# RealTime POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RealTime POS the right Retail POS System solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110708/Realtime-POS/reviews

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RealTime POS

4.2 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of RealTime POS

Ease of use

4.1

Customer Service

4.4

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Dax S.  
Brand Manager  
Automotive  
Used the software for: 2+ years

### "Super simple POS system for B2B or B2C"

January 16, 2023

5.0

Amazing support and 99% up-time. Any issues we have experienced were handled ASAP and the team is amazing.

Pros

Easy to use and simple access to relevant information in real time.

Cons

Can't access from various devices without additional licenses.

Review Source

MS

Mayur S.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Recommended real time POS tool."

September 9, 2022

5.0

Pros

Loved the inventory management and order management functionality.

Cons

Till now not find any type of disadvantages of software.

Review Source

NM

Nicholas M.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Real Time PITA! This is difficult and will mess your numbers up. "

July 7, 2021

3.0

Their tech guys are willing to work with you but in our busiest month every time it broke, or lost license key, or double charged a customer or the totals don't match or add up properly on the statement is...We will get \[SENSITIVE CONTENT\] on the program team to fix it. Or Sorry about that. No solution offered. They did call back quickly when there was a issue but no long term solution to fix the issues.

Pros

I did at first for the service orders aspect. I liked that it produced service work orders. We are an automotive business so it was critical to have service orders and keep track of inventory.

Cons

It didn't add up to much.. To restrictive as to options. Their program team is 1 guy, 2 technicians, and maybe 1 sales guy. Small company that uses an answering service to look big. The program doesn't add numbers or on accounts properly and is a pain to fix. We may be a too big of a small business to use their software. It has endless possibilities but their functions work half the time and always seem broken.

Alternatives considered

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing RealTime POS

Better service order abilities

Review Source

Response from Realtime POS

July 8, 2021

needed error corrections on applying payments to wrong accounts in AR, numerous times. We have many other clients both small and large using AR for many years in booking AR charges and applying payments to the right AR account. Client network also was very marginal with constant disconnections between the computers and main server.

JM

Jazzmen M.  
Sales person  
Retail  
Used the software for: Less than 6 months

### "Not hard to handle"

February 11, 2022

5.0

Pros

I love that RT POS helps with issues and breaks down every tab possible to click

Cons

That sometimes you can't make changes that only RT POS uses.

Review Source

JB

Jenson B.  
  
Retail  
Used the software for:

### "Run of the mill or cream of the crop"

December 23, 2014

4.0

Pros

I like the functionality, style, and execution. The fluid experience is unrivaled, despite a non-trivial learning curve.

Cons

The flexibility and customization options are restricted to specific paradigms, which do not always conform with our current priorities.

Review Source

MS

Matt S.  
President  
Retail  
Used the software for: Less than 6 months

### "I really didn't understand this product"

December 13, 2016

3.0

I really didn't understand this product. I tried it out and couldn't figure out how to apply it to my business. I've opted to go with a product that I understand better.

Review Source

AL

Albert L.  
Cashier  
Retail  
Used the software for: Less than 6 months

### "Great Product!"

September 8, 2016

4.5

Pros

As a cashier, what I liked the most about this product is when combined with a touch screen monitor, I am able to enter in my customer's order and print receipts very quickly. This lets me be more efficient at my job, and gives me more time to focus on other tasks such as answering calls and taking orders over the phone.

Cons

The product's interface is a little overwhelming at first, and can take some time to learn and get used to.

Review Source

AH

Amber H.  
  
Apparel & Fashion  
Used the software for:

### "Really like the system. Easy to use."

September 2, 2014

4.5

Pros

I really like that I can call and talk to someone if I have questions. I was able to purchase the bundle and love it.

Cons

I don't like that when putting in new inventory, you have to go to more than one tab.

Review Source

EB

Edan B.  
General Manager  
  
Used the software for:

### "Great - friendly - Real time and simple to operate"

August 15, 2010

5.0

I highly recomend it, its simple enough for a small business. but at the same time fills the need of a larger business as well.

Pros

Great - friendly - Real time and simple to operate

Cons

so far so good

Review Source

AW

Alex W.  
  
Wholesale  
Used the software for:

### "Good and reliable"

December 23, 2014

3.5

Pros

It is a very reliable system. I have experienced minimal problems.

Cons

It has some downtime, but that is to be expected. Nothing too much.

Review Source

SL

Shaun L.  
Account Executive  
Retail  
Used the software for: Less than 6 months

### "Decent POS"

August 31, 2016

4.0

Pros

Simple to use and ease of install. Receipts and all your order information goes directly to a universal system and has multiple receipt options.

Cons

Nothing to dislike about this product, there are a ton of different companies that do POS sales so you might be able to compare.

Review Source

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## Related categories

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

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