---
title: "Casepoint Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Casepoint Software - reviews, pricing plans, popular comparisons to other Electronic Discovery products and more."
source_url: "https://www.capterra.com/p/110712/CasePoint/"
page_type: "product"
language: "en"
---

# 

 Casepoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Casepoint

## What is Casepoint?

Casepoint is the trusted data discovery platform for large corporations and government agencies. Leveraging the power of AI and advanced analytics, its end-to-end platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources, enabling secure data-responsive workflows at enterprise scale. From legal hold and data preservation to cloud collections and eDiscovery, Casepoint streamlines everything from litigation, investigations, and compliance to Congressional Inquiries or Freedom of Information Act (FOIA) requests. With unmatched military-grade security, enterprises can manage their data confidently, enhance efficiency, mitigate risk, and meet reporting and compliance obligations with ease.

## What is Casepoint used for?

[AI Legal Assistant](https://www.capterra.com/ai-legal-assistant-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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Do you work for Casepoint?[Manage this product listing](https://www.g2.com/products/casepoint/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Casepoint

5.0 (1)

VS.

[4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.2 (41)

Value For Money

5.0 (1)

Value For Money

4.3 (35)

Customer Service

5.0 (1)

Customer Service

4.5 (40)

## Casepoint alternatives

[4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[CaseFleet](https://www.capterra.com/p/155618/CaseFleet/)

[4.7 (41)](https://www.capterra.com/p/155618/CaseFleet/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155618/CaseFleet/)

[Venio Systems](https://www.capterra.com/p/136392/Venio-FPR/)

[4.7 (6)](https://www.capterra.com/p/136392/Venio-FPR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136392/Venio-FPR/)

Highest Rated

[Everlaw](https://www.capterra.com/p/137171/Everlaw/)

[4.9 (87)](https://www.capterra.com/p/137171/Everlaw/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/137171/Everlaw/)

## FAQs about Casepoint

Overview

### What company size and specific industries is Casepoint built for?

Casepoint is designed for corporations, government agencies, law firms, and service providers. It fits organizations of different sizes across legal, public sector, and professional services environments that need case management and related workflow support.

Features and Usability

### What are the key features of Casepoint?

Casepoint offers case management, document management, and document review, plus search tools such as full text search, keyword search, natural language search, and search/filter. It also includes access controls/permissions, two-factor authentication, workflow management, reporting/analytics, customizable reports, and data capture and transfer for handling legal data.

Getting Started and Support

### What training and onboarding options does Casepoint offer?

Casepoint provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide self-paced walkthroughs.

Getting Started and Support

### What customer support options does Casepoint offer?

Casepoint provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided data.

## Features

AI summary

Based on 168 Electronic Discovery reviews

Capterra data shows that buyers of Electronic Discovery rank the following features as their top priorities:

-   **Keyword Search** (**67%** of reviewers rated this feature as critical)
-   **Search/Filter** (**76%**)
-   **Full Text Search** (**74%**)

Casepoint supports all three features that reviewers rate most highly: **Keyword Search**, **Search/Filter**, and **Full Text Search**. Together, these capabilities help businesses locate relevant data faster, narrow large document sets with more precision, and review content in greater detail, allowing teams to manage discovery work more efficiently and make better-informed case decisions.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Categorization/Grouping

Organize and group data or items based on various criteria

Casepoint 36 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Categorization/Grouping: Organize and group data or items based on various criteria
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Duplicate Detection: Compare new data with existing records to detect duplicate entries
- Full Text Extraction: Pull information from scanning entire documents
- Full Text Search: Search for specific words or phrases within a document or database
- Indexing: Compile and organize data into specific metrics
- Keyword Search: Identify specific keywords in documents
- Metadata Extraction: Retrieval of embedded metadata that is present within a file
- Metadata Management: Collect and maintain structured information that describes data or content
- Natural Language Search: Ability to interact with the application using human languages such as English
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Topic Clustering: Identify topics to prioritize document research
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial available

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DG

D G.

eDiscovery and Litigation Support Manager

Legal Services

### "CasePoint is Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2016

Really good product. We were hesitant at first as we have traditionally gone with Relativity but these guys have a great product and none of the user license crap or clunkiness of Relativity. Our attorneys (both partners and associates) and paralegals like Casepoint.

Pros

Easy to use and it is super fast (especially consider the large data sizes of each of our matters). We like that is fully web based and you don't need to download any software or use any applets and works great on mac or pc and most browsers (Chrome, IE, Safari and Firefox). They actually have a lot of great features but our attorney's really like their simple and advance search functions, the analytics function which allow you to view the data in different ways and their ECA, TAR and analytic capabilities are pretty good. Very frankly, its a lot cheaper than Relativity and we get all the functionality (if not more). Also, they are one of the few providers that handle lotus notes database (and email) data really well. They also process data pretty quickly and their litigation support staff is very responsive and are not afraid to push back if they see something wrong (i.e. not lemmings ...they actually think and use their brain)!

Cons

They allow for a lot of customization and configuration on user defined roles to the Nth degree however for some of that customization you have to work with them rather than being able to do it yourself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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