Anwesha CRM

Saleswah CRM


4.5 / 5
16 reviews

Who Uses This Software?

Small or medium sized enterprises with products that require face to face selling to other businesses. Engineering/ Industrial products, manufacturing industries, Bio Tech etc.


Average Ratings

16 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Anwesha CRM
  • anwesha.in
  • Founded 2009
  • India

About Saleswah CRM

Grow relationships, manage schedules, collaborate in teams, start selling! Saleswah CRM is a web based, mobile enabled software that enables your sales and marketing team for growth- no matter how big or small. Use the Desktop App to sync contacts and calendar with Office 365 for business Schedule tasks and appointments, send proposals and quotes, track sales. Integrated with Google- keep your Contacts, Appointments and Tasks synced. Monitor progress in dashboards.


Saleswah CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Saleswah CRM Reviews Recently Reviewed!


Saleswah

Nov 20, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
Likely

Pros: The system is fairly easy to implement and use however it does have some significant limitations. Saleswah isn't ready for primetime yet especially for enterprise wide users. However it does have some major advantages over existing systems as it is easy to use and easy to implement. For me it was easy to implement for a single users and the customer service to customize was GREAT! The system is simple to learn and task require very few keystrokes. It was perfect for a simple 1 - 5 man implementation.

Cons: Needs the ability for higher level management customization to define the customers work processes. Administrators should be able to define the following for their own users:

1.) Workflow should be customizable by administrator. ie. do they wish to start with leads, quotes, deals etc.

2.) Which fields require input and which fields are viewable or editable.

3.) Should be able to define all fields and all drop down select menus on all fields.

4.) Should provide basic easy to use report writer

5.) Should be able to design my own quotations and sales orders

One of the limitations that will hurt in attracting large enterprise users is that I did not see any tools to intergrate the system with internal company systems such as SAP.

Overall: I truly thought the support was great and hope they do well in the future. They are a great alternative to the large and complicated systems such as Salesforce or Microsoft. However I do see a lot of needed development before they can attract large companies. They will do well if there target is smaller users.

Vendor Response

by Anwesha CRM on February 06, 2019

Thank you for the detailed review and especially pointing out the areas to improve upon.
At the risk of divulging our product roadmap, yes we do have plans to do couple of things in the near future:
1. Implementing User definable Fields for the main modules of Account, Contact, Leads and Deals.
2. Report writer

SalesWOW

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very good dashboards. Intuitive front end and ease of use

Cons: Though the dashboards are good, I feel that there should be some customization that could be provided.

Overall: Tracking Sales and Marketing activities of the company. Customer contacts and communication.

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Mr Ramakrishnan,
thank you for your kind comments and feedback.
We are working to provide more user control over the dashboards and reports.

Saleswah Review

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: User friendly and easy to understan

Dashboards

Territory Management

WFM

SAP Integration

Cons: Administrators should be able to define/set their own algorithm

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Janardan.
Thank you for your kind comments and feedback.
Based on your feedback we are revamping the next phase of service CRM development and offering a lot more flexibility to users and admins.

Capterra loader

Just sharing..

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Dash Board system of the Product is very speciffic & useful to garner info of all the data.

Cons: all the features of this software are exceptional,there is everything for the each & every querry.

Overall: We are getting the first hand info frm the visit done by ours executive as well as it done.

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Mr Sharma,
thank you for your valuable feedback.

Capterra loader

Great attitude company

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Customer orientation of the company is too good

Cons: Customisations not possible as per the requirements

Overall: Great

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Rajeev,
thank you for your kind comments.
As far as customization is concerned, we have User Defined Fields in our product roadmap for both the sales and service product. You should see changes coming very soon.
Thanks again.

SUPER WORKING SOFTWARE

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PROPER DESCRIPTION PROVIDER AND USER FRIENDLY SOFTWARE

Cons: AT THE MOMENT OF SOME TIMES THERE IS SOME ISSUE WITH UPLOADING THE PAGE

Overall: IT WAS AWESOME EXPERIENCE WITH SALESWAH CRM AND WOULD LIKE TO RECOMMEND TO ALL CORPORATE PROFESSIONALS.

Vendor Response

by Anwesha CRM on February 06, 2019

Hi,
thank you for your review.
We would like to touch base regarding your specific problem.

Company software

Feb 14, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, look and feel of software.

It s company software

Cons: more customization can be done.

In mobile application multiple project activity required.

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Ashok,
thank you for your kind comments.
We are revamping the service CRM mobile app and we will be in touch to seek your inputs.

Various reports generation through CRM portal

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly software and easy to learn

Cons: Spare parts consumption report and Re-order level for a specific period can't be generated in the portal

Overall: Portal is user friendly but report generation is major issue as at the same time different users getting different reports form their ID's

Maintenance Management

Feb 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to operate and very minimal training is required. Business processes are integrated very effectively

Cons: The analysis section can be improved and also the report generation could be made user freindly

Overall: Asset Management, Productivity of service staff.

Overall experience has been quite effective. We have managed to plug leaks in material consumption and also improve service level assurance for customers

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Harish,
thank you for your valuable feedback and comments.
A quick update:
we are working on totally revamping the analysis and report generation section with a view to providing more fexibility to the users.

Saleswah CRM Review

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1) Out of box reports ( there are close to 30 reports )

2) BANT oriented pipeline management

3) Mobile App

4) Location tracking

5) User friendly UI

6) Fantastic way of proposal and quote management

7) Target setting for sales

8) Pocket friendly

Cons: Still looking for it . Overall usage and CRM UI has been good.

Overall: Lead management ( we get a clear picture of the Budget , Decision Makers , Estimated time for closure )

Target Setting

Proposals

Overall experience of Saleswah has been good.

Navigation and sales

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Likely

Pros: This crm is extremely user-friendly and allows the daily monitoring of customers sellers and buyers thus responds analytically in any business funnel specially sales

Cons: This has sometimes the connectivity issue but that can be due to mobile network reach

Vasant Sharma

Feb 14, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This software is good for business. Technical support is easy, only one person in tech support

Mobile app saleswah easly handling by sales agent. All filling activities is in easy mode understanding.

Cons: Technical support has no any toll free number or other person. This software is not working without internet. No off mode facility and without location does not work on mobile app. Sometimes cpanel work

slowly. Software has database issue.

Overall: Overall good experience with saleswah CRM. I get sometimes problem that time support team help me.

Software has to operate easy to anyone, no require advance training.

Great online resource to manage sales leads.

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Likely

Pros: Ease of usage and very Simple User Interface

Cons: More option needs to updated like to make it more efficient..

Overall: Good..

Vendor Response

by Anwesha CRM on February 28, 2019

Dear Nihar,
thank you for your valuable feedback.

Capterra loader

Feedback

Jan 18, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: In this CRM the most useful thing that i observed on Dash board in a calendar we can see the followup popup

Cons: In this CRM this is the bugs i can say, its can take duplicate entries, and some of the times when we are adding the leads the error popup EXCEPTION "something went wrong unable to save the data please report to, accountsservices@saleswah.com.

It is very time consuming to do the entry again.

Overall: With this CRM we can say we are reaching to the client on committed date and time, with this its very easy to follow each and every client on time, this CRM is playing most important roll in followups.

Vendor Response

by Anwesha CRM on February 06, 2019

Hi,
Thank you so much for your feedback.
We shall have someone reach out to you to better understand the issue and see if we can recreate it at our end.

Beginner's Tool

Nov 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to start working on it with lot of help available.

Cons: Takes lot of time in step by step process.

Overall: Very good and have value for money.

Very good

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like this software at present and for future also, for recommending my friends too

Cons: Happy to use this software it is handy for me

Overall: No business problems