---
title: "Knowledge Direct Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Knowledge Direct Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more."
source_url: "https://www.capterra.com/p/110748/Knowledge-Direct/"
page_type: "product"
language: "en"
---

# 

 Knowledge Direct Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Knowledge Direct

## What is Knowledge Direct?

Knowledge Direct is an online learning platform that uses training automation to help leaders get their people smarter, faster - with training that sticks! The all-in-one platform includes: ON-DEMAND ACCESS TRAINING AUTOMATION EASY TO USE RESULTS DRIVEN Digitec Interactive is the only team that combines over 20 years of experience with award-winning technology AND award-winning instructional designers.

## What is Knowledge Direct used for?

[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9800

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Knowledge Direct?[Manage this product listing](https://www.g2.com/products/knowledge-direct/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Knowledge Direct

5.0 (3)

VS.

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$9800

Per User, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.7 (5,315)

Value For Money

0.0 (0)

Value For Money

4.5 (5,072)

Customer Service

5.0 (3)

Customer Service

4.6 (5,086)

## Knowledge Direct alternatives

[4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (197)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/)

Starting price

$3.58

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Knowledge Direct

Overview

### What company size and specific industries is Knowledge Direct built for?

Knowledge Direct is designed for associations, non-profits, corporations, and organizations in manufacturing, hospitality, IT, and medical sectors that need education and training tools. The target audience spans mission-driven groups and businesses that want to deliver training programs with measurable outcomes across a range of company sizes.

Features and Usability

### What are the key features of Knowledge Direct?

Knowledge Direct offers content management and reminders, along with built-in LMS, course authoring, and course management. It also includes learning management tools such as assignment management, assessments, gradebook, learning paths, progress tracking, reporting and statistics, user management, and SSO, plus SCORM compliance, mobile learning, and virtual classroom support.

Getting Started and Support

### What training and onboarding options does Knowledge Direct offer?

Knowledge Direct provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps.

Getting Started and Support

### What customer support options does Knowledge Direct offer?

Knowledge Direct provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support can cover both self-service and direct contact options, giving users several ways to get help. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 7,102 Learning Management System reviews

Capterra data shows that buyers of Learning Management System software rank the following features as their top priorities:

-   **Course Management** (**48%** of reviewers rated this feature as critical)
-   **Learner Portal** (**47%**)
-   **Training Management** (**44%**)

Knowledge Direct supports all three of the features reviewers value most: **Course Management**, **Learner Portal**, and **Training Management**. Together, these capabilities help businesses organize learning content, give learners easy access to training materials, and manage training delivery more effectively, allowing teams to keep employee development on track and improve the overall learning experience.

Academic/Education

Software specialized for schools (K-12 & Post-Secondary)

API

Application programming interface that allows for integration with other systems/databases

Assessment Management

Creation, administration, and evaluation of assessments or tests

Assignment Management

Assign issues and tasks based on availability or required skills

Asynchronous Learning

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Blended Learning

Supports learning paths that combine in-person classes with online/virtual courses

Knowledge Direct 43 features

### All Features
- Academic/Education: Software specialized for schools (K-12 & Post-Secondary)
- API: Application programming interface that allows for integration with other systems/databases
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corporate/Business: Software specialized for corporate use
- Course Management: Create, organize, and assign courses to users
- Course Tracking: Track which progress and course materials have been completed by each user
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- eLearning Companies: Software specialized for companies that sell courses/content
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gradebook: Track student's scores and grades on course materials
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Multi-Language: Manage and support multiple languages
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Companies: Software designed for companies who offer training programs to clients
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Conferencing: Connect with meeting participants remotely over video
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing

---

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## Pricing

Free Trial

Basic

$9,800

Per User,Per Year

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CG

Chris G.

Senior Application Consultant

### "Great Product, Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 12, 2014

Nothing but positives about the Knowledge Direct LMS products. Digitec is great to work with from an integration perspective, and very easy to communicate with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kathleen M.

### "Knowledge Direct--not clear what you mean by "title of review.""

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 11, 2014

Excellent customer service; program customized for our specific needs. The only drawback was the lack of training and a user's manual, so had to rely heavily on tech support. Overall impression is that it is a cost-effective program that meets our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Tom D.

IT Director

### "Knowledge Direct LMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 11, 2014

The KnowledgeDirect LMS product was a perfect fit for us at Emergency Nurses Association. It required no modification to the process except for connectivity with our AMS. KnowledgeDirect staff were great to work with in making that happen in a timely fashion making our overall interaction with staff and the product excellent. Highly recommendation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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