Momentum Staff Scheduling

4.5 / 5 15 reviews

Who Uses This Software?

We serve many healthcare organizations, including: Hospitals, departments, clinics, imaging centers and more. Any organization that schedules their staff can utilize Momentum Staff Scheduling.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bio-Optronics
  • www.bio-optronics.com
  • Founded 1985
  • United States

About Momentum Staff Scheduling

Momentum is a healthcare staff scheduling system designed to properly schedule staff, doctors, residents, techs, nurses and other team members. Momentum is designed with specialists in radiology, cardiology, anesthesiology, and others to incorporate the unique rules and policies of each practice. A rules-based system, Momentum offers complete flexibility to adapt to the most unique requirements, and its support is always working to ensure the most advanced, intelligent application possible.


Momentum Staff Scheduling Features

  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling

Momentum Staff Scheduling Reviews Recently Reviewed!

Fixing the scheduling process is the single most positive thing our organization has experienced.

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We have been using Momentum Scheduling since August 2016 in our five rural health clinic locations and our critical access hospital. Prior to using Momentum, our provider schedules were maintained in five or more places throughout our system. This resulted in daily errors and inconsistencies which directly impacted patient care as well as patient/staff satisfaction. This was having a ripple effect throughout the system. Momentum allows us to create 6-months of schedules in less than a day. Changes to the schedule happen just as frequently as before but Momentum allows us to manage those changes in a much more efficient way eliminating errors and improving communication through automatic notifications when assignments change.
The provider and nurse schedules touch every part of our system's operations. Momentum has eliminated scheduling errors, ensured proper FTE management, payment of our physicians, and improved access to care. Access to Care: CG-CAHPS survey results through CMS indicated our access to care increased from 58% to 81% in the first three months since implementation.

Cons: The most challenging aspect of implementation was trusting an outside source would care about our site as much as we do. Our project manager quickly put us at ease with his knowledge and experience. He never let us down. Implementation honestly went very well. Our project manager worked extremely hard to make sure we were ready with a schedule that would exceed the expectations of our staff. I appreciated the quick turnaround on changes needed to keep our project moving forward.

You don't have to be a computer programmer

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: easy to read schedule
many options to schedule online

Cons: rigid about filters, sometimes gets "stuck" and won't refresh, some problems with exporting to Excel and getting strange formatting

Overall: We use Momentum to schedule 25 pathologists in multiple sites with a very complex schedule. Momentum comes with excellent customer service and support such that we can call or email our Momentum contact with a question or problem, and it is solved usually within 24 hours. We used to struggle with trying to figure out rules, etc., ourselves in our old software, but now that is done for us. The lab can see the schedule as read only anytime and anywhere. Pathologists can request vacation, swap roles, make schedule requests all from their computers. We are very pleased and look forward to using Momentum for many years.

Pathology Faculty Schedule

Mar 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The convenience of computer scheduling and the support from Bio-Optronics

Cons: It takes quite a while to get the rules set to optimize the benefits of the computer scheduling.

Overall: We have had outstanding customer support from Bio-Optronics, and most, if not all, of issues can be attributed to learning curves regarding how to set up rules for rotation in terms of what rules to set and/or how specific to be in terms of the rules. Bio-Optronics has always been very accommodating and helpful in working out these issues and helping us to learn how to program the system to work to our benefit

Recommendations to other buyers: Be patient, and the Bio-Optronics support team will help work through any issues that come from starting with this new system. It does take time to get rules set to optimize the system.

Makes scheduling simple

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: immediate availability of schedule changes

Cons: The mobile APP could be improved, and sometimes, particularly on MAC, can be a little slow in schedule changes

Overall: It is so nice having the schedule on line and available immediately after an update. Looking forward to an updated AP that allows full schedule visualization.

Recommendations to other buyers: The software is only as good as the rules that you make, so spend time up front setting the rules and adjusting them as needed.

Excellent scheduling software, No better customer service!

Mar 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The staff at momentum is amazing to work with, they are great at problem solving and have an amazing response time. We work in a total partnership for our staff!

Imaging Sciences

Mar 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Love that the office is local and that the program is in real time. Great customer support and programmers who are still in touch since we are a few months from go live. Faculty are using the program and much more engaged than with previous program.

Great Product for a Multi-Site Organization

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that it supports a large number of users and we can customize schedules for the unique needs of each of our sites.

Cons: It often seems to run slow which can be frustrating for our team leads as they are making edits to their schedules.

Overall: Our implementation and customer support experience has been top notch. This product supports our now 100+ sites that each manage a different schedule.

Momentum doesn't require you to be a computer programmer to use it

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is simple enough for me to figure out but complex enough to handle our complicated scheduling procedure.

Cons: The iPhone app is very rudimentary.

Overall: We use this scheduling software to make a complex multisite schedule for 24 physicians. It allows vacation requests, scheduling requests, and swaps of assignments with minimal button clicking. There is a read only function that our support staff can access with ease.

Recommendations to other buyers: The best thing about this software is the superb support that comes with it. If we need to change a scheduling rule, have a problem, have a new employee or assignment, etc., it is done within 48 hours. And I don't have to program the thing myself!

Momentum Scheduling

Jun 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, easy to make changes and adjustments to schedule as needed, excellent customer support with problems or questions that come up.

Cons: Steep learning curve, takes a while to set up and to get up and running making schedules, but worth it in the end.

Overall: Very useful program, helped in overcoming some of our provider scheduling challenges, significantly cutting down on the time it takes to do our schedules now.

Recommendations to other buyers: Be patient with initially implementing, but worth it in the end.

Momentum Scheduling Software

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it can be accessed from anywhere and that it is customized to our practice's specifications. The customer support is excellent.

Cons: When exporting the schedule to an excel document, the formatting is off which takes time to edit. Also, we used to be able to check or uncheck certain days of the week when submitting a request for time off, that was a nice feature which is no longer available.

Overall: Momentum has simplified the schedule making process for our practice significantly. It is user friendly and is easily accessible.

Momentum

Jul 24, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Momentum has worked great for our Division. We have 3 clinic sites. Momentum has really helped us get organized! One of the highlights is helping me keep track of faculty vacation and academic leaves. We currently have 21 faculty w/ 2 more coming on board this summer. So for me to be able to open up the "Request Calendar" and see at a fast glance who is gone is a huge help.

One thing that would help is for faculty to be able to submit leave by the hour and not have to select the entire day (wants AM off only but can staff clinic in the PM). We have 39 residents in our program, it would be nice to be able to display behind the resident name which rotation they are on. Overall I am very pleased w/ Momentum. Customer Service is wonderful. Any time I have a question or need help w/ a setting the Momentum team responds very quickly.

Momentum Review

Jul 21, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very happy with Momentum. It gives us the flexibility to view schedules in exactly the manner in which we need to view them and allows us the ability to create new views at a moment's notice. The Staff at a Glance keeps our ORs staffed appropriately in an ever-changing environment and equity is easier than ever to review and adjust.

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Jul 18, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: A somewhat high end product for our little group (9) however very pleased with it's capability. Most impressed with service provided by M. Florak our account manager

Great potential but difficult use

Jul 17, 2014
3/5
Overall
1 / 5
Ease of Use
4 / 5
Customer Support

Comments: The program is complete and offers many tuning possibilities to fit different needs of a workers equipe.
The possibility to synchronize Momentum schedule with your smartphone calendar is great.
Customer service is always quick in answer and solve problems.

But, the program has too much tuning adjustments to do and is difficult to understand, manage and set, to reach a good automated scheduling without manual adjustment, sometimes heavy.
Program pages and printing interface are not so much confident and often doesn't work proprely, even on a powerful PC with a fast connection and a great monitor.
We would like so much a user manual in italian and better italian translation in some program pages/words

Customer Service that Counts

Jul 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Momentum for our professional scheduling needs for over 18 months. We cover multiple sites and Momentum is powerful enough to track many different scheduling parameters simultaneously. For example, Momentum can assure that only people who perform specific skills are scheduled to staff sites where those skills are needed, on the days of the week they are needed and make sure do so evenly with others possessing the same skills.

Momentum links seamlessly with our member's google calendars, and then on to our tablets and smartphones, updating daily.

Above all else the customer service we have received is best in class.