# Page 10 | Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zoho People the right Attendance Tracking solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110931/Zoho-People/reviews

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Zoho People

4.4 (321)

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Last updated March 13th, 2026

# Page 10 - Reviews of Zoho People

## Showing most helpful reviews

Showing 226-250 of 321 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Interface Designer  
Design  
Used the software for: 1-2 years

### "It's not so good but you can't find better"

March 10, 2019

3.0

Pros

It allows me to manage my team. The way it allows could be better and the managing could be easier but the main function is performing

Cons

It’s not easy to set up Zoho properly. And the information organization structure makes me trying hard to find needed information

Review Source

SM

Socrete M.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great HR tool"

March 5, 2019

5.0

Pros

Allows for a lot of customization. Centralizes all of the data so you can make it accessible to members of your team easily. You can filter through reports. Lets you put office restrictions however you like. Reports produced cannot be edited outside of the program so it helps with security.

Cons

It is not intuitive but also not difficult to figure out. The mobile app is a bit buggy and crashes from time to time but the desktop version works great.

Review Source

AM

Alisa M.  
Support manager  
  
Used the software for: 6-12 months

### "A good system for personnel management"

February 24, 2018

5.0

Pros

This system allows me to monitor personnel and monitor performance. An indispensable tool and a reliable assistant. Has very wide capabilities. I recommend you try it - you'll like it.

Cons

Sometimes the program hangs, other bugs appear, but it happens quite rarely. Quite demanding of resources.

Review Source

SB

Sincere B.  
Owner  
  
Used the software for: 6-12 months

### "Very Innovative"

July 18, 2017

5.0

Pros

Love the fact that everything is integrated with zoho. It has a great app that will allow approvals and rejections on time off requests.

Cons

I don't like that is as much as it is for the software wish that it was cheaper per month. I would be nice to see a better tour guide on the software.

Review Source

SS

Sachin S.  
Head of engineering  
Medical Practice  
Used the software for: Less than 6 months

### "Zoho People Appraisal is not good at all."

December 9, 2017

2.0

Going by Zoho's appraisal tool, there is no way I will recommend any product. The lack of decent support even for paid plan, and lack of basic features, only shows what low quality/bar they have set out for themselves. I am now curious to know how bad other Zoho products are and might try them out only to know / learn how not to do things. Perhaps others can use Zoho appraisal system as case study on how not to build / launch products.

Pros

\- Named brand with some good story behind it. - Seemingly out of the box turnkey solution for HRMS (we used it for employee appraisals). - Quite easy to import new employees into system (via CSV).

Cons

Weak/bad Customer support: - No 24x7 support. Weekend they are off. Weekday support only for 9 hours. - No customer support call centre. You have to wait for callback and it takes 2-3 days for them to give callback and another few days to resolve issues. Bad appraisal product: - Features or lack of it is not clearly listed out. You will find it once you have started using the product (and too late to make changes). - Really terrible UX. One could not figure out how to do something... there is no proper onboarding/videos either. - Basic features were absent, and there are way too many bugs to be put it out as paid product. Google form works lot better. - Employees were not able to access their account for weird bugs, and could not see right screens (again bad product).

Review Source

RF

Rita F.  
HR Administrator  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Zoho People"

November 15, 2017

5.0

Pros

We've implemented Zoho People as our first HR system. This decision was based on flexibility, ease of use, functionality and of course security of our data. While it does not provide attractive interface as other products we demo, Zoho People has an all in one solution from new hire to termination with room for customization. All the main function of HR (performance, training, employee record, recruitment, benefits, reporting...) are working flawlessly for our company.

Cons

As with all software, there are many areas to improve. Zoho People team has been working hard to do just this as demand arise.

Review Source

JA

Juhi A.  
HR  
Information Technology and Services  
Used the software for:

### "Zoho makes all the work easy as well as perfect. IT has everything done in just 1click with perfect "

July 7, 2017

4.0

It will help me manage my Team at ease. Also will be able to get perfect report on attendance , leaves, salary, KRA etc...in depth.

Pros

We can get exact and perfect report for everything required. Zoho saves a lot of Time and the best part is performance management. It is very beneficial for all the corporates

Cons

Its too Confusing and lengthy. Need to learn with the help of user guide and tutorial. Surely not understood in a single time.

Review Source

SC

Shitalkumar C.  
Head QA and Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good toll for people management. Works well for daily needs"

June 12, 2017

3.0

\-Attendance management improved -Leave management and tracking got simpler

Pros

\-Attendance Monitoring and reporting -Various reports regarding attendance -Leave management -Employee details management -Expense management and approval -Good level of access rights and user management

Cons

\-Some reports can be customized and options can be given to admin. -UI interface in few screens can be improved

Review Source

MV

Mitesh V.  
SSE  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good organisation management tool"

June 16, 2018

4.0

Pros

This software is easy to use and have lots of features for management. To manage recruitment data is really easy and help HR. It also provide performance management features and different reports. Employee can also regularise their details.

Cons

The tool is good enough as compared to they charged. We have to prepare a resource who can manage it with custom organisation flow.

Review Source

SP

Sahana P.  
Account Manager  
Financial Services  
Used the software for: Less than 6 months

### "Makes it Easy"

December 7, 2016

4.0

Zoho People is a good people management software has helped us get rid of spreadsheets and maintain all data of the employees under one platform. It is easy to understand, navigate and customize. The staff at Zoho are prompt and help you customize it as per your requirements. So this format Zoho has made our people management very simple. The Live chat with Zoho support is very helpful. You can contact Zoho anytime we need assistance and they are just a message away.

Review Source

VR

Verified Reviewer  
Patient Contact Center Specialist  
Medical Practice  
Used the software for: Less than 6 months

### "Very Resourceful!"

June 29, 2017

4.0

Pros

I love how all of my necessary applications are in one setup. Zoho has practically everything that you would need to keep your organization organized.

Cons

Hopefully the software can develop more features for users to customize there account. It is a manual setup as well and could also be a bit on the pricey side.

Review Source

Chris H.  
Operations Coordinator  
Telecommunications  
Used the software for: 6-12 months

### "null"

June 23, 2016

5.0

Review Source

Erol F.  
NOC  
Telecommunications  
Used the software for: 6-12 months

### "null"

July 21, 2017

5.0

Review Source

AM

Ayesha M.  
HR Manager  
  
Used the software for: Less than 6 months

### "easy to use and efficient."

August 17, 2017

5.0

Pros

We are a small organisation that got tired with all the people managing software and their inefficient service. finally we landed on to zoho . The thing we like most is the prompt customer service who solve your problems in a minute.

Cons

ALL the functionality seems to unavailable some time. uploading respective documents is not supported yet.

Review Source

SKP

Sowmya Kalyani P.  
HR Manager  
  
Used the software for:

### "Helpful but ease of use can be improved. Provide help and FAQ's."

August 28, 2017

4.0

Employee check in and check out details, Employee Data, Leave Management

Pros

Overall quality is good. Prompt Customer Support. Import and Export data options. Organizational Summary provides good insight with graphs.

Cons

A few more features need to added. Provide guidance for admin to do the initial set up and flow of the application. Should be easy to customize.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "It's ok but difficult to navigate"

July 3, 2018

3.0

Pros

We were looking for a PTO tracker and it does the job. I like the fact that it has HR features such as birthdays annoucements.

Cons

The interface is very dated and it's pretty clunky to get some clear information like : how much PTOs will I have on that day. You have to go through several hoops.

Review Source

OK

Oksana K.  
Chief Technology Officer  
Computer Software  
Used the software for: I used a free trial

### "Problem with domain verification wasn't solved for more than 1 week"

September 5, 2018

1.0

Pros

from description seems product really interesting. But with current state of things I was not able to use it with at least one more user.

Cons

\- domain validation is not done for more than 1 week. - support can't help with this issue - very poor support with answers that can't really help or absolutely not applicable to my case

Review Source

TC

Terry C.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "still seeing if this will meet my needs at this point"

August 16, 2017

4.0

I like how easy it is to keep track of new hire documents and needs. I would like a few more mobile functions

Pros

I like that it ties to CRM and Books in Zoho, I am looking for it to function and tie into my reporting needs.

Cons

would like more mobile functions for my field employees, it would be nice if it had mapping of where my employees are.

Review Source

RR

Ravikiran R.  
Architect  
  
Used the software for: Less than 6 months

### " Good online HR solution with good work flow support that lets you automate"

April 28, 2018

5.0

No need to spend money on hardware just go with Zoho

Pros

Best workflow support Great support for Time , Attendance , Performance , Time Tracker. that lets you to easy t manage Good Integrated Payroll System

Cons

Need to provide some training to the HR team to use. We need expertise to adjust the flow according to the organization

Review Source

VR

Verified Reviewer  
Assistant  
Information Technology and Services  
Used the software for: I used a free trial

### "All in one solution"

August 25, 2017

5.0

Pros

We were looking for an appraisal solution, however the additional extras (training log, time tracker and leave tracker) may replace our spreasheets. Really nice and efficient customer support.

Cons

It takes some time to learn how all of the features work, however, you need to be through this learning process once.

Review Source

MH

Mic H.  
COO  
  
Used the software for: Less than 6 months

### "Very limited software"

September 11, 2017

2.0

Pros

It's a great value for the money. There are also a good amount of features. The design of the interface is nice

Cons

Customer Service is horrible. Takes days and multiple emails to get a response and they are not very helpful at all. Also, there are a ton of limitations to the software. You can't clock in from computers and mobile devices (you have to choose which one you want to use), you can't change how overtime hours or pay is calculated, you can't adjust how payable hours are counted, etc...

Review Source

Hanson G.  
  
  
Used the software for:

### "Free add on with Zoho, I think"

December 7, 2016

5.0

We use Zoho people in one of the companies we consult for. We utilize the live chat, which makes it pretty nice to interact with the customers

Review Source

VR

Verified Reviewer  
Senior Software Engineer Team Lead  
Information Technology and Services  
Used the software for: I used a free trial

### "Great potential in performance module."

August 9, 2017

4.0

Pros

The performance module has great potential, the ability to map out and see the skill sets of individual employee is very helpful

Cons

It's not that easy to figure out. I would suggest workflows/wizards to setup these things. The number of menu items are daunting.

Review Source

SAM

Sriman Abimanyu M.  
Head - Digital Infrastructure  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Very Easy to use HRMS"

September 7, 2017

5.0

On Time Tracking, Paperless Approvals

Pros

Time Trackers, Leave Trackers, Attendance, Performance Management. User Friendly and Intuitive UI. Easy to Use. Best Customer Support

Cons

Payroll Management is missing, This could have been integrated, to make it the complete Package. Could have been priced a bit low.

Review Source

JM

Jayson M.  
Founder  
Online Media  
Used the software for:

### "Great so far"

July 20, 2017

4.0

Pros

As a small business owner I love all the features the software has and it has really allowed me to automate the HR side of the business.

Cons

There's a bit of a learning curve and some of the interface is a little difficult to navigate. I'm sure once I get use to it, it will become much easier.

Review Source

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