# Zoho People Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho People Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more.

Source: https://www.capterra.com/p/110931/Zoho-People

---

# 

 Zoho People Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho People

## What is Zoho People?

With Zoho People's flexible attendance management, you can capture attendance entries in real time through the web or mobile app, facial recognition, and biometric integrations. Keep your mobile workforce agile with IP-based restrictions and geofencing, customize attendance settings based on the needs of your organization, regularize attendances, configure pay periods, and generate insightful reports.

## What is Zoho People used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 343 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

3%

Pros & cons

Comprehensive attendance management tools

All-in-one HR automation platform

Slow and inconsistent customer support

Frequent minor bugs and glitches

Starting price

$3

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2025
-   Training / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho People?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho People)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho People

4.4 (343)

VS.

[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$3

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (342)

Ease Of Use

4.3 (1,847)

Value For Money

4.4 (295)

Value For Money

4.2 (1,506)

Customer Service

4.1 (301)

Customer Service

4.1 (1,577)

## Zoho People alternatives

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,338)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/110931/Zoho-People/alternatives/)

## FAQs about Zoho People

Overview

### What problems does Zoho People solve?

Zoho People helps teams replace scattered spreadsheets, manual attendance logs, and slow leave approvals with one system for employee records, check-ins, scheduling, onboarding, performance reviews, and self-service requests. HR teams, managers, and growing SMBs benefit most by reducing administrative workload, payroll prep delays, approval bottlenecks, and poor visibility into employee performance and availability.

Answer based on 158 reviews

Overview

### Which roles and teams benefit most from Zoho People?

Zoho People is most used by HR teams, recruiters, and operations leaders who manage employee records, attendance, leave, onboarding, and policy workflows. Executives, founders, and business owners use it for workforce visibility and approvals, while IT managers and administrators support access, system setup, and employee self-service processes.

Answer based on 327 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Zoho People built for?

Zoho People is designed for small, medium, and large businesses, with strongest adoption among small businesses at 77% and midsize firms at 15%. It is used most in Information Technology and Services at 25%, followed by Computer Software at 9% and Marketing and Advertising at 4%.

Answer based on 333 reviews

Features and Usability

### What are the key features of Zoho People?

Zoho People includes core HR features like employee management, attendance tracking, leave management, and employee self-service, which reviewers mention most often. Differentiating features include customizable forms and workflows, performance management with goal setting and appraisals, plus integrations with other Zoho apps and third-party systems.

Answer based on 85 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zoho People starts at $1.50/user/month for Essential HR, with Professional at 2.0, Premium at 3.0, Enterprise at 4.5, and People Plus at 9.0. A free trial is available. Reviewers often call pricing flexible and cost-effective, though some small teams found setup help or consultants added unexpected costs.

Answer based on 55 reviews

Integrations

### Which third-party tools and platforms does Zoho People integrate with?

Zoho People integrates with Zoho CRM, Zoho Expense, Zoho Sheet, Zoho Survey, Zoho Writer, Zoho BugTracker, and OnePlace Operations & Finance. It also supports over 20 integrations across communication, productivity, finance, and HR workflows, including Microsoft Teams, Google Workspace, QuickBooks Online, DocuSign, and Zapier.

Answer based on 61 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Zoho People?

Zoho People offers in-person training, live online sessions, webinars, videos, and documentation. Team members often learn basic tasks quickly, including nontechnical users with some training, while HR admins and users handling setup, workflows, or customization usually need more time. Reviewers describe early navigation and configuration as the main learning hurdle.

Answer based on 29 reviews

Getting Started and Support

### What customer support options does Zoho People offer, and how do users rate the experience?

Zoho People offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users describe support as mixed: some report quick, helpful responses and useful live chat, while others cite slow turnaround, repeated follow-ups, inconsistent issue resolution, and documentation or forum answers that do not fully address more complex problems.

Answer based on 57 reviews

Security

### How does Zoho People handle data security and access control?

Zoho People uses OTP login, field-level permissions, role permissions, access permissions, office restrictions, and geolocation limits for clock-ins. It securely hosts HR documents and keeps reports from being edited outside the platform. Reviewers generally describe data security as strong, though some note setup takes time and the interface is not especially polished.

Answer based on 12 reviews

## Who uses Zoho People?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 111 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 111 reviews

Administrative

31%

Administrative

31%

IT & Software Development

14%

Human Resources

12%

Consulting

9%

Others

35%

Top industries

Based on 111 reviews

Information Technology and Services

51%

Computer Software

14%

Hospital & Health Care

12%

Marketing and Advertising

12%

Other

11%

## Pros and Cons

Comprehensive attendance management tools

96% positive reviews out of 47

Most reviewers describe attendance tracking as reliable, easy to use, and seamlessly integrated with leave management.

Likitesh G.

COO, 11 - 50 employees.

"The leave and attendance tracking features are seamless and work well on the mobile app."

Slow and inconsistent customer support

68% negative reviews out of 44

Most reviewers feel customer support is slow to respond, unhelpful, and often difficult to reach when needed.

Bhavin P.

Director, 2 - 10 employees.

"Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support"

All-in-one HR automation platform

100% positive reviews out of 41

Most reviewers appreciate hr management for centralizing processes, automating tasks, and improving overall team efficiency.

Karl A.

Operations Manager, 2 - 10 employees.

"It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While some advanced features have a learning curve, the platform is reliable, scalable, and a valuable tool for managing HR operations efficiently."

Frequent minor bugs and glitches

67% negative reviews out of 36

Most reviewers report bugs and issues cause occasional disruptions, slow loading, and frustration during critical tasks.

MURALI KRISHNA S.

HR, 11 - 50 employees.

"Occasional bugs and slow loading in some modules"

Integrated workforce management features

100% positive reviews out of 20

Most reviewers indicate management tools simplify employee oversight, provide actionable analytics, and support personnel administration.

Mashucul M.

Director , 11 - 50 employees.

"This one application can pretty much do everything you need for people management."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.6 (61)

70.49% of 61 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Management

4.6 (58)

98.28% of 58 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Time Off Management

4.5 (50)

90.00% of 50 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Vacation/Leave Tracking

4.6 (47)

76.60% of 47 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

Timesheet Management

4.5 (45)

64.44% of 45 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Payroll Management

4.4 (41)

65.85% of 41 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Zoho People 122 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Software specialized for schools (K-12 & Post-Secondary)

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Record employee's benefit plans and selections throughout career progression

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Facial or other physical recognition to confirm identity

Learning content offered in small, focused chunks covering a single skill or topic.

Supports learning paths that combine in-person classes with online/virtual courses

Tools that allow users to create and publish courses and course material/content

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

Provides a channel for team members to share AI models, media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Software specialized for corporate use

Developing custom training courses for educating employees or for teachers to create courses for their students

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Software specialized for companies that sell courses/content

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Gateway through which employees can access the system

Monitor and record expenses such as purchases or charges incurred

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Software specialized for accountants and accounting firms

Software that is accessible through the cloud with an active internet connection

Virtual perimeter for a real-world geographic area

Establish measurable goals and objectives and track their progress over a specific period of time

Track student's scores and grades on course materials

Students are encouraged to interact with technology-enabled study materials during the course of learning

Predict labor requirements based on past and present data/trends

Students can access materials and communicate with instructors via their online student profile

Facilitate training materials that help employees grow and progress in their positions

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Manage and track employee attendance

Communicate using messages within the system

Access software remotely via mobile devices

Access the system via a mobile application

Access for students to complete learning materials on mobile platforms

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Ability of websites, web applications, or mobile applications to function without an active internet connection

Track employee and task times without internet connection

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Clock in and out online or with a card

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Assign and distribute work schedules to individual employees or teams within an organization

Search and filter data across systems to locate required information by entering keywords or certain criteria

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Assembling information about a topic of interest and building content paths without assistance from third parties

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Create tools to measure student retention of learning material and lessons

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Request, track, and manage time off requests and vacation time

Connect with meeting participants remotely over video

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (340)

4.4

Based on 340 reviews

## Pricing

Value for money

4.4 (295)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/110931/Zoho-People/pricing/)

Zoho People Pricing

$3.00

Per User,Per Month

Value for money

4.4 (295)

4.4

Based on 295 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (301)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (301)

4.1

Based on 301 reviews

## User reviews

Overall rating

4.4

Based on 343 reviews

Filter by rating

5(180)

4(134)

3(20)

2(7)

1(2)

Mentioned topic

Sorted by most recent

VS

VAISHNAVI S.

Technology Associate

Mechanical or Industrial Engineering

### "Why organizations should go for Zoho People?"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 6, 2026

The platform delivers outstanding value for money and consistently performs well for organizations of all sizes. Also, it offers great customer support the queries get resolved within few working days.

Pros

Zoho People is a reliable and feature-rich cloud-based HR management solution that simplifies employee management, attendance, leave tracking, and performance evaluation. Its intuitive interface, robust security, and seamless integration with other Zoho applications make it an excellent choice for businesses looking to digitize their HR processes.

Cons

While payroll capabilities depend on regional availability and a few minor UI issues may occasionally arise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Ramakrishnan T.

Director

Information Technology and Services

### "Feature-rich and affordable HRMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 1, 2026

Pros

We've been using Zoho People for our small software company to manage employee attendance and timesheets. The platform is easy to set up, and the user interface is intuitive, making it simple for employees to submit timesheets and manage attendance without much training. For a small team, the core HR features worked well, and the integration with the broader Zoho ecosystem is a significant advantage. The approval workflows and employee self-service features helped reduce manual administration. Overall, Zoho People is a feature-rich and affordable HRMS, especially for organizations already using other Zoho products.

Cons

The minimum user count to subscribe could have been avoided. But yes, minimum 5 user count is acceptable though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Devang S.

SDE

Telecommunications

### "Zoho Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2026

My overall experience with Zoho People has been positive. It offers a comprehensive set of HR and performance management features and helps streamline employee processes efficiently.

Pros

They are good, reliable, and consistently perform their responsibilities effectively. They perform their responsibilities effectively and reliably.

Cons

The user interface can feel complex at times, and some features require multiple steps to configure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Divyansh S.

CTO, CFO

Hospital & Health Care

### "Simple, Efficient, and Employee-Friendly HR Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2026

Overall, Zoho People is a reliable and efficient solution for managing workforce operations, especially for teams looking for a user-friendly and hassle-free HR platform.

Pros

I’ve been using Zoho People for our team, and it has genuinely streamlined our HR processes. One of the biggest advantages is how simple and intuitive the check-in and check-out system is—our employees were able to adapt to it almost instantly without any training. The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone. Beyond attendance, it offers a well-rounded set of features for leave management, employee records, and performance tracking. The automation options help reduce manual work, and everything is organized in one place, which saves a lot of time.

Cons

The admin side of the platform can feel a bit tricky at times. While the employee interface is very intuitive, navigating the admin dashboard and configuring certain settings may require a learning curve initially. Some features aren’t as straightforward as expected, especially when setting up policies or customizing workflows. However, once you get familiar with the system, it becomes more manageable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vijayakumar M.

Director

Computer Software

### "Easy and affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2026

Pros

Ease of use and very affordable. Their mobile app is very responsive and fast. Their customer support is very helpful when complained issues are fixed quickly. Very useful for managing our employees attendance and payroll.

Cons

No cons as of now in the Zoho people app as we are using for more than 9 months. Comfortable for our use.

Alternatives considered

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

Reasons for choosing Zoho People

Lower cost than the other products in the market

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Selvakumar S.

Head of Operations

Mining & Metals

### "Comprehensive HRMS for Growing Businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 19, 2026

We recently evaluated and implemented Zoho People as part of our HRMS and employee management setup. The platform offers a comprehensive set of features covering employee information management, attendance, leave tracking, onboarding, document management, and workflow automation. Its seamless integration with other Zoho applications makes it particularly attractive for organizations already using the Zoho ecosystem. For small and growing businesses, Zoho People provides excellent value for money with flexible pricing plans and the ability to scale as the organization grows. While the platform is feature-rich, there is a learning curve during the initial setup, especially when configuring permissions, forms, workflows, and access controls. Overall, it is a powerful and cost-effective HRMS solution that can cater to both small businesses and larger organizations.

Pros

• Seamless integration with other Zoho applications. • Cost-effective for small and growing organizations with minimal upfront commitment. • Strong security features, including role-based access controls and multi-factor authentication. • Flexible plans that allow organizations to scale as their needs evolve. • Comprehensive employee lifecycle management covering onboarding, attendance, leave, files, and HR workflows. • Highly customizable forms, workflows, and approval processes.

Cons

• User permissions, roles, and form-level access controls can be challenging to understand during initial setup. • Some administration screens, particularly Access Control and Permissions, could be more intuitive and user-friendly. • Customer support response times could be improved for implementation-related queries. • Self-implementation may require significant time investment, especially for organizations setting up complex workflows and policies for the first time. • Certain advanced configurations have a steep learning curve and may benefit from improved documentation and guided setup wizards.

Alternatives considered

[greytHR](https://www.capterra.com/p/150850/greytHR/)

Reasons for choosing Zoho People

GreytHR had a fixed pricing which increased the per person licensing expenses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Moaath A.

general manager

Construction

### "More features than you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 12, 2026

Overall I'm satisfied. A lot. It covers the basic needs but I think it needs to be more simplified because this application is being used by engineers, account managers, project managers, and basic laborers without higher education and with very limited knowledge of IT and mobile apps.

Pros

The value of the money is amazing for the features that you get, like attendance, time tracking, HR letters, leave, etc. The value is nice.

Cons

Well they have a nice feature called Zoho tasks, Zoho People tasks. It would be nice that it can be synced with Zoho Projects so the field workers and the light users can easily manage their tasks from one app, not two.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Ajay M.

Head of Operations

Information Technology and Services

### "Good software if you can learn it by yourself."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

June 11, 2026

Overall it's good when you learn to use it by yourself. Getting a support is bit lengthy process and you will be stuck if you want help in some urgency.

Pros

Zoho people has intuitive design and it's easy to use. It has both app and web version for admin as well as for employees.

Cons

Attendance is a bare minimum feature in any HRMS, yet it's not provided with basic plan in Zoho people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Syed Arsalan H.

Operations Head

Architecture & Planning

### "Value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

Pros

Zoho people easily automates time tracking and leave management. The employee self-service portal is very easy to use, and it integrates perfectly with the rest of the Zoho ecosystem.

Cons

Setting up advanced custom workflows and reports has a bit of a learning curve, and the mobile app could use more administrative features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Akinwunmi B.

Assistant Manager HR and Admin.

Marketing and Advertising

### "Zoho People HR is World Class "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 6, 2026

It has made my life easy as an HR person,considering time attendance used to be manually done. Time Attendance with geo fencing capabilities and now they have even introduced ai into the app,that really makes things easier. Leave management is also top notch,nothing like having to manually keep record of staff leave in the past and present.Not flly explored the staff performance module,well we are getting there gradually. Reliability,price and affordability is why we chose zoho and no regrets on that,oh i forgot to mention the customer service is also top notch.They respond alsmot immediately to questions and enquiries

Pros

It perfectly aligns with the reason why we wanted the software. Staff Attendance/Late comers but what stands out for me is the geo fencing capabilities and extracting staff information for data report to Senior Management team

Cons

Basic user-friendly modules, staff who are not familiar with HR software might struggle a bit in using it

Alternatives considered

[BizEdge](https://www.capterra.com/p/10006421/BizEdge/)

[SeamlessHR](https://www.capterra.com/p/10006912/Core-HR/)

[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reasons for choosing Zoho People

IT was the easiest decision for me to recommend because i have used them before,they have the experience and technical know how and also very affordable as against some HR softwares in Nigeria

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110931/Zoho-People/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Paylocity vs Zoho People](https://www.capterra.com/compare/86714-110931/WebPay-vs-Zoho-People)[Rippling vs Zoho People](https://www.capterra.com/compare/110931-172127/Zoho-People-vs-Rippling)[BambooHR vs Zoho People](https://www.capterra.com/compare/110931-110968/Zoho-People-vs-BambooHR)[Connecteam vs Zoho People](https://www.capterra.com/compare/110931-153140/Zoho-People-vs-Connecteam)[Paycom vs Zoho People](https://www.capterra.com/compare/110931-130949/Zoho-People-vs-Paycom)[Paycor vs Zoho People](https://www.capterra.com/compare/110931-133745/Zoho-People-vs-Paycor-Perform)[ADP Workforce Now vs Zoho People](https://www.capterra.com/compare/110931-155895/Zoho-People-vs-WorkforceNow)[Workday HCM vs Zoho People](https://www.capterra.com/compare/66908-110931/Workday-HCM-vs-Zoho-People)[Dayforce HCM vs Zoho People](https://www.capterra.com/compare/110931-205376/Zoho-People-vs-Dayforce-HCM)[Buk vs Zoho People](https://www.capterra.com/compare/110931-208706/Zoho-People-vs-Buk)

[Access PeopleHR vs Zoho People](https://www.capterra.com/compare/110931-211952/Zoho-People-vs-Access-People-HR-Software)[Deel vs Zoho People](https://www.capterra.com/compare/110931-205015/Zoho-People-vs-Deel)[RUN Powered by ADP vs Zoho People](https://www.capterra.com/compare/110931-185859/Zoho-People-vs-RUN)[isolved vs Zoho People](https://www.capterra.com/compare/110931-164417/Zoho-People-vs-iSolved)[ADP Comprehensive Services vs Zoho People](https://www.capterra.com/compare/110931-175840/Zoho-People-vs-ADP-Comprehensive-Services)[Gusto vs Zoho People](https://www.capterra.com/compare/110931-131882/Zoho-People-vs-Gusto)[Proliant vs Zoho People](https://www.capterra.com/compare/110931-187093/Zoho-People-vs-Proliant)[NEOGOV vs Zoho People](https://www.capterra.com/compare/110931-248680/Zoho-People-vs-NEOGOV)[ELMO Software vs Zoho People](https://www.capterra.com/compare/110931-161821/Zoho-People-vs-ELMO-Software)[UKG Pro vs Zoho People](https://www.capterra.com/compare/480-110931/UKG-Pro-vs-Zoho-People)