# FundCount Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FundCount the right Fund Accounting solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110568/FundCount/reviews

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FundCount

4.7 (15)

[View alternatives](https://www.capterra.com/p/110568/FundCount/alternatives/)

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Last updated March 13th, 2026

# Reviews of FundCount

Ease of use

4.4

Customer Service

4.5

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Managing Partner  
Accounting  
Used the software for: 2+ years

### "Excellent Product for Fund Admins, Family Offices, Private Funds"

November 29, 2021

5.0

Pros

As a user of multiple fund accounting systems, I have found FundCount to be the most comprehensive all-in-one solution. There is no need to use a separate portfolio, G/L or partnership system since all features are interrelated directly into the single FundCount solution. The interface is simple and easy to teach to new hires.

Cons

The web interface is a bit slow for heavy usage via the web UI.

Review Source

LM

Lydia M.  
Finance Officer  
Investment Management  
Used the software for: 2+ years

### "Great software but can do with more free functions"

February 23, 2024

4.0

Overall experience is good. There is so much to appreciate in FundCount!

Pros

Equities accounting lifecycle. Creating the profiles, recording a, purchase and sale and valuation of equities is very smooth.

Cons

Forward FX - To recognize the FX points, I have to do with manual work arounds. That i have to pay for Withholding tax function and the reporting integration function and the accounts payables function.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

For combination of the accounting function and the Portfolio Management function.

Review Source

Response from FundCount

August 26, 2024

Dear Lydia, Thank you very much for the review. We are glad to see that overall, you are enjoying the software! Some functionalities do unfortunately have an additional fee associated with them, which is a model that allows us to keep a good offering for those that don’t need the full suite of capabilities we have – and we trust the development of the unique tax withholding functionality you required will help you out!

SG

Steven G.  
Assistant Professor  
Education Management  
Used the software for: 2+ years

### "Losing capabilities"

October 23, 2018

3.0

It gets the job done but it is awkward currently to use. In addition, it is rather expensive for what we are getting form it. We are just doing monthly reporting for a small fund that has infrequent trading.

Pros

I know it well and it is fairly easy to use.

Cons

I now have lost all of the electronic pricing ability so I have to manually type in all prices. In addition more reporting capabilities would be great. In addition, exporting and importing capabilities would be helpful. It is also rigid in some workflow processes.

Review Source

Response from FundCount

October 30, 2018

Dear Steven, Thank you for your review. We want to bring to your attention that you have not upgraded FundCount since 2012, hence have missed many new features and enhancements. Regarding your comment about ¿pricing ability¿: last year Yahoo Finance announced that they were discontinuing their API for all third-party applications and thus this was out of our control. Yahoo¿s was a free option to download historical prices but we support paid options such as Interactive Data, Bloomberg WS and ThomsonReuters.

JB

Joven B.  
Accounting Officer  
Capital Markets  
Used the software for: 1-2 years

### "Fundcount: A Trusted Tool for Fund Accounting"

August 29, 2025

5.0

I find FundCount helpful in my day-to-day work. This specialized application is powerful and efficient enough to handle multiple clients simultaneously without compromising accuracy. The support team is always available, responsive, and very reliable. Everyone I’ve interacted with at FundCount is highly knowledgeable and clearly skilled at their craft, which gives me great confidence in the service. FundCount not only streamlines complex tasks but also provides the expertise and resources to ensure everything runs smoothly.

Pros

What I like most about FundCount is how powerful the functionality of this app with user-friendly design. The app delivers excellent value for money, especially considering the wide range of tools it provides for accounting, bookkeeping, and reporting. Especially now that we are gearing towards being a fund administrator for other funds. The financial reporting features are highly customizable and allow us to generate clear, accurate reports quickly, design for specifc fund/client type. I also appreciate the unlimited patience of Fundcount support even in petty questions or sometimes recurring questions.

Cons

There isn’t much to dislike about FundCount. If anything, the only minor challenge is that you sometimes need to consult the knowledge base to fully understand certain features or handle specific situations. That said, the knowledge base itself is very comprehensive and usually has exactly the answers you need, so it ends up being more of a useful resource than a drawback. In fact, it’s reassuring to know the documentation is there to guide you whenever a question comes up.

Review Source

SD

Sabrina D.  
Analyst  
Investment Management  
Used the software for: 2+ years

### "Great System for Fund Management"

September 8, 2025

5.0

I have had a great experience with FundCount. I am constantly looking into the new features and seeing how we can further use the system.

Pros

The system is user friendly and the FundCount team are very responsive when we need assistance with features we need.

Cons

There's a little bit of a learning curve however they provide great training material to get you started.

Review Source

BL

Bryan L.  
Head of Operations  
Financial Services  
Used the software for: 2+ years

### "Fundcount Pros and Cons"

September 6, 2024

5.0

Reliable and user-friendly, with a responsive support team

Pros

Fundcount allows for the administration for a wide range of asset classes and fees calculation.

Cons

Fundcount is more suited for liquid strategy funds, and less for non-liquid type funds.

Review Source

Response from FundCount

November 26, 2024

Dear Bryan, Thank you for your feedback! We’re glad to hear you find FundCount reliable and user-friendly, and we appreciate your input on areas for improvement.

JD

Julian D.  
Financial Controller  
Financial Services  
Used the software for: 2+ years

### "Excellent Customer Experience"

August 12, 2024

5.0

Overall the onboarding and customer experience was excellent. The developers worked hard to understand our business, tailor the software to meet our specific needs and check in regularly to see if they can make any processes more efficient for us. The check-ins are well spaced out so that we are able to make meaningful improvements in our processes and make our use of Fundcount more efficient during each check in. When we have suggestions on what the software can do better, the developers genuinely consider how this can be done and where possible include in the next updates. They definitely work with us to improve our experience which is refreshing for an accounting software provider!

Pros

The summary investment views, sector reporting and standard reporting modules are very insightful. The upload tool for data is also easy to use and efficient for data entry.

Cons

It is quite US centric from a tax perspective so as an Australian Fund the tax module is not very useful.

Review Source

Response from FundCount

August 26, 2024

Dear Julian, Thank you for your thoughtful review! We're delighted to hear that our onboarding and customer experience have been excellent for your team. It's great to know that our efforts to tailor the software to your needs and the regular check-ins have made a meaningful impact on your processes. Your input about the US-centric tax module is noted, and we'll keep this in mind as we continue to improve our software. Thank you for being a valued partner. We look forward to continuing our collaboration!

PL

Pablo L.  
Head of Fund Services  
Accounting  
Used the software for: 2+ years

### "Great Software for Fund Administrators"

May 20, 2024

4.0

The overall experience has been fine. It is a system that generates confidence in its calculations and reports due to its precision and internal audits.

Pros

FC offers a great performance in running all the necessary calculations to NAV Calculations with just a few templates. The support team is quite fast when you need it and open to listen your current needs.

Cons

Despite that FC is worth the cost, it may be expensive for some companies.

Review Source

Response from FundCount

August 26, 2024

Dear Pablo, Thank you very much for your comments. We look forward to continuing to strengthen our relationship, explore more functionalities that may improve processes for your team, and continue to drive value. Thank you for being a valued partner of FundCount.

EW

Eric W.  
President  
Accounting  
Used the software for: 2+ years

### "Trusted Software and Technology Partner for over 12 Yrs"

December 15, 2021

5.0

Pros

We chose FundCount as the cornerstone infrastructure for our fund administration services firm over 12 yrs ago. FundCount's integrated, robust solution, coupled with an easy to use interface, has allowed our fund accountants to swiftly navigate monthly reconciliations. Having portfolio and partnership accounting integrated into one solution (as opposed to separate modules) decreases interoperability issues. The system's robust reporting capabilities allow for us to provide professional industry leading reporting to the fund managers and limited partners. And FundCount continues to add functionality to its offering, as opposed to "resting on its laurels". FundCount, over these many years, has provided a level of service that has made us feel as though we were their largest, most important client - which we are not. They treat the relationship as a partnership - which is how we view it as well. And based off of over a decade's worth of interactions, I'm confident in saying that they strive to treat all of their clients with this high level of customer service and perspective of partnership.

Cons

The only "cons" we have are that we don't have the need/range of offerings from our service to take advantage of all of the full functionality of the product offering. We primarily focus on liquid hedge funds and some PE/RE funds and yet I am quite aware that the capability of the solution provides even more functionality for other types of entities, i.e. multi-family offices, etc.

Review Source

SL

Shaw L.  
Operations Specialist  
Mining & Metals  
Used the software for: 1-2 years

### "Fund Count Review"

May 2, 2023

5.0

We're pleased with Fund Count. Getting everything up and running required a lot of effort and learning but was more than worth it.

Pros

Getting up to speed with Fund Count requires some effort on your part. Thankfully the Fund Count team is there to support you along the way. Once you are up to speed with the software fund accounting is a breeze.

Cons

At times, customer service e-mails aren't responded to in a timely manner.

Review Source

NF

Nicolaas F.  
Head of Operations \_ Fund Administration  
Financial Services  
Used the software for: 2+ years

### "Full House"

October 14, 2018

5.0

Great Long Term Relationship, like the fellas over at Fundcount, and respect them and what they built immensely.

Pros

As a small Fund Administrator, we built our operational divisions around Fundcount. We operate with a small footprint thanks to the functionality of Fundcount. It offers a very strong portfolio orientated system, it backs that up with a very strong accounting function and rounds off with a strong investor services function. It is the ability to use one system across our divisions, A to Z, that makes it such a powerhouse and valued partner.

Cons

Fundcount is expensive. That being said, Fundcount has startup pricing mechanisms that allow them to partner early on with small operations such as ourselves and grow together. As a small, niche enterprise, we choose not to grow to scale and rather service a small client base at very high service levels. Fundcount is a very good partner to do so, however, after staff costs, Fundcount remains our top expense. That being said, Fundcount is worth the cost and that is why we have been using it for over a decade.

Review Source

MC

Marios C.  
Senior Manager  
Accounting  
Used the software for: 2+ years

### "Fundcount review"

November 22, 2023

5.0

Pros

\- Efficiency - Reporting capabilities - Support from Fundcount team - Has the right % of automation to accomodate most types of investment strategies

Cons

Some functionalities are more complex for a normal user.

Review Source

DB

David B.  
Senior Wealth Advisor  
Financial Services  
Used the software for: 2+ years

### "FUNDCOUNT"

October 19, 2018

5.0

Overall the experience has been good, and I do feel over time the product has continued to move in the right direction, which is it is always adding useful new features and is improving.

Pros

I like that all my client data is in a database and can be reported, sorted and used in a variety of different ways. I like that the entities are connected in the software and information from one partnership or fund flows through nicely to its owners. Easy to run financials and it is nice to see real allocations schedules for my clients.

Cons

We tend to have problems such as not being able to get into FundCount around updates.

Review Source

LJ

Lori J.  
Fund Accountant  
Financial Services  
Used the software for: 2+ years

### "Sophisticated yet Easy to Navigate"

October 19, 2018

5.0

Pros

I'm very impressed with the versatility and sophistication of the software. It is easily adapted to accommodate the unique nature and reporting requirements of virtually any fund. Customer support is outstanding.

Cons

Software updates occasionally cause unexpected issues. An inconvenience, but the customer team is quick to address and correct problems.

Review Source

MF

Muhammad F.  
Assistant Manager IT  
  
Used the software for:

### "Software Features"

December 3, 2014

4.0

It has great features that are required by any Asset Management Company in order to keep fund portfolios, mutual fund management actually products they offer and enchanced investor relation module. But unfortunately i did'nt find any free version or trial one.

Review Source

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