# Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoho People the right Attendance Tracking solution for you? Explore 326 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110931/Zoho-People/reviews

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Zoho People

4.4 (326)

[View alternatives](https://www.capterra.com/p/110931/Zoho-People/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 8th, 2026

# Reviews of Zoho People

Ease of use

4.2

Customer Service

4.1

## Pros and Cons in Reviews

KA

Karl A

Operations ManagerConstruction, 2 - 10 employeesUsed the software for: I used a free trial.

“It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While some advanced features have a learning curve, the platform is reliable, scalable, and a valuable tool for managing HR operations efficiently.“

January 9, 2026

MOHAMED S

CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing.“

February 11, 2026

Emmanuel B

Technical DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Zoho People offers a wide range of HR features in a single platform, including leave management, attendance tracking, employee records, and basic performance management.“

January 14, 2026

Emmanuel B

Technical DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some advanced features are locked behind higher tier plans, which may limit functionality for very small teams.“

January 14, 2026

LG

Likitesh G

COOMarketing and Advertising, 11 - 50 employeesUsed the software for: I used a free trial.

“The ability to create custom forms and workflows allows us to tailor the system exactly to our company's needs.“

November 21, 2025

BP

Bhavin P

DirectorComputer Software, 2 - 10 employeesUsed the software for: I used a free trial.

“Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support“

December 12, 2025

T E

Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho ecosystem.“

February 25, 2026

JM

Jonathan M

COO and EVP Corporate SecurityHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some parts of the interface feel dated and a bit buried.“

November 25, 2025

## Showing most helpful reviews

Showing 1-25 of 326 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aleshio A.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Efficient and Flexible HR Management Tool"

January 7, 2026

5.0

Zoho People has streamlined our HR operations, reduced manual effort, and provided better visibility into employee data. A reliable and scalable solution for growing businesses.

Pros

Highly customizable workflows, easy attendance and leave management, clean UI, and strong integration with the Zoho ecosystem.

Cons

Pricing can be on the higher side for small teams, occasional learning curve for advanced features, and mobile app could be more intuitive.

Switched from

[Petpooja Payroll](https://www.capterra.com/p/10031909/Petpooja-Payroll/)

Petpooja is too basic and does not have the full functionality

Review Source

EO

Ebere O.  
Head, Human Resources  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Zoho People Transformed our HR Department "

November 26, 2025

5.0

Amazing - On a scale of 1 - 10 , it's a 100 for me. The fact that the manual to set up is readily available and the workflow to set up your account is very clear is a plus for me. The geo restriction feature in the attendance was the game changer for us in our organization.

Pros

I like the fact that it is user friendly and easy to set up. And even when you hit a wall, the support team is readily available to provide aid. This was a very investment and it has really helped us streamline our HR processes. I am so impressed with the LMS feature, it has made personalized training more seamless.

Cons

Nothing comes to mind. It's been an amazing platform and it has helped us make our processes more seamless.

Switched from

[peopleHum](https://www.capterra.com/p/178823/peopleHum/)

No User Friendly Interface and the Pricing too

Review Source

SM

Snehalatha M.  
Interior services and furniture  
Architecture & Planning  
Used the software for: I used a free trial

### "Easy handling"

March 29, 2026

4.0

My overall experience with Zoho People has been quite positive, especially for day-to-day HR operations and employee management. It’s a practical tool that fits well for startups and growing teams.

Pros

I like the way of employee management and automation onboarding process and also access to zoho payroll as well

Cons

Nothing feel least about zoho people but one thing in the payroll option also available in zoho people easy for us to manage in one dashboard

Review Source

Bruce S.  
Recruitment professional  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Working with ZOHO is a fantastic experience"

July 7, 2022

3.0

Pros

Zoho People has been an easy tool for everything an organization needs be it from time tracking to performance tracking everything can be done.

Cons

Sometimes there are some backend issues that take time to get resolved.

Review Source

JK

Joyce K.  
Human Resources Director  
Consumer Goods  
Used the software for: 1-2 years

### "Dynamic HR Handle "

May 22, 2025

5.0

Ability of us (all employee) to have our schedules, leaves, benefits and performance view updates no matter where one is. Ease, security and quick approvals perfecting remote collaboration.

Pros

Ease of automating HR time consuming tasks, single page with rich employee and candidates information, effective strategies of tracking attendance, simplicity of benefits administration as well as conflict-free scheduling among many more.

Cons

My experience is enough evidence this application can lift any size of organization to unexpected level,no improvement I can recommend at this moment.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Limited customisation capabilities and high cost even while starting

Review Source

EW

Einstein W.  
Head of Product  
Information Services  
Used the software for: Less than 6 months

### "Zoho People good for leave management and attendance tracking"

October 6, 2025

4.0

Overall I have liked using it everyday to check in as it allows me to see where my team is and for leave management approvals. I am currently testing check-in separation for office and WFH. Also testing the performance module connected to Zoho Bigin CRM.

Pros

Easy to use, available on web, and mobile app, and easy to use for leave management and employee attendance.

Cons

The check-in with photo is a little clunky without good feedback like if internet connectivity was a problem or if photo lighting was not good etc. So sometimes it took 5 tries.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Zoho People

Not available in my country or in Africa and the cost was quite high in comparison.

Review Source

Keith B.  
President  
Real Estate  
Used the software for: Less than 6 months

### "My thoughts on Zoho"

February 9, 2026

4.0

It was average. I'd like for it to be an easier onboarding process but there's a learning curve. Overall it was smooth once I figured it out.

Pros

I like how we can set up teams across the projects and track the teams work across various projects.

Cons

It was a bit confusing initially. Time logs must roll up to timesheets and then projects vs jobs. We messed up the configuration a couple times.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Quickbooks is very expensive for their products.

Review Source

BJ

Bobby J.  
Director  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Zoho People, the right software at the right price"

October 29, 2025

4.0

Over all, its a system that fits does what we need at a price that we value. All other providers are far too expensive for what they do.

Pros

Zoho People ius Easy to use with good online example of the work flow on you tune and great online documentation

Cons

Some of the menu navigations can be a bit hard to follow. Some of the menu's have changed and yet the online Videos do not reflect this.

Alternatives considered

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing Zoho People

Zoho has the right functionality at the right price.

Review Source

CP

Cedric P.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Setup is difficult, but once done, automations makes everything easy"

October 14, 2025

4.0

Once the consultant was hired, everything was easy. Zoho People could do everything I asked for and then some. If you are a nontechnical founder, you may have some trouble with it. Just outsource and get it done.

Pros

The amount of automations available. Once I hired a consultant to help, they were able to mind map my thoughts and bring them to life in Zoho People.

Cons

The setup of the automations. It was very confusing at first and overwhelming as I had never used Zoho People before. I was able to hire a consultant to help me build out my first automations, but that was an unexpected cost in addition to the monthly platform fee.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Zoho People

Price and automations were the most important things for me to consider

Review Source

HK

Harsimran K.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho's products are not just user friendly but also easy to implement"

March 1, 2026

5.0

Pros

Our experience so far has been fantastic, Zoho's products are not just user friendly but also easy to implement

Cons

We don't have any,

Review Source

ES

Elena S.  
marketing manager  
Biotechnology  
Used the software for: Less than 6 months

### "Easy software very User friendly."

March 5, 2025

5.0

Good software to keep track of the whole HR operations.

Pros

It is very easy to track the time working. I used it to make accountable the hours at my job. Easy as well for managers to access the info.

Cons

Unfortunately if you forgot to check in there was no way to get the hours back.

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

We had to use 2 different softwares for HR management

Review Source

EL

Edward L.  
Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Nice choice to start with for small organization"

December 3, 2025

5.0

Pros

Zoho People is easy to use and manage. It's very cost effective for a small organization. It helps our charity managing timesheet and work arrangement efficiently

Cons

Some of our staff reflects that the Zoho People App can be more user-friendly. They have difficulties during their registration.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Zoho People

It's more cost effective, especially for a small organization

Review Source

KH

Krishnan H.  
HR  
Human Resources  
Used the software for: 2+ years

### "A Pro Product for all Business Size"

February 4, 2026

5.0

Been associated with Zoho for the last 10 yrs and never gives a thought to look for alternative options. Software built in India for the world tag goes well for them.

Pros

User Friendly. Offers complete flexibility in plans. Awesome product line up for driving HR functions

Cons

Jumpstart pricing is on a higher side. Though there are adequate videos & help links available but in person support cost can be lesser.

Review Source

LG

Likitesh G.  
COO  
Marketing and Advertising  
Used the software for: I used a free trial

### "A feature-rich HRMS that offers great value for money."

November 21, 2025

5.0

Overall, Zoho People is a robust HRMS that handles our core HR operations effectively. Once you get past the learning curve of the setup, it becomes a very powerful tool for user account management and automating daily HR tasks. It integrates perfectly with the rest of the Zoho ecosystem.

Pros

I appreciate the high level of customization. The ability to create custom forms and workflows allows us to tailor the system exactly to our company's needs. The value for money is also excellent compared to other enterprise HR tools. The leave and attendance tracking features are seamless and work well on the mobile app.

Cons

The initial setup and implementation can be a bit overwhelming because there are so many settings. The user interface (UI) feels slightly outdated in some modules. occasionally, customer support can take a little while to resolve complex technical tickets.

Review Source

MM

Mathew M.  
Summer Talent Intern  
Financial Services  
Used the software for: 6-12 months

### "Saves time and makes HR management effortless"

December 2, 2025

4.0

Pros

Zoho People has saves time and makes hiring process Effortless and you can set automation in onboarding and offboarding. It also reduces errors and makes workflow runs smoothly.

Cons

Zoho people integrates with a variety of other platforms to make sure the tool works clear with existing tools hence no dislike.

Review Source

VJ

Vedant J.  
Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "ZOHO review"

December 11, 2025

5.0

The portal is very good. We are planning on migrating our entire HRMS to this tool. The security is also good. And we are in the process of implementing our hr guidelines here.

Pros

The features are quite extensive and you can manage all your HR operations from a single, uniform platform. The user account management is quite easy and you can access all the data from one place

Cons

Facing issues with getting the right documentation or videos to navigate the portal. Other than that everything is good

Review Source

BP

Bhavin P.  
Director  
Computer Software  
Used the software for: I used a free trial

### "Best for Small Industry"

December 12, 2025

5.0

With Zoho People we have managed our organisation smoothly, with tons of features it made our attendance to payroll easy

Pros

Zoho People is Best for Small Business, Comes with Best Features available in Free Plan, If you are using Free plan it will surely fits your needs

Cons

Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support

Review Source

VR

Verified Reviewer  
IT Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great HR Tool for Time off and check in and out. "

December 24, 2024

4.0

Very good features. All we need to submit PTO time and also time tracking for check in and out.

Pros

Zoho People lets us manage our PTO requests in very much detail. It is easy to submit for team member and they can see what time they have left.

Cons

Auto detection of team members and rejecting requests would be great. We always have to manually check if another team member is out already and then make a decision based on that.

Review Source

SJ

SAURAV J.  
CEO  
Defense & Space  
Used the software for: I used a free trial

### "Functionally decent but improvements are in order"

February 15, 2026

4.0

Useful, I would say in general. Customer support requires improvement. More people need to be hired.

Pros

Easy functionality. The interface is friendly enough. Seems to load quickly as well. Decent overall.

Cons

Some buttons should be easier to find. For instance, locating the section on billings & subscription

Alternatives considered

[greytHR](https://www.capterra.com/p/150850/greytHR/)

Reason for choosing Zoho People

Because it is indigenous. And the trial.

Review Source

TS

Tracy S.  
People and Culture Manager  
Management Consulting  
Used the software for: 6-12 months

### "Best cloud based HR solution for Big Companies"

March 14, 2025

4.0

I think zoho people is an ideal HR software for large companies

Pros

It was helpful, very professional platform, as HR it has everything to automate all processes and have them in one place.

Cons

I can't say it's too complicated but not too user friendly either

Review Source

Anup J.  
Director  
Computer Software  
Used the software for: I used a free trial

### "All in One solution for onboarding and leave tracking"

December 13, 2025

5.0

Pros

It is an all in one platform for onboarding and leave tracking. It helps to track employee monthly work done remotely and associate it with the payroll.

Cons

Setting up is a little tricky with all menus. But overall the experience is not so bad. Good Reviews.

Review Source

VR

Verified Reviewer  
Intern  
Information Technology and Services  
Used the software for: 1-2 years

### "Experience using zoho peole"

February 2, 2025

4.0

Pros

The best part about zoho i felt when having interactions with my colleagues is its pricing with no extra hidden pricing and really flexible pricing and other best part about zoho is it has great compatibility with integrating other zoho product.

Cons

When we started using it and at the time of setup people may feel overwhelmed by the options and feature they provide cause its just too many and if you dont have clear mindmap for how you wish to use it, it might create a overhead.

Review Source

MR

Miranda R.  
Medium  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Fantastic! "

May 29, 2025

4.0

When I first started using the Zoho People product it was so easy to learn and navigate through the platfrom!

Pros

That there is a strong community that can connect together through an easily managed platform. It is so nice!

Cons

That they do not have more options available for all my social media connections, and buisness needs.

Review Source

HM

Harshal M.  
Technical Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "For your Organization and project PnL"

January 13, 2025

5.0

Pros

Easy tracking, great dashboard, great reporting for 200+ projects

Cons

It has a learning curve and many parts that are not under simple subscriptions

Review Source

DN

Duane N.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great for HR Professionals"

January 23, 2025

5.0

Pros

Really easy to use and made onboarding new employees a breeze

Cons

I wish there were more integrations with tools

Review Source

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