# Page 5 | RXNT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is RXNT the right Electronic Medical Records solution for you? Explore 497 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110018/rxnt/reviews --- RXNT 4.3 (497) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 5 - Reviews of RXNT ## Showing most helpful reviews Showing 101-125 of 497 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Alice L. Physician Assistant Hospital & Health Care Used the software for: 2+ years ### "One of the best software out there" November 19, 2021 5.0 I was never given any training on an just a few forms on how it runs but no one to even go to to learn how to navigate it learning to navigate it was all trial and error but once I learn the system it was very easy to use very user-friendly I love being able to look back and see past Scripps the interactions pop up easily without having to look for an interaction checker Pros Very user friendly. Easy to navigate. Keeps important information in one place. Cons Updates can be a bit difficult to manage at first there are rarely instructions or directions with the new updates it’s a trial and error. Review Source BH Bruce H. Physician Medical Practice Used the software for: 1-2 years ### "Used in a very small practice." January 13, 2024 4.0 For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is not very expensive. Pros The price for this EHR is low which is very helpful since I have a very small practice. Cons Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this. Review Source SM Susan M. Physician Medical Practice Used the software for: 2+ years ### "Excellent source for electronic prescriptions" November 1, 2023 4.0 very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour. Pros the ease and immediate technical support, if needed. Cons none I have no problems with the system. I have not have any issues with the system that were not corrected. Reason for choosing RXNT I never had any problems with this website Review Source iR isabella R. office manger Alternative Medicine Used the software for: 6-12 months ### "RXNT work or not?" February 12, 2024 4.0 Pros was a very good website for making appointments and creating new patients, however it had many errors when it came to sending the forms to new patients, and it was very difficult to continue giving papers to everyone Cons I don't like that it is not easy to use, the first days with this application it is very difficult to adapt, it is very confusing. Review Source SN Sarah N. FNP Hospital & Health Care Used the software for: 2+ years ### "Glitchy, Unreliable with limited customer support for issues" November 16, 2022 3.0 Overall, it is mediocre at best. Customer support is not available, you can certainly email them and get a standard reply back. It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket after ticket n which I was letting them know the system is slow and not functioning well. Down time is terrible, and the fact we did not have paper copy of templates to utilize so when system was down we could continue to see patients was odd to me. Pros There is one worker that is known as Nate, that does my templates and he seems to be direct and honest, which I highly appreciate. Cons They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am still waiting on some changes to templates they are not able to do because of issues with the system. Review Source KJ Kara J. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "RXNT Review" November 30, 2021 4.0 My overall experience with is good. Overall it is a great system and has made sending prescriptions very easy. Pros I really like the ease of finding patients and sending prescriptions. It is user friendly and easy to learn. I also like the up to date database of pharmacies included. I also like how we can check PMP while using . Cons It does seem to run slowly a lot of the time. It also had gone down before and it is critical to the smooth running of our practice as we rely on it to send prescriptions. Review Source James C. Medical Director for Hospice and Palliative Care Hospital & Health Care Used the software for: 2+ years ### "Excellent for hospice and palliative care" November 18, 2021 5.0 Pros E-prescribing is the only feature that I use and it is excellent. It makes EPCS easy and allows my staff to assist me with preparing the prescriptions for my review and authorization. Cons The web interface could be better as well as the process to add and administer users. Review Source UE UTAHNA E. DIRECTOR OF NURSING Hospital & Health Care Used the software for: 6-12 months ### "GREAT PRODUCT." March 28, 2024 5.0 I USE IT DAILY TO ENTER PATIENT PRESCRIPTIONS, COORDINATE WITH MY PHYSICIAN FOR SIGNATURES AND REORDER PRESCRIPTIONS. Pros THE SYSTEM IS EASY TO NAVIGATE THROUGH. Cons SO FAR I HAVE NOT EXPERIENCED ANYTHING THAT HAS GIVEN ME ANY TROUBLE. Review Source LL Leonard L. President Medical Practice Used the software for: 1-2 years ### "Adequate software. Some persistent problems. Very good support. Steep price" November 29, 2021 4.0 It is good to have a record of prescriptions accessible from anywhere. Electronic prescribing software is fairly new and a lot of bugs need to be worked out. Pros I like how an image of the finished prescription is displayed before it is sent. Cons 1\. It loads and operates slowly even on a new computer. 2. It is impossible to delete patients 3. The patient merge feature is complicated and I couldn't get it to work. 4. The pharmacy selection feature doesn't work if you enter the actual address. 5. Sometimes the line for viewing a new prescription is mainly covered. 6. Customer support is responsive and has acknowledged at times that a chronic problem isn't being solved. Reason for choosing RXNT Recommended by professional associations Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Cheaper than previous program Review Source DR Daniel R. Regional Director of Learning and Development Hospital & Health Care Used the software for: 2+ years ### "Dan Rash's RxNT experience" February 14, 2024 5.0 Pros I absolutely love this app, and it has been an integral part in improving our patient care and management/delivery of medications. My favorite part is the integration with our physician team, where the nurse can enter an order for a controlled substance and the doctor can sign electronically in real-time. This is especially helpful for patients with urgent needs who need local pharmacy fills. Cons I don't like how the new setup passwords are only good for a short period of time. This makes the onboarding process a bit difficult. Review Source KF Kelsey F. HR BUSINESS PARTNER Mental Health Care Used the software for: 2+ years ### "Rxnt" November 18, 2021 4.0 Pretty good Pros Easy to use features, staff are helpful Cons Sometimes the system can be slow or preferences are hard to change Review Source RS Roxann S. Owner/administrator Medical Practice Used the software for: 2+ years ### "Out in front in meeting EHR mandates. Great bang for the buck. Great customer service. " November 2, 2021 5.0 Have used this software since 2012 or so, I think that says it all! Pros Excellent customer service, easy to use, comprehensive EHR, staff is responsive to individual needs or difficulties. This company was out in the forefront in the e-prescribing climate. Have been e-prescribing controls lightyears before this was available to majority of physicians in my area because of 's foresight. Truly cutting edge in this very important area of my practice. Cons Minor issues which company addresses and attempts to improve over time to improve over time. Reason for choosing RXNT Cost, ease of use and tremendous response of technical and admin teams. Review Source LR Lina R. Administrative Assistant Mental Health Care Used the software for: 6-12 months ### "E-Rx : Easy to install, easy to use" November 18, 2021 4.0 Our experience has been excellent. Easy to install, easy to use, very good customer service. My Project Coordinator \[SENSITIVE CONTENT\] has been very very responsive and a huge help with big and little issues. She always responds to me. \[SENSITIVE CONTENT\] is the best! Pros Easy to install, easy to use. I am an admin who takes the messages off our Prescription Refill recorded line and enters them to the four doctors' pending Rx lists. I use E-Rx every day and almost all day! There have been a few small glitches, but RxNT has worked quickly to resolve them. Cons As the person who enters prescriptions for multiple MDs, I have run into one issue. I you happen to forget to change the 'writing as' doctor before entering scripts for a particular patient, you cannot change the name and keep the info you have already entered. It's not a big deal for one script, but if you have entered multiple scripts or dose changes or new medications, and then realize you have done so under the wrong doctor, you lose all that info when you change the 'writing as' doctor. I have sent my idea to the development team and hope they are able to change this. Reason for choosing RXNT another of our offices was already using this product Review Source TP Theresa P. owner Medical Practice Used the software for: Less than 6 months ### "wonder why there were no current users! " June 4, 2023 2.0 The best way to describe is the sales team doesnt talk to implementation team and so sales happily tells you everything you want to hear but the implementation team calls you to say "I'm sorry I have to call sales to let them know they were wrong". non stop hurdles in training and ultimately not able to use the product. a waste of time being trained in modules when your templates/patient info/ super bills/fee were not put in because they are short staffed. Pros seems to be up to date with some EHR eatures Cons issues with onboarding and length of time. you would be trained on how to open patient files but ur files were still not updated...trainings were very robotic and if your info wasn't in system they recorded the training so you could go back and train yourself. the purpose was basically to just "check" the box that you were trained whether or not you got anything out of it. reps not always available I go the impression the company is very understaffed. some bait and switches when you sign up so be careful. This is not what I thought and I will look for another company. Reason for choosing RXNT Untruthful sales pitch. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) I never made full switch bec It was weeks and weeks to integrate but my stuff was never uploaded therefore training was a waste of time and not applicable. Review Source BB Brian B. Owner/Provider Hospital & Health Care Used the software for: 2+ years ### "wish there was more support " March 29, 2023 3.0 Like many of the features but they are very glitchy and updates are slow. Pros Online records management and online access Cons Customer service is poor. It's impossible to get help especially if you need it quick. Review Source LL Lynne L. Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "RXNT review" November 29, 2021 4.0 It was difficult to implement last year. We had to speak with several representatives to get both NPs up and running. The instructions in each email did not follow the actual steps required to get started. We also did not receive several emails which delayed use of the program. Pros E-prescribe is what is most liked about the software. Cons It would be nice to have the ability to pend medications without being required to select a provider. We have several providers in the office but no assigned patients. Our MAs would save the providers time by being able to pend the desired medications for patients allowing the NPs to select and approve them. In addition, it would be helpful to quickly see how long the medication has been prescribed (rather than browse through several pages in e-prescribe) as we are in a state that mandates 12 weeks for anorexiant. Review Source TG Tara G. MD Medical Practice Used the software for: 6-12 months ### "Only use for cloud storage" October 31, 2022 3.0 Poor. Implementation was clunky, the templates still are not correct, and customer service has been apathetic at best and generally unresponsive to customer needs. Would not recommend. Looking in to switching, which will be onerous to switch over all chart records - but this is clearly not designed for ease of use and client support. Pros Should - in theory - be easy to use, however, there are many flow problems and steps that make it not entirely user-friendly. It's a glorified Cloud storage solution. Cons Do not expect your needs to be met efficiently or any problems addressed quickly. Customer support has - by far - been an arduous experience using this product. The faxing system is frequently broken or down, thus crippling practice flow. No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another solution for faxing chart records - as we can no longer fax directly from the patient chart. Support does not reply and does not send updates as to when we might expect a resolution, thus leaving the problem in limbo. Reason for choosing RXNT Price; seemed straightforward, but I guess you get what you pay for. Review Source DL Dominic L. Business Manager Hospital & Health Care Used the software for: 2+ years ### "A Wonderful Tool To Help Our Patients and Staff" November 19, 2021 5.0 Pros Ease of use. Multiple features to make our job easier. Cons Only one. It works best with Chrome. I would like to be able to use other browsers. Review Source BL Bette L. Office manager Individual & Family Services Used the software for: 1-2 years ### "RXNT Rocks!" November 27, 2023 5.0 Pros I have not experience any issues while using . I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am reached out to within 24 hours and taken care of. Cons I haven’t had any bad experience with the system. Review Source LB Lorraine B. Psychiatric Mental Health Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "Everyday EHR" February 26, 2024 5.0 Overall, is user-friendly. RXNT makes charting faster and easier. Pros is straightforward and easy to use. I love the wide variety of preset templates. makes my charting a lot easier. Cons Sometimes the site will crash. Too long to load a page Review Source CL Cassandra L. Office Manager Medical Practice Used the software for: 1-2 years ### "Nothing that can't be fixed" November 16, 2020 4.0 Any issues I have had was easily fixed by contacting , and they always followed up to ensure the problem was fixed before they closed a ticket. They are prompt and courteous on handling any issues that may arise. Pros The software is very easy to use and there are minimal glitches in the system. There are many helpful topics that can aid you on your way through the system. I love the way you can actually chat with someone online rather than have to call and wait for hours before someone finally picks up the phone. Cons The only real issue I seem to notice is the way it will duplicate a patients information making the patient have two profiles. If the patient has a profile in the system and this rarely happens, and you try to update their information, it will sometimes duplicate the patient making them have the old information in the system and the new information. Also, it seems as if the patients phone numbers get altered some sort of way without us touching them. Again, this rarely happens. Reason for choosing RXNT was on a trial basis before, but it seemed like a better system and the functions were not as complicated as the previous system that we were working on. Review Source PB Patty B. Hospice Educator Health, Wellness and Fitness Used the software for: 2+ years ### "RXNT used for Hospice" October 9, 2023 4.0 I have been able to profile new Nurses relatively quickly and anytime I call Customer Service, I get a human voice. That makes a real difference to me! Pros I like to e prescribing feature within . This allows our nurses to profile medications so family can pick them up at neighborhood pharmacies. Cons I have had staff nurses report that is hard to get established with, but I feel that is in part to lack of use. Reason for choosing RXNT I was not responsible for final decision to use Review Source AD Amanda D. Practice Manager Mental Health Care Used the software for: 2+ years ### "A guarantee " November 12, 2020 4.0 I think that has everything you could need. The staff is always on board to help if you have any problems. Pros We love how it is easy to use. You can also customize what you would like to see on your screen so you are not overwhelmed. They are always updating with the times. They use a lot of colors but for someone who is color blind, they still make sure everything is in writing, unlike some other users. We love that you can use it anywhere and also offer a phone version so you can be out of the office and still get what you need sone. Cons I do wish that the 3 tabs talked to each other better regarding notes I wish in the insurance option we could add if they have a deductible, co-insurance, and or copay and not just in the EHR option. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing RXNT They are a local business and had the most potential. Review Source GR Gloria R. CSR Medical Practice Used the software for: 2+ years ### "Very easy to navigate " March 25, 2024 5.0 Like previously said the ease of the site and very simple to find any information needed Pros Simplicity and very easy to navigate no issues finding anything Cons I have not ran into to any issues so far Review Source CK Christy K. Patient Care Manager Hospital & Health Care Used the software for: 2+ years ### "Hospice POV" September 22, 2023 5.0 Pros Easy to navigate the app. Easy to find the information needed for medications. Cons Not all medications are in data base. Need formulary medications as well as compound medications. Need to add concentrated medications to data base. 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