--- title: "1Staff Back Office Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1Staff Back Office Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/110839/1Staff/" page_type: "product" language: "en" --- # 1Staff Back Office Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 1Staff Back Office ## What is 1Staff Back Office? 1Staff Back Office, powered by Microsoft Dynamics 365 Business Central, is an end-to-end financial and operational solution built specifically for staffing and recruitment agencies. From timesheet capture and payroll processing to invoicing, billing, and general ledger, 1Staff streamlines every back-office task in one secure, cloud-based platform. Whether you're managing temporary, contract, or permanent placements, 1Staff Back Office helps you reduce manual effort, improve accuracy, and accelerate your cash flow. Built on Microsoft technology, it integrates seamlessly with Microsoft 365, Teams, Power BI, and PowerApps - giving your team the flexibility and insights they need to grow. With multi-jurisdiction payroll support, automated billing rules, and powerful reporting, 1Staff Back Office scales with your business and adapts to complex staffing workflows. Ideal for staffing firms looking to modernize their operations, stay compliant, and make smarter financial decisions. ## What is 1Staff Back Office used for? [Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Compliance](https://www.capterra.com/compliance-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1Staff Back Office?[Manage this product listing](https://www.g2.com/products/1staff/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1Staff Back Office 3.9 (14) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (14) Ease Of Use 4.7 (5,315) Value For Money 3.8 (12) Value For Money 4.5 (5,072) Customer Service 3.5 (14) Customer Service 4.6 (5,086) ## 1Staff Back Office alternatives [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110839/1Staff/alternatives/) ## FAQs about 1Staff Back Office Overview ### Which roles and teams benefit most from 1Staff Back Office? 1Staff Back Office is most used by finance and accounting teams, including controllers, senior accountants, billing analysts, and AR or collections staff managing invoicing, receivables, and financial reporting. Operations and administrative leaders use it to support back-office workflows, while executives and IT leaders rely on it for visibility, oversight, and system coordination. Answer based on 14 reviews Overview ### What company size and specific industries is 1Staff Back Office built for? 1Staff Back Office is designed for staffing firms of all sizes that manage temporary, contract, or permanent placements. It fits agencies that need payroll, billing, and financial tools built on Microsoft Dynamics 365 Business Central to support back-office operations for the staffing and recruitment sector. Features and Usability ### What are the key features of 1Staff Back Office? 1Staff Back Office offers applicant tracking, recruitment management, and onboarding for hiring workflows, plus employee database, payroll management, compensation management, and benefits management for employee records. It also includes compliance management, audit trail, reporting/analytics, performance management, time off management, training management, and a self service portal. Getting Started and Support ### What training and onboarding options does 1Staff Back Office offer? 1Staff Back Office provides in person training, webinars, and documentation to help teams get started. In person training supports direct instruction, webinars offer live online guidance, and documentation gives written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does 1Staff Back Office offer? 1Staff Back Office provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels suggest a self-service and ticket-based support setup, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,676 Applicant Tracking reviews Not all Human Resources software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) 1Staff Back Office includes **Payroll Management** and **Employee Database**, but does not include **HR Management**. Its support for **Payroll Management** helps businesses handle compensation accurately and on schedule, while **Employee Database** gives teams a central place to store and access employee records. Together, these features help HR staff maintain organized workforce information and manage payroll tasks more efficiently. Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Benefits Management Record employee's benefit plans and selections throughout career progression Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Compliance Management Track and manage adherence to policies for any service, product, process, or supplier 1Staff Back Office 19 features ### All Features - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benefits Management: Record employee's benefit plans and selections throughout career progression - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Mobile App: Access the system via a mobile application - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 3.8 (13) 3.8 Based on 13 reviews ## Pricing Value for money 3.8 (12) ### Starting price Free trial not available Value for money 3.8 (12) 3.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (14) 3.5 Based on 14 reviews ## User reviews Overall rating 3.9 Based on 14 reviews Filter by rating 5(3) 4(9) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Matt R. Controller Staffing and Recruiting ### "Lackluster support and significant bugs affect user experiene " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 25, 2018 When we called to ask support staff how to make ACA surcharges on the line-items of the invoices round to more decimal places; they advised us that the general rounding preference under the currency setup in GP/Dynamics would control that preference. This advice turned out to be erroneous, but now we're stuck with more decimal places throughout GP/Dynamics (including checks) and the preference setting is irreversible. Pros It enables the importation of Adapt data into GP/Dynamics Cons Bugs that cause inefficiencies in work flow. Such as: direct hire invoicing errors and ACA surcharge rounding errors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA John A. Director of IS Staffing and Recruiting ### "Staffing Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 12, 2018 Pros Ease to use and integration with GP. Time card software is easy to use. Cons The process to upgrade is very time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Davika W. Collections Accounting ### "Feed Back" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 27, 2018 Good Pros New Updates and learning all the new capability to help with our daily work Load Cons Before it was the functions not working for us but now once we receive and know where the tools are to help guide us on how to process helps a lot Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bill Rowland, MBA F. Manager of Operations Accounting Staffing and Recruiting ### "Large Staffing Firm Using 1Staff Back Office" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2018 Overall, we are quite pleases so far, and are looking forward to the efficiencies this will bring Pros Significant improvement over our previous platform. Handles sub contracted workers as well as employees. Paid-when-paid feature is awesome! Cons I think our company is one of the largest (if not THE largest) and most complex implementations they have done. A few features need some more work to get this operational 100% for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH CHRISTINE H. Controller Staffing and Recruiting ### "1Staff Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 30, 2018 Now having the ability to send invoices electronically has been a big efficiency booster. We are still trying to increase our electronic timekeeping usage, but need some bugs to be worked out before people feel confident to push it. Pros Customizable. Works with our accounting package. Gives us better access to our payroll & billing information. Cons Our customization has caused programming issues & frustrations with our users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joellen B. Senior Accountant Staffing and Recruiting ### "1Staff Back Office" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 August 30, 2018 Pros Ease of use with several options of modifying data Cons Customer service response time when an issue arises Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Karl R. Executive VP Accounting ### "One Staff" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 30, 2018 OneStaff is very difficult to work with. They are not responsive. They do not do what they say they will. The are very disorganized. They have no idea about our software . It seems next to impossible to get any thing accomplished when working with them. Pros CRM is customizable and can be adapted to your neeeds Cons Customization's are not easy and are very costly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 7, 2018 I'm extremely sorry to hear that Professional Advantage has failed to meet your expectations. The core values we continuously strive for include Customer Focus, Integrity & Ethics, Team Work, Quality and Courage. We're committed to demonstrating these values in everything we do. At your convenience, I hope we can setup a time to speak with you (Demetrios.Demetriou@Profad.com). I've contacted your account manager and they will be in touch. Thank you for taking the time to provide this feedback! AN Anonymous User Operations Support Team Lead Staffing and Recruiting ### "Julio Singzon - Profad Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 29, 2018 Pros I love how easy it is to use How straightforward it is to use Cons Customer Service is a bit lax Ticket system inconvenient to use, it would be nice to pick up the phone and speak to somebody rather than issue a ticket and wait for a response Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jane C. Controller Staffing and Recruiting ### "1 Staff Back Office" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2018 Helps with allocation of revenue and payroll and related expenses among departments. Good customer support . Pros That it makes up for the short comings of Great Plains Cons That we still have to use Great Plains. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Les H. VP of Administration Staffing and Recruiting ### "1Staff review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2018 Excellent customer service Pros User-friendly. I love that it connects with GP. Cons The information shared about upgrades. I would like to know when new upgrades are available Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/110839/1Staff/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.