# Best Remedyforce Alternatives 2026 | Capterra

> Looking for alternatives to Remedyforce? Find out how Remedyforce stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/110648/BMC-Remedyforce-Service-Desk/alternatives

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# Alternatives to Remedyforce

[4.3 (15)](https://www.capterra.com/p/110648/BMC-Remedyforce-Service-Desk/reviews/)

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## Top Remedyforce Alternatives

Remedyforce

* * *

Starting from:

$50

Pricing Model:

Not provided by vendor

* * *

Overall Rating:

[4.3 (15)](https://www.capterra.com/p/110648/BMC-Remedyforce-Service-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.0

Features

4.3

Value for Money

4.2

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.5

Value for Money

4.5

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All Remedyforce Alternatives

At a Glance

Top Alternatives for Remedyforce

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [SysAid](#product_5411fa84-69c4-47bd-a274-a6d200b6d7d4)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

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by Bitrix

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Salesforce

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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by Zoho

[4.3 (6982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

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by Agiloft

[4.8 (38)](https://www.capterra.com/p/101273/Agiloft/reviews/)

Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more. [Learn more about Agiloft](https://www.capterra.com/p/101273/Agiloft/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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## [OTRS](https://www.capterra.com/p/127284/OTRS/)

by OTRS

[4.4 (96)](https://www.capterra.com/p/127284/OTRS/reviews/)

Fully-managed issue tracking solution that helps teams quickly and accurately track, resolve and report on issues. [Learn more about OTRS](https://www.capterra.com/p/127284/OTRS/)

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## [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

by ServiceNow

[4.4 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/)

Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty. [Learn more about ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

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Software Found In

-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)
-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
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-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
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-   [ITSM Software](https://www.capterra.com/itsm-software/)
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-   [Server Management Software](https://www.capterra.com/server-management-software/)
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-   [IT Service Software](https://www.capterra.com/it-service-software/)
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