# Page 3 | TotalMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is TotalMD the right Medical Billing solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110016/TotalMD/reviews --- TotalMD 4.4 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of TotalMD ## Showing most helpful reviews Showing 51-66 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Chad H. Owner Information Technology and Services Used the software for: 2+ years ### "Total MD" February 26, 2021 5.0 Pros The overall function and design of the software. Very updated and modern looking. Software is very user friendly and great customer support Cons None come to mind. They have a great product Review Source JK Jeremy K. doctor Used the software for: ### "A "total" disaster of implementation, conversion, and efficiency. We trashed it as a "total" loss." December 13, 2015 1.0 Price seemed enticing. Conversion did not go well and was very slow. In fact, we had to convert the data again because it took so long. When we did all the data in from a secondary vendor, we had issues with it being very slow and much more inefficient in terms of data entry compared to what we were trying to transition from. Simple reports such as a list of patients for the day broken down by provider was not available except for an extra program fee. The situation got bad enough that the front office confronted me with two options - get new staff or go back to the old program. We went back to the old program and basically wrote off all that we spent with Total MD. Buyer Beware. I don't who is writing their reviews but they got us. Don't let them get you. Review Source PB Preston B. Medical Billing Administrator Financial Services Used the software for: 6-12 months ### "It gets the job done" July 18, 2018 4.0 We have accomplished a lot with their practice management platform. I just wish their reporting had a better flow to it. The integration with the clearinghouse is lacking. Not my first choice, but when you're on a tight budget, it gets the job done. Pros Basic essentials for RCM are available. Support is very patient and helpful. Great value as they do not charge per provider. Cons Software is outdated and full of bugs. Software is not user friendly. Software has frequent crashes. Review Source KA Katherine A. Office Manager Medical Practice Used the software for: 6-12 months ### "Cost Effective Customizable and User friendly product" March 9, 2016 4.0 Pros TotalMD is user friendly, very easier to learn. We had been on Medisoft for years and find that TotalMD Cloud version is a much better product. Easily Customizable. Questions are answered very promptly and accurately. Tech support is always personable and able to solve issues quickly. The cloud based version is very economical for your chiropractic practice. Cons would like to see a better month end spreadsheet. and comparisons by month. Review Source RS Rosie S. Medical Coder Specialist Used the software for: Less than 6 months ### "One of the team member of Total MD has lot of understanding about the software, consistent in her patience and caring in customer service. Gives exceptional service. Is extra ordinary and solution finding. " April 5, 2018 5.0 Excellent training and support from one of the team members. She is the only one from Total MD who made all flow so well. Thank you so much. Pros Is understandable. Very easy to learn. Tech support in the training section, Customer representative made all this happen. Well supported by billing part. Cons Calling for tech support, the wait time is sometimes too long. I wish we could schedule and then make it simple. Review Source gK geraldine K. owner Mental Health Care Used the software for: 6-12 months ### "it works" February 8, 2018 4.0 nope Pros easy to use and costs less than other software companies. it is easy to use. we had a lot of technical problems in the beginning but they were fixed in a timely manner Cons tech problems-we had a lot of problems in the beginning, the tech support team had to access my computer to fix something. a few times they had to do something to where we need to leave our computers on after hours so they could do something Review Source AV Angel V. Receptionist Mental Health Care Used the software for: Less than 6 months ### "Super easy to learn!!" October 5, 2018 5.0 The sales team is AMAZING!! Super friendly and helpful. Support is always easy to get ahold of, If I have ever had any issues they have been able to find a solution quickly. Pros I like that I have been able to learn how to use this software very quickly. Cons there's nothing really that I don't like. TotalMD is a great solution for every practice Review Source HP Holly P. Business Owner Medical Practice Used the software for: ### "TotalMD is great for the small to mid size business owners." June 27, 2018 4.0 I would recommend this software. Pros Very easy to use and affordable. Set up is easy enough and support is excellent. It is easy to recommend this product. Cons Can be slow or have lag with using the cloud version. Would be better if it was out of the box ready to use with any clearing house. Review Source CH Christi H. Owner Medical Practice Used the software for: Less than 6 months ### "LOVE TotalMD" September 29, 2015 5.0 Pros The total package!! Great software, wonderful technical support and fabulous training!!!! Customer support is their mantra. The sofrware has turned out great for my uses as a Billing Service and whenever you call regarding training or tech support you are always met with a "happy" voice and all questions are always answered. They also keep current on all industry updates and make sure we are following the latest guidelines and formats. Cons I don't really have a bad word to say about the program. I guess I could say that having the note screen pop up on the same patient each time you change from ledger to account is an unnecessary additional step. Review Source EG Exmo G. Harm reduction specialist Non-Profit Organization Management Used the software for: 6-12 months ### "The medical info you need " April 6, 2021 4.0 I couldn't find a doctor who I went to for pain management and he had stop practicing but I needed my records and I was able to get them through this program. Pros I can look up my doctor and others in the medical field to see what services provide and see the ratings on each medical associate. Cons I would say there's cons to this program it does what is made to do and the results are satisfactory for me Review Source VT Victoria T. Medical Practice Used the software for: ### "Sleep Center" June 16, 2014 3.5 Pros The price is affordable, and it is extremely user-friendly. I only had fifteen minutes worth of training and was able to use it immediately. Cons I didn't like that tech support was on Mountain Time. If I needed an issue resolved, I would have to wait until 11:00 AM EST. Also, at times it, takes them a while to get back to you. Review Source HB Hanul B. CEO Medical Practice Used the software for: Less than 6 months ### "Good software!" February 8, 2017 4.0 Overall a great product, though the specific menus could be improved for ease of use and tailoring. Review Source VL Vanessa L. Medical Practice Used the software for: ### "Working with TotalMD" June 17, 2014 5.0 Pros It is easy to learn and use the program. I have used other programs, but I like TotalMD the best. It's very user-friendly. Cons At first, we were having too many setbacks and issues. Since they were fixed, we have not had any issues. Review Source CM Cheryl M. Mental Health Care Used the software for: ### "Great program!" August 22, 2014 5.0 Pros Easy to use. The customer service department is great. They are always available and very helpful. Cons The ability to customize reports could be a little more user-friendly. Review Source TG Teresa G. CRNA Medical Practice Used the software for: Less than 6 months ### "Love TotalMD" December 19, 2018 5.0 I have had a great experience with TotalMD from my initial sales rep to the support staff. Pros Easy to understand and use. The support help is exceptional. Always responsive and there to help get my business up and running smoothly. Cons That I have to use a separate clearinghouse to submit claims. Review Source TB Tiffany B. Receptionist Medical Practice Used the software for: Less than 6 months ### "TotalMD usage" July 27, 2016 5.0 Pros Its great and easy to use. Nothing too complicated about this product. Cons The software is great and I dont think I found anything about this product that I dont like. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.