# Page 9 | RXNT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is RXNT the right Medical Billing solution for you? Explore 498 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110018/rxnt/reviews

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RXNT

4.3 (498)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 27th, 2026

# Page 9 - Reviews of RXNT

## Showing most helpful reviews

Showing 201-225 of 498 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Mamadou D.  
Medical provider  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Worst EHR run away"

May 29, 2023

1.0

Bad.

Pros

E prescribing for medications. That’s about it.

Cons

They will lock you in a 1 year contract without telling you until you try to cancel. They have the worst EMR. It is very old and not user friendly. You can not customize it. If you reach out, they would tell you that it would take weeks. I waited for 8 weeks and my template was still not made. I emailed them to cancel and they said I’m in a contract. I could not use it for my family practice. My advice: find another one. Don’t be fooled with the 4.3 reviews. That’s the mistake I made.

Review Source

CB

Christy B.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Good ePrescribing Program"

January 26, 2024

5.0

Good.

Pros

Ability to prescribe online.

Cons

Pharmacies are difficult to put in/impossible on the iphone

Review Source

mL

maria L.  
OWNER  
Management Consulting  
Used the software for: 1-2 years

### "Review 11/19/21"

November 19, 2021

5.0

Overall, I am very pleased with RXNT and would highly recommend it to others.

Pros

Ease of use especially with looking up outstanding claims

Cons

The recent change made where one cannot access another window to look at another account or another billing window, i.e. add insurance or do something with practice set up.

Reason for choosing RXNT

Price and product.

Review Source

TC

Tom C.  
Optometrist  
Medical Practice  
Used the software for: 6-12 months

### "Satisfied user."

November 19, 2021

5.0

Pros

Connects directly with Revolution so going from Rev and documenting in Rev is seamless.

Cons

Sometimes the search for the pharmacy is tedious.

Review Source

LB

Lakesa B.  
billing coord  
Hospital & Health Care  
Used the software for: 1-2 years

### "billing coord"

November 18, 2021

2.0

not friendly useful

Pros

mail out monthly statement to the client

Cons

you can't copies of insurance card to the client history

Review Source

SC

Shannon C.  
Nurse Practitioner  
Food Production  
Used the software for: 2+ years

### "Mobile app easier to use than PC version"

November 30, 2021

3.0

Overall, I am able to get prescription processed easily for patients. I would like to see a better user interface.

Pros

The mobile app is spot on as far as ease of use and functionality. The PC version is sometimes a little buggy.

Cons

User interface on PC version seems less updated than mobile app

Review Source

GP

Grace P.  
PMHNP  
Mental Health Care  
Used the software for: Less than 6 months

### "psychiatric nurse practitioner"

March 26, 2024

3.0

It takes longer time to get charting done

Pros

It is pretty easy and simple to navigate.

Cons

The program can't have 2 windows open at the same time.

Review Source

Response from RXNT

May 24, 2024

Hey Grace, sorry to hear that you're having trouble with charting speed and opening multiple windows. I'm sure this can be frustrating, but we're here to help! We'd love to hear more about how we can streamline the charting process so that you don't have to work out of 2 windows at one time. Please reach out to connect@rxnt.com with more details on your current issues or anything else we can help you with!

KM

Kelly M.  
Director of Counseling  
Mental Health Care  
Used the software for: Less than 6 months

### "Limited for counseling/therapy use"

November 18, 2021

3.0

random loss of connection to the platform; unable to create one group note and then individual notes from there

Pros

good demos, responsive customer services

Cons

changing templates requires a ticketing system rather than something customizable on our end; VERY tedious to complete group notes; spelling errors on templates; computer glitches occur daily; unable to assign patients to caseload or programs

Review Source

kM

kashif M.  
PHYSICIAN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Dr."

November 18, 2021

4.0

Very good and positive experience

Pros

Very easy to use, user friendly, no major problems or hiccups during use

Cons

Nothing that I can think of at this time

Review Source

NF

Nakia F.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Office Manager"

November 22, 2021

4.0

Pros

Scheduling very easy. Customer service makes it easy helping me to figure out how to correctly use the system

Cons

I keep kicking us out the system. Its not easy toggling back in forth especially in billing.

Review Source

AR

April R.  
Psychiatrist  
Mental Health Care  
Used the software for: 2+ years

### "The best experience to date! "

July 3, 2017

5.0

My sales representative, Kelsey is the best sales professional I have ever worked with. I've been using the prescribing software for many years and Kelsey has always been responsive in a prompt manner and quickly resolved any problems I experienced.

Pros

The prescribing software is the best I've ever used. The prescribing software is easy to use and very efficient. During the early stages when electronic prescribing became a requirement in my state, my sales representative, Kelsey was instrumental in resolving problems with my token. When my token was not working,, Kelsey quickly made arrangements for another token to be mailed to me. She made sure the process was seamless. Kelsey has always made herself available to answer my questions without having to play phone tag which is what I experienced with other problems vendors.

Cons

I wish the manual for the medical records portion was more detailed. I am still struggling with finding the time to schedule a tutorial but am so satisfied with the prescribing software that I am determined to schedule a tutorial so I can begin using it fit all of my patients. .

Review Source

MO

Mary O.  
Psychiatrist  
Medical Practice  
Used the software for: 1-2 years

### "Review of RXNT"

November 18, 2021

4.0

Overall, it is a fine system.

Pros

E-prescribing is easy. Pre-loaded note templates are easy to use.

Cons

It is glitchy and I feel customer support is slow. There should be a way to real time talk to tech support when the site is not working. I also don’t like that if I click on an open note by a colleague it defaults to my name for signature with no way to change it back.

Review Source

JR

Julli R.  
Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great EHR for this Sole Provider"

January 15, 2024

5.0

Always helpful when I had questions or issues.

Pros

It was the best bang for my buck being a cash only sole provider! Gave me all the tools I needed to run a med spa/hormone therapy clinic.

Cons

The charting can be cumbersome but manageable.

Review Source

MS

Melinda S.  
Office Mgr  
Mental Health Care  
Used the software for: 1-2 years

### "Makes charting easier"

November 5, 2020

5.0

Rxnt so far has been a great experience for our office.

Pros

Our providers say that it is the easiest they have found when it comes to charting progress notes. They love the option of having check boxes.

Cons

More steps for the office girls then what they had with practice fushion, was the only con we had.

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

One of our providers had used Rxnt at another practice and convinced us it was a much easier EHR to use than Practice Fushion.

Review Source

Chad E.  
Optometrist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Efficient and quick"

September 6, 2018

4.0

Pros

It allows not only to pull in medication directly into our EHR, but it can help to decide which medication will and will not be covered.

Cons

It has some difficulty with some insurance plans where you have to lookup by fill data rather than rd.

Review Source

NC

Nate C.  
Director of Operations  
Mental Health Care  
Used the software for: 6-12 months

### "Above Average System with more potential"

November 24, 2021

4.0

Pros

It's great having our billing & EHR together in the same place as well as the scheduling side of things. One login gets you into all three and allows you ease of access.

Cons

Often times the UI is slow and laggy, this is usually the biggest annoyance with the software, but it is not overall a huge issue.

Review Source

JS

Jennifer S.  
Client Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "Good potential but needs work"

November 2, 2021

3.0

the system is flexible but needs to be streamlined and updated

Pros

I love the dashboard and the integrated reporting

Cons

It takes WAAAAY too long to do simple tasks such as updating member ID and resubmitting multiple claims. Reports are frequently inaccurate and secondary claims are frequently held up by "claims not being in balance" from primary insurance payments posting. I have tried to resolve this with support with zero results

Review Source

TW

Terry W.  
CNP  
Mental Health Care  
Used the software for: 1-2 years

### "Electronic Prescribing"

January 5, 2024

5.0

It is a great platform and is user friendly.

Pros

The program is easy to use. The platform is straight forward

Cons

I do not have any cons at this time. I have been happy with RXNT

Review Source

LM

Leslie M.  
Patient Care Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Product"

November 19, 2021

5.0

Pros

It provides fast and easy way for all clinicians involved with patient care to obtain prescriptions.

Cons

When changing the MD, you have to start complete over on the order.

Review Source

NR

Norma R.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great service for our clinicians"

November 18, 2021

5.0

Excellent

Pros

User friendly and our it’s can get meds right away

Cons

Haven’t had any issues with it it seems to work for our clinicians just fine

Reason for choosing RXNT

Get medication on time for out patients

Review Source

LB

Lori B.  
ARNP  
Hospital & Health Care  
Used the software for: 2+ years

### "Ease of RXNT"

November 18, 2021

5.0

Pros

RXNY is so easy to use. I can send of a script in no time and not miss time with family after hours or slow down my day to day work. Easy to access time I last sent in script for patient. I am so thankful for RXNT

Cons

Would like to be able to customize especially for pumps that require a different drug concentration than what is listed

Review Source

RK

Ryan K.  
Optometrist  
Hospital & Health Care  
Used the software for: 2+ years

### "RXNT Review"

November 22, 2021

5.0

Pros

Easily learned and implemented. Very easy to get patients the medications that they need. Customer support is great.

Cons

The software does involve a fair amount of clicking, but it's not really a big deal.

Review Source

AK

Anthony K.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Very good for e prescribing"

February 19, 2024

5.0

Overall has been a very good company with a good product. It is a little on the expensive side.

Pros

Customer service is good. Knowledgable staff.

Cons

Wish they had better after hours support.

Review Source

BJ

Bchara J.  
MD  
Medical Practice  
Used the software for: 1-2 years

### "e-prescribing,"

May 24, 2022

5.0

Good so far,

Pros

Easy to use for e-prescription, software retains the patient's parameter and pharmacy, Web-based,

Cons

Speed is okay, depending on your internet connection and OS,

Review Source

FR

Frank R.  
Medical Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Better than most"

November 19, 2021

4.0

Pros

It is easy to use and intuitive. The interface it is laid out well.

Cons

Customer support is not available 24/7. This is really important for a program that handles patients medications.

Review Source

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