Who Uses This Software?

Companies of all sizes, from individuals to Fortune 500. Free for lists of up to 2,000 subscribers.


Average Ratings

3703 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MailChimp
  • www.mailchimp.com
  • Founded 2001
  • United States

About MailChimp

MailChimp is the world's largest marketing automation platform. Millions of customers, from small e-commerce shops to big online retailers, use MailChimp to express themselves to the world.


MailChimp Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor
  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

MailChimp Reviews Recently Reviewed!


Capterra-loader

Great concept but not a great company.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Liked how MailChimp have affordable plans so if we ended up not liking the product we wouldn't be losing much. Lots of third-party integration which is needed for our department

Cons: I really wished the reports would refresh automatically. the Customer Support is really bad with MailChimp. We have had our accounts was suddenly blocked twiced with no warning.

Free plan is great

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They have a free plan where you get a lot of the funcionality, there's a lot of documentation for how to do things.

Cons: The usability coul be improve, if you want to make campaigns over 2000 contacts you should neccesary pay to do that,

Steady and reliable email marketing tool

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Mailchimp is a steady and reliable email marketing tool. A bonus is that it will integrate with Wordpress. The templates are easy to work with.

Cons: Even though the templates are easy to work with, they can be difficult to customize beyond the basics.

Mailchimp is a most have tool for email marketing

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Mailchimp is my main tool for the email marketing of my company, it certainly is a powerful tool to create great email campaigns and follow their effectiveness

Cons: It's a bit hard to get used to the tool at first, a bit complex software at first sight but you just have to get used to it

Overall: Mailchimp is my main tool for the creation and delivery of the email campaigns for my company

Good email marketing tool

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: MailChimp comes in handy in multiple ways and purposes. It simplifies sending email campings to your customers and support reliable dialogue with them.

Cons: Excellent tool for small and medium-size companies because the Free plan covers most needs. A bit limited set of premade sections.

Found it confusing

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: It's easy to ge an account. Not sure I have much more good to say about it, The integrations with other apps seem to work well.

Cons: I found it confusing to navigate and set up my campaigns. Whereas other systems I tested I found that I could navigate the site rather intuitively, with Mailchimp I had to constantly look up different lessons and futz with it. In the end I switched to another system after giving it a year or testing.

Capterra-loader

I've been using MailChimp desktop and just started using the phone app this week.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to upload and use my own images.

Tutorials are detailed and give all the steps in an easy to follow sequence.

Love segments and groups for sorting and targeting subscribers.

They have great GDPR resources and have built in some *drop in*resources for setting up campaigns in compliance with GDPR.

Cons: I'm figuring out most of the shortcuts. MailChimp is a robust piece of software so my learning curve was slower than I like.

Capterra-loader

Well integrated platform, the designer for emails is really dated.

May 13, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the ability to have multiple lists, A/B testing, the integrations with other platforms (eventbrite, CoSchedule to name a few). The interface (for the most part) is intuitive. Great templates for campaigns.

Cons: The user interface for editing text really stinks. It's horrible, just horrible. It feels like it's been out of place for about 15 years and needs a serious reboot.

I use MailChimp with all my clients

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to setup and maintain mailing lists. Easy to make beautiful templates. The new campaigns feature is killer.

Cons: No complaints here. It's even free for up to 2500 emails. And you can mabage several accounts from one main account.

Very versatile and user friendly!

May 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I think the vast number of ways to customize sections of an email. It's a lot easier to use than other web based email programs. I also love all of the preview modes before sending.

Cons: Sometimes the formatting gets a little bit messed up and is difficult to fix. But generally, no complaints!

The best email marketing software on the market

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most is that you get up to 2000 subscribers for free.

I also love how intuitive the software is when I am creating a campaign, how easy it is to import a list of subscribers, and I really like the new landing page creator.

Cons: If you want to do anything very custom you need to be a web developer or know one.

The landing page creator is lacking some options in the way of customization, but it is a good start.

On of the leaders in email marketing

May 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: One of the best known software for email marketing out there. A very good WYSYWIG editor is a key feature for me.

Cons: It gets very expensive every 500 new leads above free 2000 limit. I don't like such pricing strategy.

MailChimp Email Marketing

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Excellent software

Pros: MailChimp is a super easy to use, teach yourself, email marketing platform which saves donor and contact names and schedules when and who you want to address. For young and small organizations it is an excellent software and a great step toward creating a database.

Cons: While MailChimp is free for up to I believe 12,000 emails a month and 2000 contacts it doesn't have all the bells and whistles that software like Constant Contact might provide. It is however an excellent first step into the email marketing for any young business or non-profit.

Easiest way to do email marketing

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mailchimp id very easy to use, helps us get in touch and stay connected to our patients, and send them reminders in bulk which is a huge timesaver.

Cons: We don¿t really understand how segments and groups work, and it¿s a little confusing. The email builder is also very outdated.

Great for Beginners

May 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, functionality is sound, great list capturing and great for someone just starting in email marketing. Encourage this for small businesses.

Cons: Customer service is poor -- I had a terrible experience trying to get someone on the phone to talk with me.

Not such a great email marketing service provider with possible limitations!

May 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is an easy to use platform for email marketing and offers superior customization options than other similar applications. It has built in google analytics and integrates with Facebook, WordPress, and other social media sites. Multiple accounts can be accessed at a time. The API is very straightforward. It's easy to sync data from various services. They provide a variety of templates, and the features are easy to understand. It gives free subscriptions till 2000 mails. This application also helps you in can checking the efficiency of your campaigns.

Cons: Evernote is cost effective for companies which have a smaller customer base, but as this grows, it's not a cost-effective option. They update, or their interfaces get changed regularly, but learning these new features and getting used to the same takes time. Limited facility to personalize. Refreshing files lags sometimes.

Simple Software for marketing campaign

May 12, 2018
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: This software is completelly web-based and users can access it from anywhere. You can prepare campaign simple from coffe-shop :-).

Cons: MailChimp is not integrated with companies ERP or CRM, no simple way how to get real outputs from campaign.

Good email marketing tool

May 12, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: A very feature rich email marketing tool, which allows us to create decent looking marketing emails, automates our email campaigns and ads campaigns on multiple social media platforms, etc.

Cons: The template editing is slightly laggy sometimes which causes a little bit of frustration when some edited elements are not reflected immediately.

Mail chimp is amazing for sending out emails to our clients.

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use in sending out an email, it is fast and efficient. The interface is slick and easy to navigate.

Cons: There really aren't many cons to the software. It took some time to learn, but now that I know it it is very simple.

Capterra-loader

It takes your mail marketing campaings to a whole new professional level

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The very best of this software is the posibility to perform a mass mailing campaign succeed. It is a great tool to measure the efectiveness of any campaign so as to clean email databases after getting the statistics it offers

Cons: The high cost is a real con. The interphase could make it better, after a few hours working on it, you can get tired of its native palette

Overall: It improved my marketing plans, delivering mails without being sent to junk or spam, so as the capability to send over 5.000 in just a few minutes

I used mail champ for email campaigns for our start up business

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: MailChimp allows you to create very professional looking emails with very little expertise and effort. Allows you to manage a large list of emails. It gives recipients option to unsubscribe very easily with very little frustration.

Cons: Sometimes the email design doesn't look the same in every recipient's inbox as it does when you create it on the mail champ website. Often we would have to send our self test emails to make sure the results are what we wanted them to be

Great to use!!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: You get whay you pay for. It has lots of features that are easy to use and implement. It does what it says and it's great to use!

Cons: I think the price could be a little better. You get what you pay for as I stated in the pro. But there could be some better things worked on with the slower reactions.

Our Lead/Customer Experience software

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It captures contacts from events we speak at as well as from our landing pages. We send weekly emails and it's been easy to use from our devices as well as computers.

Cons: That when using the ipad app that it won't let it pick the best time to send the emails. Would also like an easier way to segment groups. it's not intuitive, but getting better.

Cutting edge technology that allows a novice to create emails quickly using their helpful dashboard

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like their slogan "Send Better E-mail" because you want everyone to open up their e-mail. They give you tips how to create non-spammy looking subject lines. They concentrate on fighting spam.

Cons: I would like that their customer service would be available not only during business hours EST, but 24/7.

I use this program once every month for setting up a letter that gets sent out to a list of people

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It seems fairly simple to use in comparison to a mail merge document in Word and Excel. I have not used other software like Mail Chimp before.

Cons: It takes a bit to get used to which tab I need to click on: Campaign vs. Lists vs. Reports, etc. Since I only use it once a month it is hard to remember where to go when navigating.

Pretty good email marketing software for novice users, but not enough for professionals

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the most about this software that it's pretty straightforward for novice users. Lots of cool features for low price.

Cons: I didn't like the fact that I cannot customize or replace confirmation email (opt-in) template. That's why I run all my campaigns with ActiveCampaign now.

Have used MailChimp in the past for email blasts

May 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Definitely simplifies the process for sending out mass marketing email blasts - has some helpful templates as well.

Cons: Still a pretty manual process to add all the various addresses for the blasts - would be better if had a direct integration to pull that data.

Good but not the best

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to start campaigns and schedule follow ups for marketing efforts. Definitely a good tool for email blasts.

Cons: can be a bit cumbersome when used for sales campaigns. I wish that there were quick options to automate pipeline follow ups

Capterra-loader

Mailchimp is the gold standard for emailing lists

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This makes it easy to manage lists and also comes with a lot of well designed templates for promoting your projects.

Cons: I wish that copying emails was easier for managing multiple lists and sending the same copy to multiple lists.

Overall: Daily emails to over 100k subscribers, always reliable.

Cool new mobile functionality

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the recent improvements on the mobile platform - allowing you to create and send out campaigns from your phone. The dashboard is very intuitive and makes it easy to create a marketing campaign in no time.

Cons: Price has been the main concern for us - there are other options for a lot less upfront investment out there.

Capterra-loader

Easy to start for first time marketing tool users

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Robust and nicely crafted Templates comes really handy, Its Free plan is no risk experiment for small business users

Cons: A lot of features and functionality sometime becomes overwhelming for new users, especially in marketing background

Great that they have templates that are easy to customise

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the choice of templates and that its free to a certain extent. Once i figured out how to customize it was great

Cons: I found it a bit of a faff and slightly long winded to set up but that may have been more user than the software

Our go to option for mailing lists

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Can't go wrong with MailChimp, especially if you are a small to midsized business. I like how functional and useful their free application is. It is fairly easy to use, once you get the hang of it, it makes email campaigns much more efficient. I also appreciate the detailed reporting that is provided by the software. The drag and drop editor makes editing less technical and confusing.

Cons: The templates seem a bit limited, and the layouts could use some added functionality. It is also a bit costly if you decide to upgrade from your free plan for a higher subscription limit.

Overall: This software makes creating email campaigns and tracking the results of such a campaign much less exhausting, adding value through efficiency.

Capterra-loader

Great tool to have!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to collect info from prospective clients at trade shows or events. I personally use it to announce upcoming events to my clients and monthly promotions. Clients state that they look forward to my emails.

Cons: Just like a few other software, and depending on the clients email provider...sometimes the emails go directly to spam folder, but not a big issue.

I've used this to send email blasts to clients.

May 10, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The templates look professional, which is really great. Customer support is also helpful in figuring things out!

Cons: Designing anything in a newsletter that's not in a template isn't very easy to do. I had to contact support.

We have used this software for newsletters.

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This software helps manage mailings and is fairly easy to use. There are other applications I prefer, however.

Cons: For what it costs I don't really think it is worth the money. There are other cheaper or free ways to accomplish the same goal.

One of the better e-mail marketing platforms available

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If your business model requires e-mail marketing, this product is worth investing into.

Pros: They offer options for high volume clients as well as clients with lower volume. The services ranges from free to pay as you go. Fantastic interface, clean and easy to use. Their reporting is also great, tells you anything and everything you want to know about your clients and marketing. Automatic response is strong.

Cons: It can get a little bit pricey for high volume service. Could add some more advanced automation options.

A Very Reliable Communications System

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Many of our Graduate-level colleges use MailChimp very extensively. While I support Undergraduate admissions, I work closely with our Graduate Systems Specialist, so I've gotten to see and hear about MailChimp. From what I've seen and heard, it is a very reliable system that is intuitive and easy to use.

In fact, we recently obtained a new CRM tool that has communications and marketing tools built-in, but the Grad colleges continue to prefer MailChimp. That is very reflective of the quality and reliability of MailChimp.

Cons: I can't say I've heard very much negative about MailChimp. If anything, I have heard that our staff would like to have MailChimp integration with different types of software, such as SalesForce. Other than that, it's been pretty smooth sailing from my understanding.

Capterra-loader

Much Better Alternatives

May 10, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The software is extremely affordable in terms of marketing automation, or email automation. However, if you have the money, there are much better alternatives. Once you figure out the template, emails go out quickly, are easy to schedule and provide some reporting metrics.

Cons: The template design process is clunky and difficult to use. If you aren't a designer, you will struggle. If you are a designer, you will be frustrated that you are forced to stay within a template box. Metrics provided are limited, however for the cost, you can't expect more.

This system is outstanding!

May 10, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My company has 2 websites, we have been using Mailchimp for half a year.
At first it was not easy for us, there were a lot of options and we got in a lot of trouble, but when we found the way, this system is outstanding!

Cons: For new users like us, the system was very complicated.
We turned to their support, and they were very kind and helpful to us.

Overall: The system automatically sends emails, certificates to an automatic distribution list, all we have left is to write the content.
perfect!

Capterra-loader

Helps you start your marketing

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Is a very easy and fast tool to learn to use, if you have a small business it is perfect to start doing email marketing and improve your sales

Cons: Is a great platform, very useful for your business and so far I have not encountered any major problems, the only thing that needs to be improved is the update of the reports

Capterra-loader

MailChimp is the best newsletter service out there.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: MailChimp makes it very simple for a startup with a small budget to reach customers, prospects, and more!

Cons: None to speak of. The needs that we have had for MailChimp were minimal and they exceed our expectations.

Great tool for smaller businesses and awesome company story!

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super simple to setup, even if you know nothing about email marketing. I highly recommend using MailChimp if you are just getting started with email marketing. The templates are very easy to use. It is free to get going, but i do recommend paying a bit to get some credit in order to be able to remove the watermark on the bottom of the emails. This company never really took on funding and bootstrapped their way to an awesome product!

Cons: As i mentioned, i don't like the mailchimp watermark on the bottom of the email, it makes it look like its spam or a mass email. But you can pay a modest amount and have it look more personalized.

Good

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Mailchimp is a really good service to send email. It's a recognized service and I recommend it if you're planning on sending marketing emails for your business

Cons: The main issue I have with Mailchimp is the integration with Salesforce which is poor. Other mail services have better integrations.

Capterra-loader

The best email marketing tool in the biz

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Setting up newsletters and campaigns is super easy with MailChimp. Plus, they are moving beyond email marketing and into landing pages and Facebook adds. It's a powerful marketing tool altogether.

Cons: MailChimp isn't the cheapest email marketing software out there. The sliding pay scale based on contacts can easily run away on you.

Overall: Easy Email Marketing. Easy Facebook Marketing.

Best email marketing tool out there!

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Our team loved the simplicity of MailChimp. Everything from email creation to editing, sending, and third-party integrations were excellent.

Cons: The pricing could be improved as an agency that is just starting out may struggle to afford this product at scale.

One of the top email marketing tools out there.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super simple to use- they guides are really good. And pretty much free until you hit a threshold, which is great. I've had no problems, really love this tool!

Cons: It's a little tough to get an actual customer support representative on the line, but again, they've done a great job with written guides and FAQs.

Very easy to use with professional results

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a very easy to use system for distributing email communications. We switched to this software after using another similar one for a few years. The price point is great because we are only charged based on the number of email addresses we send to. So for our clients, we can keep costs low and still offer a professional email service.

Cons: The only thing that I feel is a small disadvantage is the speed to finalize and schedule an email. It seems that the larger your distribution list, the longer it takes to upload. But this is a small complaint, nothing that would prevent me from using it again.

We use MailChimp for all of our Email Marketing

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy and elegant interface that results in simple and well-designed emails. Easy to use and enough features to create successful email campaigns. Pay per use option!

Cons: Though templates are well-designed, would always be nice to have more creative control over the aesthetics of the emails - a little more customization.

Makes you look like you spend a lot of marketing

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So simple to use and manage different lists of contacts. I can design amazingly professional looking blasts with this. You would never know the marketing department is just one person, me!

Cons: We have had some issues with contact lists in the pasts not updating properly when we remove someone.

Overall: It makes our company look so much bigger than we are. So professional!

SO SIMPLE!

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailchimp is SO SIMPLE. It is user-friendly, design-ready and dummy-proof. I had never used anything like it before and I started sending out beautifully designed (thanks to a template) mailings within an hour.

Cons: I wish there was a little more customer service. If by any chance, you do run into difficulty, you can always search their help section. It has ALMOST every answer you could ever need.

Why bother with any others?

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This service continually gets better and better. Easy for clients without much knowledge of email marketing to navigate, and really easy for us to manage their campaigns within!

Cons: I wish there were more flexibility in the general template design to switch between one, two, and three column layouts.

Overall: Easy email campaign management!

I used it once and it was a really good and helpful

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The mailchimp is very useful for setting up the surveys and other questionnaire. It can also be sent to multiple emails.

Cons: Frankly I do not recall any cons about the maichimp software. I guess one thing can be the features that it tends to provide for free.

Capterra-loader

Beautiful emails, a bit of a learning curve, overall the best option for bulk HTML emails

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you have a hang of how to work with the design interface, and have your brand's styles set up, it's a breeze to create engaging email content. We're impressed with the flexibility on adding media, and love the option to store PDFs inside Mailchimp and link to them in the email rather than have to attach the files.

Cons: It definitely has a learning curve--it's not too intuitive to be able to design your first email, and it makes sense to have a skilled graphic designer create a template for your brand.

Overall: Once the templates are established, anyone on the team can create emails fairly simply, which gives us a lot of flexibility for our team and for our clients.

Did exactly what I wanted it to do!

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I loved the fact that I could create a marketing email within a matter of minutes, include a massive email list and then track the email once they were out. I was able to keep up with unsubscribes, opens and clicks, all pertinent factors in my email marketing maintenance.

Cons: I loved most everything about this service. I didn't see much I didn't like EXCEPT when it came to trying to organize my contact list. That seemed a little bit more complicated than it had to be.

Capterra-loader

Pretty Good for Use

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It is simple for the most part and easy to use. New learners it is not hard to teach and you can understand it pretty quickly.

Cons: Sometimes it can be confusing when using more of the advanced tools and options, but overall pretty good

Overall enjoy mail chimp

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: This is an easy to use straightforward product. Very simple to navigate. Also great customer service should you need to get ahold of someone .

Cons: I haven't come across too many things I don't like about MailChimp. I was having technical issues but customer service was a super big help to me

Great for simple email campaigns. Gets a little clunky for multi-step drip campaigns and automation.

May 10, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Really easy to get going. Integrations with everything. Great templates for basic email. If you are looking to start doing one-off email campaigns to your customers, I don't think there's an easier solution. And their support is great.

Cons: The more you use it, the complicated it seems to get. List segmenting gets dizzying (and it's a must so you don't get double-counted on contacts). Automations and drip campaigns are possible, but the interface is clunky.

So helpful to growing my subscribers list and creating and managing newsletters.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really easy to use, create newsletters and provides data on our list and newsletter results which you can use to help improve. There's also so much access to learn new ways to grow subscribers list and keep them organized.

Cons: Honestly, I haven't come across any cons yet. I've been using it for 3 years both for my personal blog and as a marketing consultant for brands I work with and love it.

We use to create and send marketing emails.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the templates and ability to build emails that look good. Ease of use is definitely a plus, we have worked with other programs that are extremely difficult to use.

Cons: Seems extremely sensitive to lists - always get flagged for spam when we add too many contacts at one time.

Overall: Ease of creating and sending email marketing to our top sales leads. We tend to receive a lot of business this way.

MailChimp is an awesome email platform for teams of any size

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works straight out of the box! The UX is so easy to work with and once you have everything set up, you can just... go! But seriously - the UX makes making well-designed emails so easy. We use it with a Magento 1 installation.

Cons: The Magento plugin is pretty basic and a tad bit buggy on initial setup. Also, integrations with other tools (Wufoo, for example) aren't as dynamic as you'd expect - it won't create new lists for you based on changes to the integration, more like a one-to-one connection, which is kind of disappointing.

Overall: Easy-to-work with email management

Started using it but stopped

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I liked the idea of what mailchimp could do so I added into my wordpress addon for my website. It seemed easy to use

Cons: Once I installed it, I could not get it to work and eventually gave up. There are too many other options out there are streamlined and easy, this just wasn't. I hope they have made it easier

Easy to use, quick to get information out

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that you can make a well designed, professional email and have it sent out easily. I like that you can see who is reviewing the mail.

Cons: I do not like that it is limited in design and was difficult to manually put each email in that I'd like it to send to, when getting set up.

This software provides a wonderful simple interface to create your mail marketing as efficiently as possible.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has an excellent interface to create your advertising campaign where you can customize or plan the time that mail marketing will come out to reach the customers you need

Cons: It is a very good tool in terms of the campaign design that you want to make it reach customers but it makes it difficult to integrate advertising.

Mailchimp: Robust and Smart Marketing Tool

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very well document. It has also great API structure. Also mandrill is a great built-in marketing automation tool.

Cons: Cost is a bit problem if you are large-scale company. Also sometimes customer support is not good. They only refer documentation.

We use MailChimp for our email marketing and gathering of an audience. Its an application we trust.

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use MailChimp to store subscriber emails and its so easy to embed the subscribe feature into your website. We also like that we can create a campaign and send it to a vast number of users. MailChimp is the only email marketing tool we trust to store our email list and its used throughout the world by well known companies.

Cons: We dont see any cons with MailChimp other than the price. its very limited on the amount of subscribers you obtain and the number of sends. So you will need to identify the number of your audience you want to target and send campaigns to. other than that i am really happy with the software

Overall: MailChimp is a really good email marketing tool. i recommend it to any company that want to market their business

Good software for marketing

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Create your landing page and start email marketing,i like its automation feature like auto post on social media.Sleep relax just schedule email. Very good reports.

Cons: Pricing is high as compare to other software.They should offer some discount when placed order based on quantity.

Easy to get up and go

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The contact import process was smooth, and the email builder and editor is easy and intuitive. Very happy with the software!

Cons: There is a lot of depth to the site that is hard to navigate at times. It doesn't get in the way in the regular everyday stuff.

Easy to use, and great value!

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Great product, I use the free plan love how many emails I can send out and the large amount if subscribers I can add. It's also fabulous to have the app on my phone!

Cons: I guess the paid plan offers a bit more options, it would be great to have the autoresponder option to use on my mailings.

Set up your own email marketing campaigns with ease!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface is very simple. Quick learning curve. The ability to schedule and design emails in one location has been a great asset for our team.

Cons: It takes a long time to setup email campaigns for people not familiar with email marketing. There are some limitations on how emails can be designed which can be frustrating at times.

Mailchimp gets my emails noticed

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The newest updates for Mailchimp have made my use of it easy and strong. It makes my daily list of people easier to connect with.

Cons: too many options can be troublesome, but the largest problem I have had is using the time or sending function wrong. Usually is has to do with changing AM and PM in the time.

Capterra-loader

Mailchimp is a great tool for sending flyers, campaigns and surveys

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They have so many formats and back grounds. You can upload your own photos or use stock and set timed delays. Reporting after you send a campaign is very useful .

Cons: As a small company with a large email base, it gets costly sending/upgrading for the amount of emails to send to. We found if you send over multiple days you can avoid some of the fees.

Fantastic software! A little expensive for small businesses but great templates.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best templates, it's easy to use. Customer service is also great and it connects well with shopify.

Cons: Too expensive for small businesses with big customer lists.... I wish the pricing structure was more fair.

Overall: Great for startups!

Capterra-loader

excellent for marketing campaigns

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: allows you to create different contact lists and segment them according to the campaign through which you have captured it, the business for which you have captured it or almost any other segmentation criteria such as the purchase activity

Cons: It does not allow you to create follow-up messages to your contacts, you can not send automatic messages. These messages are of vital importance in an email marketing campaign because they allow to strengthen the relationships with the subscriber at specific times

MailChimp is a complete email marketing solution

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am using MailChimp since 2016 and since then I saw a huge increase in the features set and app development. There is a slick user interface which is well organized and compact. There is an automation feature comes with pre-build templates. MailChimp has everything I need for my email marketing campaign.

Cons: Sometimes some of my emails get at the spam folder of my customers which is not the best way to communicate. It will be nice if you can recognize your 100% reputation rate customers and allow them to use your hottest IPs for email delivery

The leading mail service provider in the industry

May 09, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It provides many options to make email marketing for the industries. We can reach out to our clients without being marked as junk and a worthy platform of its price.

Cons: It restricts its users so much that it become impossible for a new comer to go along. A simple mistakes costs suspension of the account. Moreover they never listen to you. They need to be a bit flexible with its clients.

Capterra-loader

The best for email marketing

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Undoubtedly, it is your ability to analyze the users the best of this tool offers statistics such as clicks on the links, messages read, bounces, the growth of your audience or the behavior of your contacts

Cons: However, in the free version that is the one that I use there are many functions that can not be performed and in some cases they can be very useful to understand how the campaigns are working.

Email marketing startup no 1 choice

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Free usage up to 2000 email subscribers as the first bulk of collected emails. Excellent possibility to decide and control behavior like 2step opt in or not. Top notch compared to competitors who do not offer this option as a choice when starting up your email marketing.

Cons: A bit dull user interface. Not always intuitive to find necessary objects. Once learned it is ok but as mentioned not intuitive (Example is API code also in different place if you want the HTML version.)

Newsletter builder classic

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Absolutely integrated with maybe all websites builder. From few months ago included landing pages builder. Its a software perfect to begin and learn because has a free plan with a big scope features.

Cons: The way between free plan and paid plan is a little big shock. I think it would be a paid plan between the currently free plan and fist paid plan.

Clean and sleek interface, in an affordable package that offers everything anyone could want.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There's lot of alternatives that offer extremely complex methods for tracking and moving customers. While that's great, it often leaves business owners completely over their heads, with even less functionality available to them than something like Mailchimp. I love the simplicity for myself and recommend it for nearly anyone I've ever consulted with who owns a single-person online small business.

Cons: At larger scales, with more tech-savvy team members, the landscape opens up quite a bit for alternatives. At these higher scales, there's merit in wanting to switch. Until then, this is one of the most ideal solutions.

Very steady and reliable product. Competitive and customer service is professional

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mailchimp is very easy to get started. Has great interface with Wordpress and well thought out autoresponder system

Cons: Mailchimp seems to lean towards double opt in members. Not a bad thing but becomes an issue when importing a list.

Could do better

May 09, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It looks like it is easy to use but in fact it is not - it is quite clunky. It is fast and looks good and integrates well with other apps but that's about it

Cons: It is so difficult to design content. Images are difficult to resize etc. Really clunky design tool

Easy & User Friendly Marketing Tool

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailChimp is so easy to use, and its features are very user friendly it doesn't take hours to master.

Cons: There is nothing really bad about MailChimp, I even recommend this App to my clients whenever they asked for a suggestion.

Mailchimp is a great tool for basic to complex email needs.

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I have used mailchimp at my current business and several previous businesses to create crafty and clever email blasts and campaigns. We mostly liked their simple interface when it came to designing these emails.

Cons: I think the biggest thing at the times we would use mailchimp would be the lack of templated options that can be chosen from the library.

Used Mail chimp to Send Mass Emails

May 09, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that it gave me the ability to send mass emails directly from contacts and groups in Salesforce.

Cons: This software was not user friendly. It took a lot of playing around to figure out how to nail it. It coul be laid out much nice to help guide the user.

Overall: Mass emails from Salesforce!

Excellent product, works well simple to use

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great summaries of mails incoming and outgoing, simple to use the search function and have not had many issues

Cons: If a mail has failed to send for some reason it cannot be resent from mailchimp and mails that can be resent will not include attachements

Capterra-loader

UX/UI is spot on

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use, we love the interface and reporting. The cost per month is reasonable too. We can't think of anything wrong with the platform.

Cons: The fact that we have to access Mandrill from the MailChimp dashboard drives me crazy. That is all I can think of.

Is the best email marketing service provider. It offers everything I need.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the most is that it helps me share email and advertising campaigns with clients and other stakeholders. Marketing focuses on healthy list management practices, beautifully designed campaigns and powerful data analysis.

Cons: Honestly the only thing I do not like is the design of the brand, but when using this tool it seemed fantastic, I have reduced my marketing and advertising expenses.

Overall: Among the ones I like the most are: Task roadmap, the configuration of your account, create a list, customize the subscription form, create a campaign, and see my campaign reports.

Great mail marketing tool

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use
Clear navigation
Great templates editor
Drag and drop option is very useful
Good reporting and analysis, which also shows good delivery rates

Cons: Customer services could be better
The usability of email automation is confusing and isn't working properly

Affordable Marketing for Small Businesses

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is an incredible program for small business budgets. They offer pay-as-you-go service, but even the free version of MailChimp offers plenty of monthly emails for our accounting firm. We especially like that we can create marketing campaigns designed especially for mobile users (Apple or Android).

Cons: Honestly, I have none. It is hard to imagine another program that could maintain this price point without constantly prompting users to buy stuff.

Overall: Email marketing made easy. I believe it has brought new business to our company.

MailChimp is another reliable email provider

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you are doing anything with email marketing and lead generation, you will find MailChimp is perfect. There are plenty of email solution providers out there and MailChimp definitely rates amongst the best. Simply pick one and see which works best for you.

Cons: Pricing is always going to come into play when choosing an email hosting and delivery service. This and customer support times are two areas that can always be improved.

Best Email Marketing Tool I Have Used

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The free plan is pretty fantastic in and of itself, but as your business and needs grow, the paid plans offer even more.

Cons: The higher-level automations are difficult to use and leave a bit to be desired for the cost of the paid plans.

Our favourite email software!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: EVERYTHING! This software is the best for managing newsletters. I love their easy, straightforward approach to collecting, managing and sending out blasts.

Cons: Honestly? Nothing. Mailchimp always has relevant updates, never anything that makes the software confusing or weighs it down.

Email marketing is fun with MailChimp

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Mailchimp keeps email marketing light and fun. They have quirky "waiting" signs and symbols, the language throughout the software is fun. We used Mailchimp for internal company newsletters and the templates were awesome.

Cons: It's not that easy to use. Cloning emails is tricky. They have you fill out something like a step by step process for each email, which can be labor some when you are used to everything on one page.

MailChimp Great for Start Ups

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: MailChimp offers the best startup plan to do eBlasts to a decent of people. Very easy to use. Tons of templates. Personable brand and company.

Cons: Gets expensive once your customer base grows somewhat competitive on pricing with other competitors.

Of the several email marketing services I've used, this is right up at the top.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This service has been around for many years. When I finally got around to trying it I was very impressed. The interface is slick and modern and the toolset is more than what I required. I'm very impressed and happy with MailChimp.

Cons: It's not really their fault, it's just kind of an industry standard, but the pricing is a little higher than I would like. In the age of AWS, everything should be a little less expensive.

It is an excellent platform to carry out marketing by mail, it is an intuitive tool

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the scope we have with Mailchimp to keep our clients informed in a massive way, we can also follow up on the emails sent and opened by our clients. It is an intuitive tool, that is, very easy to use, without requiring extensive preparation or induction.

Cons: You pay based on the number of recipients or destinations, obviously if you want to reach more people you will have to cancel more.

A must have tool for anyone creating mailing/newsletter. Excellent!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, with a smooth feeling during usage. Its a breeze. All the things you need to manage your newsletter are there, with an easy flow and good templating engine.

Cons: I think they can make the dashboard a bit more clean. Many times I had to google how to do a thing or two within Mailchimp. So definitely their flow within the dashboard needs improvement.

Still my choice for email marketing automation

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I first used MailChimp in 2015 and back then, I already liked it. It was when I changed managers/teams that I used other mailing softwares, letting me see and experience how others do it. Now, doing comms for a booming startup, MailChimp was definitely my first choice when the time came that I had to set newsletters and campaigns up. Features and functionality are easy to use. Data extraction is great. API integrations also available. They even added landing page and ads, which is fantastic. Basically everything I need is there, and that's why it's still my first choice even after years of marketing experience.

Cons: It could be me or it could be that password requirements seem to be way too complex - even back then I can never seem to grasp the requirements for passwords. It can get confusing and I always have to reset it. Other than that, I have no other qualms about MailChimp.

Great and cheap tool for a start

May 08, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The set-up of this tool is very easy, it took me a few minutes to start my first campaign. I liked the creator of templates - it is not needed to know any programming languages to manage it smoothly.

Cons: Managing forms and creating pop-ups using their tool was a nightmare for me - not a programmer. It all looked by default like in 90's