# Access Recruitment CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Access Recruitment CRM Software - reviews, pricing plans, popular comparisons to other Recruiting products and more.

Source: https://www.capterra.com/p/110208/RDB-Pronet

---

# 

 Access Recruitment CRM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Access Recruitment CRM

## What is Access Recruitment CRM?

Access Recruitment CRM Evo is the unified platform designed to help agencies streamline hiring, reduce admin, and grow with confidence. From even the most complex recruitment firms, give your agents the tools to work faster, stay compliant, and deliver a seamless candidate and client experience. With built-in AI, automation and instant insights, you’ll cut time to hire and scale without holding you back. -> Automate repetitive admin so consultants can focus on placements -> Gain instant visibility across your entire recruitment pipeline -> Keep every process compliant and consistent as you grow

## What is Access Recruitment CRM used for?

[Recruiting](https://www.capterra.com/recruiting-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Access Recruitment CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/&name=Access Recruitment CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Access Recruitment CRM

3.4 (10)

VS.

[4.7 (332)](https://www.capterra.com/p/165636/Recruiterflow/reviews/)

Starting Price

£0.01

Per Feature

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (10)

Ease Of Use

4.7 (330)

Value For Money

2.8 (5)

Value For Money

4.7 (290)

Customer Service

3.0 (9)

Customer Service

4.8 (311)

## Access Recruitment CRM alternatives

Highest Rated

[4.9 (464)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (3,280)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,206)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (1,832)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/110208/RDB-Pronet/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Candidate Management

3.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

CRM

3.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Interview Management

3.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Create and track interviews with a reminder system

Onboarding

2.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Resume Parsing

2.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Automates the extraction and analysis of key information from resumes or CVs

Resume Search

2.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Access Recruitment CRM 11 features

Create, manage, and send invoices or bills to customers

Build, track, and maintain relationships with candidates

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create and track interviews with a reminder system

Request a new hire, explain the need, and determine available budget

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Designed to be used by external or 3rd party recruiting or staffing firms

Process used by hiring managers to get more information about a candidate by contacting previous employers

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Online portal through which end users can access the system, manage tasks, or obtain information

Get Advice

We can help you find the software with the features you need.

Features

2.6 (7)

2.6

Based on 7 reviews

## Pricing

Value for money

2.8 (5)

Basic

£0.01

Per Feature,

Value for money

2.8 (5)

2.8

Based on 5 reviews

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## Support, customer service and training options

Customer Service

3.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (9)

3.0

Based on 9 reviews

## User reviews

Overall rating

3.4

Based on 10 reviews

Filter by rating

5(4)

4(1)

3(1)

2(3)

1(1)

Mentioned topic

Sorted by most recent

KN

Katie N.

Director

Staffing and Recruiting

### "Okay product"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

April 17, 2023

It did what it said it would - basic and useful CRM however not as functional as others I have seen

Pros

the system was easy to learn having used other CRM systems before.

Cons

There wasn't much integration into other systems i.e. LinkedIn that other CRM's have. The overall functionality was basic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Ben B.

Director

Staffing and Recruiting

### "Way behind the times "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 30, 2023

Pros

Does the basics. Had used for many years so felt very familiar and was much better before being purchased by The Access Group

Cons

Built on an old legacy system. Has very much shown its age over the last 5 - 8 years. Workflows are long and complex. Since being purchased by Access support has almost disappeared and they tie you in to lengthy contracts that are hard to exit

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sophe B.

Business Development Manager

Staffing and Recruiting

### "Sophie Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 22, 2022

It is ok

Pros

The Reporting information I was able to pull off to assess where i am

Cons

the CV side of things, trying to search candidates CVs was very difficult

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Recruitment Consultant

Staffing and Recruiting

### "Outdated software"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

March 8, 2022

Pros

Very basic, easy to follow interface, due to age

Cons

Very old and outdated bit of software that shows its age at every step.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Anelia K.

Senior Recruitment Consultant

Oil & Energy

### "Functional CRM, but lacks updates and ease of modifications"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 7, 2019

It is a standard CRM, providing a decent amount of features and it is a good starting point if you don't have a CRM. Is it the best on the market? I don't think so.

Pros

It has the essential tools for a recruiter, database, searching, mailshots, notes, etc. It is relatively easy to use.

Cons

There were never updates and modifications (that were promised), no customer support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of department

Information Technology and Services

### "Shocking products, terms of business and customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2019

Awful, don’t even consider changing or using RDB ProNet or using First Choice as a company. Feel free to contact me via Capterra if I can help you make the terrible decision we made.

Pros

The familiarity if you’ve previously used RDB ProNet.

Cons

Customer Service: 0/10. If you ever have an issue such as down time or system issues you are passed from one person to another, with no definitive answer on when the issue will be fixed. Their customer service team are rude, uninterested and do not follow up with you, even when agreed. Account Management: Liars, you get told one thing, then 2 days later they tell you something completely different, again Account Managers take 2 weeks to respond to emails, never return calls and just are uninterested in providing you with a basic level of customer experience, let alone a high level. Our Account Manager in particular is shockingly bad and rude. Service: Probably the worst of all. DO NOT USE THEIR VIRTUAL OFFICE SOLUTION. If you ever want to do work uninterrupted then do not for a second even think their virtual office will provide you with what you need. I’m talking crashes multiple times a day, 3/4 second lags between opening emails, web pages not loading. Their database is out of date, clunky, no MI or reporting. The new version looks good but consider something like Bullhorn that has been around for a while that has advanced features like LinkedIn interaction. Their normal version Has the look and feel of a a 1990’s NHS system. Pricing: Well that depends on who you are, they are considerably more expensive than other solutions, which I personally wouldn’t mind but consider the bad customer service, a rude account manager and awful product and you have an issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rob S.

IT Manager

Information Technology and Services

### "Used for over 12 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 14, 2018

Very good overall, some of the expensive add-on products haven't been as useful as we originally hoped but the core RDB ProNet product works very well. We are hoping to move to the browser version in the next 1-2 years which will give the database a new lease of life whilst maintaining all of the records we have built up over 12 years.

Pros

Our company have been using RDB for over 12 years and in my 10 years managing it we have seen a lot of changes! RDB is easy to use as a whole, you have the option to customise the look & feel as well as being able to hide fields that you do not use. The document templates are great for streamlining workflow processes too, with the ability to add numerous "merge fields" from client, candidate and job records, The support team are quick to respond in most cases too.

Cons

Lack of in-built reporting. We have tried their "Insight" solution which worked OK at the time but was clunky to configure and building a new dashboard would take days. We have since moved our reporting to Microsoft Power BI which is absolutely incredible. The fact that RDB is SQL-based means that we can report on any aspect of the database, the result is a set of custom dashboards that we use for high-level MI, revenue tracking, placement source tracking, calls and KPI reporting, etc. The fact that it's still a desktop application is a bit of a shame in this day & age with consultants having 30-40 windows open at times, no easy way to move to browser version without paying for expensive hosting solution & losing access to ALL custom analytics. We would also like a GUI utility to be able to import data from Excel into RDB. More and more support calls/requests are deemed to be "custom development" work at a very high cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Stephen B.

Director

### "We have been using RDB Pro Net for almost 10 years and we couldn't be happier. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 5, 2015

Prior to launching Purosearch we looked at a number of suppliers and we decided that to go with RDB Pro Net, because in our opinion the product looked the most impressive and the team at Firstchoice Software were the most attentive. The innovation and functionality of the product is superb, and combined with the reporting tools available I can't imagine another product coming anywhere near. Over the years Firstchoice Software have become our most important business partner and we are still delighted with the choice we made back in 2006!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Marc K.

MD

### "15 year relationship"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 2, 2015

I have used RDB for 15 years now starting as a sole user working from home to now having 75 staff across offices from London to Birmingham. As my company has grown , so has theirs but the strength of the relationship at Board Level as well as at day to day support level has always remained the same. It is a great package, constantly evolving and one that i would highly recommend to others in the industry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Mark N.

Director

### "Fairly easy to use for basic tasks, but anything else will cost you!"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 26, 2015

I've been using the system for 4-5 months and it is fairly simple to use, although if you are doing multiple tasks you end up with lots of seperate boxes open which can get confising. When you speak to support about something they will often refer you to their developers for 'additional work' that requires extra payment. This includes simple things you would expect from any CRM like being able to add a logo to invoices (why this needs bespoke coding I do not know as surely every client needs it!?) and importing data from excel into the system. If you want to use these, make sure you get EVERYTHING in writing that you want from the system before starting as you will pay handsomely for anything else. I'm not the only one to experience this. You are also not allowed to contact the support line unless you have been on their training course, which costs about £400 per person for the day so factor this cost in. Note: The remote desktop version is slow and it will not allow you to use Google Chrome (the worlds most popular browser) which hindered many apps I use to automate processes, slowing down my day. Go with the desktop version if you want to use Chrome. To summerise, would I recommend it?... Probably not to anyone starting out as your start up capital will take a big hit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110208/RDB-Pronet/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)