# TherapyAppointment Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TherapyAppointment the right Mental Health solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110508/TherapyAppointment/reviews --- TherapyAppointment 4.1 (107) [View alternatives](https://www.capterra.com/p/110508/TherapyAppointment/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TherapyAppointment Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews EM Erica M Client Care Coordinator and on-staff therapistMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “It served it's purpose for the time we used it.“ January 30, 2025 EM Erica M Client Care Coordinator and on-staff therapistMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The version that we used was antiquated and there were many things we were not able to do within it.“ January 30, 2025 NC NINA C Family Law AdministratorFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months. “Easy to use and book sessions with minimal delays“ September 23, 2024 CD Chris D Clinical Psychologist and DirectorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “My overall experience are massive headaches, a TON of extra work, extra money, stress and frustration! “ August 4, 2024 KT Karen T DirectorRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “The ease of use and communication with the company was most impactful and helpful.“ June 6, 2023 CD Chris D Clinical Psychologist and DirectorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The billing never works correctly. “ August 4, 2024 KD Kristina D LCSWHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I can easily enter and access client information, upload documents, schedule, check billing and contact customer service.“ September 25, 2020 CD Chris D Clinical Psychologist and DirectorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Theranest has a very large learning curve-it is not user friendly.“ August 4, 2024 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lynn B. Spiritual Counselor and Behaviorial Health Therapist Internet Used the software for: 2+ years ### "Created by a therapist, for therapists" November 19, 2018 5.0 I have been using it for seven years and love it. It is essentially seemless; and when a rare snafu comes up, TA notifies us immediately, and usually has the issue fixed within a very short period of time. I have never had an interruption in the overall functioning of the software. It's easy to use and flows easily. My clients love the online scheduling and account access, as well as the ability to input their info online before we meet--saves time in session. Pros After hours of research and weeks of free trials, I chose TherapyAppointment.com software because it was created by a therapist, and the customer service was fantastic. The new upgrade is coming and I'm looking forward to continuing my practice with it. Cons The current version, before the upcoming update, has a little more typing, less click-and-go, than some of the other EHR software I tried. That wasn't really an issue for me, but it was a minus for a colleague with whom I shared TherapyAppointment.com. Review Source Response from Psych Select Software November 26, 2018 Hi Lynn, Thank you so much for being a long-term part of the TherapyAppointment Community and for sharing your experience! We are so grateful for your feedback and kind words, and are glad that you chose use after your thoughtful consideration of the great options out there. We're so happy to hear that our Support has been helpful -- providing the helpful service you need to manage your practice is one of our primary goals. The new upgrade, TA2.0, was designed to be more intuitive and streamline your workflow, and we hope you love it. Please do keep us posted with your experience as you train on TA2.0 in December, and continue to let us know how we can improve! :) Thanks again, The TherapyAppointment Team JV Jennifer V. Therapist Mental Health Care Used the software for: 1-2 years ### "Great EHR " August 24, 2020 5.0 My experience has been great. \[SENSITIVE CONTENT HIDDEN\] helps immediately. Pros I love the process of the software. It follows my own processes so I never forget to do a step. I also appreciate the ease of billing with it. Cons I wish the reminder system actually told the therapist of a client is confirming, cancelling or rescheduling...rather than just taking off unconfirmed list. I also wish you could build an intake into the system rather than having to cut and paste a word doc into a note. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing TherapyAppointment I knew someone else using this. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) Treatment plans able to be built in the system. Kind of. Review Source AM Allison M. Director Mental Health Care Used the software for: Less than 6 months ### "Terrible EHR - Hidden Fees and charges - Poor Quality and Integrity" December 13, 2023 1.0 It has been terrible. Poor quality false transparency poor cutomer service Pros I have been overcharged more than double every month with no resolve. I have brought this ti customer service multiple times and they have not addressed the fact that what I am being charged does not even match the amounts listed on the pricing advertised. It is a sham!!! Its not easy to use, looks terrible and unprofessional, and does not have the features that the competing EHR's have that are more expensive. With the overcharges, I would be paying less for more to go to Therapy Notes or Simple Practice. NOT at all worth the price - you dont save anyway because there are hidden fees and charges that they will not correct. Very disappointing in the lack of transparency, quality, and integrity of this EHR. Cons being overcharged and then them denying it !! that is what bothered me the most. Second is that you cannot customize your notes and No treatment plan? Its also not user friendly at all!!! I had to YouTube and google how to do stuff on this EHR frequently. Reason for choosing TherapyAppointment the price was cheaper. in the long run, with the hidden fees, its more expensive with less features and qualities. Review Source Jennine E. Marriage and Family Therapist, Supervisor, and Owner Mental Health Care Used the software for: 2+ years ### "Great for billing" November 27, 2018 4.0 Overall, I love their support team, billing, and case notes. I love the reports you can run in the program. It is about to be updated, so that improves the look and user capabilities. Pros I absolutely LOVE the fact that my company can do electronic billing through Therapy Appointment. It automatically updates the client's file, tracks the amount of sessions used, repopulates notes. They also give a discount for multilpe users. It is great! Cons The issue with Therapy Appointment is that it does not allow multiple therapists to use multiple rooms and locations. I have 2 group practices where some of my clinicians work out of both locations. We have to use one program for scheduling and then Therapy Appointment for our billing. The new change looks great, but it still can't take care of the larger group practices. Review Source Response from Psych Select Software November 29, 2018 Hi Jennine! We are so happy that TherapyAppointment has helped you streamline your practice! Thank you for being part of our family and for your kind words. You're right -- the upcoming TA2.0 upgrade will improve the look and features. One of those upgrades actually addresses your biggest concern -- scheduling. The new calendar features will allow you to better manage your practice, but we are always looking for ways to improve for larger practices. So keep the feedback coming! Our goal is continual growth to better serve your practice. :) Thank you for your feedback and for being part of the TherapyAppointment family! Best wishes, The TherapyAppointment Team Dr. Dave S. Psychologist and Owner Mental Health Care Used the software for: 2+ years ### "excellent electronic health care record for therapists." November 15, 2018 4.0 I have had a wonderful experience with this product and recommend it, so long as you are willing to learn to use the interface. Pros The software is feature rich and reliable. The price is also very competitive for the rich feature set. It has a patient portal, account aging reports (not all products in this class have this feature), electronic billing, progress notes, appointment reminders, and document storage. It has group practice features. Cons The interface is very clunky and it is slow to update. The good news is a new version is finally coming by the end of 2018 that will include a modern drag and drop interface. Review Source Response from Psych Select Software November 20, 2018 Hi Dr. Dave, Thank you so much for reviewing TherapyAppointment! We're grateful that you've taken the time to share your experience with our software, and know that you'll love what we have in store for you with TherapyAppointment 2.0! It is certainly much streamlined and will be rapidly updated as new features are added. We'll also have plenty of training opportunities available to make learning a breeze. We're glad you're part of our community! JudyAnn L. Owner Used the software for: 1-2 years ### "Effective and conscientious about security. " April 11, 2018 4.0 Pros I like this software because of the security. The billing department has more control over small things. I've worked with it for a couple years and figured out many of the tools. I use the monthly calendar view constantly to present open date/times. The interface isn't going to win any beauty prizes, but it does work very effectively and that is what really matters. Cons Separate calendars for each therapist require a lot of clicking back and forth. Patients are sorted by surname only. (Work around; present all old patients and do a control F search) Review Source Response from Psych Select Software September 13, 2018 Hi JudyAnn, Thanks for your honest feedback! We are so glad to hear that TherapyAppointment has made your billing department's job a little easier and that it gives you more control over the small things that might otherwise fall through the cracks. We know managing a practice isn't easy, and we are happy that we can help! You're right about our user interface, but we're excited for you to take a look at the new software later this year! We think you'll find it clean and modern (and hopefully a candidate for one of those beauty prizes!) Thanks again for your review. Again, we really appreciate your time and feedback. VR Verified Reviewer Certified Personal Trainer Mental Health Care Used the software for: 1-2 years ### "Small Therapy Office" October 29, 2018 5.0 It makes my life 10 times easier! But we still need clients to fill out information on paper because they have a difficult time setting up and using their accounts properly. Pros I'm the billing assistant in the office. My favorite part is that it makes billing insurance companies so much easier and faster. It also tells me when I'm missing information in a client's file. Cons One of the features allows clients to create their own accounts in the system. Their system is so different from the one I use. It's difficult for them to access it without explicit instructions every time. It's not user friendly for ages 40+ from what I've found. It's also a pain to re-bill under a different CPT code if it's already been submitted once before under a different specific code. Review Source Response from Psych Select Software November 1, 2018 Thank you so much for your feedback! We're glad TherapyAppointment makes your life easier! We are always working to make our software better, so appreciate your feedback on the patient portal and billing CPT codes. The patient portal in V2.0, our next upgrade, was built with user-friendliness in mind and we think you'll love it! Also, our team of billing experts is happy to take a look at this billing issue as well -- please give us a call and we'll see what we can do to help! VR Verified Reviewer Psicóloga Used the software for: 6-12 months ### "Excellent, offers the possibility of administering the mental health practice." April 7, 2018 5.0 The benefits are diverse and stand out: session documentation, Medicare PQRS reports, automatic patient account accounts, the attached EOB report to patient sessions. track the dates and amounts of insurance, check / direct deposit, offers the Patient Portal and among other things, appointment reminders are made. Pros I like most is that it offers the possibility of managing the mental health practice of an individual or group, this sofware has allowed me to document the session ensuring compliance with HIPAA with structured notes, treatment plan reports and separate psychotherapy notes. Also allows you to mark notes and create custom templates. Cons I like the least is that you can neglect the responsibility of developing the ability to remember individual or group information because you can retrieve and access with this software, mental health records are not always mechanical, there is qualitative information that can not always be recorded in this software. Review Source Response from Psych Select Software September 13, 2018 Hi! Thanks for your feedback and for using TherapyAppointment. We are glad you've found our software helpful in administering your practice! We are excited for you to take a look at the new version when it is released later this year! VR Verified Reviewer Billing Dept Manager Mental Health Care Used the software for: 2+ years ### "Using TA Legacy- excellent software for the money" April 1, 2019 4.0 Wonderful! GREAT customer service! Get back to any issues with have promptly and takes suggestions for future improvements! Pros The ease of connecting with a credit card merchant company to process patient payments and have them directly post to the patients account. Having the connection of insurance company payments flow right into the patients account without manual entry, and that it allows for patients to review and make payment online through their account. Cons Unable to produce a report that is just patient balances (currently it's any balance that shows up on the report, it might be due from insurance or due from the patient. Our workaround is to print the report, work all the accounts and note them on paper, then process statements just to those accounts where a patient owes a balance.) Review Source VR Verified Reviewer Therapist Mental Health Care Used the software for: Less than 6 months ### "Exciting Updates" November 16, 2018 4.0 Pros My favorite new feature is the one that allows you to sync your calendar with your personal calendar! That will make things so much easier for me! Cons Honestly just how long it took to put out such a big update. I'm looking forward to the new platform! Review Source Response from Psych Select Software November 20, 2018 Hello! Thank you for trying out the new TherapyAppointment. We count ourselves lucky to have such a strong and collaborative community! Thank you for being part of it! We're glad you find our updates exciting and are looking forward to trying it out. You're right -- what a big update it was! We are looking forward to getting it in your hands! Thanks for being part of the TherapyAppointment Community! :) TG Tricia G. Professional Counselor Mental Health Care Used the software for: 6-12 months ### "Pleased with this system" January 21, 2020 4.0 Overall I am pleased with TherapyAppointment. It meets my needs and the improvements that need to be made are not deal breakers for me. I find it affordable for my solo practice and it has enough features to keep my running my practice smoothly each day. Pros Customer support is efficient and prompt. I was concerned that getting support via email would be cumbersome or untimely but they respond promptly and thoroughly. I contacted my rep with billing questions and had a 30-minute demo with her over the phone which was extremely helpful. She is a therapist as well so she knew first-hand what my needs were. It offers both email and text/voice reminders which is included in the monthly price. It securely stores credit/debit cards for easy payment. My biller has not problem logging in and doing her work remotely from her office which is in a different city. They are available for her as well when she needs customer support. Cons You can't hover over an appointment time to see an "alert" you have written such as "husband joining session today"...you have to open the appointment which just takes extra time. The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me. It doesn't have required fields so they can create an account, fill out a few things which is typically their email, phone number and then they log out. When they complete that you get an email stating a new patient has registered but in reality they have much uncompleted information so you have to contact them anyway to complete their registration. It defeats the purpose. That was a big disappointment to me. I did email support about this and they said they would alert their design team. Review Source MW Malarie W. Office Manager Mental Health Care Used the software for: 1-2 years ### "Great for small practice or one provider." August 17, 2017 4.0 This system is inexpensive, but you get what you pay for. It serves its purpose, but if you are looking for something with bells and whistles, this may not be for you. Want something simple that makes scheduling easy? Then you may have found the perfect system for you. Pros The scheduling function is really easy. Integrated credit card processing allows for easy check in and payment, right from the schedule. It is easy to use, and the minimal functionality keeps the system from getting overwhelming. It is completely cloud based for easy access from any device with internet access. I haven't used customer support much, but when I have, the response time was almost immediate and all my questions were answered. Cons Functionality is limited. There is no ability to create invoices from the system, so we have to use an external system for billing. It is very manual. If you don't do much external billing, or if you can submit insurance claims completely electronically, or you are completely private pay, this system would be perfect. Another con is that when you add a new patient, that patient must be added under a single provider, not under the practice. If one patient sees multiple providers, that patient will end up with multiple records and multiple accounts. It can get quite confusing for note taking, payments, and data updating. If they change their address, you have to update a bunch of records, not just one! Review Source PD Pam D. Office Manager Used the software for: 2+ years ### "Our company uses this and I love it." February 12, 2018 5.0 Pros It's super easy to navigate, with internal communication and I can access all of our providers, no matter what state they are in, with just the click of the mouse. Cons I haven't figured out how to delete an Insurance Co. LOL. I wish a refund, of any amount, was possible to make. If a patient over pays it has to be left as a credit or refund the entire amount. Review Source Response from Psych Select Software September 13, 2018 Hi Pam, Thank you so much for your review! We are happy that you are part of our community and that our cloud-based software has made managing a dispersed practice a breeze. Sorry for the delay on this response, but please do feel free to give our Support Desk a call at 1(800) 242-2127 whenever you have questions. We can help anytime you have concerns like this! We've also created a pretty large library of help topics here: https://therapyappointment.desk.com/ Please let us know if we can help with anything! Thanks for being a valued TherapyAppointment customer! AS Annette S. Administrative Assistant Mental Health Care Used the software for: 2+ years ### "TherapyAppointment review from Dr. Savitz-Smith's office" November 26, 2018 4.0 Overall, our experience with TherapyAppointment has been positive. Support team is always helpful and informative. Pros It is easy to perform all of the functions and it is easy to read/view. Cons It would be helpful if there was a way to split billing as well as save more than one credit card on file as we often have more than one party paying for service (e.g. separated parents splitting the cost for child's therapy). Review Source Response from Psych Select Software November 28, 2018 Hi Annette, Thank you for sharing your experience and being part of the TherapyAppointment family! We are glad your experience has been positive-- our Support team strives to help you with your every need! And thank you for your feedback; our new software will be able to store and remember a card! We're continually working to ensure our new billing features are more streamlined, so we always appreciate our community's feedback on how we can improve! Thanks again for being part of the TherapyAppointment family! Best, The TherapyAppointment Team JG Julie G. Owner Mental Health Care Used the software for: 2+ years ### "It’s a pretty good EHR" March 22, 2019 4.0 It’s ok. Could be more robust. We’ve been promised a 2.0 version for a long time without it coming to fruition. Pros Ease of use. Having an online schedule is very helpful. Cons The inability to have my initial forms online and put in their chart. Also, the inability to send things to my clients via the portal is really inconvenient. If it had the ability to use it for teletherapy would make it perfect. Review Source Response from Psych Select Software March 25, 2019 Hi Julie! Thanks so much for your review of our Legacy product! We're excited to share that our new software, TherapyAppointment 2.0 does have these features! We can't wait to get your practice migrated as soon as the Current TA customer migration process is guaranteed lossless! Thank you! LT Laura T. Psychologist Used the software for: 2+ years ### "Excellent Electronic medical record and billing software" February 22, 2018 5.0 Pros I like the ease of writing clinical notes, keeping a schedule, and using these to file claims through the system. Cons It is a little expensive for the solo practitioner. The cost adds to monthly overhead which solo practitioners must keep low. It's efficiency at filing claims does make it worth it. Review Source Response from Psych Select Software September 13, 2018 Hi Laura, Thanks so much for taking the time to write us a review, and thanks for being a valued member of the TherapyAppointment community! We are so happy that our software has been a helpful solution to help you grow your solo practice. And we completely understand how tough being a solo practitioner can be -- our founder was one himself! To that end, we've set up a variety of transparent, no-hidden-fees pricing options to help. So whether you're just getting started and see less than 10 clients, or are building your practice and seeing up to 40, we've created plans that can help you grow. And, it's worth noting that all packages include the full version of the software and on-the-phone, person to person support. Our software also includes practice statistics to manage your growing business and billing tools to ensure your focus is on patients, not paperwork. We want to see you succeed, and are here to help! Thanks again for your review! :D TR Theresa R. LMFT/Owner private practice Mental Health Care Used the software for: Less than 6 months ### "Helpful program " April 2, 2019 4.0 Having a "one stop shop" kind of experience has been great. Easy access to electronic files that meet HIPPA standards and privacy, documents can be uploaded, created. Reminders for completing documentation and then being able to send billing to insurance companies with the push of a button. Pros I like the ease of scheduling. It is great to have the "dashboard" to keep track of who you still need to chart on and when completed charting is ready to submit for billing. It's nice to have that taken care of with the program submitting to insurance companies. Cons I do not like the difficulty in syncing my schedule to my phone. It can be done, but there are a couple of steps to it, and if you make any changes, you have to re-sync. I would much prefer an automatic sync to my phone . Review Source Response from Psych Select Software April 8, 2019 Hi Theresa! Thanks so much for your review! We're so happy you've joined our community of mental health pros. :D It's wonderful to hear that we've helped you streamline managing your practice with our "one stop shop" solution! Regarding your schedule syncing, this is something we can absolutely help you out with. I'll ask Remy from Tech Support to reach out to you directly with a little more information on a calendar syncing feature we added a few weeks ago that should make it so much easier! Thanks so much, MM Marti M. Therapist Mental Health Care Used the software for: 2+ years ### "Therapy Appointment has made my professional life so much easier!" April 28, 2015 5.0 Pros I have been using this program for several years now and couldn't be happier. I recommend it to my colleagues regularly. The user interface is simple and a pleasure to use. The monthly flat fee has saved me a bundle in time and money in comparison with hiring a billing person, which I did for many years previous. The customer support, which is not needed very often, is prompt and excellent, whether by phone or by internal message. The continual updates have successfully kept up with the changes in coding with the DSM-V, which is no small feat. As they say themselves - they promise that this program will never be finished. And with continual updates due to professional changes and with improvements and additional functioning they have voluntarily provided, I doubt it will. Cons Nothing. I couldn't recommend it more highly. As I said, I do recommend it to colleagues regularly. There is no financial incentive for me to do so. Review Source JM Jason M. Owner/Operator Mental Health Care Used the software for: 2+ years ### "Simple product that does a lot" December 1, 2018 4.0 I have a simple, small practice. I don’t take insurance, and I don’t have many clients to manage, so I can’t speak to how robust it is for that purpose, but for the small amount of practice I need, it’s a wonderful value for the price. I get what I need, it’s secure, and it’s very affordable. Pros \- Ease of scheduling - Versatility of application Cons \- sometimes feels like it was designed by engineers, rather than by designers with user experience in mind. This appears to be changing, however, with the new 2.0 experience. Review Source Response from Psych Select Software December 3, 2018 Hi Jason, Thanks so much for your feedback on TA2.0 and and the original TA! You're right, we have pushed to make TA2.0 a more user-friendly, intuitive experience with customers at the forefront of our every design decision. We're glad you noticed the changes! And we're elated to hear that TheraoyAppointment has provided a great value for you and your practice. That's what we strive for and, with your feedback, hope to continually improve upon! Thank you for being part of the TherapyAppointment family! Best, The TherapyAppointment Team PA Paul A. Doctor Mental Health Care Used the software for: 2+ years ### "#1 EMDR TURN KEY WITH EVERYTHING YOU NEED!!!!" April 28, 2015 5.0 Pros Incredible turn key web based solution for Mental Health providers covering all aspects of EMDR, billing, intake notes, progress notes, reminder calls, documentation, easy online registration, direct billing to insurance comanies, and credit card payment processing. The developer and inventor of this product is a Doctoral Level Psychologist who understands the needs of mental health providers and he is committed to the ongoing development of the product. He and his staff are very responsive to concerns and questions. Absolutely amazing. I would highly recommend without reservation! Cons I am very very satisfied however the only tiny problem is when there is a problem with the server slowing down. However this company has resolved and worked with this issue. In fact the server slowing down is not a problem and it is very fast currently. Review Source JW Judith W. clinical psychologist Mental Health Care Used the software for: Less than 6 months ### "Good value for $$" March 21, 2019 4.0 Overall, pretty good, however the child/parent account issue is going to make me stay, or eventually leave and use another EHR. Pros The low cost when just starting in private practice, plus the free month to try it out. Also, the webinars on Thursdays have been invaluable, as well as the calls from TA to 'check on how I'm doing' have been helpful. Cons I REALLY need for TA2.0 to distinguish between the client and the 'responsible party' (aka parent). For those of us who work with children, this is critical. Also, setting up client accounts and generating invoices -vs- receipts is not intuitive. I still need help with this! Review Source Response from Psych Select Software April 2, 2019 Hi Judith! Thank you for joining our community and thanks for sharing your feedback! We are so glad to know that we've been able to help your practice grow through our webinars, the low cost, and our support team! You'll be happy to know that we've reworked our billing system and are preparing to relaunch it soon -- it's vastly improved, and we hope you'll find it much more intuitive. Thanks also for your feedback regarding designating responsible parties. I'm passing along this feedback to the Dev Team so we can work on it. Judith, it's feedback like yours that help our product improve, so we thank you! And, we hope that the new billing system updates help better serve you! Keep your eyes peeled for an email from us soon to share the updates! SB Sherry B. Office Manager Mental Health Care Used the software for: 2+ years ### "When it's up and running, it's good. Not great, but good" May 30, 2017 2.0 Pros The system is good, there are many improvements that need to be done. It's better than doing everything manually. Cons The amount of time that the system is down, especially lately. You can't even get a hold of anyone, not even to leave a message. No customer service person when the system goes down, they don't answer the phone. Review Source JH Janet H. Therapist Mental Health Care Used the software for: 2+ years ### "Therapy Appointment is Indispensable" April 28, 2015 5.0 Pros Therapy Appointment is like having a personal assistant. The program was designed by a therapist for therapists so it has all the features a private practitioner needs with no fluff. It allows me to maintain my schedule, chart, file claims, bill and monitor statistics and income. It sends appointment reminders and even sends birthday greetings. My clients like being able to schedule their own appointments (no more phone tag) and the customer service is amazing. I could not operate a private practice without it. Cons I have been using Therapy Appointment for almost 3 years with absolutely no complaints. Review Source SP Shondra P. Office Manager Mental Health Care Used the software for: 1-2 years ### "Nice overall product with a few fixes needed " June 14, 2018 4.0 Overall, it is a great product there are just a few tweaks that would be helpful Pros Ease of use - learning the software is extremely easy. Data entry is simple and managing patient database is easy and straightforward. Cons No insurance history is kept (if someone gets new insurance, you have to eliminate the old information to put the new insurance in) Review Source AP Annie P. Office Assistant Mental Health Care Used the software for: 1-2 years ### "Not a lot of features that I'm looking for" April 15, 2020 3.0 Not what I'd choose, but I didn't choose it. I don't love it. Pros It's easy to use, and does most of what I need it to. Only one of the businesses that I work for use it. Cons There are many features that are missing. There is no good way to add notes about an appointment, or about a person, so that other users can see it. You can't reply to messages send to more than one other employee. You can't change an appointment's color. Review Source Similar Products Featured ## Related categories [Therapy](https://www.capterra.com/therapy-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.