Who Uses This Software?

iView Systems provides integrated physical information management reporting solutions for security, surveillance and loss prevention environments to the global security marketplace.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/one-time
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • iView Systems
  • www.iviewsystems.com/
  • Founded 2002
  • Canada

About iTrak

iTrak, Incident Reporting and Risk Management System has been designed to provide a highly secure, multi property, multi departmental solution for a broad range of transactions required by Security, Surveillance and Risk Management departments. The modular architecture of iTrak uses the latest software and development technology to not only avoid product obsolescence but to enable rapid integration with related systems.


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iTrak Features

  • Contact Management
  • Data Management
  • Incident Management
  • Reporting & Statistics
  • Subject Profiles
  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues
  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective Actions (CAPA)
  • Dashboard
  • Incident Management
  • Internal Controls Management
  • Risk Assessment

iTrak Reviews Recently Reviewed!

Exceeds expectations on a daily basis. This Software has replaced our entire Security reports.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This Software has absolutely changed the way we do Security reporting, it allows us to track all security events on our property and keep our employees and patrons safe and security. This allows us to cross reference old and new incidents with past and present patrons as well as notice trends and events that might warrant further investigation.

Overall: This Software has allowed us a one stop shop for all out security needs as far as reporting and incident tracking, it is a powerful tool that has completely changed the way we do out investigations and reporting. I recommend this to anyone who has difficult with reporting.

Customizable but, some limitations

Aug 16, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The software is customizable and does work well for certain applications. Our use case scenario is a HR and Safety management system.

Cons: Several limitations with this software exist. It is not able to integrate with many ERP systems and the interface is not very aesthetically pleasing.

Overall: It manages our HR and Safety systems

This product made our reporting complete in all aspects for the first time ever.

Jul 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software was easy to use and learn. It allowed for the addition of all types of media to make a complete report of any type of incident. I really like the feature that allowed other departments in our business to use this application to track their own incidents and then they could share the ones that corresponded with our security department. In all the products out their iTrak was our chosen product.