# Page 24 | Mailchimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Mailchimp the right Email Marketing solution for you? Explore 17618 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110228/MailChimp/reviews --- Mailchimp 4.5 (17618) [View alternatives](https://www.capterra.com/p/110228/MailChimp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 24 - Reviews of Mailchimp ## Showing most helpful reviews Showing 576-600 of 17618 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Janusz H. Owner Internet Used the software for: 6-12 months ### "Good software for good price" December 16, 2024 5.0 I am satisfied. The product is easy to set up and use and the newsletters are delivered and do not go to spam Pros High delivery rate. Easy to use Drag&drop editor. Cons Adding domain and dkim and spf keys to DNS zone was little bit problematic Review Source JC Jérôme C. Data analyst Education Management Used the software for: I used a free trial ### "Leader for your marketing mass emailing " March 6, 2025 4.0 Pros Well designed and user friendly interface to quickly deliver marketing emails Cons The free version is quickly limited and the subscription is not cheap Review Source EP EILA P. Coordinacion Higher Education Used the software for: 1-2 years ### "No está mal si lo usas poco" February 2, 2025 4.0 Bien pero poco personalizado a diferencia de alternativas locales Pros El programa permite Muchos envíos gratuitos Cons El precio de los envios (superado el limite gratuito) es muy elevado Review Source CK Crypto K. Data analyst Management Consulting Used the software for: Less than 6 months ### "Nice tool for marketing " March 18, 2025 4.0 Pros Super intuitive and simple tools to manage mass email marketing campaigns Cons Limited options to personify campaigns and too expensive price for the payed option Review Source JP Jan P. blogger Writing and Editing Used the software for: 2+ years ### "Mailchimp Review" October 21, 2024 4.0 Mailchimp es una herramienta de marketing por correo electrónico que ofrece un conjunto completo de funciones para las necesidades de los blogueros principiantes y experimentados. Su interfaz fácil de usar y sus plantillas de correo electrónico personalizables la convierten en una excelente opción para quienes se inician en el marketing por correo electrónico. Pros nterfaz intuitiva para una navegación sencilla Cons El servicio al cliente a veces puede ser lento o ineficaz Review Source AC Anthony C. Sales Representative Construction Used the software for: Less than 6 months ### "Who doesn’t love the chimp?" April 13, 2025 5.0 Phenomenal experience that takes the stress of mail campaigns away. Pros Love how easy and intuitive Mailchimp is to use. Cons Nothing bad to say. It makes life so much easier. Review Source AB Amile B. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Very Useful for E-Marketing and e-advertising " December 20, 2024 5.0 It’s very useful to merge mails or send to many in one go. Pros Mailchimp has a lot of templates and ways to send marketing and advertising e mails. Cons The sorting of contacts is a bit crowded Review Source FT Faith T. Owner Retail Used the software for: Less than 6 months ### "Great platform!" November 29, 2025 5.0 Pros Easy to use, format lists, upload content and complete marketing tasks. The platform makes it all streamlined Cons I didn’t really have anything I didn’t like. I found mail champ from podcast ads and was happy with its service Review Source SW SHAMEEM W. Sales manager Apparel & Fashion Used the software for: 2+ years ### "MailChimp - great value the more you use it " December 16, 2024 5.0 MailChimp is a great tool if you intend to send out multiple email campaigns to your customers. Provides good value if you use it often. Pros \- can easily send out marketing materials to your customer list - many premade templates to use - great pricing for the service MailChimp provides Cons \- pricey for one off email campaigns - can get overwhelming with options to create a email campaign Review Source MH Mohammad H. digital marketing specialist Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use but could offer more flexibility" December 24, 2024 4.0 Good for basic campaigns but lacks advanced tools Pros User-friendly interface with great templates. Cons Limited features in lower pricing tiers. Review Source SK Signe K. Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Reach Your Interested Clients Easily " March 19, 2025 5.0 I used mailchimp to send offers and updates to my clients. Pros Ease of sending attractive emails to my list. Cons Tricky navigation for creating emails at first. Seemed unnecessarily complicated. Review Source RC Robert C. Ceo Marketing and Advertising Used the software for: 6-12 months ### "MailChimp an Ok Product" October 1, 2024 3.0 It was ok. MailChimp was nothing really special. Pros Easy to setup and has a free tier. It is also Canadian now. Cons Expensive when you move to a paid tier. There are better options . Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Mailchimp Because of the free tier. It was also easy to setup. Review Source CP Christie P. Director of Operations Retail Used the software for: Less than 6 months ### "Mailchimp Review" May 21, 2025 5.0 Love the program and all the different ways that you can accomplish numerous tasks at the same time. Pros AI powered growth assistant picks up most of the work if you automate it to fit your needs. Will automatically send out emails, reminders and sale information. Cons e-commerce integrations can take some time getting setup as you have to write all the rules around what you want to happen. IE sending emails to specific groups of customers. Review Source KN Kevin N. Sales Manager Medical Devices Used the software for: 2+ years ### "Mailchimp Review" November 4, 2024 4.0 Pros Mailchimp's pretty easy to use, even for someone who's not a tech whizz. There are heaps of templates to choose from, and you can customize them to your heart's content. I use the segmentation features a lot to make sure I'm sending the right messages to the right people. Cons But Mailchimp's got a few weaknesses, too. The automation features aren't as flash as some of the other options out there. Review Source AC Aifton C. Marketing Director Market Research Used the software for: Less than 6 months ### "MailChimp is amazing!" January 11, 2026 5.0 I am still highly satisfied with MailChimp. I would continue to recommend the software to other marketers. Pros Continues to be easy to use! The features I need are there and my emails are converting which is all a marketer can ask for Cons I continue to have very few complaints about MailChimp. For the work I’m doing, it’s the perfect software. Review Source CW Casey W. Office Manager Media Production Used the software for: 1-2 years ### "Big Fan of Mailchimp!" September 30, 2024 5.0 Overall I love Mailchimp and it has really helped me create stunning emails to send out in one mass email. The click map is crucial and helps me to keep my clients happy. Pros I am a big fan of mailchimp. I like how easy it is to create beautiful emails, and track who clicked on each link and view a click map, you can send your email out in a social share easily and replicate emails easily. You can start a chat with their customer service at any time, and they will not leave you without solving your problem which I immensely appreciate. Cons It took me a long time to realize how to get moving ads inside the email, it has to be a GIF and it can be really tricky to do sizing. They had an update to move campaign manager where you can view all emails, and it's hard to find. Review Source NH Nicky H. E-Commerce Account Manager Marketing and Advertising Used the software for: 1-2 years ### "Good For Smaller Companies" November 7, 2024 4.0 Mailchimp is an excellent option for businesses starting with email marketing. It’s simple, effective, and accessible for beginners. Pros Mailchimp is easy to use, with intuitive email design tools and a wide range of templates. Its free plan and automation features are great for small businesses. Cons The pricing can increase quickly as your subscriber list grows, and advanced features may feel limited compared to other platforms. Reporting could also be more detailed. Review Source CD Chris D. Director Marketing and Advertising Used the software for: 2+ years ### "Very good and highly recommended Email Program" October 21, 2024 4.0 Pros Very easy to use and to integrate into our internal marketing and also to use for our clients. Cons A little bit of a learning curve, but overall, not bad. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Mailchimp Made the most sense for the agency of our size. Review Source MC Mark C. Marketing manager Performing Arts Used the software for: 2+ years ### "Ringard et cher" October 1, 2024 2.0 Abandonné ce service, trop cher et peu performant Pros Simple à utiliser, interface assez agréable. éditeur performant Cons Devenu très archaïque et cher si volume élevé de contacts. Pas adapté du tout pour le marketing B2B. Impossible de faire des recherches par mot-clé sur des campagnes déjà envoyées pour retrouver des articles. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing Mailchimp Sendinblue n'était pas aussi développé à l'époque Switched from [Sarbacane](https://www.capterra.com/p/174511/Sarbacane/) Sarbacane pas du tout ergonomique et cher Review Source MW Margarete W. CEO Education Management Used the software for: 1-2 years ### "Gutes Einsteigertool." February 6, 2025 4.0 Gutes Einsteigertool, das die Angst vor Newslettern nimmt. Pros Gutes Einsteigertool, dass die Bedinung einfach macht. Cons Segemente und ein wenig zu viele Features. Review Source SJ Steven J. Operations Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Marketing Automation and Tracking Tool" December 17, 2024 4.0 Use Mailchimp for automating our promotional items via e-mail. Pros Easy to use in creating automated e-mail marketing programs. Cons Cannot think of anything I dislike with Mailchimp. Review Source BB Britta B. Senior Marketing Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Easy to use " February 10, 2025 5.0 Pros Easy to use. Very user friendly. Decent reporting functions Cons I do not have much to report on her. It did the necessary functions Review Source AV Adrian V. Business Development Head Information Technology and Services Used the software for: 6-12 months ### "Mailchimp Review " August 14, 2024 3.0 Overall it was a two-sided experience. We liked the application and features but were disappointed by the price and the restrictions. Mailchimp has a very good user experience at the application level but there is too much control on how we want to market our products. Unless they adjust we would not return using their product. Pros Mailchimp has a very good GUI. The application is very easy to use and well-designed for email marketers. I enjoyed the pre-made templates and designs. In addition, I was able to use the campaign features that helped me efficiently create email campaigns without any issues. Cons Unfortunately, the two main reasons we stopped using Mailchimp were the price and the restrictions that Mailchimp places on affiliate marketers. We were able to find alternative products that allow us to send emails without any limitations or restrictions on volume. While we understand we do not want to send spam messages, we have always felt restricted by the strict Mailchimp requirements. Plus we had no choice but to move on because we have affiliate links throughout our marketing products and using Mailchimp was very restrictive. Alternatives considered [SendX](https://www.capterra.com/p/158112/SendX/) Reason for choosing Mailchimp We switched to SendX unfortunately due to price and the restrictions. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Mailchimp: A Great Starting Point for Email Marketing" August 26, 2024 5.0 Overall, Mailchimp has been an excellent choice for my email marketing needs. It's a great option to start with, especially due to its free plan. If the cost becomes prohibitive as your email list grows, you can always export your contacts and switch to a different platform. Email is a powerful marketing tool, and Mailchimp provides everything you need to create visually appealing emails, automate drip campaigns, and capture leads with forms. Pros I love Mailchimp! As a small business owner, it's been great. Starting out with its free plan was a huge plus, and I've been able to grow my email marketing efforts thanks to its easy-to-use features. I especially appreciate the ability to create automated drip campaigns, design beautiful emails, and capture leads with custom forms. Cons While Mailchimp has been great for me, there are a few drawbacks. Once you surpass the free plan's limits, the cost can quickly escalate. Additionally, designing emails on a mobile device or tablet can be a bit cumbersome, and I've occasionally encountered glitches when sending longer emails on desktop. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Mailchimp Since my number of contacts was below their limit, I was able to join for free. Review Source AT Amber T. Owner Fine Art Used the software for: 2+ years ### "Mail Chimp Review " December 29, 2024 4.0 I have used Mailchimp for years, it has been my product of choice. Pros I like the automation and integration with other products. Cons I don’t like the difficulty I encounter when setting up automations and other integrations. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.