# Page 31 | Mailchimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Mailchimp the right Email Marketing solution for you? Explore 17565 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110228/MailChimp/reviews --- Mailchimp 4.5 (17565) [View alternatives](https://www.capterra.com/p/110228/MailChimp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 31 - Reviews of Mailchimp ## Showing most helpful reviews Showing 751-775 of 17565 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Juanita C. Comunicador Social - Periodista Writing and Editing Used the software for: 2+ years ### "Mailchimp siempre a la mano" January 31, 2023 5.0 Mi experenicia ha sido bastante buiena, me ha ayudado a proyectar mi negocio, a segmentar mis clientes y a hacer mi trabajo de manera rápida y eficaz Pros Una de las caracterídsticas que más me gustan son las del manejo de base de datos, el manejo de contacotos. Mailchimp es una herramienta muy fácil de usar es práctica y ofrece herramientas que permiten mantner en contacto con nuestros clientes. Cons Hasta el momeno en el tiempo que llevo usando mailchimp mno ha nada que no me guste. Review Source Ayomide O. Graphic designer Design Used the software for: 2+ years ### "Mailchimp: Best for your business" August 27, 2022 5.0 Mailchimp is just the best. It has really help boost my startup business and daily mails sent to my clients. Pros I majorly use mailchimp to send our mails, and from the interface of the site which is easy to use, creation of templates which can be used subsequently without creating a new one. Cons Some of the features are withing a category and have to make some few clicks before arriving at those features. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Sendinblue is not easy to navigate compared to Mailchimp. Review Source JM Javier M. Entertainer / Podcaster Entertainment Used the software for: 2+ years ### "Mailchimp is the winner for the integration with other software" April 22, 2022 5.0 Being a comedian / Podcaster, I have been using Mailchimp for about 5 years. Mostly to collect new clients / followers after they sign up to the podcast newsletter or after buying some merch. The best thing it has is the integration with other software, mostly Easy Digital Downloads and their official plugin (very important because it gives you support). Make campaigns is really easy, even if you're not so tech savvy, and you can find lots of tutorials about how to personalize and make you own designs. Highly recommended, even with the Free tier for really small business (like a podcast) it becomes a great tool for your marketing. Pros What I like the most it the vast menu of customization . You can create very specific designs for your campaign. Provides way more options than it's competitor and better integration with other software Cons I Feel the Free tier sometimes is too limited and forces the customer to buy the standard plan, even when you only need it for one campaign for one special event. Some of the users don't have a business where they constantly make marketing, only a few occasions during the year. Maybe a "pay per campaign" option would be nice Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing Mailchimp Mailchimp is the "coca cola" of email marketing tools. It has a more develop interface an way more tools to personalize campaigns and ads Review Source GP Georgiana P. Owner Business Supplies and Equipment Used the software for: 6-12 months ### "Why get Mailchimp" March 31, 2023 5.0 Ovall I love it! and it helps my business grow a lot. Pros Mailchimps helps to manage your business web. Mailchimp distribution is effortless and also provides transparency when used. It also captures your orders whenever you connect them to your business. The app helps to keep a tag on your account activity and is very safe. Mailchimp has all your orders and helps to keep you in touch. It also helps to create room for you to focus on your strategy. This app helps to track your orders and send notifications as well. All announcements for this app show what is happening and give you real-time reports about your business. This app makes making different orders easy because the data is easily exported. The fields also help keep your data organized and easily found. Cons The only thing that I do not like is that some data goes in the Spam and I need to check it frequently. Alternatives considered [Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/) Reason for choosing Mailchimp I love that other person benifit from it. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) I switch because Mailchimps provide great service and get the job done. Review Source LB Laura B. Holistic Trauma Therapist and Intuitive Coach Alternative Medicine Used the software for: 2+ years ### "Mailchimp is great for email marketing" August 14, 2022 3.0 I have been a loyal Mailchimp user for many years and even though there are changes I find less desirable, it doesn't detract from those I do. Pros I love many features of the mailchimp platform and find them essentials for running my business smoothly. My two favorite are the automation that alow you to set different triggers and keeps attrition high. The other is the email designer which is vastly improved feom when I first started with them in 2010. Cons However, I will say that changes to pricing for features that are essential such as multiple lists and segments make it less attractive for me. Mailchimp was great for me as a newb 12 years ago but I wish they would have kept much of those simpler set ups and inclusions within their initial pricing the same. Review Source BV Brian V. Entrepreneur Internet Used the software for: Less than 6 months ### "My honest review of Mailchimp" November 11, 2022 4.0 I get higher conversions after I convert my visitors from other search engines. Pros I liked the most the funneling process, the easy templates and just about everything about mailchimp and also that it is inexpensive to join as compared to other email marketing providers. Cons I did not like the A-B testing as I never use this feature for me it is unnecessary. Review Source MHM Mashudu Hilary M. Freelancer Computer Software Used the software for: 1-2 years ### "Excellent Email marketing tool which gets a bit complicated at times." August 27, 2022 5.0 Mailchimp has been a great boost for my small business. It has really great features which makes it really easy to stay in touch with clients while marketing brands, conducting research or sending an occasional newsletter. It is however quite difficult to navigate sometimes and can be a challenge for some users. Pros I started using MailChimp a while ago and I love all the ways it helps my small business. Firstly, I love how it is a nifty tool for keeping an eye on clients and effectively engaging with them. I like how it can be easily consolidated with many other software and the variety of languages it comes in. I think it's really nice and convinient that the software can be easily deployed from different types of gadgets and operating systems. I very much appreciate the auto responder option because it cuts out the manual labour that I would otherwise go through if I had to spend hours sending emails one by one. The survey builder is really great, market research can be done effortlessly so that new business strategies can be adopted after analyzing responses. I love the creative assistant feature because it makes some work easier and leads to better marketing which in turn grows sales. Lastly, as a small business owner, I found the pricing plans to be appealing and I was able to choose one which suits the needs of my business. Cons Mailchimp can get very complicated, I found the user interface to be really tricky for an ordinary user such as myself. Its easy to get lost in the confusing, esoteric jargon and customer service in my expirience isn't always quick to respond when you need their help. In as much as the automation feature is great, the way in which it is setup is very tricky. Lastly, the data management and manipulation features are a bit too limited. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Mailchimp It had the features which I needed for a particular task. Review Source Gracious A. Social Media Expert Marketing and Advertising Used the software for: 6-12 months ### "MailChimp " September 24, 2022 4.0 We're building a community of raving fans and it has been an amazing experience and we've been able to bond more with our clients on a personal level. Pros The most impactful feature for me is the campaign management. The product is easy to use and easy to integrate into our business. Cons So far I havent found any features that I dislike. Every day I love it more. It is too easy to start an established business with clients using MailChimp. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) With MailChimp, it's easier to use email editor Review Source Eric N. Content Creator Computer Software Used the software for: 1-2 years ### "Mailchimp Review" November 13, 2022 5.0 My over all experience has been good, asides from the fact that I contact support ahead of time so they can respond when i need them, every other thing seems fine for me. Pros I like the fact that you can start for free if you are on a budget and it is very affordable compared to other email marketing software Cons What I dislike the most is that you don't easily get support when you need it, you will have to wait for hours before they respond to your email. I wish they can improve on this. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Sender](https://www.capterra.com/p/139770/SENDER/)[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing Mailchimp Because Mailchimp gives better starter plan for free users Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Because Mailchimp is cheaper and more affordable for me Review Source ON Onyekachi N. Administrator Food & Beverages Used the software for: 1-2 years ### ""An Overview of Mailchimp Transactional Emails"" January 8, 2023 5.0 I've been able to grow my business and make more sales with this product. My experience so far has been good Pros Mailchimp Transactional Email has a high deliverability rate and good customization options. It was not too easy to use and was fairly easy to integrate with existing business. Cons I believe they should improve on their technical support as well as their limited automation options. The user interface is a bit complex to use Review Source Daniel I. Digital Strategist E-Learning Used the software for: 6-12 months ### "Mailchimp" September 16, 2022 4.0 My overall experience with MailChimp has been very exciting and excellent. For me it's an awesome email marketing tool and has impacted the growth of my business. Pros The analystics is awesome, it's beginner's friendly, so if you're just starting our emails marketing, I recommend starting out with MailChimp. Cons The integration with platforms like WordPress isn't really cool. This is something the team should look into. If you're considering having a subscription or membership site it becomes difficult to achieve with MailChimp. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) GetResponse isn't mobile friendly Review Source Brian B. Owner Internet Used the software for: 2+ years ### "The easiest to use email campaign tool out there" August 26, 2022 5.0 Overall, Mailchimp is a great "my first email campaign management" tool. You'll be capturing emails and sending out marketing campaigns in no time. Simple to use, but lacking some features from more complex tools. That's not a bad thing, but you may decide to move onto something like Keap or Active Campaign if you're looking to fine tune your automations. Pros The nice part about this service is that it's super easy to get up and running. Easy to set up, easy to embed into your website and/or create a link to a Mailchimp landing page for the form you want to you. It's my first suggestion for folks looking to start capturing email addresses to use in email campaigns. Cons Unfortunately, Mailchimp doesn't have the level of automation which you can see in other tools. It's easier to use, but lacks the complex tools you can find elsewhere. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing Mailchimp For this particular case, Mailchimp was chosen due to its ease of use. Not a lot of management or fine-tuning is required to get the most out of this product. Review Source LAR Luis Alberto R. Gerente Consumer Goods Used the software for: 1-2 years ### ""La importancia de la automatización en la gestión de redes sociales: Análisis de las funciones" June 12, 2023 5.0 Pros Automatización de marketing, segmentación de audiencia y personalización de correos electrónicos. Cons Complejidad de la interfaz, limitaciones de personalización. Review Source Emeka A. Freelancer Real Estate Used the software for: 1-2 years ### ""Automation of messages vital for organizations and for the people who are beginning to showcase"" September 5, 2021 5.0 It has this magnificent convenience; extraordinary advantage; generally excellent conveyance rate; heaps of free provisions (testing, email computerization and reconciliations) great instructive substance. Pros Overall involvement in the device is awesome, it was useful in all viewpoints I required. Obviously, a free arrangement consistently has limits, however the paid arrangement likewise introduced a few focuses that in my work model were fundamental. Be that as it may, it is as yet a phenomenal and all around perceived instrument. I know many individuals who use it and don't stop talking positive about it. I actually prescribe it to numerous business visionaries who are just starting out in online deals. Mailchimp is awesome. MailChimp appeared to me by some coincidence, And I decided to utilize it for my work. An incredible choice for those simply beginning or for little, medium or enormous organizations that need to automate contact with their clients. It's absolutely instinctive and has a first rate design. It grabbed my eye when I made some Landing Pages and ran over a few models. Thoroughly free. Absolutely precise and opportune email arrangement. Another positive point is the quantity of clients that we can store in the free arrangement, up to 3000 contacts. Cons It truly is incredible promoting programming, however, even as there is robotization, the provisions are essential; instrument are all in English and it is beyond the realm of imagination to expect to make greeting pages upgraded for a better yield. Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) I made the switch to MailChimp because it was too costly to even think about utilizing and there was no variant in my language. In any case, it was still generally excellent for my business. Review Source RH Rosie H. Lead Marketing Information Technology and Services Used the software for: 2+ years ### "Great Tool Overall" August 6, 2022 4.0 Mailchimp is a service I have used for both my business and with clients. It is not very complex to use, however, they have had a few changes in the dashboard design that may not be as simple for most to use as it was before. Overall I like it for some things like newsletters and other simple emails. Pros Has a ton of functions that would greatly expedite and improve your marketing reach and abilities. Email automation, website integration, scheduled campaigns, welcome emails, website forms and popups, and eCommerce integration to be able to add products to emails. Cons Unfortunately, a vast majority of the functionality you would find useful requires a paid tier. This may not seem like much but can add up over time if you are not getting conversions especially when you are first starting out. There are other options out there that are great for starters and then you can move up to this platform when you are making a steady income if you feel the need to do that. Reason for choosing Mailchimp When I first started with Mailchimp the other platforms that were being used were far more expensive and only had short-term trials, so it was almost inevitable for me to start with them since they had a free forever tier and at that time it had more functions on that tier. Review Source Krishnamoorthy K. Founder Marketing and Advertising Used the software for: 1-2 years ### "Mailchimp is the best email marketing software" September 26, 2021 5.0 Our entire marketing department relies on Mailchimp to communicate with customers. It is our first option when it comes to email automation and marketing that is simple and straightforward. We've been using it as our primary email marketing tool for quite some time. Among other things, we utilize it to create our email templates and send large numbers of emails to a specific set of individuals. After that, we keep note of how many conversations we are having as a result of the exercise. Mailchimp offers a plethora of useful tools that we really like using, such as email automation. Additionally, it enables us to create our own email templates as well as import from other sources. Mailchimp is a fantastic platform for any kind of company that wants to send out emails to its consumers on a regular basis. Pros Mailchimp is a fantastic email marketing tool for anybody just getting started, as well as for agencies who have a large number of early-stage customers to handle. When you move into more complex automation, you may find that you need to seek solutions that are more established. This is the place to go if you want visually appealing emails and a simple user interface to work with. It's always simple to use and makes intuitive sense. There are relatively few occasions when I come across anything that is not working properly. It is very dependable, and I am well-aware of what to anticipate while I am working on the platform.  Cons When delivering through Zapier or WordPress, we need the ability for people on an existing list to have their tags changed without having to create a new list. I'd really want to see a visual automation builder implemented. Mailchimp should additionally provide manual domain verification as a feature. In order to utilize Mailchimp, we must first generate an email and then import it into the system, which may be difficult for novice users. It would be fantastic if there was an alternative for manual nameserver verification. Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing Mailchimp I choose Mailchimp based on the customer reviews and recommendations I got from other Mailchimp users. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Because Seninblue had a limit on their daily emails sent on the free plan which is 300 emails per day. The Mailchimp basic plan is much cheaper than Sendinblue with more features. Review Source HB Helen B. Artist Arts and Crafts Used the software for: 2+ years ### "Mailchimp is probably the best email marketing software that is available for soul traders" November 11, 2022 5.0 I have tried other email apps including Squarespace and I’ve always return to Mailchimp because I think they’re integration and their automation is better Pros Mailchimp is probably the best email marketing software that is available for sole traders. I really like the designs and the fact that you can upload all of your branding so everything stays the same. I really like the way that you can create templates so your newsletters look the same every month. Cons It is really expensive as your list growd you have to pay more.It would be great if you offered sole traders a reduced rate because it is really tough out there to be noticed as a small brand Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) More features Review Source Favour N. CEO Marketing and Advertising Used the software for: Less than 6 months ### "MailChimp; All-in-one-marketing automation software" February 13, 2023 3.0 MailChimp is a powerful and user-friendly email marketing platform that is suitable for businesses of all sizes and individuals. The platform's ease of use, wide range of templates, and automation features make it a popular choice for many users and it has helped my business in some positive ways. Pros 1\. User-Friendly Interface: MailChimp has a user-friendly interface that is easy to navigate, even for those without any prior experience in email marketing. The platform is well-designed and intuitive, making it simple to create and manage campaigns.2. Wide Range of Templates: MailChimp offers a large selection of email templates that can be easily customized to fit your brand's needs. The templates are organized into different categories, including newsletters, product promotions, and event invitations, so you can quickly find the right one for your campaign.3. Automation Features: MailChimp's automation features make it easy to automate repetitive tasks, such as sending welcome emails, abandoned cart reminders, and follow-up messages. This saves time and helps ensure that your campaigns are consistent and effective.4. Comprehensive Reporting: MailChimp provides detailed reports on your campaigns, including open rates, click-through rates, and subscriber engagement. This information can be used to optimize your campaigns and improve their effectiveness.5. Integration with Other Tools: MailChimp integrates with a wide range of other tools, including social media platforms, e-commerce platforms, and analytics tools. This makes it easy to integrate your email campaigns into your overall marketing strategy. Cons Limited Automation Options: While MailChimp's automation features are powerful, they may be limited for some users. For example, the platform does not support more complex automation workflows, such as triggering campaigns based on specific subscriber actions.And I also don't like that MailChimp doesn't support affiliate links, making it challenging to integrate these links into your website or landing pages. Review Source AP Alex P. Agent Publishing Used the software for: 2+ years ### "MailChimp Review" September 22, 2023 4.0 Overall we are very satisfied with Mailchimp's ability to reach our readership, no matter where on the planet they are. Pros Mailchimp's integration with MPDX is what we like most. Updates in one system carry over to the other. We can track changes of address and contact information across desktop and mobile devices. Cons Innovations are constantly being offered. Experimenting with what works and what doesn't is time consuming. We're a small team and falling down the rabbit hole of Mailchimp is demanding work that sometimes fails to produce desired results. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Mailchimp We opted for the free version of Mailchimp. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We were working with graduate students and they recommended making the switch. Review Source Juliana S. SEO Manager Consumer Goods Used the software for: 2+ years ### "Una buena herramientas para gestionar tu Lista de Correo" May 8, 2023 5.0 Llevo usando Mailchimp durante muchos años para diferentes proyectos. Es una herramienta que siempre recomiendo para empezar y que puede valer a medio plazo. Pros Su sencillez y facilidad de uso. Que es accesible a una amplia cantidad de gente y que está muy extendida, lo que permite integraciones con múltiples herramientas. Cons Para clientes muy exigentes, se queda corto en las automatizaciones que permite crear. Han subido los precios demasiado, y hay otras herramientas en el mercado que ofrecen mejor relación calidad - precio. Alternatives considered [Mailrelay](https://www.capterra.com/p/155095/Mailrelay/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Mailchimp Por su sencillez y posibilidad de integrar con otras herramientas. Review Source Ngenge Y. Telemarketer Computer Software Used the software for: 2+ years ### "Mailchimp" August 2, 2022 5.0 MailChimp ultimately is able to deliver quality results for every single marketing campaign we run, both for our clients and ourselves and that's pretty much what others are lacking. It's affordable and easily adaptable- I STRONGLY RECOMMEND IT. Pros The perfect marketer's handtool. I just love everything about MailChimp. From lead generation to marketing automation MailChimp is efficient. MailChimp provides one of the best conversion asset libraries for creating effective landing pages with very beautiful templates which are easily customizable and simple to play around with. It has a pretty straightforward pricing plan with an awesome customer service solution. I can find this tool super helpful Cons no bugs or conservatives with this tool yet. Switched from [Systeme.io](https://www.capterra.com/p/198994/Systeme/) Convert Kit and Systeme.io do work well but, they both lack certain essential components- and that's smart automation and (mostly convert kit) isn't easy to work with. Apart from it, the convert kit tool is less effective when it comes to accurate analytic delivery. Review Source CLB Chhagan Lal B. Founder Education Management Used the software for: 6-12 months ### "One of the best platform for Marketing Campaigns" August 31, 2022 5.0 Overall experience with Mailchimp is excellent. It provides all the features that requires to grow a business. Pros Mailchimp is a fully-featured CRM to grow you business. Its customizable features make it better than other paltforms. It gives you overall access to customize your templates for Marketing Campaigns, surveys and many more things. Cons All features and overall performance of Mailchimp is good but its high price demotivates people to purchasing it with full features. Its price is higher than other CRM softwares thay makes it unpopular to its customers. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Mailchimp I used free trial of both of these software and I found the Mailchimp better than hubspot. Its easy to use interface and customization features mada me force to purchase it. Review Source AF Alexandra F. FITNESS PROFESSIONAL Health, Wellness and Fitness Used the software for: I used a free trial ### "Best for Surveys!!! " August 16, 2022 5.0 Pros I love that even for the non-tech savvy people like myself I'm able to easily understand and simply follow the easy steps to create my surveys and push them put to the masses. You can send out using MailChimp a few different ways. You can use emails but most people spend the vast majority of their time in their favorite apps so by using MailChimp it is super easy to forward all of your surveys to your social media pages. Cons The only thing I would say is the cost. I would DEFINITELY use all of MailChimps features IF I COULD AFFORD IT. It would be nice if they had a NEW BUSINESS START UP DEAL or if they offered STUDENTS A DISCOUNT FOR USING MAILCHIMP FOR THEIR BUSINESS. Review Source MC Mike C. Real estate photographer and videographer and real estate agent Real Estate Used the software for: 2+ years ### "Mailchimp is the way to go for email marketing" July 7, 2023 5.0 It's been fantastic! A world-class email marketing campaign website that provides free te.plates, scheduled email campaigns that are customizable, all with detailed statics regarding the recipients interaction with said campaign. It's been awesome and I would highly recommend mailchimp to anyone looking for a quick and inexpensive way to send professional looking email Pros I love how easy mailchimp is to create and send professional and visually stunning emails to clients. They offer templates for free scheduled and reoccurring emails, and plenty of statistics related to your emails campaign...all for free! Cons After you use the free version for a while you start to see that the templates are a bit limited in choice. The laid version has plenty of additional templates and so dles the free version but after using it for a while I found myself wanting more templates but it wasn't worth the price for what I needed them for. Review Source Brett B. CEO, Life Coach & Business Coach Professional Training & Coaching Used the software for: 2+ years ### "Email marketing made easy" August 8, 2022 5.0 Pros Mail champ is a trusted brand… They have a great price for their service and there’s a lot of functionality to help you stay engaged with your audience. Cons At times the system can be a little bit cumbersome or a little confusing if you’re not familiar with how to set up a cam plane and understand the process flow. I think there could be an improvement to the dashboard and a visual understanding of how the campaign is being built Review Source Similar Products Featured