Who Uses This Software?

Zoho People is an integrated HR Software solution designed to cater to the needs of small, medium and large businesses. Monthly plan starts at $1/employee/month.


Average Ratings

148 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.83/year/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com
  • Founded 1996

About Zoho People

Zoho People lets you manage all your HR and benefits programs from a central locationmaking it easier than ever to attract, retain and reward top talent. All while reducing costs, saving time, and integrating and aligning your HR efforts with the rest of your organization.


Zoho People Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Zoho People Reviews Recently Reviewed!


Really versatile and cost-effective HR system that allows a lot of customization

Nov 07, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A very cost effective and versatile system overall.

Pros: Allows a great deal of customization, which is really important to me. Once you learn how to work with templates, it's very easy to go in and create online forms, and customize sections specific to your company. They are quite responsive to questions and generally get back to me very quickly. Calculations can be done in most any form, which again, once you learn, is a great tool. The cost is well below other systems that I've looked at, and I think I've researched them all! It's very cost-effective overall, which is great for small companies like mine.

Cons: There are some technical issues that I'm still waiting to have resolved, which would make this product even better. For instance, a scrolling page problem in their newest interface that forces me to expand the browser in order to do a vertical scroll. There is also an issue with dates reverting to a format I do not use (i.e., day then month, when the US version is month then day).

Capterra loader

Best Online Human Resource software till now in the market, with amazing user interface.

Mar 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Cons: Zoho people mobile app can be enhanced similar to zoho people web page version. In mobile app still I struggle to find the user details including user's document, marksheets and certificates. Even won't be able to upload documents(Ids like driving licence, office id..etc )in it.

Overall: Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Capterra loader

Zoho People: All you need, plus more!

Sep 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho People has delivered and surpassed expectations. A cloud solution that covered our HR needs end-to-end. I liked the most hoe intuitive it is to use, no training whatsoever was needed to new employees to get them started using Zoho People. Only the common since everyone who has every used a web application was needed.

The latest version also looks great, the user interface had a more than welcome update.

Cons: In prior versions there were some glitches here and there, but the support team has proved to be excellent as they managed to iron out all those little glitches in the most recent version.

Overall: Overall our experience with Zoho People has been excellent, we are relying it as an integral part of how our organization works. The sales and support teams are fantastic and very friendly.

Time saving destination for HR management.

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a good employee and company management tool. It helps to centralize all the data and make it available to different members of the team. This is very useful for all the workers to be on the same page. It has time tracking features which are useful to track the amount of time a particular project takes. The employees can update their strategies to work better in accordance with the inbuilt instant feedback system. A regular attendance tracking system is also present. This can help to maintain an accurate record of the absentees.

Cons: It is difficult to use for a small-scale company. The higher versions provide just the same features as the basic versions. Customer service is very slow in responding.

As usual with ZoHo - A good idea that's not working out

Sep 08, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..

Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.

As i'll describe below - these things don't actually pan out the way they should.

Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Cons: Zoho People is like every other Zoho software I have ever used - Too good to be true.

What makes most of the zoho software so attractive seems to stem from two things...

1. The price is always fantastic

2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)

With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.

They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.

Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.

An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.

If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

Overall: (I ran out of room in the "What did i like least) section.. so I'll continue here)

The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending...

Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me)

Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

This software apps is very interesting.

Jul 18, 2017
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having relevant data immediately available makes decision-making easy. Good quality hr software allows for a number of relevant areas to be updated simultaneously and can ensure that remember to input useful and important information on all aspects of human resources. Manual record keeping is very time consuming because all related records have to be up dated by hand. Using software to record information can free up staff for higher order functions. Additionally, employee inquiries can take up a lot of a human resource department's (or manager's) time and HR software can provide a self service option for employees to obtain relevant information themselves as well as saving staff time in obtaining it for employees. It can also save time and improve effectiveness for every step of the recruitment and selection process as well as for employee evaluation and training.

Cons: Very difficult and hard to understand the formatting, do setting or customize what feature that we want.

Overall: Easy to keep tracking staffs record

End to end profile/Employee management

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: TImesheets, Personal details storage, attendance, compensations, intricate details of every menu, complete control to admin to change and set up the desired configuration, I can say Zoho are working hard and delivering results.

Perfectly working android app, makes it able to use all features on the move.

Office restrictions as you need, technical and non-technical.

Excel file reports are nearly un-editable, this ensures 100% valid.

Cons: Sometimes the mobile app goes down or is under development.

Overall: Zoho and its products have enticed us to try and get all available products, we have tried trial for 6 months and bought at our office for long term use for our CEO. THis has made a real difference in growth of our productivity hence revenue.

A world-class workforce management solution great for any company size.

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Our company is very happy we've implement Zoho People as an integrated HR management solution for our global workforce. Its ability to automate end-to-end workflow processes and provide self-service portals for employees eliminates the bottlenecks in the operation and is the perfect support our growing company needs to make onboarding, scheduling and even updating of employee information across relevant records quick and easy.

The UI looks great and there are so many options for customization of our forms and sections. It also has an API for any integration you might need.

Cons: There might be a bit of a learning curve for some people when navigating the user interface at first. But once they got the hang of it, our end-users were quite happy with the great help that the software can provide the organization.

Capterra loader

HR helper and organizer

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Feature-set that we use complements our HR needs. Zoho People simplifies the most of the people organization, vacation and holiday tracking, leave and remote work management.

Cons: User experience could be improved, but recently they introduced new UI which I am checking atm, so hopefully this will be better.

Overall: Saved us a lot of time and manual work when it comes to people related HR operations. In the moment where our growth expanded, Zoho People simplified and automated bunch of things we tracked internally in some other tools.

VERSATILE AND HIGHLY CUSTOMIZABLE

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is the kind of software that after some time, can complement your work-style and adjusts to your needs. It is highly customizable and versatile for any users. Employee management and Time Tracking is highly recommended, it is better than any other software with similar features.

Cons: The mobile version is somewhat glitchy and does not work as well as it does on the desktop. There are moments when it would crash.

Zoho People is a very simple and flexible HR platform that covers employee management operations

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: flexibility, ease of use, functionality and of course security of our data. Zoho People has an all in one solution from new hire to termination with room for customization

Cons: As with all software, there are many areas to improve. Zoho People team has been working hard to do just this as demand arise

Overall: it's very easy to go in and create online forms, and customize sections specific to your company.

A good HR management software but can be improved.

Nov 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am using this HR management software with my current organization. It is very helpful and easy to use in regards to log my daily attendance, leave application and other HR related activities. It is easily integrated with other softwares which my organization uses. It is also very cost effective based on the features it provides.

Cons: The UI can be enhanced and sometimes it does lag while using certain features. This is my only recommendation to the Zoho team to work upon.

A great integration of software between ZOHO; hassle-free employee management

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The integration of different ZOHO products is a great and easy alternative for everyone who needs their features. With ZOHO People, I can manage our company's employees right after hiring them. The possibility of transfer of the initial files from the database in ZOHO Recruit is an amazing start for this software. With ZOHO People, managing of attendance and leaves are possible, time clocks are available for employee time tracking and human resource management features are of great help to me.

Cons: The slow response from the tech support team is a little bit discouraging. One thing that needs improvement is the polishing of the great features that they already have. With the hundred of features they are trying to create and embellish into the software, there is no space for improvement.

Helps to enable intra business communication for your business enterprise.

Aug 05, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

Cons: The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

Small businesses still need HR Apps

Aug 23, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: With Zoho People we can keep track of company leave time, log training hours, qualifications, request reimbursement for out of pocket expenses, everything we used to do with countless spreadsheets. We are a small business but it save a lot of time to have everything on Zoho

Pros: No more dealing with spreadsheets, set up People and keep all the information from each year online at your fingertips.

Cons: You do have to build all of the forms yourself unless can make do with the pre-fab ones. It's not hard work but don't expect a ready made template when you have company specific forms you want to use.

Recommendations to other buyers: It's cheap, it saves time, it works. Any small company with more than 10 employees should definitely check it out.

Total performance control

Feb 27, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very difficult for me to track what employees do and why we pay them money - in the company, although about 10 people work, each of them performs completely different tasks. This program allows you to put personally each clear tasks and monitor their implementation. But that's not all: with her help, holidays are easy to make out and wages are charged.

Cons: There are a lot of minor flaws in the product, but it's the support service, which reacts quickly to all problems. The main disadvantage: you have to call a specialist every time you need to set something up.

Decent product; Poor customer support

Apr 24, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Cons: Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad: 1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it. 2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality." 3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

Good Employee details setup

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Features it has like an option of saving company policy documents, making announcements to employees

Cons: Zoho people does not have a payroll feature yet

Overall: Has helped the business manage the employee details better

Its Perfect Solutions to organaize all your HR needs. We have been work with ZP its really great So

Aug 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Automatitions and all the arquecture and the frendly way of self services, i suggest to use Zoho People.

Cons: The way of driving collaboration on entire team, keeping trucking the overal of all tasks and process

Workforce Loading 101

Oct 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: ZOHO people allows management of different resume and people. It is a software that can be used in tracking employee cycle. Scheduling and minimal features for time tracking are possible with ZOHO People. This software allows so many jobs to be done with just one dashboard to face, which looks very clean and organized as well. It is very intuitive and it can work for you in so many possible ways.

Cons: The product will work for you and will be highly personalized after a while of using it. It is somehow difficult to start using and to learn its initial uses, it might take time to understand the different features.

This is so great

Jul 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the Analytics features which helps to provide insight for management on staff and organizational process. Also the Performance Appraisal system is go great.

Cons: The portal has simple drop down but the sub module has too much information that makes it not that ease to use

Overall: Automated HR Process

Brilliant Software for Employees

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is the most prolific and advanced software once can use while being in a fast paced organisation, its easy to use and has lot of detailed information.

Cons: Its Flawless, good job on that, give the developer a rise in pay.

Overall: I have been using this software for more than a couple of years now and have had the best experience as an employee, where i get to see each and every information that i need in detail, like my leave balances, my profile information, my travel details, its a must have software for every organisation

This is so great

Jul 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the Analytics features which helps to provide insight for management on staff and organizational process. Also the Performance Appraisal system is go great.

Cons: The portal has simple drop down but the sub module has too much information that makes it not that ease to use

Easy way to keep track of employees and timesheets.

Oct 04, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Zoho People is nicely organized, it's easy to find information at a glance. Also easy for employees to use and understand.

Cons: Zoho People has some weird intricacies and quirks - employees have had issues with it checking them in twice. However, that's usually easy to fix.

It is easy to use, effective and user friendly

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall I love this system. It is efficient and as I said before, people management made easy

Pros: Ability to track leave made easy. Recruitment process readily available. Job performance tracked effectively, Performance appraisals, people management, company organogram, and departments easily manageable.

Cons: I am still busy familiarising myself with the system. I will give you feedback as soon as I have encountered any cons.

The Best software for HR managenent

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Great visibility for all the functions.

Good tool for the employee evaluation.

Best for tracking employee utilization.

Can easily view all the function available.

Cons: No, I do not have any cons about zoho people software.

All encompassing HR tool

Jul 14, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to customize; modules that are uneeded can be disabled so they will not always be showing; but easily re-enabled if you wanted to use them at a later time. The system is easily tailored to the needs of your organization, since not everyone operates the same.

Cons: Only bi-weekly or monthly 'pay period' settings available - we run on a semi-monthly and in order to implement zoho people, it's taken a major reconfiguration of our practices. Expense tracking is a separate module, and jobs don't migrate over. Lots of initial planning to get it setup.

Zoho one stop shop all my HR needs

Jul 12, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho helps me keep logs of everything be it attendance or working hours or to request and reimburse someones pocket expenses. it is an amazing platform which helps us keep everything organized and easier to run our business. and the best part is we don't have to waste our time keeping a track of everything and filling in unnecessary spreadsheets

Cons: i haven't found any major cons as of now, but it would be nice if the mobile app had some more features

Overall: Zoho helps me keep logs of everything be it attendance or working hours or to request and reimburse someone's pocket expenses. it is an amazing platform which helps us keep everything organized and easier to run our business. and the best part is we don't have to waste our time keeping a track of everything and filling in unnecessary spreadsheets

It's a best platform for sharing documents between co-workers.

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access. It is built with a consideration of accessing the platform with some ease. I specifically used the spreadsheet, and I found it very interactive for myself and my team to interact in Zoho.

Cons: I had trouble adding a group to member of a document. I had a document & I was able to share with people. There is an option to share to a whole group, but when I tried it, I couldn't get any response. Maybe that was not part of the trial period. Other than that, I enjoyed my experience here.

Capterra loader

Super Excellent Product

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: An easy way to apply or track your Leaves, Attendance, Travel expensesand Performance management.

Cons: It does no allow you to change the theme. They are not changable.

Overall: I have been using this application for managing employee attendance, tracking their leaves and performance. This is an excellent application to manage employee data in one screen.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Great tool, easy to customize

Jul 27, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily customization; I can disable modules that are not applicable to what we are doing at this time with the option to easily turn them back on. I can add needed fields to various forms. This has been the first and only tool we've found that may fit all of our needs coming from a self-developed time and expense system. The robust options for entering time is a bonus.

Cons: Report section isn't as user friendly as I would hope. Pay period configuration is limited to monthly or biweekly - but apparently the feature is being expanded on. Some fields cannot be disabled at all, and the approval channels aren't as straight forward to configure as I might hope.

Zoho one stop shop all my HR needs

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Zoho helps me keep logs of everything be it attendance or working hours or to request and reimburse someones pocket expenses. it is an amazing platform which helps us keep everything organized and easier to run our business. and the best part is we don't have to waste our time keeping a track of everything and filling in unnecessary spreadsheets

Cons: i haven't found any major cons as of now, but it would be nice if the mobile app had some more features

Good but not great

Aug 15, 2017
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Helpful for the cost. It has most the tools needed to have employees clock in and out. It gets the job done.

Cons: There are many bugs with this software. First, the latency with the check in/out button, and the errors on the phone app is not actually clocking in and out when you know you specifically did. happened with every one of my employees including myself. it has time sheets, also included in Zoho projects, and for some reason, they do not integrate. They are both Zoho!!! lastly and most important. Attendance hour report, used at the end of the pay day does not give me the correct time. I have audited these report and they are always a few minutes off. it seems like they have seconds included when it only shows hours and minutes. I DO NOT BELIEVE THIS IS COMPLIANT TO U.S. REGULATION!!!

Overall: Created a Time system easier than using the time clock.And keeps all the hours in one organized area. For the cost, it seems to be a decent value.

Mixed Feelings

Apr 20, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Comments: Overall, it is a complicated tool, it is not that easy to use, the only good part is that it is customizable, but I would not recommend it.

Pros: Zoho is very customizable and has an API with which you can integrate what you need. You can create forms and use them according to your needs.

Cons: Its not intuitive, it is hard to use, the support team is in India and it is hard to match time with them to get something fixed, they ask to get remote access to fix the issue every time, which means that for that time you cannot do anything on your computer while they are on there, and sometimes they just take too long.

Very good productive tool with lot of customization.

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: They came up with a excellent Time Tracking, Attendance, PMS, Feeds, Feedback and Leave management system which is really useful and customizable.

Cons: Few options like analytics, tasks, checklist and Customer support have to be improved. Comparatively they are responding now but still it can be addressed.

A good system for personnel management

Feb 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This system allows me to monitor personnel and monitor performance. An indispensable tool and a reliable assistant. Has very wide capabilities. I recommend you try it - you'll like it.

Cons: Sometimes the program hangs, other bugs appear, but it happens quite rarely. Quite demanding of resources.

good for small businesses

Jun 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: the leave tracking, time tracking is really good - if only it also had a very robust time tracker including screenshots etc - like time doctor or hubstaff - it'd be just perfect. That said it has been very useful for HR management and payroll

Cons: its a little complex to set up. takes a while to get used to the software and find your way around. Some preset leave policies in line with a few countries' labour laws would make life so much easier!

Very Innovative

Jul 17, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Love the fact that everything is integrated with zoho. It has a great app that will allow approvals and rejections on time off requests.

Cons: I don't like that is as much as it is for the software wish that it was cheaper per month. I would be nice to see a better tour guide on the software.

Zoho People

Nov 15, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We've implemented Zoho People as our first HR system. This decision was based on flexibility, ease of use, functionality and of course security of our data. While it does not provide attractive interface as other products we demo, Zoho People has an all in one solution from new hire to termination with room for customization. All the main function of HR (performance, training, employee record, recruitment, benefits, reporting...) are working flawlessly for our company.

Cons: As with all software, there are many areas to improve. Zoho People team has been working hard to do just this as demand arise.

Couldn't have asked for more. the cloud and mobile environment has just made our lives easier.

Jul 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All the features are good and the great thing is it's highly customizable. Have had the app installed in all employee smart phones and we can track their check-in and check out locations. Bravo.

Cons: There are certain areas of improvement but we are still in the trial period and looking forward to communicate our findings with the highly responsive zoho support team.

Overall: We have been able to successfully take control of day to day HR ops.

Powerfull features, that allows a business to take control of its software by using point and click and drag and drop actions.

Aug 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really like the fact that it offers large customization options to the administrator without requiring programming skills. It also integrates with the email system like a charm, without any configuration and the emails are sent very quick. The data structure is efficient and it also gives some interesting automation options.

Cons: From the admin point of view, I have noticed some limitations for field values. For example I can not use a formula to set a data type field through workflow to display the current date when triggered. Also, the process of designing a template for a document takes time because you have a small area where you see the document you create and you can not use preview features. You just have to save and test it somewhere else every time.

Zoho makes all the work easy as well as perfect. IT has everything done in just 1click with perfect

Jul 07, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: We can get exact and perfect report for everything required. Zoho saves a lot of Time and the best part is performance management. It is very beneficial for all the corporates

Cons: Its too Confusing and lengthy. Need to learn with the help of user guide and tutorial. Surely not understood in a single time.

Overall: It will help me manage my Team at ease. Also will be able to get perfect report on attendance , leaves, salary, KRA etc...in depth.

Biometric is far better than Zoho. It is at the entrance so I don't forget to checkin.

Jul 20, 2017
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: I can't recall any feature that I like the most. And, why do you need 100 characters worth of positive feedback?

Cons: 1. The check in and check out process. I forget to check in and check out, which I think is basic human tendency. You could eliminate that by automatically checking in when I connect to my office's wifi network. You could at least display a notification to checkin.

2. Notifications could also be used to remind me to regularize if my attendance for the previous day is not fulfilled as per my company's minimum 9 hrs. You could at least display an option to regularize when we click on the day which is marked absent/half day in the 'attendance -> views' screen itself (there's a lot of space to add a button). This way, there's no need to go to another page and select the date to regularize.

Overall: None.

ERP for Human Resource

Nov 06, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Benefits like:

A complete Leave Module application- Leave application, Approval, Leave Balance etc

Employee Profile Maintenance with complete details management

Seamless Attendance management solution

Company Policies broadcast facility with feeds mechanism like facebook

Provide rich functionalities and can be customized accordingly to suit any business needs.

Cons: Disadvantages like:

Need rigorous customizations

Customer support weak

Need third party customizations help to suit small business needs

Don't have systematic flow on modules

Overall: Overall a software which can help the entire HR management needs.

Helps out in easy HR team related functions and seamless for employee details management.

Need tweaks for any business which falls out of standard business nomenclature of functionality.

Is value for money once entire flow is understood.

Showcases entire organization hierarchy in an easy way.

Rich in HR management functions and can be integrated with other HR related tools like payroll management.

Useful, Intuitive - but lacks common sense

Sep 11, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: How integrated, useful and connected the app is between its users and organization. It makes it very easy to publish items from one area to another and reference data from one portion to another part.

Cons: I hate how you have to manually enter Jobs for projects. Even trying to automate the excel spreadsheet is broken half the time. Also, you cannot create standard jobs available to the entire organization, you must create separate jobs for separate projects and that data is not linked. For example, this means I cannot pull the sum of hours spent on one task from ALL my projects.

Excellent for automation of routine tasks

Aug 28, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This covers all the basic HR and Administration capabilities that one business needs. We selected enterprise edition and think this is worth the money that we are paying. Simplicity to use and ability to customize the forms and add workflows. The mobile app is quite useful.

Cons: There are few forms that we cannot customize and Time Tracker is one among them. This is one form where each company would like to customize and this is very much required capability. Also, there appears to be a bug with mobile app (for custom forms, the privileges aren't working as designed).

Zoho has made my job as a Human Resource Recruiter much easier.

Feb 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: I like Zoho People I just wish the price was not as high to make it more affordable for a small business with 15 employees.

Pros: The ease of use, their help center has lots of great information, webinars, templates, I like the templates they offer.

Cons: The price I feel is to high for a small business to make it an affordable purchase. I also wish the reports were run easier.

Startup freindly software and best in the industry pricing model

Jul 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We've been using the app since past 15 days and it has already started working wonders for us by overcoming the human error aspect which had turned out to be a big headache. It's highly customizable and user friendly. The cloud and mobile environment gives us wings. Looking forward to subcribe to premium features with full confience.

Helpful but ease of use can be improved. Provide help and FAQ's.

Aug 28, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Overall quality is good. Prompt Customer Support. Import and Export data options. Organizational Summary provides good insight with graphs.

Cons: A few more features need to added. Provide guidance for admin to do the initial set up and flow of the application. Should be easy to customize.

Overall: Employee check in and check out details, Employee Data, Leave Management