Who Uses This Software?

Zoho People is an integrated HR Software solution designed to cater to the needs of small, medium and large businesses. Monthly plan starts at $1/employee/month.


Average Ratings

130 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.83/year/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com
  • Founded 1996

About Zoho People

Zoho People lets you manage all your HR and benefits programs from a central locationmaking it easier than ever to attract, retain and reward top talent. All while reducing costs, saving time, and integrating and aligning your HR efforts with the rest of your organization.


Zoho People Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Zoho People Reviews Recently Reviewed!


Really versatile and cost-effective HR system that allows a lot of customization

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: A very cost effective and versatile system overall.

Pros: Allows a great deal of customization, which is really important to me. Once you learn how to work with templates, it's very easy to go in and create online forms, and customize sections specific to your company. They are quite responsive to questions and generally get back to me very quickly. Calculations can be done in most any form, which again, once you learn, is a great tool. The cost is well below other systems that I've looked at, and I think I've researched them all! It's very cost-effective overall, which is great for small companies like mine.

Cons: There are some technical issues that I'm still waiting to have resolved, which would make this product even better. For instance, a scrolling page problem in their newest interface that forces me to expand the browser in order to do a vertical scroll. There is also an issue with dates reverting to a format I do not use (i.e., day then month, when the US version is month then day).

Capterra-loader

Best Online Human Resource software till now in the market, with amazing user interface.

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Cons: Zoho people mobile app can be enhanced similar to zoho people web page version. In mobile app still I struggle to find the user details including user's document, marksheets and certificates. Even won't be able to upload documents(Ids like driving licence, office id..etc )in it.

Overall: Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Good but not great

Aug 15, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Helpful for the cost. It has most the tools needed to have employees clock in and out. It gets the job done.

Cons: There are many bugs with this software. First, the latency with the check in/out button, and the errors on the phone app is not actually clocking in and out when you know you specifically did. happened with every one of my employees including myself. it has time sheets, also included in Zoho projects, and for some reason, they do not integrate. They are both Zoho!!! lastly and most important. Attendance hour report, used at the end of the pay day does not give me the correct time. I have audited these report and they are always a few minutes off. it seems like they have seconds included when it only shows hours and minutes. I DO NOT BELIEVE THIS IS COMPLIANT TO U.S. REGULATION!!!

Overall: Created a Time system easier than using the time clock.And keeps all the hours in one organized area. For the cost, it seems to be a decent value.

This software apps is very interesting.

Jul 18, 2017
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having relevant data immediately available makes decision-making easy. Good quality hr software allows for a number of relevant areas to be updated simultaneously and can ensure that remember to input useful and important information on all aspects of human resources. Manual record keeping is very time consuming because all related records have to be up dated by hand. Using software to record information can free up staff for higher order functions. Additionally, employee inquiries can take up a lot of a human resource department's (or manager's) time and HR software can provide a self service option for employees to obtain relevant information themselves as well as saving staff time in obtaining it for employees. It can also save time and improve effectiveness for every step of the recruitment and selection process as well as for employee evaluation and training.

Cons: Very difficult and hard to understand the formatting, do setting or customize what feature that we want.

Overall: Easy to keep tracking staffs record

Mixed Feelings

Apr 20, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Overall, it is a complicated tool, it is not that easy to use, the only good part is that it is customizable, but I would not recommend it.

Pros: Zoho is very customizable and has an API with which you can integrate what you need. You can create forms and use them according to your needs.

Cons: Its not intuitive, it is hard to use, the support team is in India and it is hard to match time with them to get something fixed, they ask to get remote access to fix the issue every time, which means that for that time you cannot do anything on your computer while they are on there, and sometimes they just take too long.

A world-class workforce management solution great for any company size.

Jul 31, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Our company is very happy we've implement Zoho People as an integrated HR management solution for our global workforce. Its ability to automate end-to-end workflow processes and provide self-service portals for employees eliminates the bottlenecks in the operation and is the perfect support our growing company needs to make onboarding, scheduling and even updating of employee information across relevant records quick and easy.
The UI looks great and there are so many options for customization of our forms and sections. It also has an API for any integration you might need.

Cons: There might be a bit of a learning curve for some people when navigating the user interface at first. But once they got the hang of it, our end-users were quite happy with the great help that the software can provide the organization.

Biometric is far better than Zoho. It is at the entrance so I don't forget to checkin.

Jul 20, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I can't recall any feature that I like the most. And, why do you need 100 characters worth of positive feedback?

Cons: 1. The check in and check out process. I forget to check in and check out, which I think is basic human tendency. You could eliminate that by automatically checking in when I connect to my office's wifi network. You could at least display a notification to checkin.

2. Notifications could also be used to remind me to regularize if my attendance for the previous day is not fulfilled as per my company's minimum 9 hrs. You could at least display an option to regularize when we click on the day which is marked absent/half day in the 'attendance -> views' screen itself (there's a lot of space to add a button). This way, there's no need to go to another page and select the date to regularize.

Overall: None.

Zoho People is a very simple and flexible HR platform that covers employee management operations

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: flexibility, ease of use, functionality and of course security of our data. Zoho People has an all in one solution from new hire to termination with room for customization

Cons: As with all software, there are many areas to improve. Zoho People team has been working hard to do just this as demand arise

Overall: it's very easy to go in and create online forms, and customize sections specific to your company.

Helps to enable intra business communication for your business enterprise.

Aug 05, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

Cons: The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

Small businesses still need HR Apps

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: With Zoho People we can keep track of company leave time, log training hours, qualifications, request reimbursement for out of pocket expenses, everything we used to do with countless spreadsheets. We are a small business but it save a lot of time to have everything on Zoho

Pros: No more dealing with spreadsheets, set up People and keep all the information from each year online at your fingertips.

Cons: You do have to build all of the forms yourself unless can make do with the pre-fab ones. It's not hard work but don't expect a ready made template when you have company specific forms you want to use.

Recommendations to other buyers: It's cheap, it saves time, it works. Any small company with more than 10 employees should definitely check it out.

Decent product; Poor customer support

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Cons: Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad: 1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it. 2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality." 3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

Total performance control

Feb 27, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very difficult for me to track what employees do and why we pay them money - in the company, although about 10 people work, each of them performs completely different tasks. This program allows you to put personally each clear tasks and monitor their implementation. But that's not all: with her help, holidays are easy to make out and wages are charged.

Cons: There are a lot of minor flaws in the product, but it's the support service, which reacts quickly to all problems. The main disadvantage: you have to call a specialist every time you need to set something up.

Its Perfect Solutions to organaize all your HR needs. We have been work with ZP its really great So

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Automatitions and all the arquecture and the frendly way of self services, i suggest to use Zoho People.

Cons: The way of driving collaboration on entire team, keeping trucking the overal of all tasks and process

This is so great

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the Analytics features which helps to provide insight for management on staff and organizational process. Also the Performance Appraisal system is go great.

Cons: The portal has simple drop down but the sub module has too much information that makes it not that ease to use

Overall: Automated HR Process

This is so great

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the Analytics features which helps to provide insight for management on staff and organizational process. Also the Performance Appraisal system is go great.

Cons: The portal has simple drop down but the sub module has too much information that makes it not that ease to use

Easy way to keep track of employees and timesheets.

Oct 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Zoho People is nicely organized, it's easy to find information at a glance. Also easy for employees to use and understand.

Cons: Zoho People has some weird intricacies and quirks - employees have had issues with it checking them in twice. However, that's usually easy to fix.

It is easy to use, effective and user friendly

Aug 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall I love this system. It is efficient and as I said before, people management made easy

Pros: Ability to track leave made easy. Recruitment process readily available. Job performance tracked effectively, Performance appraisals, people management, company organogram, and departments easily manageable.

Cons: I am still busy familiarising myself with the system. I will give you feedback as soon as I have encountered any cons.

All encompassing HR tool

Jul 14, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to customize; modules that are uneeded can be disabled so they will not always be showing; but easily re-enabled if you wanted to use them at a later time. The system is easily tailored to the needs of your organization, since not everyone operates the same.

Cons: Only bi-weekly or monthly 'pay period' settings available - we run on a semi-monthly and in order to implement zoho people, it's taken a major reconfiguration of our practices. Expense tracking is a separate module, and jobs don't migrate over. Lots of initial planning to get it setup.

Zoho one stop shop all my HR needs

Jul 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho helps me keep logs of everything be it attendance or working hours or to request and reimburse someones pocket expenses. it is an amazing platform which helps us keep everything organized and easier to run our business. and the best part is we don't have to waste our time keeping a track of everything and filling in unnecessary spreadsheets

Cons: i haven't found any major cons as of now, but it would be nice if the mobile app had some more features

Overall: Zoho helps me keep logs of everything be it attendance or working hours or to request and reimburse someone's pocket expenses. it is an amazing platform which helps us keep everything organized and easier to run our business. and the best part is we don't have to waste our time keeping a track of everything and filling in unnecessary spreadsheets

It's a best platform for sharing documents between co-workers.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access. It is built with a consideration of accessing the platform with some ease. I specifically used the spreadsheet, and I found it very interactive for myself and my team to interact in Zoho.

Cons: I had trouble adding a group to member of a document. I had a document & I was able to share with people. There is an option to share to a whole group, but when I tried it, I couldn't get any response. Maybe that was not part of the trial period. Other than that, I enjoyed my experience here.

Great tool, easy to customize

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily customization; I can disable modules that are not applicable to what we are doing at this time with the option to easily turn them back on. I can add needed fields to various forms. This has been the first and only tool we've found that may fit all of our needs coming from a self-developed time and expense system. The robust options for entering time is a bonus.

Cons: Report section isn't as user friendly as I would hope. Pay period configuration is limited to monthly or biweekly - but apparently the feature is being expanded on. Some fields cannot be disabled at all, and the approval channels aren't as straight forward to configure as I might hope.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Zoho one stop shop all my HR needs

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho helps me keep logs of everything be it attendance or working hours or to request and reimburse someones pocket expenses. it is an amazing platform which helps us keep everything organized and easier to run our business. and the best part is we don't have to waste our time keeping a track of everything and filling in unnecessary spreadsheets

Cons: i haven't found any major cons as of now, but it would be nice if the mobile app had some more features

Very good productive tool with lot of customization.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They came up with a excellent Time Tracking, Attendance, PMS, Feeds, Feedback and Leave management system which is really useful and customizable.

Cons: Few options like analytics, tasks, checklist and Customer support have to be improved. Comparatively they are responding now but still it can be addressed.

A good system for personnel management

Feb 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This system allows me to monitor personnel and monitor performance. An indispensable tool and a reliable assistant. Has very wide capabilities. I recommend you try it - you'll like it.

Cons: Sometimes the program hangs, other bugs appear, but it happens quite rarely. Quite demanding of resources.

good for small businesses

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the leave tracking, time tracking is really good - if only it also had a very robust time tracker including screenshots etc - like time doctor or hubstaff - it'd be just perfect. That said it has been very useful for HR management and payroll

Cons: its a little complex to set up. takes a while to get used to the software and find your way around. Some preset leave policies in line with a few countries' labour laws would make life so much easier!

Very Innovative

Jul 17, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Love the fact that everything is integrated with zoho. It has a great app that will allow approvals and rejections on time off requests.

Cons: I don't like that is as much as it is for the software wish that it was cheaper per month. I would be nice to see a better tour guide on the software.

Zoho People

Nov 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We've implemented Zoho People as our first HR system. This decision was based on flexibility, ease of use, functionality and of course security of our data. While it does not provide attractive interface as other products we demo, Zoho People has an all in one solution from new hire to termination with room for customization. All the main function of HR (performance, training, employee record, recruitment, benefits, reporting...) are working flawlessly for our company.

Cons: As with all software, there are many areas to improve. Zoho People team has been working hard to do just this as demand arise.

Couldn't have asked for more. the cloud and mobile environment has just made our lives easier.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the features are good and the great thing is it's highly customizable. Have had the app installed in all employee smart phones and we can track their check-in and check out locations. Bravo.

Cons: There are certain areas of improvement but we are still in the trial period and looking forward to communicate our findings with the highly responsive zoho support team.

Overall: We have been able to successfully take control of day to day HR ops.

Powerfull features, that allows a business to take control of its software by using point and click and drag and drop actions.

Aug 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the fact that it offers large customization options to the administrator without requiring programming skills. It also integrates with the email system like a charm, without any configuration and the emails are sent very quick. The data structure is efficient and it also gives some interesting automation options.

Cons: From the admin point of view, I have noticed some limitations for field values. For example I can not use a formula to set a data type field through workflow to display the current date when triggered. Also, the process of designing a template for a document takes time because you have a small area where you see the document you create and you can not use preview features. You just have to save and test it somewhere else every time.

Zoho People Appraisal is not good at all.

Dec 09, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: Going by Zoho's appraisal tool, there is no way I will recommend any product. The lack of decent support even for paid plan, and lack of basic features, only shows what low quality/bar they have set out for themselves. I am now curious to know how bad other Zoho products are and might try them out only to know / learn how not to do things. Perhaps others can use Zoho appraisal system as case study on how not to build / launch products.

Pros: - Named brand with some good story behind it. - Seemingly out of the box turnkey solution for HRMS (we used it for employee appraisals). - Quite easy to import new employees into system (via CSV).

Cons: Weak/bad Customer support: - No 24x7 support. Weekend they are off. Weekday support only for 9 hours. - No customer support call centre. You have to wait for callback and it takes 2-3 days for them to give callback and another few days to resolve issues. Bad appraisal product: - Features or lack of it is not clearly listed out. You will find it once you have started using the product (and too late to make changes). - Really terrible UX. One could not figure out how to do something... there is no proper onboarding/videos either. - Basic features were absent, and there are way too many bugs to be put it out as paid product. Google form works lot better. - Employees were not able to access their account for weird bugs, and could not see right screens (again bad product).

Zoho makes all the work easy as well as perfect. IT has everything done in just 1click with perfect

Jul 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We can get exact and perfect report for everything required. Zoho saves a lot of Time and the best part is performance management. It is very beneficial for all the corporates

Cons: Its too Confusing and lengthy. Need to learn with the help of user guide and tutorial. Surely not understood in a single time.

Overall: It will help me manage my Team at ease. Also will be able to get perfect report on attendance , leaves, salary, KRA etc...in depth.

I've used it in a software company, we managed the comapny organization,employee profiles,leave days

Jan 11, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: First of all i like the design overall it looks very good, second i like the live tracking of employee attendance and the amount of information that can be provided for a employee( the big range of industries and technologies ) and third thing that i like is the view for organization of company

Cons: I don't like the thing that i can't just click on a employee and see their profile i must find it in the organization tree and access it from there, and i don't like the way the profile data its presented like a pop up from the right side and its very long and not categorised very good.

Useful, Intuitive - but lacks common sense

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: How integrated, useful and connected the app is between its users and organization. It makes it very easy to publish items from one area to another and reference data from one portion to another part.

Cons: I hate how you have to manually enter Jobs for projects. Even trying to automate the excel spreadsheet is broken half the time. Also, you cannot create standard jobs available to the entire organization, you must create separate jobs for separate projects and that data is not linked. For example, this means I cannot pull the sum of hours spent on one task from ALL my projects.

Excellent for automation of routine tasks

Aug 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This covers all the basic HR and Administration capabilities that one business needs. We selected enterprise edition and think this is worth the money that we are paying. Simplicity to use and ability to customize the forms and add workflows. The mobile app is quite useful.

Cons: There are few forms that we cannot customize and Time Tracker is one among them. This is one form where each company would like to customize and this is very much required capability. Also, there appears to be a bug with mobile app (for custom forms, the privileges aren't working as designed).

Startup freindly software and best in the industry pricing model

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We've been using the app since past 15 days and it has already started working wonders for us by overcoming the human error aspect which had turned out to be a big headache. It's highly customizable and user friendly. The cloud and mobile environment gives us wings. Looking forward to subcribe to premium features with full confience.

Zoho has made my job as a Human Resource Recruiter much easier.

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: I like Zoho People I just wish the price was not as high to make it more affordable for a small business with 15 employees.

Pros: The ease of use, their help center has lots of great information, webinars, templates, I like the templates they offer.

Cons: The price I feel is to high for a small business to make it an affordable purchase. I also wish the reports were run easier.

Helpful but ease of use can be improved. Provide help and FAQ's.

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Overall quality is good. Prompt Customer Support. Import and Export data options. Organizational Summary provides good insight with graphs.

Cons: A few more features need to added. Provide guidance for admin to do the initial set up and flow of the application. Should be easy to customize.

Overall: Employee check in and check out details, Employee Data, Leave Management

Many good features for HR

Jul 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Leave and time tracking all in one place. There is an import feature to get you started quickly. I was able to import employee information and vacation time from our previous system.

Cons: There are a lot of features, and It takes a while to get the hang of it. Some of the features have enough documentation, and others not so much.

Zoho Apps are very reliable and effective for every mid sized organization.

Aug 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The best in class features like integration with mail and all other apps are remarkably good and the user interface is also very accessible.

Cons: A stand alone chat software for windows will be much effective, also the mail should be taking the details from the people i.e. designations and department details should be visible when clicked on the mail id via mail app. Seamless integration with the mail app and zoho people app is much appreciated.

Overall: Zoho apps made our daily HR operations very smooth with a easy implementation and support service.

Time Saving Tool for HR

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: One of the most best feature of ZOHO HR is, its very easy to implement. In a single day, you can integrate your company's attendance and Leave policies. Employees find it very useful to track their leaves and count their working hours. The best part is that company can track the time and location of employees who are working onsite. Amazing tool.

Cons: Zoho need to work little bit on their mobile app. When you punch your Check In time, app sometime shows wrong In time. Otherwise, rest app features are cool.

Best People management solution for any size of companies

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Zoho covers all the aspect of people management; from daily attendance to skills & training. And it helps to digitise and automate all the HR process in a company.

Cons: Some bugs in some features. UI Can be improved a bit. Manual setup for forms will make little confusion but it gives more customizability.

Very limited software

Sep 11, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Pros: It's a great value for the money. There are also a good amount of features. The design of the interface is nice

Cons: Customer Service is horrible. Takes days and multiple emails to get a response and they are not very helpful at all. Also, there are a ton of limitations to the software. You can't clock in from computers and mobile devices (you have to choose which one you want to use), you can't change how overtime hours or pay is calculated, you can't adjust how payable hours are counted, etc...

Great so far

Jul 20, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: As a small business owner I love all the features the software has and it has really allowed me to automate the HR side of the business.

Cons: There's a bit of a learning curve and some of the interface is a little difficult to navigate. I'm sure once I get use to it, it will become much easier.

We only just started to customize and fill in information. Until now we find it very useful.

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We find the app easy to use and very intuitive. would solve lots of issues only because we now have the self-service interface. Also, we like we have lots of preset functionalities but also room for customization. I am sure that with time, as our dimension will change, the needs will change as well but there is room for further customization.

Cons: Although it is very user friendly, there are still issues where you need a Programmer's support to further implement.

This is an amazing software... Initially i thought it is useful for startups...

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to understand, Interactive, Efficiency, Not required too much technical skills, helps in automating HR system

Cons: Should have had employee payroll. Integration with CRM. Integration with Zoho Books. Dedicated hotline for support

Overall: Automation of process, Simple not complicated HR Software

Pleasant

Jul 05, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Been able to customize the forms to your needs and the needs of the company. The wide variety of forms also available

Cons: The app for the phone seems to have some login issues . The check in and check out of work option also does not record correctly for employees .

very good

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Performance review can be easily done with this software. Reports are easily generated. Employees can check their own performance as well

Cons: the leave management module is a very good section. Easily managed leaves on daily basis is possible at a single go

Great Stuff!

Aug 30, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It honestly saves me a lot of stress with the Leave Request and Approval workflows. It also serves as a great director for my company.

Cons: Well, I think I had some issues navigating around the application, the user interface can be made simpler.

It is early on for us, but there seems to be more than you actually could imagine.

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It allows you to customize the system to fit your company's needs. We needed a system that was easily integrated into our current system, as we use Zoho Mail. Zoho Peoples provided us an efficient adjustment.

Cons: With so many bells and whistles, it takes some time to figure out a simple task. The help videos are extremely long, making simple questions difficult to receive an answer.

Overall: We needed a time in/out system and this software provides that.

Good idea, but not that good implementation

Aug 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: UX is great as for pretty complex system, like this.

Cons: Our company have to deal with lots of `silly` bugs, which should be in such system. Had problems with attachments, problems with additional integrations. Our manager has to spend time on calls with support to report about bugs in the most essential features.
Developers fix most of bugs fast, but I honestly don't understand why system wasn't tested well before rolling-out.

Complete HR Experience

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The wide availability of features that matches every HR need and desire. I also love the fact that is extremely user friendly and even the person who isn't very tech savvy can use it with sufficient training.

Overall: A complete HR System that meets the needs of my small business clients. I was looking for a performance management system for a client and based on my research found Zoho and was quite pleased in realising that the system offered so much more than I anticipated.

Its simple, friendly and cost-effective

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Cost effective, HR automation, Insight details of employees, User friendly, No technical skill required...

Cons: Customer support... dedicated account manager for customisation and more automation... Own payroll Integration

Amazing app for office Employess

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: this is a perfect app no need to change i think as well thank you zoho for invented zoho people for us.

Pros: This is best for using in offices for tracking employees in or out , attendance & performance Etc & also ow-some report genrate

Good toll for people management. Works well for daily needs

Jun 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: -Attendance Monitoring and reporting
-Various reports regarding attendance
-Leave management
-Employee details management
-Expense management and approval
-Good level of access rights and user management

Cons: -Some reports can be customized and options can be given to admin.
-UI interface in few screens can be improved

Overall: -Attendance management improved
-Leave management and tracking got simpler

Good organisation management tool

Jun 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software is easy to use and have lots of features for management. To manage recruitment data is really easy and help HR. It also provide performance management features and different reports. Employee can also regularise their details.

Cons: The tool is good enough as compared to they charged. We have to prepare a resource who can manage it with custom organisation flow.

Zoho People is a hidden gem! I am glad that I found it. I use it for my company and my clients.

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability for staff to check in from remote locations. This is a terrific feature because I can track the geographic location as well. We are a remote team so this works well for us. We use Zoho People to provide HR services to our clients as well.

Cons: It does not integrate with a payroll system (well actually it does - Zoho Payroll, which is only available in CA.)

A very good tool for people management for all kind of businesses.

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Check-in using the mobile app is very useful for our employees to log in and make our attendance punctual. Attendance report -early and late birds gives a better view of people login time.

Overall: HR structuring: Systematically align all HR functionalities.
Productivity and Performance: Self-awareness about work hours, check-ins through self-check-in. And could able to run our policies to a tool that was very useful.

Makes it Easy

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Zoho People is a good people management software has helped us get rid of spreadsheets and maintain all data of the employees under one platform. It is easy to understand, navigate and customize. The staff at Zoho are prompt and help you customize it as per your requirements. So this format Zoho has made our people management very simple. The Live chat with Zoho support is very helpful. You can contact Zoho anytime we need assistance and they are just a message away.

easy to use and efficient.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are a small organisation that got tired with all the people managing software and their inefficient service. finally we landed on to zoho . The thing we like most is the prompt customer service who solve your problems in a minute.

Cons: ALL the functionality seems to unavailable some time. uploading respective documents is not supported yet.

This is a lovely value for money, feature-rich HR software

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is really useful for managing the people at different locations and shift timings. The different features are really useful, and help in getting detailed reports.

Cons: It has loads of feature, so the induction to the software takes time. Which is needed. Sometimes, the customer support is lacking.

Overall: 1)Reports
2)Managing the time sheets automated

Jun 01, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

It is awesome. Looks great to me.

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: It is very useful and so many applications. It is cost effective and different level control according to the team.

Cons: So many functions are difficult to learn. It requires lot of time to be expert for everything. No book is available in the market to learn all the applications.

Overall: Increased Productivity, Save time and impression of high tech company to my team.

Capterra-loader

Good online HR solution with good work flow support that lets you automate

Apr 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Best workflow support
Great support for Time , Attendance , Performance , Time Tracker. that lets you to easy t manage
Good Integrated Payroll System

Cons: Need to provide some training to the HR team to use. We need expertise to adjust the flow according to the organization

Overall: No need to spend money on hardware just go with Zoho

still seeing if this will meet my needs at this point

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that it ties to CRM and Books in Zoho, I am looking for it to function and tie into my reporting needs.

Cons: would like more mobile functions for my field employees, it would be nice if it had mapping of where my employees are.

Overall: I like how easy it is to keep track of new hire documents and needs. I would like a few more mobile functions

Zoho is very good domain mail service, it's so easy to install. I'm IT manager and I feel so greats.

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Zoho is very good domain mail service, it's so easy to install. I'm IT manager and I feel so greats.

Overall: IT 's free

Simple and easy to use

Apr 23, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software is very easy to use and allows for a lot of flexibility and customization. I really like the template feature and I like how calculations can be done quickly and easily.

Cons: The slow response time from customer support as well as time clock feature made us go another route.

Very Easy to use HRMS

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time Trackers, Leave Trackers, Attendance, Performance Management. User Friendly and Intuitive UI. Easy to Use. Best Customer Support

Cons: Payroll Management is missing, This could have been integrated, to make it the complete Package. Could have been priced a bit low.

Overall: On Time Tracking, Paperless Approvals

Zoho People is a good SaaS HRMS solution.

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to get started. Things are straightforward and simple. The daily attendance module, Checkin - Checkout features are very useful to setup.

Cons: I felt like the UI needs some improvement. Even though it is simple, the look and feel of the software doesn't match similar SaaS solutions.

Exceeded my expectations

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility of customizing the fields to meet my needs.
Organized, and has a lot of options.

Cons: A bit overpriced only because we are a small organization with not a lot of requirements and a few vacancies every couple of months.

Overall: Organizing my database and cvs into one safe place

AWESOME PRODUCT

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It can integrate my employees and new hires onto one platform! It has numerous reports and even a free edition if you are a start-up business. It took a minute to completely understand it. Once I learned the software it got easier to use. It just took almost two weeks to excel in it.

Incredible, it does fit perfectly ou needs

Jul 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Flexibility : We took the software from 0 and bring it to do exactly what we need. I am sure that it will help us with our HR issues

Cons: A little bit complexe, but it does worth the effort, it tooks us 5 hours to set up perfectly and we are now using it everyday to give and receive feedback

Zoho People is overall a great software as an HR system

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customizability and overall value for money would be the main pros of Zoho People. What's more is customer support that is responsive and helpful.

Cons: It does take a while getting used to the UI of Zoho People, there is a learning curve there. Moreover, it works best with active users (intranet), but not all companies want to have another tool for the employees to use (I work in an IT company and people already use many different tools).

love the automated process

Jul 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The automated processes are great. I love that the integration with zoho recruit and the ability to track training.

Cons: The timekeeping tracking could be better considering we are using all zoho platforms for our business. Would be helpful to have better insight to effectiveness.

May 23, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Powerful but you're on your own

Aug 10, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: - Plenty of features (Travel, Expenses, Leave, etc.)
- Customizable
- Easy to use (once you figured out how things work)
- Cheap

Cons: - Basic support is useless (i called with 3 questions, hung up with 3 unaswered questions and having lost 45mn)
- Unsufficient documentation

We have been using Zoho People for a couple of weeks now, and haven't had much difficulty at all.

Sep 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: We like the interface of the software as well as the ease of use. Our employees out in the field will have a much easier time clocking in and out of projects.

Cons: The customer service/Support does not have a quick response time. It has delayed the decision in our purchase.

so good for manage job in company

Jun 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like the feed. because it makes easy to control job and to send a task to another employee in the company.

Cons: goals and asset, I don't understand about it at all. and the help for self-service is difficult to be searched.

Overall: i know about the software to manage task very well

Have been using it for Time Tracking

Nov 30, 2017
4/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software allows for ease of use, mobile compatibility.
Seems like it has additional features but I have not had a chance to explore them

Cons: There should be integration with ticketing system so that the user does not need to repeat task data

Great product. Very user friendly, and everything available.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Zoho as a brand. We could trust with our data.
Great UI design
Everything well placed
Start with free

Cons: A bit highly priced than competitors.
Not much customisable (Not sure, still exploring)
A bit confusing when adding leave balance manually

Good

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Vale for money the excellent customer service. The features are morden and helpful and easy to use. It is easy to operate too.

Cons: It can be slow to start up but.

Overall: Everthing

Great software

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Attendance tracking. Time in time out, leaves report, HR files Sharing and one click notification for messages to team

Cons: How to calculate salary based on Hours
How to know if employee signs in only form office and not from home is unclear.

This is the price/performance king of all HRIS apps

Jun 29, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything included Great integrations Zoho suite synergy Multi languge Great customization features Forms and checlists included

Cons: Learning curve is a bit steep Clock-in methods are limited You need to spend time to learn thoroughly

Love Zoho ---

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to use -- going in and simple move and creation - I love the explanations given for each task

Cons: if you have questions --- hard to get help -- you will have to rely on videos on youtube which really slows down the process

Great experience so far!

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love it because it is an all-in-one HR suite. I can manage everything in one place, where before I had to use different solutions.

Cons: The organizational and user set up to get it how you want it can be a bit lengthy but well worth it.

All we need and more

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So many features. I have access to tools I didnt know I needed but am very happy to have. This software is the best I have seen so far, and cannot beat the value

Cons: I found it a bit hard to navigate for the first few days but getting a demo could have helped with that

Overall: Knowledge of what is available for running my business and many manty integrations to services I already use like G suite, Mail Chimp and Stripe

Good HRMS system. Simple and yet powerful

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All essential Capabilities out of the box & customization capabilities. Loved the workflow capabilities.

Cons: At this time, don't see any functional gaps... except for slow response times on rare few occasions.

Aug 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Not your ordinary HRIS, you might want to consider

Jun 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho gives a user a FREE for trial so that you can have a feel on the software. This
software is also easy to integrate with other Zoho products. This software is also packed
with features such as timesheet, appraisal, feedback, forms customization and others.
There is also an available API in case it will be integrated with other softwares.

Cons: The organization of the sidebar is a bit confusing. The whole UI somehow confuses me
and took time before I managed to know where to find this and that. The price is also a bit high

Zohoo is a brilliant solution for all the HR challenges

Aug 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1- The platform is very user-friendly and smooth
2- It can submit any travel requests
3- It has different and smart types of reports

Overall: I want to apply it for all our branches over the MENA region.

Is most wanted solution you need to manage your employess

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the attendance part, It's more effective to manage and control the work time for each employee.

Cons: the benefits part, It's basic in its details but fare enough for my business currently.

Zoho People has been very user friendly and allows for seamless tracking of Time/Attendance.

Sep 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Functionality, Quality, Customer Support. The software is very user friendly. The mobile app makes it easy for our traveling employees, to stay on track.

Awesome Tool

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Many things to do in Zoho People. Especially the processes are a great feature. Also the video tutorials helped a lot to get a first view about that piece of software.

Cons: Not everything in native language. Many words are on one site in english and the same word is on the same page still in english. Not a big problem, but it looks not so great.

All in one solution

Aug 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We were looking for an appraisal solution, however the additional extras (training log, time tracker and leave tracker) may replace our spreasheets. Really nice and efficient customer support.

Cons: It takes some time to learn how all of the features work, however, you need to be through this learning process once.

Nov 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Oct 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Great potential in performance module.

Aug 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The performance module has great potential, the ability to map out and see the skill sets of individual employee is very helpful

Cons: It's not that easy to figure out. I would suggest workflows/wizards to setup these things. The number of menu items are daunting.

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Highly customizable and easy to use with a nice user interface

Aug 22, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - Great user interface
- Very powerful performance module
- Employee profile page can be completely customized based on need
- Supports custom modules and forms
- Very competitive pricing
- Easy to use mobile apps

Cons: - Does not support payroll
- Basic features like delegation of authority and approval flow for change in profile page (selected sections) is missing
- Training module is very basic
- Employee shift details cannot be viewed in mobile app

Unsure

Aug 30, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Pros: Cloud based solution. Looks ok, covers most of the needs of small/mid size business. Hundreds of customers

Cons: Extremely slow customer support. Have being waiting for 5, 6 days for quite basic requests. Help is not informative