# ServiceM8 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServiceM8 Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more. Source: https://www.capterra.com/p/110711/ServiceM8 --- # ServiceM8 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceM8 ## What is ServiceM8? ServiceM8 is the app for trade contractors & service businesses, such as plumbing, electrical, HVAC & refrigeration, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. We're a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. ## What is ServiceM8 used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Quoting](https://www.capterra.com/quoting-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 311 user reviews Reviews sentiment Positive 94% Neutral 2% Negative 4% Starting price A$29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceM8?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.servicem8.com&name=ServiceM8) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceM8 4.5 (311) VS. [4.6 (1,440)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price A$29 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (302) Ease Of Use 4.6 (427) Value For Money 4.6 (280) Value For Money 4.4 (420) Customer Service 4.5 (297) Customer Service 4.6 (423) ## ServiceM8 alternatives [4.6 (5,137)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110711/ServiceM8/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.4 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Scheduling 3.9 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 3.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 4.0 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Service History 4.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 4.0 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders ServiceM8 143 features Manage and track employee attendance Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Communicate using direct chat or messages within the system An itemized to do list that can be edited as tasks are completed Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Accept and process credit/debit card transactions Manage sending personnel and resources to a site as needed Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Primarily serving commercial or industrial locations needing electrical work Software is designed specifically for use of locksmith companies Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Intended to be used by pest control companies Serving plumbing industry professionals Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Process images and automatically scan for data Create checklists and to-do lists that can be marked during inspection Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manage inventory based on different requirements of individual work orders Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Calculate rule-based prices for a product/service Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Streamlining repetitive tasks and activities through automated and predefined workflows Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Tools to facilitate the production of information and promote efficiency Plan and coordinate all the resources, costs and time needed to execute assignments Analyze floor plans to generate workflow Create proposals based on costs of labor and materials Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Send messages via SMS Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (283) 4.3 Based on 283 reviews ## Pricing Value for money 4.6 (280) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/110711/ServiceM8/pricing/) Free A$0.00 It includes: - 1 User - 30 New Jobs Per Month - 10 AI Assists Per Day - All Essential Features - Job Cards - Scheduling - Quoting & Invoicing - Recurring Jobs - Job History - AI Quote & Invoice - AI Smart Assistant - AI Writing Helper - Online Bookings - Card Payments - Accounting Integrations Starter A$29.00 Flat Rate,Per Month It includes: - Unlimited Staff - Unlimited AI Assists - 50 New Jobs Per Month - 100 SMS (texts) Per Month - All Essential Features - Job Cards - Scheduling - Quoting & Invoicing - Recurring Jobs - Job History - AI Quote & Invoice - AI Smart Assistant - AI Writing Helper - Online Bookings - Card Payments - Accounting Integrations - Progress Invoicing - Reporting Growing A$79.00 Flat Rate,Per Month It includes: - Unlimited Staff - Unlimited AI Assists - 150 New Jobs Per Month - 300 SMS (texts) Per Month - All Essential Features - Job Cards - Scheduling - Quoting & Invoicing - Recurring Jobs - Job History - AI Quote & Invoice - AI Smart Assistant - AI Writing Helper - Online Bookings - Card Payments - Accounting Integrations - Inbox - Electronic Forms - Asset Management - Proposals - Bundles - Progress Invoicing - Reporting Premium A$149.00 Flat Rate,Per Month It includes: - Unlimited Staff - Unlimited AI Assists - 500 New Jobs Per Month - 1000 SMS (texts) Per Month - All Essential Features - Job Cards - Scheduling - Quoting & Invoicing - Recurring Jobs - Job History - AI Quote & Invoice - AI Smart Assistant - AI Writing Helper - Online Bookings - Card Payments - Accounting Integrations - Inbox - Electronic Forms - Asset Management - Proposals - Bundles - Progress Invoicing - Job Costing - Markup Billing - Knowledge - Reporting Premium Plus A$349.00 Flat Rate,Per Month It includes: - Unlimited Staff - Unlimited AI Assists - 1500+ New Jobs Per Month - 3000 SMS (texts Per Month - All Essential Features - Job Cards - Scheduling - Quoting & Invoicing - Recurring Jobs - Job History - AI Quote & Invoice - AI Smart Assistant - AI Writing Helper - Online Bookings - Card Payments - Accounting Integrations - Inbox - Electronic Forms - Asset Management - Proposals - Bundles - Progress Invoicing - Job Costing - Markup Billing - Knowledge - Reporting Value for money 4.6 (280) 4.6 Based on 280 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Deputy](https://www.capterra.com/p/167811/Deputy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (297) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (297) 4.5 Based on 297 reviews ## User reviews Overall rating 4.5 Based on 311 reviews Filter by rating 5(212) 4(79) 3(7) 2(4) 1(9) Mentioned topic Sorted by most recent GS GWEN S. FOUNDER AND CEO Health, Wellness and Fitness ### "Was good but not for me" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 12, 2025 Its a good progam, and likes some features but sadly with the structure of my compaglny, i needed the ability to have on demand availability and poating to have people pick up jobs as they become available. There was also no option to include tasks for forms to jobs. All of which i need. Pros I like the fact that the peogram has a calendar and your able to add customers details whwn booking services Cons I disnt like the fact that i wasnt able to have users or employee update their availability. For my service company, that was very critical for me. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reasons for choosing ServiceM8 I actually left ServiceM8 to go to Connecteam because their interface and features suites my company better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DN David N. Director Computer Software ### "Deal Breaker - No way to accurately track advertising conversions" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 6, 2025 Pros Servicem8 has some great features like online booking, text message reminders, managing jobs with staff, etc. Cons If you run Google Ads, the platform currently only allows adding a Google Analytics tag on the booking form. This is not enough to track lead attribution. Without proper conversion tracking, we cannot optimise campaigns, which means advertising spend is essentially being wasted. At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking. Without this, businesses cannot measure ROI or make data-driven marketing decisions. Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Ben B. Electrical Contractor Construction ### "Good Software. Horrible customer service! " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2025 ServiceM8 as a CRM is great. But I really do not appreciate a company that doesn't look out for their customers and doesn't use fair and normal business practices to solve problems. I signed up with ServiceM8 a long time ago. I haven't used the account in years and the account was left open but dormant. I finally decided to switch to ServiceM8 and I sign up for both their CRM software and their unlimited plan on their phone service. I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price. DOUBLED! I explained to their management that the account and the intention to activate the phone service was done much before aby price change was completed. We were simply waiting for the migration to complete. I spoke to different reps via chat and explained the issue. Although one rep said she will honor it, they were unwilling to put me on the plan and are screwing me over by making me pay double for the exact same unlimited plan they offered prior. Absolutely zero phone support. No way to talk with management. Chat support doesn't care for their customers at all. Horrible experience. I would have canceled this entire move but I already spent a ton of money to the service partner and committed to this company. Big mistake. Pros Software is very customizable and allows to do things that are not possible with other CRM software. Cons Customer service is a disaster. They have absolutely no understanding and don't care about their customers. Good luck if you run into an issue and need their help. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Better customization and my brother who is also a contractor uses them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Simon M. Director Electrical/Electronic Manufacturing ### "large Fees. " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 31, 2025 Service M8 were not helpful when requesting a refund on a large fee. I have requested a refund multiple times and rejected. Pros Easy to use. Value for money monthly fees with the option to scale when required. There app is easy to use. Cons Large payment fees taken from service-M8 and their partner Stripe. They do not care about small businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gareth B. Office and IT Manager Financial Services ### "Reliable, user friendly job management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Superb. Excellent service, with quick responses to calls for help. Pros Efficient job management platform with superb value for money. Cons There is a need for additional addons, some are free some are paid for premium but still offers VFM. For field users the full versions ios only but there is an lite android version Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reasons for choosing ServiceM8 Value For Money, ease of use, platform flexibility Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sheri P. Owner Construction ### "Great for small business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 Pretty happy it was great for a small start up company! Pros I liked the ease of use. I miss being able to search for jobs to find pricing something I’m not able to to do on other dispatch software Cons Less tracking and a little less options than what HCP offers Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reasons for choosing ServiceM8 Because they offered tracking and VoIP for our voice service that also records calls Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Heather A. Business owner and operator Hospitality ### "Overall dissatisfied" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 February 27, 2025 My overall experience is poor. The partner I paid to ensure automations and features ran properly could not provide me with a itemized invoice of what I paid for. Add-ons within the program that I needed for my business or soon canceled and no other alternative available. Pros The option to apply the convenience/service charge to the client within the invoice. Although Visa and MasterCard just required them to change it back. Other important features like the customer portal and custom forms was essential. Cons Many features glitch and don't work properly, only chat support can rarely solve or fix problems in real time. Some features available were not guaranteed and have since been discontinued and no insight to replace them. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Poor quality of features limiting common possibilities which other programs have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kirk B. owner Security and Investigations ### "sm8 review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 13, 2025 Innnovative design and good text chat tech support Pros Field app for techs and simplicity yet powerful software integrations Neat features Cons Apple Phones only Not the greatest sync to QBO Chat only support directly Lack of quality reports customized easily Switched from [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Improvement to quality app and new features and GUI Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reasons for choosing ServiceM8 price, features, app, field service management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeremy F. Captain Commercial Real Estate ### "Cleaning company reviews servicem8" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 14, 2024 Been a great thing for my business as well as us to Bill our customers keep a track of our employees and assigned jobs Pros It allows us to Bill and keep track of employees and jobs all in one place Cons That is only available on Apple products Switched from [MaidCentral](https://www.capterra.com/p/189582/Maid-Central/) Because maid Central became too expensive for the need to the bar company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MI Marcus I. Engineer Facilities Services ### "Very pleased that we chose ServiceM8 as my work management system." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2024 It has been a fairly steep learning curve to get going with ServiceM8 but overall, the experience has been pretty easy. You do have to mould some of your traditional working practices to fit the system, but I'm quite opening to finding newer and more efficient ways of working. There is lots of guidance available and the support team have been great. We've also hade to change from Adroid to iPhone at the same time, as ServiceM8 is only available on iPhone. ServiceM8 have helped with the cost of the change. Without doubt we have selected the most appropriate system. It has transformed the way we work. The efficiency the system has provided has probably halved our admin time. Pros It's a completely joined up system and it has streamlined our back office operation. Customers love the notifications when an engineer is enroute. Cons We haven't encountered major stumbling blocks with ServiceM8. The only criticisms are that it is not as intuitive as I would have imagined and integration with Google Calendar could be better (an issue with Google Calendar apparently). Alternatives considered [Powered Now](https://www.capterra.com/p/148383/Powered-Now/) [Tradify](https://www.capterra.com/p/152413/Tradify/) [Fergus](https://www.capterra.com/p/155571/Fergus/) Reasons for choosing ServiceM8 We looked seriously at three other systems. All had their pros and cons but ServiceM8 stood out with many more features and integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/110711/ServiceM8/reviews/) Popular comparisons [FieldPulse vs ServiceM8](https://www.capterra.com/compare/110711-153475/ServiceM8-vs-FieldPulse)[Jobber vs ServiceM8](https://www.capterra.com/compare/110711-127994/ServiceM8-vs-Jobber)[Connecteam vs ServiceM8](https://www.capterra.com/compare/110711-153140/ServiceM8-vs-Connecteam)[Skimmer vs ServiceM8](https://www.capterra.com/compare/110711-177014/ServiceM8-vs-Skimmer)[Fieldd vs ServiceM8](https://www.capterra.com/compare/110711-203654/ServiceM8-vs-Fieldd)[BuildOps vs ServiceM8](https://www.capterra.com/compare/110711-194155/ServiceM8-vs-BuildOps)[Service Fusion vs ServiceM8](https://www.capterra.com/compare/110711-135788/ServiceM8-vs-Service-Fusion) [ServiceTitan vs ServiceM8](https://www.capterra.com/compare/110711-150053/ServiceM8-vs-ServiceTitan)[Housecall Pro vs ServiceM8](https://www.capterra.com/compare/110711-140363/ServiceM8-vs-HouseCall-Pro)[Fracttal One vs ServiceM8](https://www.capterra.com/compare/110711-159911/ServiceM8-vs-Fracttal)[ServiceWorks vs ServiceM8](https://www.capterra.com/compare/110711-183679/ServiceM8-vs-ServiceWorks)[Contractor+ vs ServiceM8](https://www.capterra.com/compare/110711-213952/ServiceM8-vs-Contractor)[Kickserv vs ServiceM8](https://www.capterra.com/compare/110711-122541/ServiceM8-vs-Kickserv)[BigChange vs ServiceM8](https://www.capterra.com/compare/110711-149479/ServiceM8-vs-JobWatch-powered-by-BigChange)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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