# Page 36 | Mailchimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 36 - Is Mailchimp the right Email Marketing solution for you? Explore 17565 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110228/MailChimp/reviews --- Mailchimp 4.5 (17565) [View alternatives](https://www.capterra.com/p/110228/MailChimp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 36 - Reviews of Mailchimp ## Showing most helpful reviews Showing 876-900 of 17565 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Bhoopendr L. Review Broadcast Media Used the software for: 6-12 months ### "Review for Mailchimp" September 16, 2023 5.0 Mailchimp is the business chief for an explanation - they are as of now the best email showcasing administration available. What's more, I know, since I've attempted quite a large number. We help a ton of our business through email showcasing, so getting into additional post boxes, and getting a more grounded click through rate is tremendous, and I test a great deal of contenders hence. Mailchimp persistently has the best deliverability and deals rates for us. They are the most costly programming for us, however when we run the numbers it's worth the effort to make the additional deals. Pros Mailchimp is not difficult to utilize. You can arrangement up a mission in minutes and be messaging your clients. We have attempted numerous different organizations, attempting to set aside cash, and consistently end up back with Mailchimp. We most certainly suggest them for email showcasing. Cons Cost. They are most certainly the priciest help out there, without a ton of choices for clients who don't send much of the time. We are an organization with a restricted item offering, and don't have to send everyday messages. We contact client around 2x each month. Different organizations offer a lot less expensive designs for our more modest send proportion, yet we have better progress with deliverability and open rate with Mailchimp, so we stay and pay the higher rate. Review Source Chibuike U. Visual Designer Professional Training & Coaching Used the software for: 2+ years ### "I Recommend Mailchimp to all my fellow start-ups" July 6, 2022 5.0 Mailchimp solves problems. It breaks down complexities into simple tasks. Pros It's very easy to understand and customer support is agile and quick to solve queries everytime. Cons Maybe their logo should be rebranded though. Reason for choosing Mailchimp It's very functional for my business and solves problems. Switched from [Stripo.email](https://www.capterra.com/p/163981/Stripo-email/) I wasn't flowing well with their features and services. Review Source PL Pam L. President Writing and Editing Used the software for: 2+ years ### "Great for Startups" September 6, 2022 3.0 Initially, MailChip was a spectacular choice because you can get your feet wet in email marketing and play around with some very basic features. And it still is. But you'll likely need a different company once you have a busy company to run. MailChimp really works best with startups and very small companies that just need to get a little message out once in a while. Pros MailChimp offers a free service which is perfect when you're first starting up. But as soon as you begin to grow you'll want to go with one of the larger companies for better options for template designs and reliability of service offered. Cons It seems it didn't really keep up with the times very well in offering features the newer companies offer. They very slowly added integration and then sold to Intuit. Intuit's changes broke all of my clients' templates. There wasn't any warning about this, they just started arriving in inboxes in pieces. Review Source VR Verified Reviewer Project Manager Entertainment Used the software for: 6-12 months ### "An easy way to communicate with our customers" December 1, 2023 5.0 Pros Ease of use. That's how I would describe Mailchimp in 3 simple words. Having not much experience designing surveys and email marketing was blocking our communication with customers when trying to use other complicated software. Since we moved to Mailchimp the workflow has increased in our office! Cons As with every software, there are some implementations that we all would like. For Mailchimp, I would say the amount of notifications can be overwhelming on stressful days at the office. Review Source BW Bill W. Graphic Design Computer Software Used the software for: 1-2 years ### "First and once the best, but there are other options to consider" September 18, 2023 3.0 Overall MailChimp is a workhorse and reliably sends emails, but the UX is slow and has a larger learning curve. Pros Mailchimp reliably sends emails and allows you to manage campaigns (mail, email, sms). Acts as a CDN for images. Cons \- the entire platform seems to run off locally stored cookies- Copying contacts between audiences will not carry all the information/history.- UI is not a real consideration, Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Mailchimp I was hired onto a company that uses MailChimp. Review Source AF Adriano F. freelancer Design Used the software for: 2+ years ### "A very intuitive and effective tool to manage e-mail marketing campaigns " October 23, 2021 5.0 I've used Mailchimp for my personal use and use of my clients for more than 3 years and the results are amazing. The free plan is perfect for small business and beginners. Mailchimp give us the possibility to learn during the process. The software is insanelly well documented and you can find easily answers for any question quickly. You can create lists of clients, segment them or tag them to create personalized campaings. The process to create a list & email marketing campaign is very simple. You can integrate easily with your wordpress site using plugins. Don't need to know to code to install mailchimp in your site or online store and start collect leads and subscribers to your lists. Pros Mailchimp has a free plan where you can start with a generous up to 2000 contacts in your list. For small business this is enought to start an effective e-mail marketing campaign. The interface is very simple and intuitive. Cons It´s not possible to schedule a campaing to start in a determined date/time. You have to create and save your campaign and start the mailing manually. Alternatives considered [E-goi](https://www.capterra.com/p/165474/E-goi/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Mailchimp Ease of use and the amount of explanatory materials available. Also, the visual of the software is very interesting. The logo is funny and very beautifull creating a nice experience with the interface. Mailchimp is very easy to integrate with WordPress and WooCommerce, which are the platforms I use to develop websites to my clients. Review Source AD Alex D. Manager Information Technology and Services Used the software for: 1-2 years ### "Using Mailchimp" December 2, 2023 5.0 I am very happy with Mailchimp and it has been invaluable to us over the years. Pros Mailchimp was the first email marketing tool that we started using over 7 years ago, and is still the one that we are using today. It is great at managing and processing email campaigns and has a good range of features that make it a very powerful and effective tool. Cons The only real con would be related to pricing when the size of our email list grows. Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing Mailchimp Mailchimp was the tool that I saw the most recommendations for, and also had a range of WordPress plugins, that were essential for lead capture. Review Source Emmanuel E. Network marketer Computer Networking Used the software for: 6-12 months ### "Mailchip" October 6, 2022 4.0 my overall experience with mailchimp has be loving i love its features. Pros I like this software data base because its easy and done for you software with designed intresting features, alsotrack users easily and friendly Cons Mailchip has some payment intergration issues that makes it difficult for some users Review Source Vikram G. consultant Facilities Services Used the software for: 2+ years ### "Mailchimp is all-in-one Marketing Platform Easier to use for Newbies " August 5, 2022 5.0 its easier to manage my customers data and email marketing campeigns and followup our customers with our multiple products and services Pros Mailchimp is all-in-one Marketing Platform Easier to use for Newbies and easy to keep thier first data to manage and cash out with it Cons as i am using it without any problem anyone can use it and check if there are any "least" they can compair with other products if they already used i must say eberyone sould try it Review Source MR Mark R. Director Marketing and Advertising Used the software for: 2+ years ### "Good email marketing tool to get started with" October 19, 2022 4.0 The company offers great free training and tutorials and haven't had any major problems with using the software or needed to contact support. It's a bit annoying having to keep up with their product enhancements and new offerings, however can understand why they needed to go in that direction.Overall I would recommend Mailchimp over some other email marketing platforms that I have tried. Pros Mailchimp is really starting to expand their software capabilities. Where is used to be only an email marketing platform, it is now moving into an all-in-one online business tool. This makes it easy to get a start but also be scalable with additional features as your business grows. Mailchimp tends to be one of the top applications when it comes to integration with other programs. Cons Some of the features on the free or lower plans are quite limited for the monthly subscription paid. They were a free product for many years, but their cost model has now changed and they've removed some of the features that were previously included. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Mailchimp Mailchimp tends to integrates easier with most programs with ready access to API for automations. It fits in well with the web builder platform we use. Review Source Jasmine A. Digital Performance Soecialist Marketing and Advertising Used the software for: 1-2 years ### "Mailchimp, a basic tool for email strategy" February 17, 2023 4.0 I worked with mailchimp for 2 years, and it worked very well until we switched because we needed more advanced and professional features.So if you are a small company it will work great, but if you need a more powerful tool, mailchimp is not the one for you. Pros It is very cheap, so it is very easy to access when you start doing email marketing Cons The possibilities of doing marketing automation are limited Switched from [Remarkety](https://www.capterra.com/p/173484/Remarkety/) We needed more advanced and professional features. Review Source Pirkko A. Business Development Manager Consumer Services Used the software for: 6-12 months ### "Microenterprise friendly - no-nonsense & flexible email marketing companions for busy entrepreneurs" November 15, 2022 4.0 Pros The free feature allowing us to email one thousand (1000) contacts, while offering premium services for paid subscribers allowed us to get clients even without spending a penny yet. Email filtering, scheduling and very straightforward email makers helped me to gain more customers with attractive emails. Cons Initially, the Mailchimp test email button was hard to find and I used my own email to see how emails looked for end users, I just hoped the send test email was more conspicuous. Reason for choosing Mailchimp Not applicable - Mailchimp was recommended to me Review Source Chawn Y. CEO Management Consulting Used the software for: 6-12 months ### "Love it but confused on violation" October 19, 2019 5.0 Great! I am a fan! If someone from Mailchimp is reading this, I would love to better understand this violation. But whatever, I love MC. Pros After the painful process of developing multiple websites (as a layman) on my own, I was relieved to run across Mailchimp. In short, it was awesome to find such a simple way to launch a "website" (land page) with little hassle for an collaborative webinar. Seriously, the landing page and email campaign were launched in less than 2 hours which included developing the content. Based on my past experience with designing websites, deploying this landing page was a walk in the park. Ok, what I liked most? Well, I really liked the ease of use, user friendly and intuitive interface. Seriously, it was so simple that even a caveman could do it. Connecting my pay gate was also a breeze. There are other add-ons (aside from the email campaigns), but I've not gotten around to using any of them just yet. Cons The variation of templates are lacking a bit which is offset by the customizable/DIY function. And, what templates are available look pretty good... Obviously, I am a fan of Mailchimp, right? Well, I was a bit confused when they shut down my latest landing page siting that it was in violation of their terms of service. To this day, I still have no idea why they shut it down, because they just directed me back to their terms page. Anyway, I am not deterred from using it. It's that awesome! Reason for choosing Mailchimp Ease of use and recommendation by my partner Review Source Pranay A. Software Engineer Computer Software Used the software for: 6-12 months ### "Mailchimp Review- Easy to Use, Pretty Expensive!" August 8, 2022 4.0 Overall a decent application for making a newsletter and managing it. I am impressed by their long list of features! I would like a little simpler of a newsletter maker though. Pros The ease to set up, the loose model is extremely good for beginning groups or golf equipment that do not have budget. The paid model may be made as complex as one wants. Because its a widely known software it integrates with plenty of different software program platforms. What I simply do like is that its smooth to set up, and additionally the reality that you may layout an electronic mail template with numerous custom merge tags that routinely fill in as you add an excel document with the touch information. That reality that it does that makes it well suited with nearly any CRM. Cons Signing as much as a maillist through API doesn't do the e-mail confirmation, that's a shame. It makes a few lists very vulnerable to bots filing unsolicited mail email addresses. Also the reality that its now no longer feasible to export a listing of contacts which are bounced or cleaned, at the least I haven't been capable of locate them. An development might be to make it less difficult to couple with sure CRM structures while not having the technical knowledge. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Mailchimp I had already tried both of them, but going with Mailchimp for it longer list of features and expansive customer support. Review Source VR Verified Reviewer Software Engineer Media Production Used the software for: 6-12 months ### "Great starter email marketing service" July 3, 2023 4.0 Mailchimp was great starter service for small clients. I have set it up for few early stage business. Some still use it. I am mostly happy with it. UI/UX/features are all great. Pros I have setup Mail chimp for multiple businesses. The free plan is enough to give you the feel of how stuff works. The documentation is good. If you require transactional emails, Mandrill is very reliable, easy to use via Smtp. Cons Mandrill used to be free but there was a cost added later. It was way back though. The minimum cost of transactional email is 20usd which is a bit steep. Alternatives considered [Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Mailchimp Much better email customisation and easy to use. Review Source RS Ricardo S. Infraestructura Insurance Used the software for: 2+ years ### "Comunicacion Masiva con MailChimp es muy facil" January 12, 2024 5.0 El manejo de clientes la visualizacion de estado de entrega de correo permite medir que tanto los clientes ven nuestros correo y informacion. Pros amigable en el uso, envia rapido y se entrega en la bandeja en recibidos. Cons No tengo o ne he visto alguna desventaja, basado en mi necesidad todo esta bien. Alternatives considered [SendMails](https://www.capterra.com/p/10002234/SendMails/) Reason for choosing Mailchimp Es una plataforma en linea, y ya lo habia visto antes. Review Source VR Verified Reviewer Freelance Writer Public Relations and Communications Used the software for: 6-12 months ### "Easy to set-up, affordable for nonprofits and businesses on a tight budget" August 26, 2022 4.0 It was an easy-to-set-up email marketing software that was exactly what our organization needed at the time. MailChimp has a lot of good integrations with other products, so that's useful. Ultimately, this was a more affordable option for a product that already worked with our volunteer management system. We didn't have a lot of options, but it worked very well. Pros I liked that MailChimp was easy to set up and send out emails. We had multiple people who had little experience with email marketing using the product, and everyone was able to use it with ease. It integrated with our volunteer management system, so that was exceptional. Cons Limited functions for the free plan. Daily email limits could be annoying. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) MailChimp integrated with our volunteer management system. Constant Contact didn't. MailChimp was slightly cheaper. Review Source Taha Burhan E. Planning Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Traditional Email Marketing Tool Has Begun to Fall Behind the Age" July 29, 2022 3.0 One of my favourite things in Mailchimp is undoubtedly customer support. Very fast and really helpful. Even if the application is very complex, they can definitely find a fast and effective solution for you. Also, they are very polite. I wish the interface improvements of the application were made as soon as possible, so we did not need so much customer support. Pros My favourite feature in Mailchimp is undoubtedly the creative assistant. If you don't have a lot of design skills and you want to visually improve your e-mails, the creative assistant can quickly come up with something useful for you. Cons I think Mailchimp is really complicated. Even very simple user-friendly UX studies are still missing. This makes things really difficult. It has truly become a product that a neuron can use. I've used Hubspot before and since I'm used to the comfort there, the Mailchimpin interface really challenged me. In addition, imports are very slow and we often get errors. I don't like re-entering our colour codes every time to apply branding in mail designs, it really slows things down. In addition, contact list management is very difficult, tagging something, undoing tags, and multi-deletion is a very challenging process. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source RR Reggie R. Owner Arts and Crafts Used the software for: 2+ years ### "MailChimp got me results " August 30, 2022 5.0 Love this program, it’s best if you set your self reminders to send out emails for sales , information on a regular basis so you are maximizing your use. Be careful and don’t send too many (customer dependent course) and don’t send something out just for the sake of sending out an email. Have something to offer, a sale, exciting new information, updates that affect your customers. Make it easy for them to click to buy or click to get to your site or learn more. If they have to scroll down, you will probably lay lose them. Also be sure to send a text email to yourself or your team to get their feedback, check for spelling (sale killer) and make sure it looks good on mobile devices. Pros Every time I send out a campaign email, I get several responses / sales / and sometimes a customer will reply and send me a picture of one of products they are using that has an owl in it for example Cons Everything is good, Initially I was concerned about the increase pricing for increased customer base but it’s all relative. The more customers you email the better the response. The cost/benefit ratio is more than fair for me. Reason for choosing Mailchimp I had received other email K’s from companies that used MailChimp and I like the format , the. Easy opt out / unsubscribe etc. Review Source VR Verified Reviewer CTO Information Technology and Services Used the software for: 2+ years ### "Great solid Mail solution" September 14, 2023 5.0 Pros It is very easy to use, I can send a new professional elegant communication with my customers in minutes and I can see results almost inmediatly. Cons Mailchimp covers my needs, I have no complains. Maybe it will be convenient to apply MLL functionality and my specific previous emails and surveys to make even easier to create new emails and surveys. Review Source EK Eve K. CEO Media Production Used the software for: 2+ years ### "Free for the first 250,000 subscribers no cost - must have a mailing address" March 12, 2020 5.0 Positive experience sending emails and letters but you need to have a mailing address a real physical address a po box doesnt count. I guess hoping people do not come to your house is a big deal. I was very scared about having a real location and I was scared random people would show up as they did before at offices to stalk. I guess at this current timene place it's safer to use your real address but many years ago it was not or may not have been. It is important to make sure all your ducks are in a row- your corporation is current for example, the po box or the mailing address is current for example mine wasn't and I saw peoplel at the post office that i would rather not see. Pros Mailchimp is pretty easy to use and has increased its features in the last few yeqrs. The first 150,000 to 250,000 subscribers are free and then you pay after so it gives you time to build your fan base. When I used old emails I got reports for using old emails and it got disbanded so I recommend using current email subscribers so there are no surprises - or make sure they know they are signing up for your newsletter inbox. For example we threw an event and I emailed all subscribers but they did not know we were the organizer it was for working women so most unsubscribed. In hindsight I should have had people subscribe or put on a disclaimer that we would market. Cons The fact it's so easy to be taken down if you get one negative report. I guess we got a few negative reports and quickly a lot of unsubscribers the first day we emailed a few hundred people from a tales of extraordinary women event. The problem I gu ess you encounter is how to try and get these customers or clients or readers to read your services that I am still working on ideas for how to get people to sign up. Alternatives considered [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Reason for choosing Mailchimp Cost that it was a free product even though the newslettter was not as striking. Switched from [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Emma created a beautiful design but charged money for each subscription so that is why we moved Review Source MM Megan M. Co-owner & COO Design Used the software for: 2+ years ### "Mailchimp is the #1 Small Business Email Marketing Tool" August 14, 2022 5.0 Overall, Mailchimp has been an invaluable tool for our small business. It allows us to easily create, send, and track the success of our email campaigns, along with other helpful marketing tasks! Pros What I love most about Mailchimp is it's ease of use combined with it's variety of tools! Not only is it a great marketing tool for small businesses, it also allows us to keep track of all our contacts, sales pipelines, and even email tracking, all in one place! This saves us valuable time and has great value for the money. Cons There's not much to dislike about Mailchimp! It's easily accessible and has a ton of great functionality. I only wished others used it more! Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Reason for choosing Mailchimp I chose Mailchimp over alternative, similar products for it's ease of use, low learning curve, and great value! Review Source JMV José Miguel V. Owner Consumer Goods Used the software for: 2+ years ### "A renewed classic" August 30, 2022 5.0 If you are a small business owner, an email marketing solution is one of the first tools you need to use in your e-commerce section. If you look on Google, you will find Mailchimp and others fighting for first place on the search. I tried all of them when I started on this, and Mailchimp was the only one for me that delivered a great set of tools for free on their first tier. This pricing model allows small businesses like yours to start without having to invest more money to begin operating. Then, after your business grows, Mailchimp stays with you, and their subscription tiers are affordable. So, if you are starting on email marketing and you have a small business, give Mailchimp a try, you won't regret it. Pros Mailchimp was my first approximation to a customer relationship management tool and, after many years, still is my usual selection and advice to other small businesses. It is an easy-to-use platform with a great development team who cares about its clients. In recent years the tool has evolved and added new features, all great additions. Cons Right now, nothing about Mailchimp is bad for my small business. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Mailchimp The free tier is more than enough to start for small business. The great thing about Mailchimp is the easy process to scale up, so if your business grows, Mailchimp is a great choice too. Review Source Ricki O. Owner Marketing and Advertising Used the software for: 1-2 years ### "Mailchimp is the simple, reliable email newsletter answer" March 26, 2024 3.0 Mailchimp is easy to use, pretty intuitive, and the platform I most suggest to clients just getting started as the free plan gives you a lot. Pros Mailchimp is so commonly used that anything you want to do has a tutorial, and most of the time you won't need one, just clicking around a bit allows you to easily find how to do what you want to. Cons Mailchimp doesn't always display pictures taken from iphones properly. Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing Mailchimp Easy of use, amount of subscribers on the free plan, and it's easy to find answers to questions on tutorials because it's so popular with others. Review Source FS Fateyma S. Marketing manager Health, Wellness and Fitness Used the software for: 2+ years ### "MailChimp is the best all in one marketing solution for all types of businesses" August 4, 2022 5.0 We wanted an all-in-one marketing platform to use for all our marketing activities, for building landing pages, designing workflows for marketing automation, managing all our campaigns and sending emails. The platform has been great and very effective for us. Pros 1\. Offers truly exceptional UX/UI 2. Comes in a very great pricing 3. Plenty of data available for training 4. Very easy to build workflows for marketing automation 5. Easy to manage all your leads and campaigns 6. Excellent for forms and surveys Cons 1\. Customer support is not the best 2. It is ideal for sending emails under 5000 contacts, for bulk sending I would never recommend MailChimp 3. Reporting and analytics is very basic and not customisable Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Cost Review Source Similar Products Featured