PL Workplace

4 / 5 5 reviews

Who Uses This Software?

Facility departments for corporations, government and education.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5,000.00/year
  • Pricing Details
    unlimited users. tiered pricing by total sq ft
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Link Systems
  • www.linksystems.com
  • Founded 1991
  • United States

About PL Workplace

PL Workplace is used by corporate facility departments for space planning, department allocations, personnel moves, CAD floor plan layouts, space utilization and more. PL Workplace is 100% web based and accessible by PC or iPad. PL Workplace can integrate with other modules for Maintenance (CMMS), Project Management and Lease Admin.


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PL Workplace Features

  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management

PL Workplace Reviews Recently Reviewed!

It has great potential but fails to live up to expectations. Almost there.

Jul 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Workplace:
We haven't spent too much time in this module. It seems to be pretty straight forward. ProLease is more than happy to help us fix floorplans in which the architect has changed.

Maintenance:
I like the ability to assign tickets to groups instead of users. Automatic emails, which we can customize is great. However, all fields listed in the email customization, there are some we cannot add to the message which is disappointing.

Cons: Workplace:
Possible better communication on next steps after training. There seemed to be a general confusion on who was supposed to do what next on the clients end. In addition, our extensions are supposed to be 5 numbers not 4. We have brought this to our contact at ProLease weeks ago but it has not been resolved. Asset managment seems messy.

Maintenance:
I would like the ability to create better reports or have some of these reports as basic, if there is a field then we should be able to pull that data into a report. In addition, we will like to be able to create custom fields in Maintenance. It doesn't make sense to assign the ticket to a vendor and not have the ticket summary show a vendor attached without having to pay for a custom view. We will like a do not exceed amounts per vendor that will automatically pop up in ticket once we assign it. We will like to have the ability to mass update or assign, but I think that's a feature that we can live without. We are also running into more issues that I am not happy that we are having.

Easy to use system and customer service is fast, friendly and thorough.

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple to move/terminate personnel in order to keep the floorplans up to date.

Love the email notification when dispatching work tickets to the assigned tech.

Cons: Would like to see requested completion date column in the Maintenance Ticket List. Info available via reports but ability to sort list by this field would be efficient for daily assignments.

Would be awesome to be able to search the Maintenance Ticket Lists (both open and closed) for key words found in the individual work order field "additional request info" . Trying to relocate old work orders for conference room setups or for previous resolution are cumbersome, searching by key words such as blood drive, board meeting, auditorium, etc. who be most helpful.

Very user friendly, easy to implement and run, and easy to use since it is web based

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Again, the ease of use is key, and the costs are fair, not nickeled and dimed on "add-ons". The web-based feature, rather than user licenses. Also, the system updates are easy and non-disruptive to work.

Cons: Sometimes we still need help getting reports and data fields just right for our use, wish some more fields were modifiable. However, the support for these items has been great.

Have been using ProLease for a few month to create moves and designate spaces

Jul 11, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Fairly easy to use and I like being able to see the space use and type and the layering. The reports are helpful.

Cons: Seems glitchy. Sometimes I can click on certain things and sometimes I can't to change for instance a seat assignment by going through an individual's name or changing a space usage/type. I get a lot of error messages when trying to click on individual rooms and sometimes can only change information if I click on a cluster of rooms. Trying to change an individual room's information doesn't always allow me.

Overall: Organization

We use it for all our real estate tracking and it is pretty easy to use

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is such an easy software to use and easy to correct when you make mistakes. I like that you can jump from one page to another with ease

Cons: That you can go to one screen and see what the current rent is. We use that number frequently and its a pain to have to run a report to get it. it would be nice to get it with one click.