# TotalMD Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TotalMD Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more. Source: https://www.capterra.com/p/110016/TotalMD --- # TotalMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TotalMD ## What is TotalMD? TotalMD is a user-friendly medical billing software for billing services and practices of all sizes. Whether you prefer cloud-based or on-premise software, with TotalMD you have can effectively manage payments, collections and see how much the insurance company owes you. From scheduling, revenue management, claims submissions and reviews, clinical documentation, to patient communications - TotalMD has you covered. ## What is TotalMD used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 66 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price $129 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TotalMD alternatives Highest Rated [4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110016/TotalMD/alternatives/) ## FAQs about TotalMD Overview ### What problems does TotalMD solve? TotalMD solves hard-to-learn practice management, slow billing workflows, confusing patient ledgers, and poor vendor support. It helps medical practices, billing companies, front-desk staff, and billers streamline scheduling, payment posting, claims work, reporting, and remote access, while reducing training time, data-entry mistakes, and delays when issues need immediate resolution. Answer based on 46 reviews Overview ### Which roles and teams benefit most from TotalMD? TotalMD is most used by practice owners, office managers, and billing teams in medical offices that need to manage scheduling, claims, and daily operations efficiently. Providers such as doctors and chiropractors benefit from streamlined charting and patient workflows, while administrators and executives use it to monitor revenue, office performance, and practice growth. Answer based on 52 reviews Overview ### What company size and industries is TotalMD built for? TotalMD is built for small healthcare organizations, with 98% of reviewers from small businesses and 52% in medical practice. It serves revenue cycle management and medical providers, with additional use across hospital and health care at 11% and health, wellness and fitness at 9%. Answer based on 66 reviews Features and Usability ### What are the key features of TotalMD? TotalMD includes core practice management features like medical billing, claims management, appointment scheduling, and patient records management. Reviewers also frequently mention customizable reports, customizable pages and templates, patient text reminders, and add-ons such as the Patient Portal and TotalMD Communicator as differentiating features. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does TotalMD integrate with? TotalMD connects natively to 6 third-party platforms, including EMR and billing tools such as Amazing Charts, Praxis EMR, SpringCharts EMR, and UnifiMD EMR, plus BillFlash and DrFirst. These integrations cover practice management, prescribing, and charting workflows. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on TotalMD? TotalMD is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos, plus a downloadable demo for self-training. Front-desk staff, billers, and nontechnical users often learn it fast, while new hires, admins, and teams handling setup issues or custom workflows may need more guided support. Answer based on 26 reviews Getting Started and Support ### What customer support options does TotalMD offer, and how do users rate the experience? TotalMD offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as easy to reach, patient, knowledgeable, and quick to answer questions, with strong follow-up and training help. A few reviewers report frustration, saying support felt unhelpful or did not resolve issues as expected. Answer based on 34 reviews Features and Usability ### Is TotalMD easy to learn and use? TotalMD feels easy to learn and use for most medical offices, especially billing teams and small practices. Many users describe a clear layout, simple data entry, and quick setup, with support that helps during onboarding. Some users, however, mention bugs, crashes, or an older interface that can hurt day-to-day usability. Answer based on 20 reviews Features and Usability ### What features does TotalMD offer for medical practices? TotalMD offers a broad set of practice management and billing features that fit many small and mid-sized healthcare offices. Users often mention customizable templates, reporting, scheduling, patient ledger tools, electronic claims, EOB posting, portal options, and EHR connections. Some teams, though, find template setup slow or certain reports and menus less flexible than expected. Answer based on 17 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Claims Management 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Invoice History 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Charting 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Insurance Eligibility Verification 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Claims Scrubbing 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Practice Management 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more TotalMD 78 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Process of paying the insurance sum to the policyholder Private online space that lets businesses securely share documents and provide information access to clients Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Create and securely store digital patient records Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Intended for medical use such as diagnosis, treatment, and consultation Designed for primary care doctors/facilities. Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Supports practices with multiple healthcare professionals Track and monitor patient no-show rates Track and organize on-call shifts Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (65) 4.3 Based on 65 reviews ## Pricing Value for money 4.5 (46) Free Trial Basic $129.00 Per User,Per Month Value for money 4.5 (46) 4.5 Based on 46 reviews ## Integrations [ Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[ Dr. First](https://www.capterra.com/p/119759/Rcopia/)[ SpringCharts EMR](https://www.capterra.com/p/17814/SpringCharts-EHR/)[ BillFlash](https://www.capterra.com/p/175881/BillFlash/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (64) 4.5 Based on 64 reviews ## User reviews Overall rating 4.4 Based on 66 reviews Filter by rating 5(40) 4(18) 3(4) 2(1) 1(3) Mentioned topic Sorted by most recent JO Judy O. Director of Billing and Operations Medical Practice ### "Awesome Sauce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 My experience with TotalMD has been nothing short of extraordinary. Their support team is very informative and hands on and always solves the issue at home. Pros The ease of the application. It is very useful and easy to work with. Cons It needs to have a better reporting system. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) They were too expensive and never advised of price increases. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing TotalMD System was very easy to use, and I love the overall setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Stacy P. Office Manager and Billing Specialist Mental Health Care ### "Easy To Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Very positive! No concerns and plan on continuing to use TotalMD. Pros Easy to use! User friendly, love that we can be at different facilities and be able to access. Love that we can access the database at any time! Cons It has to be installed on a computer so we cannot log in from any computer. It would also be amazing if we could log in on a macbook. I would also love a feature where I could print off a claim history for a client - like a zero statement but with all claims, even those we are waiting on remittance for. It is also challenging that once an invoice has been sent we cannot send a statement showing every claim and payment until the following month. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Celia S. General Manager Medical Practice ### "General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 20, 2025 Great with the scheduling of patients, and with annual reports. Pros The Multiple work and reports I can get from this program. Cons I haven't run into anything negative. I would have them have more access to different kinds of reports with patient data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH lauren H. Business Manager Medical Practice ### "Total MD=amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 my overall experience with total md is that they are an excellent resource for our practice Pros their fast service is what i like most about total md Cons there is not anything i do not like about toal md Alternatives considered [CareTracker Practice Management](https://www.capterra.com/p/150294/CareTracker/) Reasons for choosing TotalMD Total MD was much easier to navigate than other alternatives Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jonni K. Owner Accounting ### "Awesome billing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 6, 2024 It has been an pleasant experience. The trainer and support are wonderful. Pros The system is user friendly and easy to use. It makes sense. Support is wonderful. Cons Nothing at this time. I really like the system. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Healthwind end of life. System was retired. Alternatives considered [AdvancedPM](https://www.capterra.com/p/90209/AdvancedPM/) Reasons for choosing TotalMD Easier to use and price were the major decisions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Dr. Jerwana L. Podiatrist Health, Wellness and Fitness ### "Podiatry and TotalMD" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2024 I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice. Pros I appreciated the ease of transferring from a former EMR system. Cons Building my template was not the most fun process, but it turned out to be user-friendly. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) The Cyber attack in Feb 2024 prompted us to switch. We were very unhappy with the customer service and regard to our practice by the other company. Alternatives considered [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [ModMed](https://www.capterra.com/p/124590/EMA/) Reasons for choosing TotalMD The cost was efficient and made sense for our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amy B. Revenue Cycle Director Accounting ### "Software that gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Pros We use this software for many of our clients and love the user friendliness of the software and the excellent response from the support staff. Cons There are a few items that we have submitted for an update that has taken some time but eventually they are implemented. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing TotalMD We use this software for some clients but they did not want to change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Santiago S. ingenieria sistemas Computer Hardware ### "Total success with TotalMD " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 17, 2023 Buena,es un buen software es muy intuitivo y practico de usar yo lo recomiendo bastante. Pros Me gusta bastante lo intuitivo y facil que es usarlo ya que ayuda a agilizar bastante cuando tratas de implementar el software en tu empresa,lo que lo hace una opcion ideal. Cons Tiene problemas de rendimiento dependiendo de en que equipo se use lo que significa que una empresa con hardware antiguo tendra algunos inconvenientes para el uso del programa aunque nada grave. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raees A. Medical coders Hospital & Health Care ### "Appointment to doctors notes " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 17, 2022 We are using this for behavior health Claims and user of this product know how perfectly this is working for healthcare billing services Pros You need a few minutes to book a appointment to check coverage of benefits Cons To submission of claim to post a ERA they make very easy step for medical biller Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robin F. Office Manager Medical Practice ### "Long time use review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 Pros Everything - especially report builder Cons None Reasons for choosing TotalMD I can unequivocally give TotalMD five star ratings for value, functionality and customer service. The program is technically brilliant with it's intuitive ease of use and screen layout. In addition, it is loaded with advance features that makes our office function efficiently. The custom reports have been invaluable to our practice with the ability to easily extract any data that we can think of. And finally the technical support is great! Unlike many companies now days, their tech support is a real person (in the United States), easily reachable with expert knowledge. 5 stars all the way around! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/110016/TotalMD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.