# Page 27 | Mailchimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is Mailchimp the right Email Marketing solution for you? Explore 17629 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110228/MailChimp/reviews --- Mailchimp 4.5 (17629) [View alternatives](https://www.capterra.com/p/110228/MailChimp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 27 - Reviews of Mailchimp ## Showing most helpful reviews Showing 651-675 of 17629 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Maria B. Blogger Online Media Used the software for: 1-2 years ### "Mailchimp Review" October 31, 2024 4.0 It’s a great program if you looking for a way to communicate Pros Newsletter feature is great way to reach customers Cons Most of the features were great on mailchimp Review Source RG Rémy G. COO Consumer Goods Used the software for: Less than 6 months ### "Good starter Software for Email Marketing " September 14, 2024 4.0 Mailchimp helped us setup and start with Newsletter Marketing. The onboarding was straight forward and the tool easy to use. Later on we wanted something with more Power and Functionality and switched to Brevo. Pros Mailchimp has an awesome UX. The Dashboard is easy to use and the functionalities work, how they are supposed to. Cons In comparison with other tools Mailchimp is more expensive. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Mailchimp For the start it was easier to setup with the E-Commerce tools we used. Review Source AW Alexandra W. Senior staff engineer Program Development Used the software for: 1-2 years ### "Marketing par Email Facile" September 9, 2024 5.0 Pros Mailchimp rend le marketing par email super simple. Je peux concevoir des emails et lancer des campagnes sans trop de difficultés. Cons Les tarifs peuvent devenir un peu élevés à mesure que ma liste d'emails grandit, ce qui peut être difficile pour les petites entreprises. Review Source DC Dalton C. Senior Manager of Marketing and Communications Non-Profit Organization Management Used the software for: 6-12 months ### "Great Email and Texting Tool for Small Shops" October 2, 2024 5.0 Pros It is highly customizable and easy to integrate. Cons Some of the help and support functions could use an uplift. Review Source MP Mike P. Digital Content Manager Business Supplies and Equipment Used the software for: 2+ years ### "Mailchimp For Easy Email Marketing" August 7, 2024 5.0 Pros Mailchimp is a great addition to our marketing channels. Integrates with our website, allowing for effortless data capture. Mailing lists can be easily created and managed, and there are a robust selection of tools and templates available. We also make use of the messaging plug in. Cons Subscriber based billing system - the more subscribers you have, the more you'll pay, which is par for the course, but it does encourage you to regularly cleanse your data and keep records up to date. Review Source MS Margot S. Operations Manager E-Learning Used the software for: 6-12 months ### "Mailchimp has made my life easier " November 7, 2024 5.0 Great, as I said I has simplified the way I communicate with my clients. Pros Easy to use and uploading contacts is so simple. Cons Nothing this app is great. It’s simplied my business Review Source ND Nathan D. Owner Apparel & Fashion Used the software for: 1-2 years ### "Good but may be changing " September 18, 2024 4.0 A very simple to use email software. But, you just have to be careful because they seem to be heading in the direction of making you pay for more and more. I use it less than once a month, but that was the only option. It has a very beneficial and organizing my emails, but if I get too many more, I will be looking to see what other options are out there. Pros Easy interface to use and works with many other systems Cons How they’re seem to keep on lowering what is free. Review Source KF Kathryn F. Administrative Assistant Education Management Used the software for: 2+ years ### "Mailchimp Review" September 2, 2024 5.0 Mail chimp is a fantastic platform that I would recommend because of the features and the ease of using. Pros Mailchimp is a marketing platform that allows you to easily create, schedule, and send emails for a large audience. The features allow you to be able to segment your email list to send to a more specific group and even create an automated email chain. Cons The only con in my opinion is that MC limits the number of master email lists you can create. Review Source BG Brent G. IT Program Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Mailchimp - the worst product out there and no sign of improving!" August 14, 2024 1.0 Worst marketing mail out provider in terms of user management and ensuring security over data via user accounts. Customer service is completely useless - a waste of time. Pros Easy to create a link for use on website signups Cons User management is a major risk to business data security. 2factor auth has issues if phone is damaged as can no longer log in, Cannot reset 2 facctor auth. Its on for everyone or off for everyone. ... so cant bypass for one user to relogin again. User P/W cannot be set by the admin. Revoking a user when they leave deletes all their marketing config - therefore they must remain active. User support could not help, passed around on chat for a long time before they stopped responding. I could go on... Review Source YL Yasmine L. Manager Government Administration Used the software for: 6-12 months ### "La simplicité d'utilisation " January 14, 2024 4.0 Pros La qualité est tellement excellente et la fonctionnalité aussi Cons J'ai pas eu des difficultés ou des problèmes avec Mailchimp Review Source SR Simonetta R. Pulizie Individual & Family Services Used the software for: I used a free trial ### "Piattaforma per l’invio di newsletter" December 21, 2025 4.0 Nel complesso una buona esperienza per l’invio di e-mail alle l’oste per comunicare promozioni e novita Pros Buon sistema per inviare e-mail promozionali e informative e newsletter su nostri iscritti alla newsletter. Cons Nel caso degli svantaggi ho notato che è un po’ troppo strutturato rispetto ad altri software simili Review Source VR Verified Reviewer Designer Apparel & Fashion Used the software for: I used a free trial ### "Recommend using Mailchimp" September 4, 2024 4.0 Using Mailchimp is very useful and I have no regrets about using Mailchimp. Pros I really liked the template. The template is well done. It's very useful if you're interested in using the template. You can easily create and edit templates. Cons I really like using Mailchimp but they need to improve customer support. Quick response to customer support will make it easier for us to use. Review Source HZ Hagen Z. Director of IT Food Production Used the software for: 2+ years ### "It just works!" September 12, 2024 5.0 Pros Ease of use, comparability with other systems and browsers. Cons I'm not sure there is much to not like, it's user friendly and configurable. Review Source AA Austen A. Supervision Accounting Used the software for: Less than 6 months ### "Mailchip review " November 14, 2024 4.0 Great, easy. To use affordable and above all good Pros Ut is Quick, easy to use, fast and reliable. Cons Its a little sometimes delayed ut it is rare Review Source SS Stephen S. CEO Computer Software Used the software for: 2+ years ### "Mailchimp is one of the best autoresponders in the business." July 8, 2024 5.0 My overall experience with mailchimp has been excellent over the years I've been using them for well over 12 years now has never have any issue the platform just keeps getting better and better and I recommend them to friends that are getting started online all the while and they love the platform as well. Pros I just love MailChimp been using them for years They allow you to get started with an autoresponder for free most don't They also allow you to have up to 2000 subscribers for free which is a lot of money with every other responder. Cons There's very few things that I could say lease about MailChimp I can't even think of one right now because they keep updating the platform and making it better and better it even integrates with a lot of softwares and e-commerce tools so no cons for me. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Mailchimp Mailchimp allows you to get started for free and their monthly payments are far cheaper than anyone else especially for all the features they offer you normally have to pay for them and those offers are free. Review Source CE Cameron E. Marketing Consumer Goods Used the software for: 2+ years ### "Save yourself the hassle." August 7, 2024 1.0 Pros Has a decent list of features and the basic content block builder is easy to use. Cons Randomly breaks, Support are useless, display issues on various platforms / devices such as broken multi-column layouts (Outlook), and poor mobile layouts. Basic elements you would expect a mail platform to nail in 2024 are noticeably broken in Mailchimp. Ecommerce features very lacking. Review Source AD Aryan D. Event coordinator Events Services Used the software for: 6-12 months ### "Mailchimp-Good app for marketing " August 12, 2024 4.0 Pros Too good app,easy to use this app provides all the facilities like embedded code for website , email marketing and data storing Cons Sometimes the embedded code they give doesn’t not work properly Review Source GM Gregory M. Director Marketing and Advertising Used the software for: 1-2 years ### "Highly recommend!" August 17, 2024 5.0 It's been really helpful by keeping me on top of my email marketing campaign. Pros It is easy to use and very reasonably priced for what you get. Cons Nothing bad to say about Mailchimp. Overall a very positive experience. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I was having trouble with Constant Contact. Review Source RB Robert B. Sr. Fullstack Developer Program Development Used the software for: 1-2 years ### "Facil de usar y ahorra tiempo" August 6, 2024 5.0 Pros Me gusta que tiene integracion con otras plataformas como shopify, Canva, Woocommerce, Wix. Abarca muchas areas de desarrollo Cons La opcion premium, tiene un precio elevedo Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Porque Mailchimp tiene muchas mas funciones y tiene integracion con multiple plataformas como shopify, woocommerce o Wix Review Source NM Natalie M. Founder Director Design Used the software for: 2+ years ### "Best option in the market" July 25, 2024 4.0 Easy. I mostly use surveys and email marketing, but the whole ecosystem guides you in monitorng, tracking and manage lists/audiences. It makes me feel in control without the stress I lived by using other tools. Pros They improved gradually with a clear, clean and user friendly interface. Cons Few years ago, it wasn't so straighforward to understand how to set campaigns, and the website builder was pretty horrible to use. Now, they have improved both greatly. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Heyflow](https://www.capterra.com/p/212782/heyflow/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Mailchimp Price, features and quality of the experience Review Source RP Ramakant P. Maneger Accounting Used the software for: 1-2 years ### "MailChimp " August 2, 2024 5.0 My overall experience with Mailchimp has been positive. The platform is user-friendly and offers a comprehensive set of features for managing email marketing campaigns. Its intuitive interface makes it easy to create and customize email templates, even for those without advanced design skills. The integration with other tools and platforms enhances workflow efficiency, and the detailed analytics provide valuable insights into campaign performance. Pros efforts. Customer Support: Responsive and helpful customer support assists in resolving issues and optimizing the use of the platform. Cons Limited Automation: Compared to some competitors, Mailchimp’s automation capabilities can feel limited and less flexible. Review Source MR Michael R. Affiliate Marketer E-Learning Used the software for: 1-2 years ### "Excelente para Email Marketing" July 18, 2024 4.0 En general Mailchimp me ha ayudado a construir una solida base de clientes,el conjunto de opciones que ofrece para crear las campañas de email marketing son bastante buenas y facilitan mucho el seguimiento de enlaces y la segmentacion. Pros Me gusta que las plantillas tienen un nivel de edicion que me permite crear resultados super profecionales y con una alta tasa de apertura, realmente son muy eficientes. Cons Lo que no me agrada mucho de Maichimpo es que es un poco dificil crear integraciones en el si no tienes un conocimiento previo. Practicamente hay que buscar tutoriales externos para poderlo hacer. Review Source BS Billie S. Owner, Teacher Health, Wellness and Fitness Used the software for: 1-2 years ### "I LOVE mailchimp" July 22, 2024 5.0 Absolutely love, one of my favourite tools I've ever used as an entrepreneur. Pros I love everything about Mailchimp. It's easy to use, it has everything you could ever need and they make owning a business fun! Cons I wish Mailchimp could integrate better with my website host. I had to stop using mailchimp because it didn't integrate simply. Review Source KN Kyle N. Owner Retail Used the software for: 1-2 years ### "No Longer in Use Due to Fallout with Shopify" July 26, 2024 5.0 Overall the pricing was good especially for having a smaller list and is a great provider for new brands. Pros I liked Mailchimp's UI better, and their app was amazing for sending email campaigns on the go. Since they no longer integrate directly with Shopify, I started using Klaviyo, but they don't have a mobile app and their UI is not as good. Cons Since I am unable to link my Shopify account directly to Mailchimp, I switched to Klaviyo. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Mailchimp It allowed me to have around 2k emails for free while Klaviyo was more like 500 Review Source TA Tydie A. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for An Online Business" July 15, 2024 5.0 I highly recommend Mailchimp. It is a wonderful starter email service to utilize for my business. Pros I loved the ability to customize branding with Mailchimp, email list engagement tracking, and the capability to do A/B testing with emails so I can see what types of titles lead to more clicks. Cons I didn't like that I couln't create automated email series for certain segments of my email list. That's really the only downside. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.