# Page 19 | Mailchimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Mailchimp the right Email Marketing solution for you? Explore 17565 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110228/MailChimp/reviews --- Mailchimp 4.5 (17565) [View alternatives](https://www.capterra.com/p/110228/MailChimp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 19 - Reviews of Mailchimp ## Showing most helpful reviews Showing 451-475 of 17565 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZH ZURI H. Consultant Design Used the software for: 6-12 months ### "Stylish yet Organized" July 31, 2025 5.0 Overall very user friendly and organized. Good for price and value. Would recommend to new business owners. Pros Navigation and data management stands out on this platform. User interface worked well and templates are concise. Cons Domain tags on basic accounts are spammy. Most emails land in promotional or spam folders. It boils down to texting clients the link. Review Source JV Jim V. VP Marketing and Sales Oil & Energy Used the software for: 2+ years ### "MailChimp is our email marketing platform" October 21, 2024 4.0 We are not a big company--20 employees and our sales department consists of 2 people, so our time is limited but we must communicate with our prospects, specifiers and customers. We have used it frequently to promote webcasts and conferences that we have hosted to a select audience that we initiated and continue to update from our Insightly CRM system. Pros It is easy to create an attractively laid-out email with all the desired content, including photos, graphics, descriptive paragraphs, etc... And then you can run test emails (to yourself and a few others) as often as you want in order to perfect the layout. An important function is the Opt-out that they make easy. Cons Nearly eery time I log back into MailChimp I need to relearn how to do something--but that does not last long. It is pretty intuitive to use. Review Source SM Shannon M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "MORE PHOTO FRAMES!!!" December 26, 2024 5.0 Since I work in it weekly, you guys must be doing something right. Pros I am not a designer, but having all the tools available, makes my weekly newsletter much easier to create. Cons I MISS THE SIMPLE BLACK FROM FOR PORTRAITS!!!! Why did you guys do away with it? And to replace it with a film cel for a frame?? PLEASE CREATE MORE PHOTO FRAMING OPTIONS! Review Source JL James L. Company Director Retail Used the software for: 1-2 years ### "Great to get you started" May 8, 2025 3.0 Ok. Got me started with email. I needed more so looked for alternatives. Pros It’s really good for entry level email marketing. Cons Found it difficult to scale for ecommerce Review Source RC Robert C. Ceo Marketing and Advertising Used the software for: 6-12 months ### "MailChimp an Ok Product" October 1, 2024 3.0 It was ok. MailChimp was nothing really special. Pros Easy to setup and has a free tier. It is also Canadian now. Cons Expensive when you move to a paid tier. There are better options . Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Mailchimp Because of the free tier. It was also easy to setup. Review Source MC Mark C. Marketing manager Performing Arts Used the software for: 2+ years ### "Ringard et cher" October 1, 2024 2.0 Abandonné ce service, trop cher et peu performant Pros Simple à utiliser, interface assez agréable. éditeur performant Cons Devenu très archaïque et cher si volume élevé de contacts. Pas adapté du tout pour le marketing B2B. Impossible de faire des recherches par mot-clé sur des campagnes déjà envoyées pour retrouver des articles. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing Mailchimp Sendinblue n'était pas aussi développé à l'époque Switched from [Sarbacane](https://www.capterra.com/p/174511/Sarbacane/) Sarbacane pas du tout ergonomique et cher Review Source AT Alejandra T. BU Hybrid IT Regional Sales Manager Computer & Network Security Used the software for: 1-2 years ### "Easy and Simple Mail Campaing Tool" March 4, 2025 5.0 Easy to use and simple software that helps produce campaigns in very short time. Pros Very easy to use and does all that an email campaing requires Cons No major drawbacks. Being simple is positive. Sometimes, the imagines could be hard to adapt to the HTML. Review Source MK Marcus K. Marketing Marketing and Advertising Used the software for: 2+ years ### "Decent software and not too expensive" December 27, 2024 4.0 It's good. Very user-friendly and nice software to use. Does the job! Pros Very easy to use and not overly complex technically. Cons Nothing really, just that I switched to Klaviyo before for my main brand since it had more to offer. Review Source SM Stacy M. Sr Project Manager Education Management Used the software for: 6-12 months ### "Good marketing platform " July 7, 2025 4.0 The app works as expected without any issue. The nice surprise was the great customer service I have received on software and billing questions. Pros I like the convenience of Mailchimp the most. Having everything is one place provides efficiency between the staff. Cons It could be a more user-friendly software. There are definitely other apps out there that are more intuitive than this one. Review Source JI Jack I. Managing Consultant Computer Software Used the software for: 1-2 years ### "Overall positive and useful product to use" April 17, 2025 5.0 Overall positive and useful product to use, with useful features for managing multiple mailing lists with ease. Pros Very simple to understand and use with a rich set of features for managing and maintaining mailing lists. Also very useful integrations such as with HubSpot. Cons free plan is limiting, but that is just me being tight. We found Mailchimp to sometimes be slow at sending out emails. Review Source JF Julie F. CEO Information Technology and Services Used the software for: 6-12 months ### "Peu bien mieux faire" January 19, 2025 1.0 J'ai testé Mailchimp pour diverses automatisations sur un de mes sites internet et sincèrement, c'était une perte de temps. Coûteux et pas si efficace à mon goût, j'y préfère Active Campaign et Brevo. Pros Beaucoup de plugins et de partenariats avec diverses plateformes. Cons Plus complexe et coûteux que ses concurrents. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/) Easier, less expensive, more effective, I will always recommend them over MailChimp Review Source MH Marcus H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Mailchimp good" December 24, 2024 4.0 Pros Easy to use. User friendly. I like the reports. Cons Contacts list is not easily updated or searchable. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Price and ease of use - Mailchimp was rated higher. Review Source KP Kathryn P. Owner Consumer Goods Used the software for: 2+ years ### "Mailchimp increases sales" January 23, 2025 5.0 I've been using Mailchimp for years have been quite satisfied in its simplicity of use. Pros Mailchimp's navigation seems pretty seemless. Cons Would like more dynamic and variety of templates. Review Source TC Torlock C. Head of Development Computer Hardware Used the software for: 1-2 years ### "Great tool for smaller marketing needs" January 5, 2025 4.0 Overall Mail chimp was a very useful tool but we needed to migrate once our requirements outgrew their product offering Pros Very good for smaller companies and has a easy to use intuitive UI. Drag and drop editor is also handy. Cons When looking for more complex functionality or bigger email lists it becomes lacking in features and costly Review Source EC Emmeline C. Writer Publishing Used the software for: 2+ years ### "Marketing genius" March 26, 2025 5.0 Brilliant tool for marketing, integrates and consolidates customer info for seemless marketing - it’s an excellent marketing tool. Pros Brilliant tool for marketing, integrates and consolidates customer info for seemless marketing. Cons Can’t think of anything bad, it’s an excellent marketing tool. Review Source JH Julianna H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for Newsletters!" May 28, 2025 5.0 Pros It is so user-friendly! Their team is also so quick about getting back to me, and I really like their live chat. Cons I think some of the templates could be better. Sometimes I can find better templates in Canva. I would like some templates that a little less busy. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Mailchimp Better pricing, more ease of use, better integration Review Source TW Todd W. Escrow Manager Real Estate Used the software for: 6-12 months ### "Great product!" March 20, 2025 5.0 Great experience. Once I figured everything out, it was great! Pros Once figured out, it was simple to use and get everything out as needed. Cons This took me a little bit to figure everything out. Review Source MF Megan F. Owner Consumer Services Used the software for: 6-12 months ### "Good for small businesses" April 3, 2025 3.0 Pros How easy it was to set up as a new business owner Cons High unsubscribe rate through mail chimp Review Source Response from Intuit April 8, 2025 Hi Megan. Thank you for sharing your feedback with us. LR Luís R. Departamento de Marketing e Vendas Renewables & Environment Used the software for: 2+ years ### "Ótimo para iniciantes! " November 18, 2024 5.0 De um modo geral tenho uma boa experiência com o Mailchimp. No entanto, quando comparado com outras ferramentas com funções semelhantes acaba por ser "curto". Ideal para explorar numa fase inicial devido à sua praticidade e acessibilidade. Pros O que mais gostei no mailchimp foi a forma intuitiva e prática com que podemos criar campanhas sem necessidade de ter uma grande experiência prévia. Para iniciantes, é uma ferramenta bastante fácil de utilizar. Cons Não gostei do facto de ter uma limitação muito grande no número de emails que se podem enviar, é uma ferramenta que acaba por ser bastante dispendiosa para quem precisa de enviar para uma lista de contactos grande. Review Source LW Laina W. Campaign Specialist Marketing and Advertising Used the software for: 1-2 years ### "Mailchimp to stay in contact" December 24, 2024 5.0 Pros Easy to add graphics and make an excellent visual marketing email or newsletter Cons It is a little more expensive than some options but it has the most features and is reliable Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Did not make products look good or integrate as well Review Source CS Connor S. Brokerage Operations Associate Financial Services Used the software for: 2+ years ### "Great for entry level email marketing" November 29, 2024 4.0 Mailchimp has been a great platform to use for our email marketing at the entry level. Pros Mailchimp is very easy to use for people with little to no experience with email marketing with its "drag and drop" capabilities. Cons We found that the email template library was a bit lackluster for what we were looking for. Review Source AS Allison S. Graphic Designer and Virtual Assistant Marketing and Advertising Used the software for: 1-2 years ### "Great starter option for simple needs" October 10, 2024 3.0 Overall, it's a good starter option at a reasonable price. I recommend this for people who are starting out and don't need to do complex segmenting or complex sequences. Pros I like that the pricing is reasonable. The email campaign setup tool is pretty intuitive and uses standard WYSIWYG features. Cons I don't like the layout limitations. The size of the columns is limited. Control over how backgrounds and images size and display is limited. I also don't like that you can't save content blocks in the basic paid versions. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing Mailchimp I chose Mailchimp for the price and value. Review Source CR Cat R. Managing Director Non-Profit Organization Management Used the software for: 1-2 years ### "Fine, but not the only option" May 10, 2025 3.0 We use them but have been looking at other products. I think they are too expensive for what you get. Pros The quality of the newsletter and ability to track our metrics Cons The user interface is not the most intuitive and leads to miscommunications at times between team members Review Source Response from Intuit May 12, 2025 Thank you for your review, Cat. We’re glad to hear you’ve found value in the newsletter tools and analytics. We understand your concerns around usability and cost, and we’ve shared your feedback with our teams as we continue to improve the experience. CH Chris H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Time saving software " January 9, 2025 5.0 It streamlined my automatikns and made communication easier Pros Not having yo send individual emails out all the time Cons It didnt have a pipeline when i used it. Review Source KR Kimberly R. Owner Fine Art Used the software for: 1-2 years ### "average automation" February 24, 2025 3.0 okay, but I find others better and do not deter customers Pros I liked automating emails and a newsletter with mailchimp Cons Customers were quick to unsibscribe because they felt it was spam Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing Mailchimp I could customize better groups so it didn't seem like spam Review Source Response from Intuit February 27, 2025 Hi Kimberly. Thank you for your feedback. We appreciate you sharing your experience with Mailchimp automation and your suggestions for improvement. Our Support team is always there to help if you need anymore moving forward. Similar Products Featured