--- title: "Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoho People the right Attendance Tracking solution for you? Explore 353 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/110931/Zoho-People/reviews/" page_type: "reviews" language: "en" --- Zoho People 4.4 (353) [View alternatives](https://www.capterra.com/p/110931/Zoho-People/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Zoho People Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews Vineet H OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: I used a free trial. “I have 2 drivers on my personal payroll, Zoho Attendance, made OT Calculation easier, and hassle free and easy to manage my employee as I use Zoho books for account it seems the whole environment is secure“ May 2, 2026 MOHAMED S CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing.“ February 11, 2026 BP Banashree P HR HeadInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial. “We found the interface intuitive, and features such as employee records management, leave tracking, attendance management, and employee self-service appeared well-designed and suitable for our needs.“ July 7, 2026 BP Banashree P HR HeadInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial. “Our evaluation period was limited due to organizational changes, so we didn't have enough time to identify any major drawbacks.“ July 7, 2026 SS Selvakumar S Head of OperationsMining & Metals, 2 - 10 employeesUsed the software for: Less than 6 months. “For small and growing businesses, Zoho People provides excellent value for money with flexible pricing plans and the ability to scale as the organization grows. While the platform is feature-rich, there is a learning curve during the initial setup, especially when configuring permissions, forms, workflows, and access controls.“ June 19, 2026 MURALI KRISHNA S HRFinancial Services, 11 - 50 employeesUsed the software for: I used a free trial. “Payroll features are decent but may not fully support all country-specific payroll requirements.“ May 13, 2026 T E Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho ecosystem.“ February 25, 2026 JF Jabir F ManagerComputer Networking, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer support response time can sometimes be slower during complex issue resolution“ May 1, 2026 ## Showing most helpful reviews Showing 1-25 of 353 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emmanuel B. Technical Director Information Technology and Services Used the software for: Less than 6 months ### "A flexible and affordable HR platform for growing teams" January 14, 2026 5.0 Overall, Zoho People has been a reliable and scalable HR solution. Once configured correctly, it simplifies HR processes, improves visibility, and reduces manual work. It is well suited for growing organizations that want structure without investing in expensive enterprise HR software. Ongoing improvements and ecosystem integration add long term value. Pros Zoho People offers a wide range of HR features in a single platform, including leave management, attendance tracking, employee records, and basic performance management. The system is highly customizable, which makes it suitable for different company policies and workflows. Integration with other Zoho applications works well and helps create a connected HR and operations environment. Pricing is competitive, especially for small to medium sized businesses. Cons The user interface can feel overwhelming at first due to the number of features and configuration options. Initial setup requires time and planning, particularly for organizations new to HR systems. Some advanced features are locked behind higher tier plans, which may limit functionality for very small teams. Reporting could also be more intuitive without additional customization. Switched from [HR.my](https://www.capterra.com/p/176644/HR-my/) We switched from hr.my because the user interface was limiting and the platform lacked the level of integration we required. Zoho People offers a more intuitive experience and integrates seamlessly with other business tools, which allows for better workflow automation and improved operational efficiency. Review Source kP kishan P. Sr. web developer Information Technology and Services Used the software for: 1-2 years ### "Best web app for the company" July 7, 2026 5.0 It is very good i am using this 1year so it is good for track the time and overall the it is good for the our org. Pros Time tracking so the project tracking is easy in the zoho people to track the project and it is working fine. Cons Need to improve the overall speed of the web pages it take time to load the page and have to simple UI to understand the settings. Review Source VR Verified Reviewer Executive Chef Retail Used the software for: Less than 6 months ### "As usual with ZoHo - A good idea that's not working out" September 8, 2018 3.0 (I ran out of room in the "What did i like least) section.. so I'll continue here) The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending... Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me) Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas... Pros There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas.. Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees. As i'll describe below - these things don't actually pan out the way they should. Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems Cons Zoho People is like every other Zoho software I have ever used - Too good to be true. What makes most of the zoho software so attractive seems to stem from two things... 1. The price is always fantastic 2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is) With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up. They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out. Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't. An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means. If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking) Review Source VR Verified Reviewer Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Very Good Software" May 2, 2026 4.0 Pros I have 2 drivers on my personal payroll, Zoho Attendance, made OT Calculation easier, and hassle free and easy to manage my employee as I use Zoho books for account it seems the whole environment is secure Cons For individual user this is extra cost at-least the attendance management to should be added to the Free Version, and customer support needs to improve as they don 't respond. Switched from [Zimyo](https://www.capterra.com/p/275269/Zimyo-HRMS/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) I was switching my accounting, thought to bring everything on zoho, but the pricing is going high Review Source SP Suraj P. IT Head Facilities Services Used the software for: Less than 6 months ### "A Flexible and User-Friendly HRMS for Growing Organizations" July 22, 2026 5.0 My overall experience with Zoho People has been very positive. It provides a structured way to digitize employee records, attendance, leave, and other day-to-day HR processes. The platform is flexible, easy to use, and suitable for a growing organization. I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our requirements grow. Pros Zoho People provides a simple and well-organized platform to manage HR operations in one place. I particularly like its employee database, attendance and leave management, self-service features, and customizable workflows. The interface is user-friendly, and the ability to integrate with other Zoho applications makes it a scalable solution as the organization grows. Cons The initial configuration can take some time, especially when setting up attendance policies, workflows, and custom HR processes for the first time. Some advanced features also require additional Zoho applications or integrations. However, once properly configured, the system is quite easy to manage. Review Source RT Ramakrishnan T. Director Information Technology and Services Used the software for: I used a free trial ### "Feature-rich and affordable HRMS" July 1, 2026 5.0 Pros We've been using Zoho People for our small software company to manage employee attendance and timesheets. The platform is easy to set up, and the user interface is intuitive, making it simple for employees to submit timesheets and manage attendance without much training. For a small team, the core HR features worked well, and the integration with the broader Zoho ecosystem is a significant advantage. The approval workflows and employee self-service features helped reduce manual administration. Overall, Zoho People is a feature-rich and affordable HRMS, especially for organizations already using other Zoho products. Cons The minimum user count to subscribe could have been avoided. But yes, minimum 5 user count is acceptable though. Review Source DS Devang S. SDE Telecommunications Used the software for: I used a free trial ### "Zoho Review" July 1, 2026 5.0 My overall experience with Zoho People has been positive. It offers a comprehensive set of HR and performance management features and helps streamline employee processes efficiently. Pros They are good, reliable, and consistently perform their responsibilities effectively. They perform their responsibilities effectively and reliably. Cons The user interface can feel complex at times, and some features require multiple steps to configure. Review Source MA Moaath A. general manager Construction Used the software for: Less than 6 months ### "More features than you need" June 12, 2026 5.0 Overall I'm satisfied. A lot. It covers the basic needs but I think it needs to be more simplified because this application is being used by engineers, account managers, project managers, and basic laborers without higher education and with very limited knowledge of IT and mobile apps. Pros The value of the money is amazing for the features that you get, like attendance, time tracking, HR letters, leave, etc. The value is nice. Cons Well they have a nice feature called Zoho tasks, Zoho People tasks. It would be nice that it can be synced with Zoho Projects so the field workers and the light users can easily manage their tasks from one app, not two. Review Source VS VAISHNAVI S. Technology Associate Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Why organizations should go for Zoho People?" July 6, 2026 4.0 The platform delivers outstanding value for money and consistently performs well for organizations of all sizes. Also, it offers great customer support the queries get resolved within few working days. Pros Zoho People is a reliable and feature-rich cloud-based HR management solution that simplifies employee management, attendance, leave tracking, and performance evaluation. Its intuitive interface, robust security, and seamless integration with other Zoho applications make it an excellent choice for businesses looking to digitize their HR processes. Cons While payroll capabilities depend on regional availability and a few minor UI issues may occasionally arise. Review Source SAH Syed Arsalan H. Operations Head Architecture & Planning Used the software for: Less than 6 months ### "Value for money" June 10, 2026 5.0 Pros Zoho people easily automates time tracking and leave management. The employee self-service portal is very easy to use, and it integrates perfectly with the rest of the Zoho ecosystem. Cons Setting up advanced custom workflows and reports has a bit of a learning curve, and the mobile app could use more administrative features. Review Source BT Birgit T. Managing Director Publishing Used the software for: Less than 6 months ### "An extensive features system" January 16, 2026 4.0 Pros The features are quite extensive especially with its value for money. There are also extensive guides provided on their YouTube account to help you set up certain sections and problem solve. Cons As the features are quite extensive it can take a little whole to navigate the platform. This also makes the user interface feel a little complex. Alternatives considered [Leave Dates](https://www.capterra.com/p/190981/Leave-Dates/) Reason for choosing Zoho People They provided the extra features that would be helpful to us and our team in a cost effective way. Review Source PB Prasad B. Web Developer Information Technology and Services Used the software for: Less than 6 months ### "Feature rich HR Solutions platform" March 5, 2025 4.0 Zoho People has a bundle of features, but for new users, the setup process can be a little complicated. Pros Zoho People is simple to use and navigate, and it provides more customization options to meet our needs. Cons Zoho People do not have advanced payroll systems; also, while setting up initials, we have to take help of customer support Switched from [HRMantra](https://www.capterra.com/p/128706/HRMantra/) Compared to HRMantra, Zoho People is well-known, reasonably priced, and simple to use. Review Source prince K. Accounting staff Accounting Used the software for: 1-2 years ### "The only one platform you need for all your hr and management tasks and payroll and lots of more app in one single platform." April 22, 2026 5.0 My overall experience with zoho is very good and I like this product and plateform very much and will recommend this to my colleague and my friend and my connection i really love it. Great work zoho love from me. Pros I like most is value for money and full Admin access with all requirements and satisfaction and also very good and very useful for mid and small enterprise and business i love it. You should try it ! Cons Only one thing I don't like about zoho that it is not giving options to update my company logo when I forgot to update in first time basic setting and this is only drawback rest is very good and very useful for non tech or normal users. Review Source JF Jabir F. Manager Computer Networking Used the software for: Less than 6 months ### "Efficient and User-Friendly HR Management Tool" May 1, 2026 4.0 We have been using Zoho People for managing our team, and it has significantly improved our overall efficiency. The platform is intuitive and easy to navigate, making it simple for both HR teams and employees to use on a daily basis. Features such as attendance tracking, leave management, and employee data management are well-structured and reliable. One of the key strengths is its flexibility and customization, allowing us to adapt workflows according to our business needs. Integration with other Zoho applications also enhances productivity and ensures smooth data flow across functions. While the system is robust, there is room for improvement in advanced reporting and some UI elements, which can be further refined. Overall, Zoho People is a dependable and scalable HR solution suitable for growing organizations looking to streamline their HR processes. Pros Easy to use and implement Strong attendance and leave management features Good integration with Zoho ecosystem Customizable workflows Cons Reporting features can be more advanced Minor UI improvements needed Customer support response time can sometimes be slower during complex issue resolution Review Source Anthony C. Director Hospitality Used the software for: Less than 6 months ### "ZOHO People is a must have" May 26, 2026 4.0 I would highly reccomend it as an HR solution for small and medium businesses. Human resource is the most important resource and needs the best systems to support it. Pros Having a whole HR department for my small business in the cloud is something i didn't expect. Leave applications, birthday reminders, employee work anniversaries in one platform. Amazing. Cons So far still exploring the platform. It seems to have alot of the capabilities i am looking for so far. Review Source SO Sofia O. CIO Accounting Used the software for: 2+ years ### "Perfect for HR process" February 19, 2026 5.0 Pros Great amount of functionalities inside the same tool. Also the support team is great and the available reports are perfect to control your info. Cons At the beginning, the configuration process can make you feel overwhelmed, but keep going because you will find the logic at the end. Review Source JM Jonathan M. COO and EVP Corporate Security Hospital & Health Care Used the software for: Less than 6 months ### "Reliable HR System for My Growing Organization" November 25, 2025 5.0 Overall, Zoho People has been a solid backbone while we build our company’s internal operations. It takes some setup, but once configured properly it runs smoothly and reliably. We use it daily for onboarding, leave management, document control, and access permissions. Support has been quick to respond when something doesn’t behave as expected. It’s not a flashy platform, but it gets the job done and scales well with a growing team. Pros Zoho People is flexible, which is exactly what I needed while standing up a new HR structure. The leave policies, workflows, and role permissions are easy to customize once you get the hang of them. The Google Workspace integration saves a ton of time and keeps everything centralized. For a smaller org scaling up, it feels like the right balance of capability and control. Cons Some parts of the interface feel dated and a bit buried. A few settings are scattered across different menus, so the learning curve can be steeper than expected. The default automation rules can also be overly aggressive if you don’t tweak them, like the labels pushing too hard. Nothing deal-breaking, just areas that need polish. Review Source VR Verified Reviewer Dental Intern Health, Wellness and Fitness Used the software for: 6-12 months ### "Gets the job done!" February 25, 2026 4.0 Overall, it's very useful, especially for those with not much experience with these systems. That is, once you get the hang of it. Pros The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho ecosystem. Cons There's a bit of a steep learning curve, a complex initial configuration, and inconsistent customer support. Review Source Nishant T. Sr. Analyst Financial Services Used the software for: 6-12 months ### "Great employee management tool for people, by people ! " May 26, 2025 5.0 Overall its indeed a great tool for people data management, offering 360 degree services around wide range of HR tasks with highly simple, efficient and customisable software capabilities Pros \- Simple and efficient HRMS platform with a seamless integration capability across Zoho's product ecosystem (Zoho CRM, Zoho Payroll etc) - Enable easy management of HR related tasks like managing attendance, performance, leaves, employee personal and professional data records etc - Cost effective and affordable for all - Customisation are offered according to users need - Self service portal enables employees with easy apply of leaves, checking attendance, updating info in the system, view payslips etc Cons \- Slow responses on queries form support team - Being too simple UI, it can make people feel outdated and less intuitive - Sometime integration with back end or third party tool create a problem Review Source SM Snehalatha M. Interior services and furniture Architecture & Planning Used the software for: I used a free trial ### "Easy handling" March 29, 2026 4.0 My overall experience with Zoho People has been quite positive, especially for day-to-day HR operations and employee management. It’s a practical tool that fits well for startups and growing teams. Pros I like the way of employee management and automation onboarding process and also access to zoho payroll as well Cons Nothing feel least about zoho people but one thing in the payroll option also available in zoho people easy for us to manage in one dashboard Review Source Ananyaa B. HR Financial Services Used the software for: I used a free trial ### "Good Platform" December 18, 2025 4.0 Pros It is a feature-rich platform and it is easy to set up. Helpful in managing HR process and helps with some automation. Cons Difficult to get assistance from the zoho team. There should be a demo available. Customer support is really bad. Review Source Sellathurai N. CEO Education Management Used the software for: Less than 6 months ### "Amazing experience with zoho people " November 7, 2025 5.0 Pros Does everything that a small company needs for a much less price. The customer support is also on point. Cons Does have a bit of a learning curve and a very confusing system to initially setup. i would appreciate if they had better naming strategy for the modules. Review Source RT Rahul T. Founder CEO Construction Used the software for: I used a free trial ### "Must try for startups" November 3, 2025 5.0 Pros Very easy to use. User-friendly app. Managing team, tracking their productivity is very smooth. Overall- Best experience. Cons A video should be there to guide a newcomer on how to onboard people, creating holidays, shift timings, and attendance. Review Source VR Verified Reviewer HRM Education Management Used the software for: 6-12 months ### "Worth it - a SME suitable software for HRM" December 18, 2025 4.0 Pros Value for money, all-in-one employee management solutions. Very suitable for our organziation as an SME. Cons Sometimes the system is a bit slow and too many functions for new employees, might take time to get used to it. Review Source TS Tracy S. People and Culture Manager Management Consulting Used the software for: 6-12 months ### "Best cloud based HR solution for Big Companies" March 14, 2025 4.0 I think zoho people is an ideal HR software for large companies Pros It was helpful, very professional platform, as HR it has everything to automate all processes and have them in one place. Cons I can't say it's too complicated but not too user friendly either Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.