# RXNT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RXNT the right Medical Practice Management solution for you? Explore 495 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110018/rxnt/reviews --- RXNT 4.3 (495) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RXNT Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews JL John L PsychiatristHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates.“ November 1, 2025 TA Tea A PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,“ October 22, 2025 KC Keisha C Clinical ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and processed medications.“ September 19, 2025 JH Julie H Family Resource Coordinator and Autism Referral NavigatorIndividual & Family Services, 51 - 200 employeesUsed the software for: 1-2 years. “Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.“ May 31, 2024 Jessica Y PMHNPMental Health Care, Self-employedUsed the software for: More than 2 years. “I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too.“ December 2, 2025 BL Ben L Nurse practitionerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “There are certain things that guy can't do on the mobile version that only the desktop works.“ September 5, 2025 SH Stacy H RNHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer support, she was very responsive, helpful, and said she would take my suggestion back to the team.“ October 8, 2025 SH Stacy H RNHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “With any new system and never have seen the screens before, it was a bit overwhelming.“ October 8, 2025 ## Showing most helpful reviews Showing 1-25 of 495 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexander O. Psychiatrist Medical Practice Used the software for: Less than 6 months ### "The nightmare that wasn't" March 26, 2024 5.0 I have been a psychiatrist for over 30 years. I still write my session notes in longhand and do not store records on a computer but in a filing cabinet under lock and key. So when the state passed the law that I have to use electronic scripts, I expected a nightmare. The nightmare did not materialize. Initial set up was not the easiest, but then I am not computer savvy. Once the set up was completed and I learned the ins and outs of the process, I am delighted to have this! It is easier to renew scripts, easier to track prescriptions, and it definitely decreases the chances of an erroneous prescription. Safety increased! Documentation improved! Less time is spent renewing prescriptions as I no longer need to call in the scripts. Pros Once I learned it, it is a piece of cake. Cons Some aspects are not intuitive, but that's me. Help was easily accessible and helpful. Review Source SN Sam N. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### " RXNT better than " January 24, 2025 4.0 Very good integration between EJR and PM Pros Easy of use, flexibility in the program, and mental health focus Cons Some software instability and inconsistent onboarding protocol Alternatives considered [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Reason for choosing RXNT Software Costing and Mental health focus Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) needed to upgrade the software, improve patient experience Review Source MM Marino M. Psychiatrist Mental Health Care Used the software for: 2+ years ### "DISSAPOINTED WITH CURRENT SERVICE " April 7, 2025 2.0 Use to be very good. Presently is very poor. Pros Use to be a very good company but not anymore. Cons 1.- Comunication is very poor. 2.- Very rigid when you request anything 3.- I travel a lot and the control system that they have now does not work for me 4.- They substitute the flexible tolken bu a restricted system that does not work outside the Country. 5.- They charge excessive for including a Nurse Practitioner that help me putting the Rx. 6.- They suspended the service without previous notice affecting my patients and not because me. 7.- Allows any change only when you sign a new agreement. I could not include a Nurse Practitioner when I needed. Review Source Response from RXNT April 10, 2025 We're sorry to hear that you’ve had a negative experience with RXNT and our support staff. We do everything we can to meet the unique needs of every client. Our software is collaborative and requires an active role from clients for effective and smooth operations. Regarding suspended services and the restricted token process, notifications were sent via email and upon login to your RXNT account months in advance, notifying customers of upcoming required DEA updates. Timely completion of the required steps was firmly the practice’s responsibility to prevent disruption. Prescribers who are sending medications to a US-based pharmacy for a patient with a US-based address will be able to prescribe internationally using a live authenticator as long as they have WiFi or cellular access. We have many customers who utilize RXNT in this way. Our team has been in contact with you regarding adding a new provider, but for any additional questions, concerns, or support, please email connect@rxnt. AS AMY S. Intake coordinator Mental Health Care Used the software for: 6-12 months ### "The best office software yet!" January 19, 2026 5.0 My experience has been very good. The training was easy to understand and easy to implement. RXNT is making my job more efficient and saves me a lot of time for other tasks. Pros I love having everything in one place. Being able to take payments without going to another site is very time saving. I also thing the patient reminder information is very helpful. RXNT has made my job much easier and streamlined. Cons I would like the notes to be all in one place. To have to go thru schedule, EMR, and billing to find where the note was made to make changes or delete it is time consuming. Review Source JL John L. Psychiatrist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Comprehensive and Integrated practice software to streamline your workflow" November 1, 2025 5.0 Overall experience is great! I am really happy with my selection of RXNT. From the first inquiry, to setting up my practice on the site, I felt supported and not rushed or stressed. I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates. There are endless templates so you are sure to find one that suits your needs, from simple SOAP forms to more complex and detailed templates. Pros I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions. I had been using paper charts and prescriptions, a real dinosaur! The module I use the most and like the best is the eprescription, including controlled substances. It was easy to set up, the company and affiliates walked me through it. There is even an app for e prescriptions. It worked flawlessly even while oversees on vacation. I did a controlled substance refill from a Starbucks in Japan! My patients love it, I feel in control of my practice and prescriptions. The scheduling module is a breeze, adding patients to the schedule is straightforward. I have not implemented the billing module, it feels a bit much for me in sole practice to do the accounting and posting of payments myself. I'm sure it's easy once you get the hang of it. My trainer, \[sensitive content hidden\] is just fantastic. Really the best, patient, personable, and available. The whole team at RXNT is responsive, positive, and encouraging. I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites. Cons Nothing to dislike. I spent a weekend inputting cases. I found out it is more comprehensive to add patients and details through the scheduling module not the EMR module. Review Source VR Verified Reviewer PMHNP Mental Health Care Used the software for: 2+ years ### "The best prescription platform " December 2, 2025 5.0 Overall I would not use another platform. I have used RXNT for close to 8 years and it is my favorite prescription platform. Pros RXNT is quite easy to use. You can alter the prescriptions to fit what you need which is not possible with other platforms I have used. I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too. Cons It can be hard to reach someone quickly if you need assistance. Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then. Review Source LC Laura C. Medical Provider Health, Wellness and Fitness Used the software for: 6-12 months ### "Works well most times" November 19, 2025 4.0 I think RxNT works well most times. But once in a patient's chart, it is difficult to navigate and view prescriptions. Pros I like that it is a convenient way to send patient prescriptions and it is easily accessible from my browser Cons I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics. Review Source Response from RXNT November 24, 2025 Hi Laura, thank you so much for your review. We’re happy to hear that RXNT’s E-Prescribing software has met your needs and that you’ve found it convenient for your practice! Regarding chart navigation, we have many resources available to help you navigate the system with ease—including our Help Center (https://help.rxnt.com/) and RXNT Learn (https://help.rxnt.com/). Here is a direct link to learn how to navigate the patient dashboard: https://learn.rxnt.com/hc/en-us/sections/31564558252439-Course-4-Patient-Dashboard-Navigation. Should you have any other questions or thoughts on this topic, please feel free to contact us at connect@rxnt.com. KM Karen M. Billing Specialist Financial Services Used the software for: 6-12 months ### "Finally a EHR that actually automates "Front and Back Billing" " October 10, 2025 5.0 I love RXNT. It is very time saving for the backend biller and payment poster. RXNT is far better than any EHR I have worked in. Pros The many automations. From posting payments to the ease of creating claims. Payments from payers is so much faster and billing and posting patient payments is the easiest I have ever used. Cons Not being able to review a rejection without going into the claim. I prefer a rejection bucket with the actual rejection to work. Review Source SH Stacy H. RN Hospital & Health Care Used the software for: 2+ years ### "Satisfied with RxNT" October 8, 2025 5.0 Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning. Pros This system is very affordable and easy to use once you learn it. It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer support, she was very responsive, helpful, and said she would take my suggestion back to the team. Cons The initial training for the platform was not the best. We were expecting more from it. With any new system and never have seen the screens before, it was a bit overwhelming. Now, of course, after being on it for a couple of years, we know how to navigate it. Review Source LA Lisa A. PMHNP Mental Health Care Used the software for: 1-2 years ### "RXNT is a great addition to my practice." January 9, 2026 5.0 RXNT has been a great EHR for my practice. The system is intuitive, easy to use, and includes everything I need without unnecessary complexity. It integrates well into my daily workflow and saves me a lot of time. Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate. Overall, I’ve been very satisfied with RXNT. Pros RXNT strikes a great balance between simplicity and functionality. It’s easy to navigate, fits naturally into my workflow, and provides all the essential tools I need. The customer service team is also very responsive, which makes a big difference. Cons Like most EHRs, there are occasional minor glitches or brief slowdowns, but these are not frequent and haven’t significantly impacted my workflow. Review Source JF Janet F. FNP Medical Practice Used the software for: 6-12 months ### "review RXNT" September 6, 2024 5.0 favorable. Easy to use with minimal practice. Pros ease of use and tech support when needed. Able to talk to a live person to problem solve Cons unable to note or delete deceased patients or those that have moved away Alternatives considered [RxWorks](https://www.capterra.com/p/10010759/RxWorks/) Reason for choosing RXNT primarily because of live technical support and ese of use Review Source MK Michelle K. business owner/biller Medical Practice Used the software for: 2+ years ### "Krogstad Review" November 2, 2021 4.0 I rank this software very high overall compared to other billing and EHR software systems and the support as well as the chat process is very highly rated Pros The ease of use and the ability to work within the system without having to move from a lot of different screens. Your support staff is awesome and incredibly knowledgeable, I really appreciate that Cons 1\. I think the billing processes are overall good but there is a lag time in processing as the day goes on. 2. posting payments has been slower lately. 3. need to indicate in the EHR what office you are in on the header. 4. please add the date of birth next to the patient on all screens. 5. Customized preferences do not always save as defaults, you have to keep selecting them. An example is the insurance payments screen. The payment amounts are way to the left and I have a customized view and select default but it never saves. When I go back into the screen it has reset. 6. Custom preferences are sometimes overwritten or do not save 7. In billing, if I save a claim from a different location other claims after it also default to that location. 8. Custom reports are difficult to create and are not as easy to create as they should be. Also, the options needed for custom reporting are not always available Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[AdvancedMD Billing Services](https://www.capterra.com/p/90208/AdvancedBilling/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Reason for choosing RXNT We recommend RXNT to many of our provider offices looking for billing and EHR software. We prefer RXNT because the price and ease of use is optimal as well as very intuitive to use for providers. Review Source CD Chris D. Owner Alternative Medicine Used the software for: Less than 6 months ### "Probably the best prescribing EHR there is" February 15, 2025 4.0 RXNT has the back end infrastructure to be a robust healthcare EHR solution. Pros RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions orderly and hassle-free. Cons There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became annoying. Review Source CF Crystal F. Billing Supervisor Hospital & Health Care Used the software for: Less than 6 months ### "Pleasant Experience with RXNT " January 16, 2025 5.0 I've had a great experience with RXNT. If I have a question I can search through topics or I can chat. Pros It is so user-friendly and easy to navigate. If I ever had an issue, I could search for a training deck or chat with someone. Everyone was so friendly and easy to work with. The training was amazing. Cons I think the set up should be more streamlined and easier to complete. Alternatives considered [Cario](https://www.capterra.com/p/191165/Cario/) Reason for choosing RXNT RXNT was more cost-effective than Cario. Review Source GZ Gene Z. Physician Medical Practice Used the software for: 2+ years ### "Cheap, but functional " July 24, 2024 3.0 Pros Customization of the template. The copy of the desired template was submitted and it was implemented by RXNT team Cons Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”. Can not loft template. The EMG TURNS OFF EVERY DAY AT 12.21 am and it has to be restarted. It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info Reason for choosing RXNT It was an emergency after being hacked, we needed something “instantaneous”. The implementation of RXNT was available at the shortest time Review Source Response from RXNT August 14, 2024 Hey Gene, we're sorry to hear that you're having trouble with outages, templates, and autosaving. I'm sure that's been frustrating, but we're here to help! Please reach out to connect@rxnt.com with more details on your current issues or if there's anything else we can help you with. KG Kelsie G. Peer support Alternative Dispute Resolution Used the software for: 1-2 years ### "Very helpful" December 24, 2024 5.0 Very great experience I love how easy and helpful it is. Pros Very easy to navigate and helpful I love the way the system is set up. Cons Nothing I think it is overall a very helpful system and very efficient. Review Source KL Kenneth L. PMHNP Mental Health Care Used the software for: 1-2 years ### "Great Software" August 2, 2024 5.0 It has been great except for 1-2 occasions when it went down and was unusable for a few hours Pros The ability to see when a prescription was sent and delivered successfully. Cons The only Con would be when it goes down it stayed down for a few hours. Review Source KP Kerisha P. APRN Health, Wellness and Fitness Used the software for: Less than 6 months ### "Psychiatric nurse practitioner" August 30, 2024 5.0 My overall experience was very good no issues Pros The platform was very easy to understand. Cons I have not seen any issues see as of yet. Review Source AG Ariel G. Physician Hospital & Health Care Used the software for: 2+ years ### "Great Service and option" July 31, 2024 5.0 Pros Easy to use. This is very important in our practice. Cons Finding certain medications or generics. Sometimes certain medications are difficult to find if isn't a brand or specific Review Source CO Cynthia O. Nurse practitioner Hospital & Health Care Used the software for: Less than 6 months ### "Great Rewview" July 26, 2024 5.0 Pros It is straightforward and easy to understand Cons Can’t think of any right now. I believe the team at RXNT does its best. Review Source JH Julie H. Family Resource Coordinator and Autism Referral Navigator Individual & Family Services Used the software for: 1-2 years ### "RXNT As An FRC" May 31, 2024 4.0 Pros I liked the ease of access to client records Cons Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users. Review Source fR frederick R. Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "E-prescribing " May 20, 2024 5.0 Excellent. No problems Ever and excellent support when rarely needdd Pros Easy to access and very functional. Organized and fast to prescribe and to refill scripts Cons No complaints at all works well with good support Review Source BJ Bayan J. Physician Hospital & Health Care Used the software for: Less than 6 months ### "Easy to use and very few technical issues" May 2, 2024 5.0 Pros Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps. Cons The version I'm using did not connect directly with my electronic health record. Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to check on another screen. Review Source ZS Zaporia S. Nurse Practitioner Hospital & Health Care Used the software for: Less than 6 months ### "RXNT review" June 10, 2024 5.0 Pros Easy, fast and it integrates with my charting system Cons I have not experienced any issues with RXNT Review Source KF Kristin F. Optometrist Medical Practice Used the software for: 2+ years ### "Easy to use" November 5, 2021 4.0 I have had a great experience, I love how easy it is to use and they are constantly improving. Pros I like how easy this program is to use. My favorite feature is integration with my current EMR program. It makes entering and verifying current medications very streamlined. Cons Sometimes I wish it was easier to see if there are new meds for a patient, similar to when medications are discontinued. Reason for choosing RXNT It integrates with my EMR Review Source Talk to a Capterra advisor for free and get results within 15 minutes.