# Page 22 | Mailchimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Mailchimp the right Email Marketing solution for you? Explore 17565 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110228/MailChimp/reviews

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Mailchimp

4.5 (17565)

[View alternatives](https://www.capterra.com/p/110228/MailChimp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 22 - Reviews of Mailchimp

## Showing most helpful reviews

Showing 526-550 of 17565 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

bE

bakka E.  
Supply chain Officer  
Construction  
Used the software for: Less than 6 months

### "Ease of use by new users "

December 25, 2024

5.0

Pros

Easy to customize with other tools espeically sypport assistance tools

Cons

Sow system espically at busy hours and when most members of the team are online

Review Source

SR

Shawnna R.  
Marketing Coordinator  
Apparel & Fashion  
Used the software for: 2+ years

### "Mailchimp is easy to use!"

December 24, 2024

5.0

Pros

Ease of use - easy for beginner like me.

Cons

Cost is a bit high - sometimes limited in what you can do.

Review Source

ET

Emilee T.  
Administrative Assistant  
Entertainment  
Used the software for: 1-2 years

### "Mailchimp review"

March 24, 2025

4.0

Positive, it helped make my job easier, I would use again.

Pros

Made sending out and tracking mass emails easy

Cons

No complaints from my experience, it is very user friendly

Review Source

WV

William V.  
Insurance broker  
  
Used the software for: 1-2 years

### "Elegant informational emails"

May 30, 2018

5.0

Pros

Creating a template or choosing from existing ones is very easy to do and personalize them. Over time, functions have been added to improve. The sending process is fast and the reports are very detailed.

Cons

I would like to ensure that my sent emails arrive at their destination, preferably in the inbox. If this is possible, it would be wonderful.

Review Source

MG

Mark G.  
Director of Community Engagement  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Overall Good...But"

December 30, 2024

4.0

Overall, we like it. It is easy to use. Simple to add addresses and easy to make new newsletters from old materials.

Pros

Relatively easy and intuitive to use. Overall, we like it. It is easy to use. Simple to add addresses and easy to make new newsletters from old materials.

Cons

There are some seemingly easy things I could don't, convert a box from jpg to text or caption items.

Review Source

AA

Angie A.  
Service Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "All in one marketing platform"

June 25, 2025

5.0

I love how it helps me talk to and communicate with our employees. I also love how it has automated workflows.

Pros

It helps us manage and communicate with our employeesthrough various channels like social media, email and other landing pages.

Cons

There is not much I don’t like. I like most of the things mail chimp has to offer. They are a great source of communication.

Review Source

Candida B.  
coach, facilitator, artist  
Arts and Crafts  
Used the software for: 1-2 years

### "It's still a main player"

March 6, 2026

4.0

Pros

There is so much you can do with the platform and it's always at the forefront of trends in the industry.

Cons

There is almost too much you can do that it can be overwhelming and take a while to find and navigate what you want to get from the platform.

Review Source

MH

Mark H.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Expensive for a small business."

February 16, 2025

4.0

Efficient mass-emailing provider. The Reporting is great and the templates useful. We're a seasonal, low volume user and the cost is too high for us. We have to pause our account to avoid paying year-round; the -pay-as-you-go option is way too expensive.

Pros

Easy to understand interface with multiple features and reporting.

Cons

Cost seems too high for a low volume user.

Review Source

JV

Jamie V.  
Mgr  
Program Development  
Used the software for: 1-2 years

### "Could be cheaper "

March 12, 2025

4.0

Pros

The newsletter options and survey creation tools are very user friendly and easy to set up.

Cons

The features I wanted most were not part of the free plan

Review Source

Response from Intuit

March 13, 2025

Thank you for the details here. We can have our team take a look with you at the available Billing plans. Feel free to send us an email at mc-socialreviews@intuit.com

MM

Marta M.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Muito boa ferramenta "

February 6, 2025

4.0

Pros

A facilidade de escrever os e-mails e selecionar os públicos para quem enviar

Cons

Tem um número baixo de e-mails para a subscrição normal

Review Source

JH

Janusz H.  
Owner  
Internet  
Used the software for: 6-12 months

### "Good software for good price"

December 16, 2024

5.0

I am satisfied. The product is easy to set up and use and the newsletters are delivered and do not go to spam

Pros

High delivery rate. Easy to use Drag&drop editor.

Cons

Adding domain and dkim and spf keys to DNS zone was little bit problematic

Review Source

MP

Mike P.  
Digital Content Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Mailchimp For Easy Email Marketing"

August 7, 2024

5.0

Pros

Mailchimp is a great addition to our marketing channels. Integrates with our website, allowing for effortless data capture. Mailing lists can be easily created and managed, and there are a robust selection of tools and templates available. We also make use of the messaging plug in.

Cons

Subscriber based billing system - the more subscribers you have, the more you'll pay, which is par for the course, but it does encourage you to regularly cleanse your data and keep records up to date.

Review Source

DW

Dave W.  
se  
Information Technology and Services  
Used the software for: 1-2 years

### "Great email campaign management"

April 1, 2025

5.0

Pros

Makes emailing campaigns much easier to automate

Cons

There isnt anything Id change about this product

Review Source

Response from Intuit

April 2, 2025

Thank you for sharing your review, Dave! We're thrilled to hear that Mailchimp makes managing your email campaigns easier.

RS

Robin S.  
Newsletter Editor  
Arts and Crafts  
Used the software for: 1-2 years

### "Mailchimp - Worth it or not?"

October 30, 2024

4.0

just ok I really enjoyed working with Mailchimp before the latest changes and the changes in free emails available

Pros

Ease of use It used to be easy to create an email

Cons

the latest changes really interrupted the flow of getting an email started and finished.

Review Source

AB

Amile B.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very Useful for E-Marketing and e-advertising "

December 20, 2024

5.0

It’s very useful to merge mails or send to many in one go.

Pros

Mailchimp has a lot of templates and ways to send marketing and advertising e mails.

Cons

The sorting of contacts is a bit crowded

Review Source

DH

Daniel H.  
Community Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Mailchimp - Good for smaller segment cusstomer base"

February 14, 2025

3.0

Easy to create campaigns, dripflows, and other email marketing essentials. However, with a business that serves a broad audience, using software that unifies everything into one place is an easier approach, especially with a smaller marketing team.

Pros

Mailchimp is easy to use and straightforward.

Cons

For the needs of a business with a complex motion, it doesn't quite cut it.

Review Source

SW

SHAMEEM W.  
Sales manager  
Apparel & Fashion  
Used the software for: 2+ years

### "MailChimp - great value the more you use it "

December 16, 2024

5.0

MailChimp is a great tool if you intend to send out multiple email campaigns to your customers. Provides good value if you use it often.

Pros

\- can easily send out marketing materials to your customer list - many premade templates to use - great pricing for the service MailChimp provides

Cons

\- pricey for one off email campaigns - can get overwhelming with options to create a email campaign

Review Source

NH

Nathan H.  
Chiropractor  
Alternative Medicine  
Used the software for: I used a free trial

### "Great for email marketing"

April 28, 2025

5.0

Pros

Easy to use for email marketing and patient database. Also integrates with lots of different software.

Cons

Little bit of a learning curve to fully understand settings if you have never used it before.

Review Source

EP

EILA P.  
Coordinacion  
Higher Education  
Used the software for: 1-2 years

### "No está mal si lo usas poco"

February 2, 2025

4.0

Bien pero poco personalizado a diferencia de alternativas locales

Pros

El programa permite Muchos envíos gratuitos

Cons

El precio de los envios (superado el limite gratuito) es muy elevado

Review Source

MH

Mohammad H.  
digital marketing specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use but could offer more flexibility"

December 24, 2024

4.0

Good for basic campaigns but lacks advanced tools

Pros

User-friendly interface with great templates.

Cons

Limited features in lower pricing tiers.

Review Source

JC

Jérôme C.  
Data analyst  
Education Management  
Used the software for: I used a free trial

### "Leader for your marketing mass emailing "

March 6, 2025

4.0

Pros

Well designed and user friendly interface to quickly deliver marketing emails

Cons

The free version is quickly limited and the subscription is not cheap

Review Source

BB

Bruce B.  
President  
Sports  
Used the software for: 1-2 years

### "Club mail service"

September 30, 2024

3.0

Pretty good but disappointed by the cost to upgrade and the terrible had when downgrading

Pros

Quite easy to use and a lot of different functions available but many of which we didn't really need or use with regularity

Cons

Not the best dashboard and not as intuitive as other apps

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Free software and easy to use for volunteers it makes sense for clubs to save money where they can especially when they only use a couple functions

Review Source

CK

Crypto K.  
Data analyst  
Management Consulting  
Used the software for: Less than 6 months

### "Nice tool for marketing "

March 18, 2025

4.0

Pros

Super intuitive and simple tools to manage mass email marketing campaigns

Cons

Limited options to personify campaigns and too expensive price for the payed option

Review Source

AC

Anthony C.  
Sales Representative  
Construction  
Used the software for: Less than 6 months

### "Who doesn’t love the chimp?"

April 13, 2025

5.0

Phenomenal experience that takes the stress of mail campaigns away.

Pros

Love how easy and intuitive Mailchimp is to use.

Cons

Nothing bad to say. It makes life so much easier.

Review Source

LG

Laurent G.  
Funder  
Design  
Used the software for: 2+ years

### "Good but not good enough "

October 18, 2024

4.0

Excellent but too pricey, I’ve turned towards the competition.

Pros

I really like the editor and the themes, creating a newsletter letter is easy and the process of correcting and sending test emails is nice, it’s possible to iterate quickly.

Cons

The costs is the big con, it’s only affordable if your campaigns are super effective or if you send to a few hundreds of recipients. Also after a few years they will delete your data and you will lose everything, for the price paid it’s a no no.

Review Source

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