# Page 12 | ServiceM8 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is ServiceM8 the right HVAC solution for you? Explore 311 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110711/ServiceM8/reviews

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ServiceM8

4.5 (311)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of ServiceM8

## Showing most helpful reviews

Showing 276-300 of 311 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LL

Laura L.  
Director  
  
Used the software for:

### "Excellent software! There are a few things that could be added to assist with ease "

June 2, 2016

4.0

Excellent software! There are a few things that could be added to assist with ease of use but you have the suggestions section with customer voting which is brilliant! Thank you for being so helpful and taking feedback in order to continue assisting us in providing services that we require! customer service amazing! Ralph was awesome!

Review Source

Response from ServiceM8

August 27, 2016

Thanks Laura! We have some exciting new stuff coming soon, stay tuned!

NW

Nick W.  
  
  
Used the software for:

### "New to Service M8"

October 20, 2016

5.0

Im new to service M8 and find it great for running an everyday business for bookings quotes & invoices. Im sure once i have used it for a while it will be second nature. Integrates well with Myob. Only down side is it does not work in Android devices like Samsung Tablet. Bit hard to use the IPhone when on the job. I like how it works with navigation ( tomtom ) straight from the app on phone.

Review Source

AG

Alex G.  
Director  
  
Used the software for:

### "Alpha Chemdry "

October 28, 2014

5.0

ServiceM8 enables us to keep a history of each jobs details, photos and attach scanned documents and notes. The SMS and email features are great to communicate with customers and technicians. Administration time at the end of the day is reduced with the technicians being able to keep track of the time spent on each job, invoice customers and receive payments (linked with Xero).

Review Source

SS

Steve S.  
Director  
  
Used the software for:

### "Love it"

March 8, 2016

5.0

The system integrates so well with MYOB that set up was easy. Once we let go of our old paper work system the Servicem8 system is so much easier. The instant help box is easier than talking to someone and your help staff solved all adjustments to comply with our needs very quickly.

Review Source

Response from ServiceM8

March 9, 2016

Thanks Steve! Great to hear that ServiceM8 is making it easier to run your business! Cheers, Darren

jA

jamie A.  
bookkeeper  
Environmental Services  
Used the software for: Less than 6 months

### "stop looking"

January 15, 2019

5.0

Pros

this is the best service software out there

Cons

none, i an sold and will not go back to our old program

Review Source

HR

Hayden R.  
Director  
  
Used the software for:

### "Makes running my business easy!"

March 24, 2016

5.0

I have been using servicem8 as an Electrical Contractor now for approximately 4months and I am so glad I made the change. Quoting is very simple once you have loaded your materials and prices, full job history makes it easy to keep track of all stages during a job from initial contact to final payment and it even syncs everything over to Xero. Highly recommend.

Review Source

Response from ServiceM8

March 24, 2016

Thanks Hayden!

CT

Claudia T.  
Owner/Administration  
Automotive  
Used the software for: Less than 6 months

### "Excellent service, Love this App!"

January 13, 2017

5.0

Servicem8 has helped our business so much! What a great app. Recommend to all small business owners!

Pros

everything

Cons

none

Review Source

TW

Treath W.  
  
  
Used the software for:

### "Just received my Invoice"

October 7, 2016

5.0

Hi Team, just received my invoice and it prompted me to give you some feedback. Anyone within ear shot I tell about servicem8. It is by far the best service based system I have ever used and the support crew are A++. We are working towards bringing all our other platforms/systems into servicem8 to make our business even more productive. All the best!

Review Source

JV

John V.  
Managing Director  
  
Used the software for:

### "Great software on a budget"

October 1, 2014

4.0

Servicem8 is great value. There is other software out there but way too overpriced. It needs a few small things to make it good enough to not make you leave in the future. Being able to add a margin on materials, and the biggest one for me is to have profit and loss per job. Good work servicem8! Hope to see these updates in the future.

Review Source

WP

Warren P.  
Director  
  
Used the software for:

### "Great product. Getter price"

May 19, 2016

5.0

Run my business of 5 x guys day to day with service m8. We tried 3 x other apps/software first and our main focus was job scheduling and the calander format. Service m8 accross the board was and is the best. 6months on and i have no plans to do anything different but to keep uaing service m8 to help run my business.

Review Source

AD

ANTONIS D.  
Photographer  
Photography  
Used the software for: 6-12 months

### "We use this software for maintenance at the studio "

April 11, 2018

5.0

This platform helped me to plan and keep control of any maintenance works at the office.

Pros

It's a great tool to schedule and manage any maintenance works that need to be done in a small business, also to keep control of safety issues and instructions accordingly.

Cons

They could improve the current platform to operate for big businesses as well, like factories, big buildings, entertainment venues etc.

Review Source

KR

Katrina R.  
  
  
Used the software for:

### "Great Job Management Tool"

August 23, 2016

4.0

We have been using Servicem8 tool for a couple of months now and it's an effective job tool for our business as we need to send quotes every now and then. What I like about it is that I can attach files with the quotes and we can also modify the email template.

Review Source

Response from ServiceM8

August 27, 2016

Thanks Katrina!

AR

Alicia R.  
unemployed  
Information Technology and Services  
Used the software for:

### "null"

April 19, 2018

4.0

Review Source

SO

Scott O.  
  
  
Used the software for:

### "null"

March 26, 2019

5.0

Review Source

GK

Gordon K.  
  
Computer Software  
Used the software for:

### "null"

April 25, 2019

5.0

Review Source

SE

Scott E.  
Director, Business Advisor and Senior Bookkeeper  
Accounting  
Used the software for:

### "null"

July 31, 2018

4.0

Review Source

sL

shelby L.  
  
Accounting  
Used the software for:

### "null"

November 21, 2017

4.0

Review Source

JC

Julian C.  
  
  
Used the software for:

### "null"

March 27, 2019

5.0

Review Source

CK

Cate K.  
Director  
Financial Services  
Used the software for:

### "null"

November 27, 2018

5.0

Review Source

CB

Claire B.  
  
Consumer Services  
Used the software for:

### "null"

December 14, 2018

4.0

Review Source

TK

Tony K.  
Owner  
  
Used the software for:

### "Service M8 excellent customer service"

May 17, 2016

5.0

Spent may days and nights looking for a suitable software system for us, amusement device inspectors. Very awkward industry, found this diamond, spoke to Jeff in customer care, excellent service and product, no more stress here we come.

Review Source

PV

Polk V.  
owner  
Environmental Services  
Used the software for:

### "Chat room review"

March 4, 2017

5.0

Ralph was very helpful in answering a number of questions about ServiceM8 software. We are a startup company. He is very knowledgeable and patient! I am very appreciative of his excellent help.

Pros

comprehensive, pricing

Review Source

CG

Chelsee G.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "Ticks all the boxes"

September 26, 2016

5.0

ServiceM8 has been just what our business needed. We are well on the way to improving our work management and communication between the admin staff and our site workers. I have to give an A+ for customer service and support. We are using one of ServiceM8 partners to help us get the most out of this package and it has proved invaluable

Pros

Functionality, support, linking with our accounting package.

Cons

Only available on iOS devices

Review Source

RN

Robert N.  
CEO  
  
Used the software for:

### "A Must Have App"

April 10, 2016

5.0

ServiceM8 has helped our buisness immensely. We are able to bill real time! And the customer support is incredible!! Same day even on the weekends when there is an issue it gets resolved.

Review Source

Response from ServiceM8

April 10, 2016

Thanks Robert!

BH

Brent H.  
Manager  
Construction  
Used the software for: 1-2 years

### "Amazing software!"

August 11, 2016

5.0

Servicem8 has transformed the way our business operates. We would be lost without it! Our field technicians, factory, site managers and our second branch are all run through the servicem8 database.

Review Source

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