# Page 13 | ServiceM8 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is ServiceM8 the right HVAC solution for you? Explore 311 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110711/ServiceM8/reviews

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ServiceM8

4.5 (311)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of ServiceM8

## Showing most helpful reviews

Showing 301-311 of 311 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Michelle J.  
  
  
Used the software for:

### "Customer service was excellent"

February 3, 2017

4.0

Although I wasn't able to speak with a person, the reply via email was excellent. It was prompt and the instructions were clear and concise and assisted with fixing my problem immediately.

Review Source

NG

Nick G.  
Journeyman Electrician  
Construction  
Used the software for: Less than 6 months

### "Keep track of everything!!"

February 1, 2019

5.0

Pros

The ability to track and record information such as pictures, notes, client info and even assign certain employees to specific jobs. It also notifies employees via email of upcoming jobs

Cons

The cost up front wasn’t bad but I have experience with other programs similar to this that are a free software

Review Source

JE

Jana E.  
Office Administrator  
  
Used the software for: Less than 6 months

### "Quick response and answered all my queries"

June 7, 2017

5.0

Pros

As a service based business you can easily manage your business from quoting to the final product producing an invoice.

Cons

I have not used the system long enough to find anything that I didnt like about it. Maybe the fact that my boss has to input alot of information and it is not always accurate!

Review Source

JL

Joshua L.  
  
  
Used the software for:

### "Very helpful with editing templates"

February 27, 2017

5.0

Service M8 was great in helping me edit and tweak templates to my liking. Nothing was to hard or to much effort and they were quick to reply and meet my needs.

Review Source

SB

Steven B.  
  
  
Used the software for:

### "Very good can take a while to learn how to use."

May 20, 2016

4.0

Very quick and easy to make invoices and quote, I don't use dispatch because its nearly impossible to run from phone, would be fine if your stuck infant of pc.

Review Source

KM

Kimberly M.  
  
  
Used the software for:

### "Always so prompt to resolve anything we need help with!!"

March 20, 2017

5.0

Any time I've ever requested help with something, they have always helped and resolved any issues so quickly! And they have a super fast response time!

Review Source

MA

Matt A.  
Warehouse Manager  
  
Used the software for:

### "Great Product!"

June 2, 2016

5.0

Bringing our company our of a mess that it was in. Very organized, easy to learn and extremely helpful. Would recommend this to any company

Review Source

KM

Kirra M.  
  
  
Used the software for:

### "Great overall service"

March 30, 2017

5.0

Making a couple of mistakes, the Servicem8 team helped with my inquiry within minutes. Very happy with how quick the issue was resolved

Review Source

jN

jeremy N.  
  
  
Used the software for:

### "Great support "

November 28, 2016

5.0

Great support when you get stuck. easy to use helps to get invoice out quicker and now job hours are lost due to lost job sheets

Review Source

CA

Craig A.  
  
  
Used the software for:

### "ServiceM8 is Gr8"

November 6, 2016

4.0

Great value software for trades and services. Awesome features for the price and allows me to manage my small team from anywhere.

Review Source

DG

David G.  
Director  
Facilities Services  
Used the software for: Less than 6 months

### "Service M8 review"

August 11, 2016

5.0

Used this as a trial & found it is exactly what my business needed. Unfortunately there is no Android support on this, which limits operator satisfaction & cost.

Pros

The ease of use in managing my business, and its visibility tp all who need to know

Cons

No Android functionality.

Review Source

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