having a lot of technical issues with Century Connect. We also wanted to streamline our company and save on time. We have been so impressed with Joe and the team at Therabill. From day 1, they have been incredibly fast at addressing any questions we have had regarding their system. It usually takes them minutes to respond to an email and there is always someone we can talk to on the phone if need be. This past week, we noticed an issue with client's not receiving emails for charges being made through Therabill. It took Therabill 3 days to add this new feature to their system. 3 days! They made our case a priority and took our recommendations very seriously. We appreciate Therabill so much and would highly recommend them to any therapist who is opening their business OR who is with another company that doesn't provide personalized service. Review Source UH Uzma H. Physical Therapist Medical Practice Used the software for: 6-12 months ### "Great Combination Billing Software with WebPT" September 26, 2018 4.0 Overall, a very convenient software if you have WebPT Pros I like that I can write notes on WebPT and it automatically gets put into therabill and I am able to bill in 5-10 m inutes Cons When you make a mistake, it can be complicated to figure out what to do to fix it and sometimes the call back support can take a while to get back to you. Review Source CD Cynthia D. Owner Used the software for: ### "TheraBill was a life saver" August 8, 2010 5.0 If you are a therapist doing your own billing, I HIGHLY recommend that you try TheraBill. If you are paying a billing service to do your billing, I HIGHLY recommend that you try TheraBill. You can do it yourself and save yourself the cost of a billing service. Pros Customer support is great. I have never had such great customer support. Before TheraBill it would take me hours a week to bill insurance companies. With TheraBill, I spend about 5-10 minutes per night. It sends my insurance claims electronically and I get payment much much faster from the insurance companies. I looked around at other software and they wanted in the range of $75.00 - $150.00 per month. Some would even charge per claim fee's on top of that. As an individual therapist, I pay $24.95 per month... with no other fees. Cons I can't think of any cons at this moment. Review Source PA Phaedra A. Therapist Medical Practice Used the software for: 2+ years ### "100% satisfied!" August 15, 2016 4.5 Pros You can use it anywhere; at home in the clinic or on the go. It is very simple to use; and customer service is fantastic. They reply fast to all inquiries. I love the goal bank; once you have written a goal you can find it and edit it easily to use for another kid. Cons Just wish it wasn't as expensive, compared to other's. Review Source AR Anna R. Licensed Speech Language Pathologist Used the software for: ### "Therabill Meets My Billing and Bookeeping Needs" February 15, 2013 5.0 I would recommend Therabill if you need a program that does both your billing and bookkeeping. It is a user-friendly program that helps you track billing as well as bill. Pros I started using Therabill about 1 and half months ago and I have been very pleased with the product. Prior to using Therabill, I used a billing specialist. She just did my billing, not my bookeeping and it cost me more. Therabill is a very effective way to manage your billing and easily bill. I bill insurance companies direcetly as well as CBO for Early Intervention. I also use Therabill to bill my clients directly. Cons LIke any program, you need to be pro-active about entering the information. You also need to take a little time to watch the very helpful videos. However, if you have questions, customer support is great! Review Source CB Channa B. Used the software for: ### "" August 13, 2013 5.0 I have had a private practice for 6 years and have outsourced my billing. We decided to attempt to bring our billing in house, and Therabill has made the transition successful. The product is intuitive and user friendly. We love that it incorporates all aspects of our jobs; scheduling, data base, billing and reminder calls. We are looking forward to learning more about the documentation features that are available. The tutorials are comprehensive and helpful. The staff have been more than helpful and caring with questions about our set-up. One more benefit to using Therabill is the amount of time our clinicians and front office staff are saving with the seamless functionality of the program. Thanks for a great product!! Review Source AP Anjlee P. Used the software for: ### "Lives up to it's claims!" August 2, 2013 5.0 Simply AMAZING. If you are looking for a web-based software to take care of ALL your medical practice needs this is the one for you. Due to the ease of use and constant improvements I don't need an office assistant to help me manage my business. Joe and his team manage it for me. I am amazed at the rate that new and innovative features are added with a support video to help you implement the new feature. I hear the same comment over and over from colleagues .." I wish I had found it sooner...it has made me more efficient and effective". While a "great" review would include pros and cons.......I honestly have no cons. The price is unheard of for what you get, the support is quick, the product is professional, clear, and extremely user friendly, and it truly helps your bottom line! Review Source AI Anastasia I. Medical Practice Used the software for: Less than 6 months ### "The people at Therabill are incredible!" February 27, 2015 5.0 Pros They have incredible customer service! When we signed up with them, we were on the phone several times a day. Their representatives knew us by names and were always courteous and extremely helpful. And there were no wait time to talk to a human being - never! I also like how intuitive the software is for a therapist to use; there are several things that we are still learning, but everything works for our small practice so far. Cons Nothing really. They listen to suggestions and always try to find best way to answer your inquiry. Figuring out the financial reports was a bit tricky, but this is more because we are therapists not accountants. Still, there are a few things in the reports I would like to change like calculating payments coming from different sources in order to pay biller vs therapists. Review Source DG Denise G. Owner Medical Practice Used the software for: 1-2 years ### "Glad to Have It" May 15, 2015 4.5 Pros I like the support online and the quick response time to individual problems and or concerns. Also, features are developed in response to requests. Cons It lacks intuitiveness so that I am searching all over and then after I found how to do something I cannot remember how I did it. Review Source TS Travis S. Office Manager Used the software for: ### "Affordable, Fully featured Mental Health Practice Management" September 5, 2012 5.0 Our practice was looking for an all in one, billing/ scheduling/ practice management system. We currently have 12 providers and plan on continuing to grow. We found Therabill and liked it immediately. After the demonstration that Joe gave us, we only liked it more. It is affordable and feature rich, and has everything that we were looking for. Pros \- Fully featured billing and practice management system. - With frequent updates and maintenance, Therabill just keeps getting better. - A+ customer support. E-mails are frequently answered with in an hour or less. - Easy import and transition from old software. Cons Currently, none whatsoever. Review Source CB Cynthia B. Speech-Language Pathologist/Owner-Mgr Used the software for: ### "Therabill: Easy to Use and Stellar Customer Support!" April 28, 2012 5.0 I recently started a private practice in Speech-Language Pathology, & a colleague recommended I give Therabill billing software a try. I have been very pleased that I did! Therabill is easy to use, and their customer support is outstanding! Joe Dundas and his team are always quick to answer my questions when they arise. Their quick answers (often to questions I didn't even know I needed to ask) have saved me hours of time and frustration as I navigate new territory. And what is even better is that I have produced clean claims and have been paid! Pros Easy to use; responsive customer support; documentation feature; very reasonably priced. Cons No cons encountered to date! Review Source HW Holly W. Speech Language Pathologist Used the software for: ### "Therabill Review" December 11, 2011 5.0 Highly recommended!! Pros Wonderful product for all therapists and billing specialists. I am a therapist who knew next to nothing about billing when I started. Not only did Therabill help walk me through getting the billing completed, but I've actually learned quite a lot about the billing process as well. New features are continuously being added. I'm very thankful for the person that turned my attention to Therabill when I started working independently. Cons I honestly can't think of any. Review Source RB Radhika B. Physical Therapist Medical Practice Used the software for: 6-12 months ### "works great in conjunction with webpt" September 6, 2018 5.0 Pros I love how it is interconnected with my webpt software and makes billing easy with the click of a button. Cons My Medicare ERA does not automatically get put in therabill. I have to do it manually by hand which is time consuming. Review Source DP Danielle P. Speech Language Pathologist Used the software for: ### "Therabill Makes Billing Easy" December 12, 2011 5.0 I would highly reccomend Therabill to handle medical billing for a small practice. Pros I am an independent therapist with a small private practice. I have been using Therabill for many years. It is simple to imput your client information and get started. It allows you to easily bill insurance companies and early intervention. Therabill is extremely user friendly and has excellent customer service. Cons I have had a very positive experience using Therabill. Review Source JL Jodi L. Doctor Mental Health Care Used the software for: 6-12 months ### "Therabill needs,to reinvent themselves for better market share" February 6, 2016 4.0 Pros I like the integrated capacity of this software. All aspects of the software work nicely together, to support my practice. Cons I simply could not use this with my iPad. My IT person tried a variety of ways to work around this issue, but concluded the software or the iPad had to go... Review Source AW Amy W. Mental Health Care Used the software for: ### "Amazing and Easy to use" July 18, 2014 5.0 Pros Their customer service is the best. The ease of charting, billing, and tracking is amazing. I have used Therabill for five years and love that they are constantly improving their system for more efficient use. Cons I have very few complaints. Toggling between the billing desk and client chart could be easier, but it's not much work as it is. Review Source GH Ginger H. Dietitian/Business owner Used the software for: ### "Great medical billing software" December 8, 2011 5.0 I highly recommend Therabill, especially for Early Intervention. Pros Very easy to use and great customer support even for questions outside of the software but in regards to billing. Cons I have not used any other on-line medical billing program to compare to Therabill but I have no desire or reason to do so because Therabill has been easy to use and affordable. Review Source KC Keri C. Speech-Language Pathologist Used the software for: ### "Therabill is great!" December 8, 2011 5.0 I recommend this program for anyone billing insurance for private practice. Pros Easy to use, a few clicks to submit a claim and many features that make tracking claims, payments etc. a breeze! I only have a few clients that I bill for each week but this has been a great help. It is inexpensive but don't let that fool you! Cons Non at this time Review Source LW Lauren W. Speech Pathologist Used the software for: ### "Therabill makes billing a breeze" December 8, 2011 5.0 I highly recommend Therabill Pros Using Therabill has made billing for my small therapy practice so easy and efficient. I spend literally 5 minutes each night doing my billing and am able to get paid faster in part because of this. New features are constantly added and any questions are answered immediately. Cons None at this time Review Source SR Shila R. Medical Practice Used the software for: ### "Therabill has cut down on my paperwork time. " December 11, 2014 4.0 Pros The best part about this product are the billing features. It makes doing my own billing simple, fast and efficient. Also, the staff at Therabill have been easy to contact and have attempted to work with me to customize the program to my individual needs. Cons My least favorite feature is the schedule/calendar. Review Source JB Jeff B. Used the software for: ### "" December 8, 2012 5.0 Therabill support has been amazing. They meeting all our needs so quickly. Their responsiveness to us has been a major factor in why we see ourselves sticking with Therabill as our practice grows. We did a lot of research in choosing a comprehensive software program and we couldn't be happier. The billing, documentation, customer support, friendliness and ease of use are all superb. Review Source HG Heather G. Office Manager Used the software for: ### "I love Therabill" December 4, 2012 5.0 This program should be used in every office Pros This is the most amazing and affordable program on the market. Collections are prompt I love the entire system. In addition the staff is very helpful! Cons NONE I HAVE NO PROBLEMS WITH THE SYSTEM Review Source Similar Products Featured