# Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho People the right Attendance Tracking solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110931/Zoho-People/reviews --- Zoho People 4.4 (345) [View alternatives](https://www.capterra.com/p/110931/Zoho-People/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 29th, 2026 # Reviews of Zoho People Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews Comprehensive attendance management tools 96% positive reviews out of 47 Most reviewers describe attendance tracking as reliable, easy to use, and seamlessly integrated with leave management. Likitesh G. COO, 11 - 50 employees. "The leave and attendance tracking features are seamless and work well on the mobile app." Slow and inconsistent customer support 68% negative reviews out of 44 Most reviewers feel customer support is slow to respond, unhelpful, and often difficult to reach when needed. Bhavin P. Director, 2 - 10 employees. "Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support" All-in-one HR automation platform 100% positive reviews out of 41 Most reviewers appreciate hr management for centralizing processes, automating tasks, and improving overall team efficiency. Karl A. Operations Manager, 2 - 10 employees. "It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While some advanced features have a learning curve, the platform is reliable, scalable, and a valuable tool for managing HR operations efficiently." Frequent minor bugs and glitches 67% negative reviews out of 36 Most reviewers report bugs and issues cause occasional disruptions, slow loading, and frustration during critical tasks. MURALI KRISHNA S. HR, 11 - 50 employees. "Occasional bugs and slow loading in some modules" Integrated workforce management features 100% positive reviews out of 20 Most reviewers indicate management tools simplify employee oversight, provide actionable analytics, and support personnel administration. Mashucul M. Director , 11 - 50 employees. "This one application can pretty much do everything you need for people management." ## Showing most helpful reviews Showing 1-25 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emmanuel B. Technical Director Information Technology and Services Used the software for: Less than 6 months ### "A flexible and affordable HR platform for growing teams" January 14, 2026 5.0 Overall, Zoho People has been a reliable and scalable HR solution. Once configured correctly, it simplifies HR processes, improves visibility, and reduces manual work. It is well suited for growing organizations that want structure without investing in expensive enterprise HR software. Ongoing improvements and ecosystem integration add long term value. Pros Zoho People offers a wide range of HR features in a single platform, including leave management, attendance tracking, employee records, and basic performance management. The system is highly customizable, which makes it suitable for different company policies and workflows. Integration with other Zoho applications works well and helps create a connected HR and operations environment. Pricing is competitive, especially for small to medium sized businesses. Cons The user interface can feel overwhelming at first due to the number of features and configuration options. Initial setup requires time and planning, particularly for organizations new to HR systems. Some advanced features are locked behind higher tier plans, which may limit functionality for very small teams. Reporting could also be more intuitive without additional customization. Switched from [HR.my](https://www.capterra.com/p/176644/HR-my/) We switched from hr.my because the user interface was limiting and the platform lacked the level of integration we required. Zoho People offers a more intuitive experience and integrates seamlessly with other business tools, which allows for better workflow automation and improved operational efficiency. Review Source IA Isa A. GM Information Technology and Services Used the software for: I used a free trial ### "Zoho People" March 19, 2026 5.0 Overall, Zoho People is a reliable and user-friendly HR solution that simplifies day-to-day operations and improves efficiency across the team. Highly recommended. Pros From attendance tracking and leave management to employee records, everything is organized in one place and easy to manage. The automation features save us a lot of time, especially with approvals and reporting. Cons One small downside is that some features are a bit hidden in the system and require some time to explore and fully understand—but once you get familiar with it, everything becomes much smoother. Alternatives considered [Vacation Tracker](https://www.capterra.com/p/189276/Vacation-Tracker/) Reason for choosing Zoho People easy to deploy and customize with more integrated features Review Source kP kishan P. Sr. web developer Information Technology and Services Used the software for: 1-2 years ### "Best web app for the company" July 7, 2026 5.0 It is very good i am using this 1year so it is good for track the time and overall the it is good for the our org. Pros Time tracking so the project tracking is easy in the zoho people to track the project and it is working fine. Cons Need to improve the overall speed of the web pages it take time to load the page and have to simple UI to understand the settings. Review Source VR Verified Reviewer Executive Chef Retail Used the software for: Less than 6 months ### "As usual with ZoHo - A good idea that's not working out" September 8, 2018 3.0 (I ran out of room in the "What did i like least) section.. so I'll continue here) The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending... Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me) Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas... Pros There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas.. Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees. As i'll describe below - these things don't actually pan out the way they should. Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems Cons Zoho People is like every other Zoho software I have ever used - Too good to be true. What makes most of the zoho software so attractive seems to stem from two things... 1. The price is always fantastic 2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is) With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up. They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out. Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't. An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means. If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking) Review Source VR Verified Reviewer Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Very Good Software" May 2, 2026 4.0 Pros I have 2 drivers on my personal payroll, Zoho Attendance, made OT Calculation easier, and hassle free and easy to manage my employee as I use Zoho books for account it seems the whole environment is secure Cons For individual user this is extra cost at-least the attendance management to should be added to the Free Version, and customer support needs to improve as they don 't respond. Switched from [Zimyo](https://www.capterra.com/p/275269/Zimyo-HRMS/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) I was switching my accounting, thought to bring everything on zoho, but the pricing is going high Review Source RT Ramakrishnan T. Director Information Technology and Services Used the software for: I used a free trial ### "Feature-rich and affordable HRMS" July 1, 2026 5.0 Pros We've been using Zoho People for our small software company to manage employee attendance and timesheets. The platform is easy to set up, and the user interface is intuitive, making it simple for employees to submit timesheets and manage attendance without much training. For a small team, the core HR features worked well, and the integration with the broader Zoho ecosystem is a significant advantage. The approval workflows and employee self-service features helped reduce manual administration. Overall, Zoho People is a feature-rich and affordable HRMS, especially for organizations already using other Zoho products. Cons The minimum user count to subscribe could have been avoided. But yes, minimum 5 user count is acceptable though. Review Source DS Devang S. SDE Telecommunications Used the software for: I used a free trial ### "Zoho Review" July 1, 2026 5.0 My overall experience with Zoho People has been positive. It offers a comprehensive set of HR and performance management features and helps streamline employee processes efficiently. Pros They are good, reliable, and consistently perform their responsibilities effectively. They perform their responsibilities effectively and reliably. Cons The user interface can feel complex at times, and some features require multiple steps to configure. Review Source MA Moaath A. general manager Construction Used the software for: Less than 6 months ### "More features than you need" June 12, 2026 5.0 Overall I'm satisfied. A lot. It covers the basic needs but I think it needs to be more simplified because this application is being used by engineers, account managers, project managers, and basic laborers without higher education and with very limited knowledge of IT and mobile apps. Pros The value of the money is amazing for the features that you get, like attendance, time tracking, HR letters, leave, etc. The value is nice. Cons Well they have a nice feature called Zoho tasks, Zoho People tasks. It would be nice that it can be synced with Zoho Projects so the field workers and the light users can easily manage their tasks from one app, not two. Review Source VS VAISHNAVI S. Technology Associate Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Why organizations should go for Zoho People?" July 6, 2026 4.0 The platform delivers outstanding value for money and consistently performs well for organizations of all sizes. Also, it offers great customer support the queries get resolved within few working days. Pros Zoho People is a reliable and feature-rich cloud-based HR management solution that simplifies employee management, attendance, leave tracking, and performance evaluation. Its intuitive interface, robust security, and seamless integration with other Zoho applications make it an excellent choice for businesses looking to digitize their HR processes. Cons While payroll capabilities depend on regional availability and a few minor UI issues may occasionally arise. Review Source SAH Syed Arsalan H. Operations Head Architecture & Planning Used the software for: Less than 6 months ### "Value for money" June 10, 2026 5.0 Pros Zoho people easily automates time tracking and leave management. The employee self-service portal is very easy to use, and it integrates perfectly with the rest of the Zoho ecosystem. Cons Setting up advanced custom workflows and reports has a bit of a learning curve, and the mobile app could use more administrative features. Review Source BT Birgit T. Managing Director Publishing Used the software for: Less than 6 months ### "An extensive features system" January 16, 2026 4.0 Pros The features are quite extensive especially with its value for money. There are also extensive guides provided on their YouTube account to help you set up certain sections and problem solve. Cons As the features are quite extensive it can take a little whole to navigate the platform. This also makes the user interface feel a little complex. Alternatives considered [Leave Dates](https://www.capterra.com/p/190981/Leave-Dates/) Reason for choosing Zoho People They provided the extra features that would be helpful to us and our team in a cost effective way. Review Source MOHAMED S. CEO Information Technology and Services Used the software for: 1-2 years ### "Value for money" February 11, 2026 4.0 Pros Zoho People created a unified portal where employees could raise questions about payroll, travel, or policies. HR could set Service Level Agreements (SLAs) to ensure queries were answered within a specific timeframe. IT could attach FAQs to specific categories so employees could find answers themselves before even submitting a "case." The Service Builder allowed for a "drag-and-drop" approach to HR. Cons Unless We are on a premium support plan, getting a resolution for an urgent bug can take 24–48 hours, often involving a lot of back-and-forth emails. Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing. Review Source Koustab M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Good for SMBs and Others" February 1, 2026 5.0 It has been great, no such complaints as well, the team is very responsive and helpful as well, must recommend Pros very good and low cost for small organisations with minimum commitment, enterprises usability is definitely there, must recommend for others Cons steep learning curve for your team and it takes some time to get used to new teams, it works better if you have all the other zoho apps synced as well. Review Source SO Sofia O. CIO Accounting Used the software for: 2+ years ### "Perfect for HR process" February 19, 2026 5.0 Pros Great amount of functionalities inside the same tool. Also the support team is great and the available reports are perfect to control your info. Cons At the beginning, the configuration process can make you feel overwhelmed, but keep going because you will find the logic at the end. Review Source JM Jonathan M. COO and EVP Corporate Security Hospital & Health Care Used the software for: Less than 6 months ### "Reliable HR System for My Growing Organization" November 25, 2025 5.0 Overall, Zoho People has been a solid backbone while we build our company’s internal operations. It takes some setup, but once configured properly it runs smoothly and reliably. We use it daily for onboarding, leave management, document control, and access permissions. Support has been quick to respond when something doesn’t behave as expected. It’s not a flashy platform, but it gets the job done and scales well with a growing team. Pros Zoho People is flexible, which is exactly what I needed while standing up a new HR structure. The leave policies, workflows, and role permissions are easy to customize once you get the hang of them. The Google Workspace integration saves a ton of time and keeps everything centralized. For a smaller org scaling up, it feels like the right balance of capability and control. Cons Some parts of the interface feel dated and a bit buried. A few settings are scattered across different menus, so the learning curve can be steeper than expected. The default automation rules can also be overly aggressive if you don’t tweak them, like the labels pushing too hard. Nothing deal-breaking, just areas that need polish. Review Source VR Verified Reviewer Dental Intern Health, Wellness and Fitness Used the software for: 6-12 months ### "Gets the job done!" February 25, 2026 4.0 Overall, it's very useful, especially for those with not much experience with these systems. That is, once you get the hang of it. Pros The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho ecosystem. Cons There's a bit of a steep learning curve, a complex initial configuration, and inconsistent customer support. Review Source Nishant T. Sr. Analyst Financial Services Used the software for: 6-12 months ### "Great employee management tool for people, by people ! " May 26, 2025 5.0 Overall its indeed a great tool for people data management, offering 360 degree services around wide range of HR tasks with highly simple, efficient and customisable software capabilities Pros \- Simple and efficient HRMS platform with a seamless integration capability across Zoho's product ecosystem (Zoho CRM, Zoho Payroll etc) - Enable easy management of HR related tasks like managing attendance, performance, leaves, employee personal and professional data records etc - Cost effective and affordable for all - Customisation are offered according to users need - Self service portal enables employees with easy apply of leaves, checking attendance, updating info in the system, view payslips etc Cons \- Slow responses on queries form support team - Being too simple UI, it can make people feel outdated and less intuitive - Sometime integration with back end or third party tool create a problem Review Source SM Snehalatha M. Interior services and furniture Architecture & Planning Used the software for: I used a free trial ### "Easy handling" March 29, 2026 4.0 My overall experience with Zoho People has been quite positive, especially for day-to-day HR operations and employee management. It’s a practical tool that fits well for startups and growing teams. Pros I like the way of employee management and automation onboarding process and also access to zoho payroll as well Cons Nothing feel least about zoho people but one thing in the payroll option also available in zoho people easy for us to manage in one dashboard Review Source Ananyaa B. HR Financial Services Used the software for: I used a free trial ### "Good Platform" December 18, 2025 4.0 Pros It is a feature-rich platform and it is easy to set up. Helpful in managing HR process and helps with some automation. Cons Difficult to get assistance from the zoho team. There should be a demo available. Customer support is really bad. Review Source Sellathurai N. CEO Education Management Used the software for: Less than 6 months ### "Amazing experience with zoho people " November 7, 2025 5.0 Pros Does everything that a small company needs for a much less price. The customer support is also on point. Cons Does have a bit of a learning curve and a very confusing system to initially setup. i would appreciate if they had better naming strategy for the modules. Review Source RS Ramchandra S. sales directior Renewables & Environment Used the software for: I used a free trial ### "Hr department " January 27, 2026 5.0 Pros Zoho People is an excellent HR application, especially for startups. It helps set up complete HR processes in one place and saves a lot of manual effort. Highly recommended for HR teams. Cons While Zoho People is a great HR tool, the learning curve can be a bit steep at the beginning. Better onboarding tutorials would make it even more user-friendly. Review Source SJ SAURAV J. CEO Defense & Space Used the software for: I used a free trial ### "Functionally decent but improvements are in order" February 15, 2026 4.0 Useful, I would say in general. Customer support requires improvement. More people need to be hired. Pros Easy functionality. The interface is friendly enough. Seems to load quickly as well. Decent overall. Cons Some buttons should be easier to find. For instance, locating the section on billings & subscription Alternatives considered [greytHR](https://www.capterra.com/p/150850/greytHR/) Reason for choosing Zoho People Because it is indigenous. And the trial. Review Source VR Verified Reviewer HRM Education Management Used the software for: 6-12 months ### "Worth it - a SME suitable software for HRM" December 18, 2025 4.0 Pros Value for money, all-in-one employee management solutions. Very suitable for our organziation as an SME. Cons Sometimes the system is a bit slow and too many functions for new employees, might take time to get used to it. Review Source VR Verified Reviewer IT Director Marketing and Advertising Used the software for: 2+ years ### "Great HR Tool for Time off and check in and out. " December 24, 2024 4.0 Very good features. All we need to submit PTO time and also time tracking for check in and out. Pros Zoho People lets us manage our PTO requests in very much detail. It is easy to submit for team member and they can see what time they have left. Cons Auto detection of team members and rejecting requests would be great. We always have to manually check if another team member is out already and then make a decision based on that. Review Source claire N. Account manager Logistics and Supply Chain Used the software for: 2+ years ### "A rocket launcher tool" December 23, 2024 4.0 Pros Managing employees record is simpler and faster with Zoho people which ensures all data is a available when needed Cons No support and when you are in need of help you cannot get it. 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