--- title: "TotalMD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TotalMD Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more." source_url: "https://www.capterra.com/p/110016/TotalMD/" page_type: "product" language: "en" --- # TotalMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TotalMD ## What is TotalMD? TotalMD is an integrated Practice Management and Medical Billing solution designed to help independent practices, specialty clinics, and medical billing companies improve operational efficiency and financial performance. From appointment scheduling and insurance claims to patient billing, payment posting, reporting, and EMR integration, TotalMD brings every essential workflow together in one intuitive platform. Available in both cloud-based and on-premise deployments, TotalMD helps practices reduce administrative workload, improve cash flow, and simplify day-to-day operations. Whether you're looking to streamline billing, improve collections, or support practice growth, TotalMD provides the tools and flexibility to help your team work more efficiently while delivering a better patient experience. ## What is TotalMD used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 66 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price $129 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TotalMD alternatives Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110016/TotalMD/alternatives/) ## FAQs about TotalMD Overview ### What problems does TotalMD solve? TotalMD solves hard-to-learn practice management, confusing patient ledgers, and slow billing workflows by making scheduling, claims, payment posting, and reporting easier to navigate and customize. Small to midsize medical practices, billing companies, and front-office staff benefit most, especially teams needing fast support, simpler training, remote access, and fewer IT burdens. Answer based on 46 reviews Overview ### Which roles and teams benefit most from TotalMD? TotalMD is most used by practice owners, office managers, and billing teams in medical offices that need to streamline scheduling, claims processing, and revenue cycle tasks. Providers and administrators use it to document visits, manage patient records, coordinate front-desk workflows, and track financial performance across the practice. Answer based on 52 reviews Overview ### What company size and industries is TotalMD built for? TotalMD is built primarily for small healthcare organizations, with 98% of reviewers from small businesses and 52% in medical practices. It serves independent medical practices, specialty clinics, multi-provider practices, and billing companies, with additional use in hospital and health care at 11% and health, wellness and fitness at 9%. Answer based on 66 reviews Features and Usability ### What are the key features of TotalMD? TotalMD includes core practice management features like medical billing, claims management, appointment scheduling, and patient records management. Reviewers also highlight customizable reports, scheduling templates, SMS and email reminders, and differentiators such as the Patient Portal, TotalMD Communicator, EHR integrations, and cloud access for multi-location work. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does TotalMD integrate with? TotalMD connects natively to Amazing Charts, BillFlash, Dr. First, Praxis EMR, SpringCharts EMR, and UnifiMD EMR. These integrations cover billing, e-prescribing, and electronic medical records, giving TotalMD users direct connections to several clinical and administrative platforms. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on TotalMD? TotalMD is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos, plus a fully functional demo for self-training. Front-desk staff, billers, and users with limited computer experience often learn quickly, while admins handling setup, data conversion, or troubleshooting may need more guided support and time. Answer based on 26 reviews Getting Started and Support ### What customer support options does TotalMD offer, and how do users rate the experience? TotalMD offers email/help desk, an FAQ/forum, a knowledge base, and phone support. Users often describe support as easy to reach, responsive, patient, and knowledgeable, with quick answers and follow-up. Some also mention helpful training support, while a few report frustration with support quality and unresolved issues. Answer based on 34 reviews Features and Usability ### Is TotalMD easy to learn and use? TotalMD feels easy to learn for most medical offices, with a user-friendly layout, simple data entry, and accessible patient information. Billing teams, practice managers, and clinics often find daily tasks straightforward, though some users mention occasional bugs, crashes, or early technical issues that can affect the experience. Answer based on 20 reviews Features and Usability ### What features does TotalMD offer for medical practices? TotalMD offers a broad set of practice management and billing features, including scheduling, customizable reports, patient ledgers, templates, coding support, claims tools, and EHR connectivity. Small to midsize practices and billing companies often like the flexibility, though some teams find template setup difficult or report options inconsistent for specific workflows. Answer based on 17 reviews ## Features AI summary Based on 1,380 Medical Billing reviews Capterra data shows that buyers of medical billing software rank the following features as their top priorities: - **Billing & Invoicing** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**58%**) - **Charting** (**63%**) TotalMD supports all three of the features reviewers value most: **Billing & Invoicing**, **Appointment Management**, and **Charting**. Combined, these capabilities help businesses manage claims and payments, keep scheduling organized, and maintain accurate patient records, allowing teams to handle daily operations more efficiently and support smoother practice workflows. Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Charting 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. HIPAA Compliant 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Code & Charge Entry 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Claims Management 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Invoice History 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client TotalMD 86 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Claims Settlement: Process of paying the insurance sum to the policyholder - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Primary Care: Designed for primary care doctors/facilities. - General Ledger: Centralized accounting record which tracks all financial transactions - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (65) 4.3 Based on 65 reviews ## Pricing Value for money 4.5 (46) Free Trial Basic $129.00 Per User,Per Month Value for money 4.5 (46) 4.5 Based on 46 reviews ## Integrations [ Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[ Dr. First](https://www.capterra.com/p/119759/Rcopia/)[ SpringCharts EMR](https://www.capterra.com/p/17814/SpringCharts-EHR/)[ BillFlash](https://www.capterra.com/p/175881/BillFlash/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (64) 4.5 Based on 64 reviews ## User reviews Overall rating 4.4 Based on 66 reviews Filter by rating 5(40) 4(18) 3(4) 2(1) 1(3) Mentioned topic Sorted by most recent JO Judy O. Director of Billing and Operations Medical Practice ### "Awesome Sauce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 My experience with TotalMD has been nothing short of extraordinary. Their support team is very informative and hands on and always solves the issue at home. Pros The ease of the application. It is very useful and easy to work with. Cons It needs to have a better reporting system. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) They were too expensive and never advised of price increases. Alternatives considered [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing TotalMD System was very easy to use, and I love the overall setup. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Stacy P. Office Manager and Billing Specialist Mental Health Care ### "Easy To Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Very positive! No concerns and plan on continuing to use TotalMD. Pros Easy to use! User friendly, love that we can be at different facilities and be able to access. Love that we can access the database at any time! Cons It has to be installed on a computer so we cannot log in from any computer. It would also be amazing if we could log in on a macbook. I would also love a feature where I could print off a claim history for a client - like a zero statement but with all claims, even those we are waiting on remittance for. It is also challenging that once an invoice has been sent we cannot send a statement showing every claim and payment until the following month. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Celia S. General Manager Medical Practice ### "General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 20, 2025 Great with the scheduling of patients, and with annual reports. Pros The Multiple work and reports I can get from this program. Cons I haven't run into anything negative. I would have them have more access to different kinds of reports with patient data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LH lauren H. Business Manager Medical Practice ### "Total MD=amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 my overall experience with total md is that they are an excellent resource for our practice Pros their fast service is what i like most about total md Cons there is not anything i do not like about toal md Alternatives considered [CareTracker Practice Management](https://www.capterra.com/p/150294/CareTracker/) Reasons for choosing TotalMD Total MD was much easier to navigate than other alternatives Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JK Jonni K. Owner Accounting ### "Awesome billing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 6, 2024 It has been an pleasant experience. The trainer and support are wonderful. Pros The system is user friendly and easy to use. It makes sense. Support is wonderful. Cons Nothing at this time. I really like the system. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Healthwind end of life. System was retired. Alternatives considered [AdvancedPM](https://www.capterra.com/p/90209/AdvancedPM/) Reasons for choosing TotalMD Easier to use and price were the major decisions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DJ Dr. Jerwana L. Podiatrist Health, Wellness and Fitness ### "Podiatry and TotalMD" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2024 I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice. Pros I appreciated the ease of transferring from a former EMR system. Cons Building my template was not the most fun process, but it turned out to be user-friendly. Switched from [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) The Cyber attack in Feb 2024 prompted us to switch. We were very unhappy with the customer service and regard to our practice by the other company. Alternatives considered [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [ModMed](https://www.capterra.com/p/124590/EMA/) Reasons for choosing TotalMD The cost was efficient and made sense for our needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Amy B. Revenue Cycle Director Accounting ### "Software that gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Pros We use this software for many of our clients and love the user friendliness of the software and the excellent response from the support staff. Cons There are a few items that we have submitted for an update that has taken some time but eventually they are implemented. Alternatives considered [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing TotalMD We use this software for some clients but they did not want to change Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Santiago S. ingenieria sistemas Computer Hardware ### "Total success with TotalMD " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 17, 2023 Buena,es un buen software es muy intuitivo y practico de usar yo lo recomiendo bastante. Pros Me gusta bastante lo intuitivo y facil que es usarlo ya que ayuda a agilizar bastante cuando tratas de implementar el software en tu empresa,lo que lo hace una opcion ideal. Cons Tiene problemas de rendimiento dependiendo de en que equipo se use lo que significa que una empresa con hardware antiguo tendra algunos inconvenientes para el uso del programa aunque nada grave. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raees A. Medical coders Hospital & Health Care ### "Appointment to doctors notes " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 17, 2022 We are using this for behavior health Claims and user of this product know how perfectly this is working for healthcare billing services Pros You need a few minutes to book a appointment to check coverage of benefits Cons To submission of claim to post a ERA they make very easy step for medical biller Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robin F. Office Manager Medical Practice ### "Long time use review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 Pros Everything - especially report builder Cons None Reasons for choosing TotalMD I can unequivocally give TotalMD five star ratings for value, functionality and customer service. The program is technically brilliant with it's intuitive ease of use and screen layout. In addition, it is loaded with advance features that makes our office function efficiently. The custom reports have been invaluable to our practice with the ability to easily extract any data that we can think of. And finally the technical support is great! Unlike many companies now days, their tech support is a real person (in the United States), easily reachable with expert knowledge. 5 stars all the way around! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/110016/TotalMD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Tebra vs TotalMD](https://www.capterra.com/compare/110016-129169/TotalMD-vs-Tebra)